Three Risks Every Procurement Organisation Needs To Manage

Experts around the globe tracked the terrifying advance of Hurricanes Harvey and Irma earlier this month, plotting and estimating the potential damage to life and property as the monster storms approached the U.S. mainland. Can the deployment of cognitive AI lead to more accurate predictions and better risk management?

IBM’s global supply chain has been acknowledged as one of the world’s most complex. With scale and complexity come increased risk, but the Global Procurement team has it covered with its award-winning risk program augmented by the remarkable abilities of the Watson Cognitive Platform.

Even Watson, however, appreciates some assistance when it comes to risk mitigation, which is why IBM has partnered with an e2e cloud risk service provider named Resilinc. With this new capability, the team provides a composite risk score for every one of IBM’s suppliers based on six risk dimensions – financial, location, recovery, operations, resiliency and sourcing.

The three overall risks that the team has built its mitigation strategy around are:

  1. Loss of supply continuity

The fallout from a supply continuity problem are well-known – missed deliveries, plummeting customer satisfaction and lost revenue. IBM’s risk program is therefore designed to protect supply continuity by monitoring and providing real-time alerts on man-made risks, natural forces or climatic threats, along with financial and economic risks.

Nothing illustrates the disruptive potential of a risk event so much as the recent Hurricanes Harvey and Irma. To demonstrate how Watson can augment risk-management ahead of hurricanes and other crises, the team at IBM shared with Procurious the ways in which Watson’s cognitive capabilities were used to track and provide unique insight into Hurricane Patricia back in 2015 – an approach which contributed to IBM picking up a major award for Risk Management at Procurement Leader’s World Procurement Awards.

Using feeds including The Weather Company and the US Navy Weather database, Watson tracked the storm’s velocity, size, category, intensity and simulated scenarios of possible storm tracks. Interestingly, Watson also engaged in “social listening”, picking up local sentiment by tracking Twitter and other social media platforms. At the same time, Watson alerted IBM about every 1st and 2nd-tier supplier in the storms’ possible tracks.

Once the Risk and Supply Assurance teams had the earliest possible indication of Patricia’s potential impact, mitigation plans (such as closing at-risk plants) were readied for deployment. 

  1. Reputational damage

 IBM’s Conflict Minerals Team must be very well-travelled. From Dubai to China, Indonesia to Vietnam, they’ve conducted on-site visits with smelters and refiners to an impressive 10 levels deep in the supply chain, working with them to certify that they are using minerals controlled by responsible sources.

Every supplier must sign the Electronics Industry Citizenship Coalition (EICC) code of conduct, which IBM has adapted as the single code across its supply base. It establishes standards regarding safe working conditions, fair and dignified treatment of workers, and environmentally responsible and ethical operations. To this end, IBM has conducted +2000 3rd-party audits across 34 countries. 

  1. Regulatory noncompliance 

Although noncompliance isn’t as exciting as a hurricane tearing through suppliers’ facilities, the impacts can still be dramatic. Noncompliance can result in fines and penalties, product impoundment, revenue reversal and adverse press.

IBM’s Global Procurement Environmental Compliance team ensures all products comply with environmental directives, laws, regulations and standards; made incredibly complex by the global nature of the organisation. The team tracks changes in regulations, such as eco-design or restrictions of certain chemicals, then determines if the change will affect IBM products and plots a path to compliance accordingly.

Risk and Reward

IBM Global Procurement’s efforts in risk mitigation were recently celebrated at Procurement Leader’s World Procurement Awards, where the team won a major award for Risk Mitigation, and a second award for its transformation program.

Procurious is working with our Knowledge Partner, IBM, over the next 12 months to promote cognitive procurement to our global community. To learn more about IBM Global Procurement, click here.

Can You Make Decisions Under Fire?

Are you struggling to lead or motivate your team through difficult times and under extreme pressure? We’ve got some top advice from someone who knows a thing or two about making decisions in extreme conditions…

Register now  as a digital delegate for The Big Ideas Summit Chicago!

