Want to grab your audience’s attention with the first sentence of your presentation and keep them intrigued throughout? These presentation do’s and don’ts will have you presenting like a pro in no time!
Some people jump at the chance to present, while the very thought of getting up in front of an audience can make many of us feel weak at the knees. One thing is certain – no matter how junior your role may be, you will have to deliver a presentation at some point in your career.
Here’s how you can nail it.
There are two crucial elements to making a great presentation. The first is what you say and the second is how you say it.
If you have great content, your presentation has an excellent basis for success. As a presenter, it will give you confidence to ace the delivery, but there are still some important points to remember.
Keeping thieves at bay when travelling used to involve money pouches and hidden pockets. These days, the threat has moved into the cyber sphere. Keeper Security’s Co-founder Darren Guccione explains.
The holiday/vacation period is looming, and many people are making plans for international travel. If you are among them, be sure you have done all you can to take responsibility for cybersecurity when travelling. After all, it’s a dangerous world out there when it comes to the cyber threat environment. Some common sense and preparation will go a long way toward ensuring your international travel memories are of the good kind.
Let’s break down the tips and tricks of cyber safe travel into two categories. The first is basic “blocking and tackling,” which for the most part is done prior to your travel. The second category deals with security tips once you are on the road.
First, a note about U.S. Border Patrol agents
It is important to know in advance that the travel environment itself has changed. While travelling within the U.S., TSA agents at the gates are not allowed to confiscate your digital devices, nor are they allowed to demand passwords to get into them. If such attempts are made, demand to speak to a supervisor.
The rules, however, are different for U.S. Border Patrol agents and for agents in other nations too. Recently there have been multiple news reports of U.S. citizens having to turn over digital devices and their passwords as a condition for entering or re-entering their own country. What can the border agents do with your passwords or data on your devices? How long can they keep that information? How long can you be detained? These and other questions are not easy to answer. But as you will see from the tips and tricks below, there is much that can be done to minimise what might be compromised or inspected while you ensure your trip overall is as cyber safe as it can be.
Before you head out: basic blocking and tackling
Back up your e-files.Just presume you are going to lose everything on your devices. If all data is backed up before you leave, then if you lose your device you won’t lose what really matters most to you.
Don’t carry sensitive data. This is easier said than done if you are mixing business and pleasure, but it is not unreasonable to just leave behind all the sensitive files you are not likely to use. Store them on cloud backup or on removable media. But get them off your devices.
Change all passwords for all devices. When doing this, use two-factor authentication if possible, which most devices have today. Make the passwords eight characters or longer with a combination of nonsensical letters, numbers, and symbols. Download a free password manager that will do all the work of creating complex passwords and remembering them for you.
If you haven’t checked recently, this is an excellent time to be sure your antivirus software is current. There is plenty of danger lurking in foreign hotels, coffee houses, and even airports, as we’ll see. This software is your first line of defence.
If your smartphone allows, and most do, enable the feature that automatically erases all data in the event of multiple failed password attempts (usually 10 or so).
If available, enable anti-theft software (often through the cloud) that allows you to lock your device remotely if it is stolen. Enable and activate the “find my phone/device” function so if your phone or tablet is stolen, you can track it, disable it, and change all the passwords.
Be mindful of movies, books, and other things you have loaded into your devices that could be considered pornographic and otherwise illegal in certain other countries. Also, some downloads considered legal in the U.S. may actually violate local intellectual property or digital asset rights in other countries, should your device be searched. Just err on the side of caution and store and remove anything that might be construed as such.
Disable Wi-Fi auto-connect options from all devices before you leave, such that you have to manually connect when you think it is safe to do so. The best approach is to buy a subscription to services that only connect to secure Wi-Fi hotspots throughout the world. Rates are inexpensive and getting more so all the time. Just do a search on “unlimited wifi.” If you will need to transfer or access sensitive data abroad, consider getting a highly secure VPN connection on a daily or weekly rental basis. Just search “VPN rental.”
Similarly, disable Bluetooth connectivity. If left on, cyber thieves can connect to your device in a number of different and easy ways. Once they are in, your cyber world is their oyster!
Finally if you do not have an international subscriber identity module, better known as a SIM card or do not have a roaming package on your smartphone, your two-factor authorisation access will be limited. All the more reason to purchase a secure Wi-Fi data plan.
Now that you’ve arrived…
The tips and tricks in this list really won’t take long at all for travellers to put in place. Doing so is great insurance against many of the cyber threats that lurk when your plane touches down on foreign soil. But once that happens and your excitement builds as you head to the luggage carousel, your cybersecurity work is not done. Here are some steps to promote cyber-safety on the ground:
Double check to be sure all of your apps are password protected with fresh, new passwords, ideally stored in your password management system so you don’t have to remember any of them. And don’t use the same PIN for hotel room safes that you use for your device password.
At all cost, avoid using “public” digital devices, such as those at coffee houses, libraries, and bookstores. They are often notoriously riddled with malware lurking to steal your information. If you use them, you should presume that someone other than you would see any information you enter.