“There are only two types of leadership.” begins Andy Stumpf “good (effective) and bad (ineffective).”

In today’s world, senior managers often struggle to effectively  respond and adapt to change. But the world is full of change and it’s crucial that our procurement leaders are flexible enoughto respond to the unexpected, to “read the tea leaves and meet the challenges of the real world.”

Andy  began his U.S. military career at the age of 17, transitioning from the position of an enlisted soldier, to an officer, and then,  in 2002,  he joined the most elite counter terrorism unit in the military; SEAL Team Six.

The unit, which is tasked with conducting the nation’s most critical missions, has become the inspiration for a number of Hollywood movies and books.

If you ever needed a man who knows how to plan for and adapt to change, Andy Stumpf is your guy! He’s strategised and executed hundreds of combat operations throughout the world in support of the Global War on Terror.

At Procurious’ Chicago Big Ideas Summit, Andy will draw on his wealth of leadership experience to talk about the intersections between business and combat, decision-making and empowering procurement teams.

Building the greatest leaders

“Business and combat are defined by their similarities, not differences and the theories of successful military leadership and successful business leadership are identical” Andy believes. It’s possible to apply the same principles and philosophy to your procurement teams because it’s really only the arena that differs.

“60 per cent of the time, organisations want me to talk about leadership. In fact, the definition is always the same. What can change is the way in which you approach leadership.”

So, how do the military build strong and competent leaders?

“Leadership is about empowering your people. From day one in the military we are taught, and it is enforced, that in the absence of leadership you must stand up and take control.

“Instead of creating individuals that think reactively in nature, we instead create individuals that think proactively.  You don’t have to be in a leadership position now to think two or three steps ahead.  In doing so, when a decision presents itself you’ll already have an answer for it.”

Does Andy believe these skills can be taught or are natural leaders exactly that?

“neither successful teams or leaders occur by accident, these are skills that must be learned, practiced, and refined. Navy SEALs are successful because of how we select, train, and lead our teams.

“Nothing in that process happens accidentally, everything is calculated. We demand leadership and accountability from each individual starting from the first day of training. We prioritise the individuals to our left and right, and the goal of our team over personal success. This philosophy is diametrically opposed to what is often found in society, and requires a structured approach and prioritisation from leaders to be successful.”

And Andy has some strong words of advice for any over-confident leaders out there. “The 1st leadership principle within the SEAL Team is ego; if you have a massive ego you’re more concerned that your ideas and strategy is being used as opposed to striving for success of the team. You can’t meet the challenges of the real world this way!”

Plan, plan and plan some more!

“We plan for everthing in the navy. We often say that if you want to shut down the military, you simply need to shut down powerpoint!

“Every stage of a plan gets one slide and there might be between five and seven slides on the ‘what-ifs’, the contingencies. Where will we land this helicopter? Where is the nearest location for medical treatment and what alternate options do we have?” When, as Andy points out, precisely 0 per cent of planning goes as expected, contingencies are everything!

“You make primary, secondary and tertiary plans because you don’t want to have make snap decisions in a crisis. You need to be able to fall back on stable procedures”

And of course, it can’t hurt that contingency planning makes you look like something of a genius! “It’s really hard to make difficult decisions in a crisis because you’re in a time compressed environment and you may have people’s lives depending on you.  We plan for 24 -72 hours and there are 5 phases per plan. Each phase has 5-7 ‘what if‘ contingency plans because, at the end of the day, you don’t want to make decisions in a crisis, you want to be able to draw on a branch diagram.

“It’s the contingency planning especially in the SEAL teams that makes the difference between success and failure in moments of crisis.”

What can our procurement teams learn from this? Spend a lot more time planning, for starters! But Andy also reinforces the value in having baseline standards to fall back upon. “Businesses should always fall back on standard procedures so people can come together, with a clear knowledge of the protocol. This is especially crucial when you’re working under restrictive time constraints.”