Be very careful about connecting to any Wi-Fi network if you haven’t subscribed to a global service previously, per the tip above. These are prime milieus for cyberthieves. Say you are in a train station (bahnhof) in Germany. You scan your device for a wireless network and there are several. A legitimate one might be “bahnhofwifi”—but you don’t know that. A cyberthief has set up his own Wi-Fi trap and it shows up as “bahnhoffwifi,” with but one letter changed. Connect to that and your troubles are just starting.
Don’t charge your devices using anything other than your own chargers plugged directly into the wall or into your adapter. It is easy for cyber thieves to install malware onto hotel and other public docking stations.
Never connect any USB drive or other removable media that you don’t personally own. Again, they are easy to load with malicious software.
This goes without saying, but NEVER let your devices leave your sight. If you cannot physically lock devices in your hotel room safe or other secure place, take them with you. There are no good hiding spots in your hotel room. And, of course, never check your devices with your luggage.
Most social media sites are happy to automatically share your location as you post photos and messages. This also tells thieves back home that you are away, which is a great time to break in. So limit the information you post regarding your location at any point in time.
Bon voyage! And safe cyber-travels.
Darren Guccione is Co-founder and CEO of Keeper Security, a password manager app and digital vault for consumers and enterprises with 9 million+ users.
Procurement today needs to be about insights and intelligence. Will a new SAP Ariba and IBM collaboration be the function’s force for good?
Last week, tech giants IBM and SAP Ariba made the announcement that they would be joining forces to transform the future of procurement.
Together, the two will launch a hub for delivering cognitive procurement solutions to redefine the source-to-settle process. Additionally, the companies will launch a Cognitive Procurement hub to further the development of intelligent procurement solutions and services.
SAP Leonardo, IBM Watson and SAP Ariba will be used to pool together intelligence from procurement data and predictive insights from unstructured information.
Procurement, according to IBM, is about to get smarter, faster and more efficient.
“Today marks a major milestone for procurement,” said Alex Atzberger, President, SAP Ariba. “With the deep horizontal integration capabilities native within SAP Ariba’s mature platform and the innovative capabilities of SAP Leonardo and IBM Watson delivered by the industry’s most experienced and trusted providers, companies can realise an even more intelligent source-to-settle process for managing all categories of spend that creates value across the entire business.”
What does the future hold for IBM & SAP Ariba?
IBM Watson represents a new era in computing called cognitive computing, where systems understand the world in a way more similar to humans: through senses, learning, and experience. Watson solutions are currently being built, used and deployed in more than 45 countries and across 20 different industries.
On the SAP Ariba Network, buyers and suppliers from more than 2.5 million companies and 190 countries can discover new opportunities, collaborate on transactions and grow their relationships.
By partnering, SAP Ariba and IBM will use their data insights to increase procurement efficiency and intelligence, as well as improving spend visibility.
“We’ve built a cognitive procurement platform trained specifically to understand procurement transactions and unstructured data such as weather, non-standard part numbers in contracts and complex pricing structures,” said Jesus Mantas, General Manager, Cognitive Process Transformation, IBM Global Business Services. “By combining the power of IBM Watson on the IBM Cloud with SAP Ariba, we are leaping existing procurement benchmarks and delivering unprecedented value to our joint clients.”
Watch below to hear Jesus Mantas and Alex Atzberger discuss the partnership in more detail:
What’s the media saying?
IBM Emptoris customers are sure to be questioning what this announcement means for them. Part of the deal includes IBM gradually retiring Emptoris products over a multiyear timeline and encouraging its customers to migrate to SAP Ariba.
As Jason Busch points out on Spend Matters “it is clear that the partnership provides significant time for current IBM Emptoris customers to fully evaluate all of their options, including the potential to transition to SAP Ariba or to select other providers.”
An IBM spokesperson, speaking to The Register, commented that “we are encouraging Emptoris clients to transition to SAP Ariba. We will work closely with them providing support and transition services. Clients can continue to use Emptoris.”
Duncan Jones, Vice President, Principal Analyst at Forrester Research questioned the details of the announcement. He wrote, “the press release does not say when the collaboration will deliver anything that customers can actually implement. SAP has a long history of premature announcements and releases, so I’ll wait to see actual software being used by real customers before I get excited about this initiative.”
What do you think about SAP Ariba and IBMs’ partnership? Is it something to be excited about or are you, like Duncan Jones, a little skeptical? Let us know in the comments below.
In other procurement news this week…
The Future Belongs to AI
19-year-old world champion Ke Jie upon commented that the “future belongs to AI” after losing a game of ‘Go’ to Google’s AlphaGo robot
Go is an incredibly complex Chinese board game whose conquering by computers is seen as kind of a holy grail, and was not expected to be possible for another decade
The AlphaGo robot “learned” by speeding through the equivalent of playing 80 years straight to develop its technique and strategy
A robot that can learn from experience to handle new situations can tackle any problem a human could
Kroll’s analysis of National Crime Agency data found there were 1,575 referrals for labour exploitation in 2016
70 per cent of these (1,107) were adults and 30 per cent (468) were minors
Kroll said the increased numbers cast a spotlight on an issue that is of increasing concern to businesses, particularly in sectors such as retail and manufacturing
Under the Modern Slavery Act 2015 businesses with an annual turnover of £36m or more must make public the steps they are taking to ensure modern slavery is not taking place in their business or supply chain
A lack of understanding about neurodiversity has meant those with a neurodiverse profile have historically endured stigmatisation and struggled in the workplace. John Floyd explains why, and how, this is changing and what we can do to accommodate and embrace differences.
Everyone loves a good throwback article, which is why we’re hopping in our time machine to bring you back some of the biggest and best Procurious blogs. If you missed any of the golden oldies, look no further!
This week, we’re revisiting an article about people with neureodiverse profiles, and the unique assets they can bring to your procurement organisation.
We know the best performing teams are made up of a diverse group of people, whether that be gender, age, ethnicity or educational background. And Headmaster of Bruern Abbey, John Floyd, has just thrown “neurodiversity “ onto the list of must-have employee profiles, to help strengthen and enhance team output.
Recently rated by Tatler as one of the best Prep Schools in the UK, Bruern Abbey specialises in educating boys with dyslexia and dyspraxia. It is the only preparatory school of its kind in the UK and John Floyd is its outstanding headmaster.
John is a firm believer that learning difficulties, or learning differences, should not preclude academic success. In fact, after developing the right learning strategies at Bruern, many of the boys from go on to some of the best senior schools in the country.
Unfortunately, not everyone with dyslexia or dyspraxia is lucky enough to go to Bruern Abbey. Education systems around the world aren’t necessarily set up to accommodate those with neurodiverse profiles such as dyslexia, dyspraxia, ADHD and autism. Of course, this extends to the workplace as well.
It is estimated that:
5-10 per cent of the population has dyslexia,
5-10 per cent of the population has dyspraxia
5-7 per cent of the population has ADHD
1 per cent of the population has autism
People with neuro-diverse profiles (and there’s a lot of them!) learn differently, think differently and apply their skills in alternate ways. As John succinctly puts it, “The term neurodiversity means that someone has a brain a little bit different to the majority of people”
Turning their differences into a virtue is a great opportunity for any team leader.
Diversity wins out
Organisations are starting to realise that employing people with neurodiverse profiles and optimizing their approach to work is great for business.
A few examples include:
MI5’s sister service GCHQ (the Government Communications Headquarters) employs more than 300 employees with neuro-diverse profiles and are actively recruiting more.
Organisations such as Microsoft and EY are trialing programs to recruit individuals with neuro-diverse profiles such as Asperger’s.
Employers recognise that employees with neurodiverse profiles might offer heightened analytical skills, lateral thinking and a more naturally investigatory mindset than their peers.
How do you manage neurodiversity in your teams?
Everyone in your team will have different strengths and weaknesses. The opportunity for you, as a leader, is to optimize every member of your team to allow them to reach their peak performance. The key is to determine who has which strengths and to tailor the opportunities and development to suit that individual.
If you’re expecting a prospective employee’s CV to land on your desk with a neurodiverse label plastered across it, think again!
As John pointed out today, “If you start to see some badly written emails from a team member, you’ll know you shouldn’t assign them to write the press releases. But there will be a whole host of things they can do for you, and probably do better than anyone else!”
John gave a few examples of areas in which those with neurodiverse profiles might particularly excel.
Get them to do the interviewing
Dyslexics often have highly developed and fine-tuned listening and oral skills. They are the most studied of all neurodiverse profiles.
Compensating for having potentially struggled with reading and writing throughout childhood, many of them develop excellent verbal and listening skills.They are likely to be a resilient bunch and great under time pressure. Dyslexics have learnt how to work well under stress. having been up against it ever since they were first asked to do school-work.
It could be worth relying upon them to conduct interviews with prospective employees. They might be the most socially engaging person on your team and the most capable at listening to, and evaluating, a candidate.
Let them solve the problems
Adults with dyslexia and Dyspraxia quite literally think differently and are good at cracking codes or seeing patterns in problems that those who read with ease would overlook. They’re also great at re-inventing, re-evaluating and thinking laterally.
Give them the time-sensitive or juggling tasks
A number of adults with forms of neurodiversity such as ADHD can deal with juggling a number of tasks at high speed. It’s what they do all day anyway. For most of us it would be exhausting! They might come up with too many ideas and try to execute them too quickly but they’ll never run out of steam and they’ll be utterly committed.
John concluded his talk today by urging us not to hesitate in employing somebody with a neurodiverse profile. They’ll be grateful to be employed, they’ll be your most resilient team members and they’ll work diligently.
You can guarantee that they’ll be thinking differently about something long before you’ve even entertained the thought that there could even be an alternate option.
You never know who’s watching you on social media, there’s every chance it’s your dream employer. Here’s how to make sure you get noticed and get that job!