Andy’s final words of advice? “Don’t get attached to your plan -get attached to success!”

Want to hear more from Andy Stumpf or submit your questions for him? On 28th September, Procurious is bringing The Big Ideas Summit to Chicago.  Register now  (It’s FREE!) as a digital delegate to gain access to all of the day’s action and LIVE video from our speakers and attendees. 

4 Cognitive Tools That Are Advancing Procurement

Don’t let yourself be overwhelmed by the magnitude and potential of cognitive technology. The greatest journeys start with that all-important first step and, when it comes to AI, you just need to get started!

We’re live from the Big Ideas Summit Chicago! Register now as a digital delegate to follow all of the day’s action!

There’s a lot of buzz around how ready our industry is to start using some of the newest cognitive technologies. But the time really is now for CPOs and procurement organisations to put a stake in the ground on where they want to go in the future with regards to digital and cognitive capabilities, to put the roadmap in place for how they want to get there.

We feel your cognitive pain!

Graham Wright, IBM Vice President, Global Procurement and Cognitive Procurement Services, fully understand procurement’s pain points and challenges when it comes to implementing cognitive technology and digitising the function:

  1. Outing the analog!–  Many procurement teams are still working in a reactive and transactional world without digitised processes to automate transactions.
  2. Powering the marketplaces!– From Graham’s experience, he sees very little in the way of supplier catalogs and automation driven from those catalogs. “In a digital world we should be leveraging marketplaces – ensuring   we make content available to all of the users so they can find what they need, click on it, and drop it in their shopping basket easily.
  3. Predicting demand – Current practice is to look at the spend information from historical data in order to make decisions. Nowadays, there are ways to anticipate and predict demand so procurement can look forward, instead of back.
  4. High value contribution – Lack of digitisation and lack of insight means that key personnel in strategic sourcing and category management are not able to focus on stakeholder management, interaction with the user, and negotiations with the supplier

4 cognitive tools you can use…NOW! 

But in spite of these challenges, and whether you like it or not, cognitive technology is coming to change the world.

Not everyone will be ready to jump into the cognitive capabilities. But it’s not an all-or-nothing proposition; you can plug in cognitive at any step. Many of these tools are proven and in use through IBM Procurement today and are being prepared for a broader market. Graham took us through four of these cognitive tools.

  1. Supply Chain Risk Insightscognitive solution fetches unstructured data from social media and creates alerts ahead of time for category managers who can take preventive action to reduce or eliminate impact from such challenges. Effective demand forecasting and proactive risk management is critical to a responsive and cost effective supply chain.
  2. SupplierIQcombines data gleaned through unstructured sources (e.g. social media, news feeds, competitor websites, corporate social platforms, blogs and forums etc.) and contrasts that with other data sources to generate insights that were earlier not accessible. A category manager could actually stumble upon a new supplier for a category that was not being considered; or actually drop an existing supplier because of the potential risk an existing supplier by connecting performance with market information.
  3. PricingIQ can save category managers millions of dollars by tracking contract prices in contrast with dynamic market prices rather than sticking to contract prices that are struck for a number of years. This tool allows IBM Procurement Services category managers an additional 3 – 10 per cent in savings in key spend categories over and beyond what’s already been saved. Pricing IQ was awarded Most Innovative Use of Technology by CIPS in 2017.
  4. Cognitive Buying Assistant(CBA) drives user adoption and spend under management and ease of use. IBM are designing superior user experience by applying cognitive tools on a mobile app that can recommend most relevant items to buy based on user profile, usage patterns as well as sentiment analysis gleamed out of feedback from other users. Ordering something in your professional capacity will soon be as easy as ordering products in your personal life. This is a critical driver of user adoption since a better buying experience will lead to better compliance and better savings for the user and business.

Your path to cognitive 

Everyone’s roadmap will be different and every procurement organisation comes into this maturity scale at different points. Where some larger procurement teams are already embracing technologies like Blockchain and Dynamic Marketplaces, others are not quite there.