We live in an era when we have the ability to access information in a fraction of a second. Technology has allowed us to accomplish tasks and reach out to people in ways we never thought possible, even 20 years ago.
Social media is the beast that holds much power in our success or demise. It can crumble a person’s reputation with a tweet, or catapult it. The bottom line is that the user must navigate with extreme caution.
Searching for the job you want can be exhausting. The whole process is time-consuming and impersonal, and it can be difficult to demonstrate your full range of qualifications.
We’ve come up with ten ways to leverage social media in order to look more desirable to employers.
1. Get On Board!
If you don’t have social media accounts and you’re not close to retirement, get at least one now! LinkedIn is the most popular job search site, where an estimated 95 per cent of recruiters search for their candidates.
Employers also look to social media sites like Instagram, Facebook and Twitter to get a more personal take on a candidate and make sure that they fit in with the culture of their company.
2. Maintain Your Account
You should set up a strong profile and use keywords that highlight skills that potential employers may search for. As you develop new skills or complete certifications, let them know!
Potential employers want to see that you keep active on your profiles, but you don’t need to get overwhelmed trying to show your activity every single day on every single site. Just a little something every few days goes a long way.
3. Become a Social Butterfly
Remember, you have a choice of what to entertain and engage in, so choose wisely. You don’t have to put your entire personal life out there just to make yourself seen. In fact, that disposition has the potential to deter prospective employers and only serves as a distraction. Instead, it’s best to like, share, comment, tweet and retweet relevant information in your field and follow sites that interest you professionally.
The more you get your name in front of businesses, the more it’ll stick and show them that you are relevant and up to speed in the industry.
4. Use Discretion
By all means, be authentic, but if you desire to use social media as an avenue for potential employment, you must remember that once it’s out there, it stays out there. Photos, comments and posts can come back to haunt you with a vengeance.
It’s important to be mindful of the persona you illustrate online. Companies want someone who can represent them professionally at all times and not compromise their reputation. If you do post highly personal photos, you should keep your account private.
5. Make an Impact
Use your social media platform to gain followers by posting information that your audience will appreciate. Gaining followers will not only show employers that you have something to say and can influence the community, it will also give you the confidence to continue to make an impact.
6. Keep It Positive in the Job Search Process
It’s not easy being unemployed (or underemployed). It can take a toll on your self-confidence and your ability to land a new position, so why remind yourself of that?
Avoid using the word “unemployed” and instead highlight what it is that you are looking for. Your profile will sound much more ambitious and will remind employers that they need you as much as you need them.
7. Read Between the Lines
Actually, employers are the ones that will read between the lines, so be sure to cross your T’s and dot your I’s. Using the correct punctuation and grammar on your page and in your comments will show your potential employer how well you actually communicate.
Everyone loves to highlight their “excellent written and verbal communication skills” on a resume, then fail to proofread a comment left on a company Facebook page or description paragraph on their profile. Make sure to stay consistent with whom you describe yourself to be.
8. Get Endorsed
Since LinkedIn is one of the top job search engines, it is important to get endorsements from other professionals within the network. Your connections are allowed to endorse you, or legitimise your skill set. You can ask former bosses or coworkers to write recommendations for you, and you can certainly return the favor.
Creating several symbiotic professional relationships online can only help you. The more high-quality references you can get, the better.
9. Keep It Simple
We know … you have so many awesome qualities it’s hard to narrow it down. But simplicity is key in a great professional social media page. Narrow down your descriptors to what you want employers to know.
You may think you are offering readers a way to get to know you better, but all the extra words serve as a distraction. Get down to the essentials and stick with it.
10. Dress for Success
This seems simple, but you’d be surprised at how many people fall short with this. Your attire should lean toward the conservative, business casual side.
Social media has become a place of validation in our society, and many users look for approval from others in the looks department. Professionally, it’s an entirely different ballgame. Again, be authentic and be yourself, but err on the side of caution.
The Social Media Payoff
If leveraged correctly, social media can distinguish you from your competition without having to even step foot outside of your home. You can make yourself the most sought after in your field, or you can get lost in the shuffle of mediocrity.
If social media overwhelms you, it’s OK. You don’t have to do it all. Simply pick whichever social site works for you and stick with it. Something is better than nothing, and as with almost anything else, you get out what you put in.
This article was written by Nicola Yap and originally published on Eminent SEO. Follow @EminentSEO for more top tips!
ISM’s top brass called in the media to map out the transformation of the profession into a tech-focused intelligence agency that will attract the very best talent.
Tom Derry (ISM CEO), Hans Melotte (Starbucks EVP Supply Chain & ISM Board Chairman) and Kristopher Pinnow (CPO B/E Aerospace & ISM Board Member) sat down with the media at #ISM2017 to answer some burning questions. With Derry providing the context while Melotte and Pinnow added their views as practitioners, three key themes soon emerged.
1. Intelligence transformation
“Times are uncertain, and business hates uncertainty”. Tom Derry sets the scene for #ISM2017 by highlighting the turbulent geopolitical situation that’s impacting the profession worldwide. The presence of two world leaders as conference keynotes – Colin Powell and David Cameron – underscores the anxiety with which many professionals are watching global events unfold.
Derry’s message is that supply managers should cultivate a sharp intellectual curiosity to not only inform themselves of disruptive events, but to position the function as a source of intelligence within the organisation. Importantly, we have an opportunity to be the voice of calm and reassurance, hosing down anxiety with facts, rather than fear.
ISM’s leadership in this area was demonstrated last year when it released a supplementary Report on Business, focusing specifically on the UK’s shock Brexit Referendum’s effect on US business. The decision was prompted by a flood of enquires from US business and media representatives about whether the data for the influential report would reflect the fallout from Brexit. Derry told Procurious at the time that ISM was in a position to gather real data and “put the information out there so businesses can make informed decisions based on facts, rather than fear, concern or emotion.”
The panellists agreed that while it hasn’t always been the case, transforming into a source of intelligence for the business is something to which the profession needs to aspire. Melotte stresses that procurement needs to have all of its data intelligence in real time. “We’re digital natives,” he says. “We book our food online, we track our spouses’ flights – but the workplace is often more of an analogue environment. We need to be in the moment, preempting issues before they arrive.”
2. Technological transformation
Derry warns that if you’re the steward of a process, you’re about to lose your job when it becomes automated. But it’s not all bad news: “New types of jobs will exist in the future, with new skills required to do those jobs. The impacts of technology also have the potential to make us better at what we do, such as data analysis and being more efficient with distribution.”
Melotte tells the room that technology is critically important for our jobs and our companies, yet we’re at risk of underestimating its impact and potential. He notes that among the conference’s 2500 attendees, some will still be associating technology with automating source-to-pay processes and other fundamentals. “Fortunately, there’s also a lot of thought leadership at this conference with leaders who are imagining the opportunities for technologies within the supply chain – what we do, and how we do things,” he says.
“Imagine the potential that cognitive learning, artificial intelligence and predicative analytics will have on how we forecast commodities, demand and consumer behaviour, or how we bring insights back to our business around supplier patterns.” Melotte says artificial intelligence is just one example of the big transformation currently taking place in the profession, with an increase in speed being a key benefit. “We’ll see faster speed to market, and pilot projects that you can turn around in only three months.”
3. Talent transformation
“There’s no question there’s a demographic bump,” says Derry. The “birth dearth” between the baby boomer generation and millennials means that there aren’t enough members of Generation X to step into roles as their predecessors retire. “I’d argue that those smart young people, who are digital natives, do have the tools and the mindset to adapt rapidly,” Derry says. “You’re hiring for that kind of talent all the time.”
Pinnow talks about the importance of developing and sharpening intellectual curiosity in the talent pipeline, and says there’s a lot that established professionals can learn from new talent. “You have to recognise that you don’t know everything. You have to encourage people from a talent management perspective [to teach you new concepts].”
Melotte says that having a balance of skills in your talent pool is crucial. “In tomorrow’s world, we all have to make sure there’s a certain percentage of our teams that are data scientists; who are deeply versed in analytics to give us insights. [We need to] hire and seek out this type, migrating the competency pool to ensure there’s a balance between strategic sourcing and data scientists.”
While many attendees at #ISM2017 were waiting to hear what General Colin Powell would say about President Trump, the former Secretary of State also provided some valuable insights into supply management.
“An army marches on its stomach,” says Powell to a packed ballroom at #ISM2017. “It’s the logistics that allows you to face an enemy.”
Powell draws on his experience in the Vietnamese jungle 55 years ago to illustrate how dramatically the military supply chain has improved. “We just didn’t have efficient supply systems then.” The young Powell was eating plain rice 21 times a fortnight with the occasional slaughtered pig thrown in, because the supply chopper would only come once every two weeks.
Fast-forward to Operation Desert Shield and Desert Storm, the biggest military operation since the Normandy landing. “We realised that it was logistics that would matter. We had to change some rules of behaviour.” Powell talks about some of the creative solutions to logistical challenges in the Gulf, including sourcing trucks from Egypt to move American tanks, early adoption of bar-code tech and using GPS to track those trucks (“we cleaned out every Radio Shack in America”), water scarcity and a vast amount of mail for 425,000 troops that had to be flown in: “I had to get three extra C5A’s, just for the mail.”
Powell believes there’s a lot the military and commercial worlds can learn from each other. “Both sides have to learn what’s going on the world today in terms of speed, service, quality of product and keeping up with the information revolution.”
On Global Security
“America is not facing existential risk to our existence as it was in the Cold War,” says Powell. “There are problems that are real, but they’re overplayed and blown up.”
Powell gives North Korea as an example. After noting the poor state of their missile technology, he says there simply isn’t going to be an attack. “Give me a strategic reason why North Korea would shoot a missile at Honolulu or San Francisco. What would that achieve apart from ensuring the destruction [of Pyongyang] the following day? All that counts there is the preservation of the regime.”
Similarly, Powell believes concerns around China are overblown. “China won’t be an enemy. They won’t block the routes … It’s a nation that’s extremely important on the world stage. They want to create more influence around the world, [and they’re doing so by] building train systems in Africa, Latin America, the third world. They’re building because they want influence.”
Powell also points out that China is holding a trillion dollars of US paper. “It’s a complex country, but we have to welcome their products and an open, fair trading relationship. China has brought 400 million people out of poverty, not by raising taxes or invading people – they did it by selling stuff. Predictably, as people became more wealthy, they want more. Chinese labour costs will rise.”
“I think what Mr Trump has to do now is reverse some of the campaign promises he made that frankly could never have been implemented, such as declaring China a currency manipulator,” says Powell, noting that Trump is maturing in his understanding of these issues.
“It’s in our interest to see him do well. Countries around the world [are] waiting for stability and clarity, and for these campaign promises to settle down. The rest of the world wants to see coherence and consistency over time in what we say and do.”
Responding to a question about the political and economic impacts of withdrawing from the TPP, Powell says it was an unfortunate decision. “It was in our interest and would have benefited us over time.”
Powell says that the real beneficiaries now will be the Chinese, who are putting together their own trade agreement. “All our [trade] allies are joining China, and we’re standing aside.”
“The world is globalised. I’ve watched our factories going up in China – that’s just the nature of it. Success [can be had] by playing in that game, not wishing it would go away.” Speaking of globalisation in general and NAFTA in particular, Powell says that being mad about problems with trade doesn’t get you anywhere. “Fix it, but don’t throw it away.”
On Generation Next
“I have faith in the millennials and faith in the kids coming afterwards,” Powell says. “I do a lot of work with youth. I can’t change the past, I can [only] watch the present, but I can influence the future through the hearts and minds of young people.”
“Behind every growth story like ours, there’s always a procurement person who has provided an opportunity.” Procurious caught up with inspirational dynamo Nina Vaca at ISM2017 to discover why procurement needs to give entrepreneurs every chance.
“The unsung heroes of my stories are always in procurement and supply,” says Nina Vaca. The Chairman and CEO of Pinnacle Group has experienced a roller-coaster of ups and downs in her 20-year journey from a niche IT business that was started on her living room floor to the workforce solutions powerhouse it is today.
“Success is rarely linear,” Vaca says. “Some of the hardest moments of my life were after 9/11, when we were at the brink of bankruptcy and almost didn’t make payroll. But every time, someone in procurement saved the day by providing the opportunity to bid.”
Procurement wasn’t just responsible for pulling Pinnacle Group back from the brink. A series of big breaks, provided by people who saw the vast potential in Vaca’s business, enabled an incredible growth story from a local, to regional, to national, to a global player. “Whether it has been the CPO, or a procurement executive, or a procurement manager responsible for our sector – those are the people who have always given us a shot,” she says.
Vaca gives the example of an RFP from the procurement team at Verizon. “We lost the first, the second – by the time we got the 10th RFP, we asked them for mentoring to discover exactly what we needed to do to win the contract. When we eventually won the contract it had grown from a tiny piece of work to a significantly bigger opportunity.”
“Our next big break came from the CPO of Electronic Data Systems. At that point we were a $40 million company, and we won a $160 million contract. Again, it was because the CPO really believed in us, and mentored us through the process. That contract took us from four states to all 50. That was followed by our biggest contract in Pinnacle’s history, awarded to us by the CPO of Comcast. We didn’t know each other very well initially, but he was willing to take a leap of faith and was very intentional about doing business with us. They were looking for a minority-owned company for a very strategic piece of work. That was a very aggressive RFP process, but winning that contract affirmed our ability to provide service on a very large scale and helped us become the number one fastest growing woman-owned company in the US.”
The result of Pinnacle Group’s incredible growth was that the company found itself breaking through a ceiling that no other Hispanic, female-owned company had crossed before. “When I broke through that ceiling, I found myself to be the only woman, and the youngest, to be in that position. That’s not acceptable to me, which is why it’s so important to nurture hope and inspiration in others to do the same thing. In a way, when the CPO awarded us that contract, the community benefits outweighed business benefits.”
“‘Ambition’ is seen by some as a dirty word, along with wealth creation. That’s how the U.S. has prospered, through people creating wealth not only for their families, but for their communities and the nation. For my daughters, ambition is a necessity, so long as you approach it in a positive way, and not by trying to succeed at the expense of others.”
Five ways procurement can help entrepreneurs succeed:
1. Provide them with an opportunity to play: Big breaks, such as those that propelled Pinnacle into its position as a market-leader, were only made possible because someone in procurement saw potential, took a risk and provided an opportunity.
2. Do your homework: “Look for the best and brightest, not just at the numbers”, says Vaca. Depending on your organisation’s goals, you might be looking for the fastest-growing or most scalable organisation to work with.
3. Mentor entrepreneurs: Contracts are won when someone in procurement is willing to guide you, offer a helping hand, take your phone-call and provide an opportunity. The common thread across all of Pinnacle’s big breaks is there was a supportive CPO mentoring them through the process.
4. Sponsor wherever possible: Vaca has a very clear definition of sponsorship: “Sponsorship means someone being willing to put their personal brand on you – your success is their success.” How do you attract sponsors? “Be crazy good at what you do, and you’ll become a magnet for people who want to sponsor you. They won’t sponsor you if you’re not bringing your best every day.”
5. Get engaged in the ecosystem: For procurement, this means getting out of your comfort zone and getting engaged with organisations like ISM, or ramping up your online presence to build your network. For Vaca, engagement means philanthropy and providing inspiration and information to people who may want to follow in her footsteps. For this reason, she launched ninavaca.com, immersed herself in promoting STEM education, and takes every opportunity to give back to the community. “We host groups of students all the time at Pinnacle headquarters, and we are the industry partner for Thomas Jefferson Collegiate Academy – an early college high school preparing students to work in STEM fields upon graduation. If you want to do global things, start locally.”
Nina Vaca is Chairman & CEO of Pinnacle Group, and Presidential Ambassador for Global Entrepreneurship.
You only get one opportunity to make a first impression, so don’t blow your chance to make a positive contribution to your personal brand equity by making some classic mistakes at your next procurement networking event.
The way you approach networking in a crowded room depends upon your personality. Is it your first time at the event? Do you stride in like a confident extrovert, or work your way quietly through the room more like an introvert? Does your style of greeting make people feel comfortable, or is it as alien as Mr. Spock’s Vulcan salute from Star Trek?
Throughout my career, I’ve seen some career-limiting moves at the dozens of procurement conferences and events I’ve both organised and attended. Fortunately I’ve learnt a thing or two, which has helped me build a very large, healthy network.
So, what are the protocols for attending a procurement networking event? From my experience, you can’t go too far astray, so long as you avoid eight networking no-nos :
Don’t waste time
Whether you’re at a cocktail party or a two-day conference, every minute counts. Don’t let yourself get stuck in a bad session or a non-productive conversation. Stay focussed on your end-game and be ruthless with managing your time. Time wasted indulging in idle chat is time best spent elsewhere.
Don’t hang out with people you know
As comforting as it is to hang out with people already in your network, try to resist the temptation! You can have lunch with your colleague any day of the week, but you can’t meet your next employer or source of important market intelligence in the company canteen.
You have made the considerable effort to get into a room with a whole lot of new people, so challenge yourself! Push outside of your comfort zone and reap the benefits of engaging with someone new.
Don’t be invisible
After listening to an interesting speaker, make sure you ask an impressive question. Don’t be shy – you can bet there’s someone else in the room that is pondering the same question. Make sure you’re the one with the courage to speak up. Remember to start with your name, title and company when you ask a question to ensure everyone in the room knows who you are. It may prompt someone who wants to meet you to come over and introduce themselves.
Don’t shirk suppliers
Great CPOs make sure they work the Supplier Exhibit Hall. Let’s face it; great conferences wouldn’t exist without the investment of these companies. More importantly, suppliers are an important part of your network. If you want to be across the latest market intelligence and product developments, you need to know what these guys are offering. This doesn’t mean you need to spend hours trawling through supplier stands. Research prior to the event will make sure you are purposeful and efficient.
Don’t have a social media vacation
You might be working it hard with your face-to-face networking, but that doesn’t give you an excuse to avoid social media! Posting your thoughts, comments and relevant articles will ensure you become more visible at the event. Your posts or tweets may also be re-posted or re-tweeted by the people you tag, which will amplify your presence. Event Apps, for example, are a fantastic networking aid and the most comprehensive place to find out about fellow attendees – and for them to learn about you! Once they know you’re in attendance, people will hopefully reach out to meet up.
Don’t eat alone!
Event organisers serve food to help grease the networking wheels, not just to feed you! Pluck up the courage to walk up to a new group and introduce yourself. I always politely request to join a group before quickly insisting. “Please, continue your conversation! I’ll listen while I eat.” With this approach, you’re not rudely interrupting a conversation. You will learn more by listening and asking a few select questions. If you’re really keen to make the most of the networking event, you may decide not to eat at all! This keeps your hands free for handshakes and your mouth free for answering questions – not to mention some of those embarrassing food moments where you have something hanging out of your mouth, or drop on your freshly-cleaned suit!
Don’t forget your nametag…or your personality!
So many times I have turned up at a conference, only to find that I’ve left my nametag in my hotel room, which leaves people questioning me all day: “Sorry, who are you?”
One thing I have never left behind is my personality, but so many people do! They feel like they have to put on a mask and act differently in their professional lives. You’ll look far more approachable if you look interesting and interested. Smile, laugh, enjoy yourself, have a joke but, a word of caution…
The bottom line to all these networking no-nos is to not be shy. Have the courage to throw yourself into those uncomfortable and nerve-racking situations. Introduce yourself, start a conversation, ask that question and find a new buddy! Who knows, you might even start enjoying yourself!
Tania will be delivering her top tips at ISM2017 on how to Network Your Way To The Top on Tuesday May 23rd, 3.45pm. Visit Procurious in the exhibit hall at booth 439!
Learn how to drive procurement change programmes like a Disney Executive.
Founder Tania Seary and the Procurious team are at Walt Disney World Florida for ISM2017. Today, she shares some timely advice on what Procurement can learn from the famous Disney Formula.
Here’s a little-known fact – I used to work for the Walt Disney Company. Over twenty-five years ago I was a Marketing Co-ordinator in Disney’s International TV Department based in Soho Square, London.
The rest of the team (not me, unfortunately) used to travel to Cannes for the TV Festival each year to support our roll-out of Disney Clubs. It was all very glamorous (for some) and very educational for me.
In one way (at least), I was a perfect fit for a job with Disney. If you’ve ever caught one of my podcasts here on Procurious or elsewhere, you may have heard my voice.
Let’s just say it’s “unfortunate” – quite high in pitch, scratchy…not pleasant! Some of my friends at the time claimed that my role with Disney was actually as the voice-over for Minnie Mouse. Cruel, but understandable!
I learned so much during my time there, but today I want to focus on what I picked up by experiencing the Disney marketing machine first-hand. I am sure many of you have heard about “the Disney formula”, which involves a core asset (the story) being rolled out and leveraged in its many formats.
My short-hand way of summarising this phenomenally successful technique is to categorise the formula into “the book, the movie, the merchandise, the ride – and the tweet”.
Drive Procurement Change Programmes like a Disney Executive
CPOs today are paid to drive global change – but are the programmes we put in place really that effective? Deft change management is what separates the good from the great.
I want to encourage you all to take a very professional, systematic approach to driving change with this Disney-inspired formula.
At the heart of every Disney project lies the book, or the original script. For CPOs, our “book” is the business case for the change program. This proposal, or argument for action, is the foundation of your change programme that must win the endorsement of your senior leadership team. Without the business case, your campaign has no foundation and will always be on shaky ground.
My advice is to treat your “book” the same way that the world’s best authors approach their craft – write, re-write, and re-write again until you’re 100 per cent confident that you’ve created a rock-solid, engaging business case that meets your organisation’s requirements.
Think about some of the lengthy classics that Disney has converted into film. Whether it’s The Jungle Book, The Hunchback of Notre-Dame or Treasure Island, the editors have managed to bring the story down to an average of 1.5 hours. Your “movie” is the public, dramatic expression of your story.
Not everyone will have the time, nor the interest, to read the business case for your change programme, so it’s important to condense it into a version that’s palatable for all. In the corporate world, this is often referred to as “the deck” – or even just a snappy executive summary.
Disney has always done an amazing job of licensing their characters to consumer goods companies. Procurement, on the other hand, is notoriously poor at marketing themselves internally.
I’m not suggesting that you order in a range of paperweights or mousepads to promote your change management programme, but it’s worth considering an effective logo or even a slogan that will encapsulate and amplify your message.
Why not reach out to your colleagues in marketing for their creative input?
When I worked at Disney all those years ago, the most profitable part of the business was their theme parks. As part of their marketing formula, amusement rides were based on Disney’s most popular movies and TV shows. But how can this be applied to your change management programme?
Well, I once heard that if you want to get a message across to employees, you need to communicate it eleven times before it’s absorbed. Why eleven, I have no idea! This is where the ride comes in.
Once you’ve converted your “book” into a “movie”, hop on “the ride” which will repeat the same message over and over again until your program has been accepted.
It doesn’t necessarily need to follow the same track – best-practice communication involves delivering your message via multiple platforms (newsletters, emails, the company intranet, posters and social media) to keep the message fresh and engaging.
A Modern-Day Addition: The Tweet
When I was at Walt Disney, there was no social media. I’ve just checked the #Disney hashtag on Twitter and it’s incredible to see how many accounts they’re running concurrently: @Disney, @DisneyPixar, @WaltDisneyWorld, @Disney Channel, @DisneyMusic. This doesn’t even cover the individual hashtags dedicated to each new movie, along with a legion of unofficial, fan-based accounts.
Disney understands that social media is essential for getting their message to where their audience spends its time. CPOs need to take the same approach. Social media, used intelligently, is an irreplaceable tool in their global change management kit.
Yammer, Procurious and LinkedIn are just some of the many platforms that can be used to engage and influence your team to help them understand the why – and the how – of your change program.
I’ve looked to Disney for my inspiration due to having first-hand experience with their marketing techniques all those years ago in Soho. However, they certainly aren’t the only organisation with a magic formula.
If you’re considering a change management programme, save yourself some time and energy by finding your own inspirational company who demonstrate best-practice, steal their formula, and get to work!
Tania will be delivering her top tips at ISM2017 on how to Network Your Way To The Top on Tuesday May 23rd, 3.45pm. Visit Procurious in the exhibit hall at booth 439!