If you’re of the latter group, start by asking yourself how you can get more out of the data you’re sitting on. How can you gain better insights and advanced analytics from all the spend and transactional data that flows through procurement?

Lastly, consider whether you have the right talent to help you along on your journey.

With more robust data and insights, the more you will free up your people to do what they are meant to do!

Live From The Big Ideas Summit

Want to hear more from IBM’s Graham Wright? On 28th September, Procurious is bringing The Big Ideas Summit to Chicago.  Register now  (It’s FREE!) as a digital delegate to gain access to all of the day’s action and LIVE video from our speakers and attendees. 

 

Hope Is Not A Strategy

As Procurious assembles 50 of the U.S.’s most influential procurement & supply chain leaders in Chicago; you’re invited to take control of your career and join us for FREE as a Digital Delegate!

We’re live from the Big Ideas Summit Chicago! Register now as a digital delegate to follow all of the day’s action!

It’s all too easy to find excuses for why your career is not panning out the way you intended. Soft targets for blame include your employer, your peers, your organisation or even your own personal life- challenges for blocking your charge to the top.

You might be a rock star employee who delivered on all your KPIs, participated in “extra curricular” activities, and can boast a strong and supportive network (you even know the CEO!) but it doesn’t mean you’ll be offered your dream role when you think you deserve it!

The Common Denominator To ALL Your Career Problems

When career breaks don’t fall in your favour, you need something (or, even better, someone!) to lash out at. Bosses are always a great starting point, right?

“My boss is useless… emotionally inept…a control freak…”

The list goes on, and on! In fact, our Procurious community tells us there are some significant problems with procurement bosses around the world (we’ll be releasing those survey results in a couple of weeks).

Bosses aside, there are some real structural issues that are impeding procurement pros’ progress. These include super flat organisational structures that don’t allow for upward career progression and serious financial constraints that restrict team sizes and budget for training. These factors have many implications, one of which is that you can’t get away from the office to learn.

But…as I have always said, and will continue to say, the only common denominator in your career is YOU.

If you’re going to get anywhere with your career – you have to take control.

It’s Time To Take Your Career To The Digital Side

In today’s digital world, there is absolutely no excuse for you to not be advancing your career. And it’s no use turning a blind eye to all of the rapidly advancing tehnology developments, in the hope that it won’t impact you. It’ your responsibility to get on top of it!

If your boss’ attitude and organisational structure are thwarting your efforts, don’t keep knocking your head against a brick wall; walk along it, through the side door and into the ether!

Need to learn something? Take an online course. Have a question? Ask your global network of peers in an online discussion group. Need to improve your profile to get that next job? Post your achievements in a strategic way through social media, update your online CV, and connect with influential peers and thought leaders. This is easy…and can all be done from the comfort of your own desk.

It may not be as effective or as stimulating as attending live training or networking events, but when live attendance isn’t possible, eLearning is a viable alternative. In fact, in our recent Procurious survey, 61 per cent procurement pros said a combination of both online and offline was the ideal mix for propelling their career prospects.

The good news is that there is a lot of useful online content and it is only going to get better! Top training providers in the profession are responding to the market by shifting their entire courses into bite- sized units online. And your peers are voting with their feet (or their clicks!)

Procurious has seen interest in online learning grow steadily. There have been 65,000 downloads of the Introduction to Procurement eLearning module and, just this month, more 6,000 procurement pros took part in our online Career Boot Camp. These figures demonstrate the value procurement professionals see in bite-size online learning.

Over five thousand Procurious members visit our discussion board every month to share ideas and offer advice to their peers. And our blogs spark debate, with members feeding their own commentary and ideas into the global community.

This group of Procurement’s Generation Next, are leveraging these online learning opportunities and connecting with thousands of peers around the world, as well as senior executives, thought leaders and CPOs.

Don’t Delay, Start Today!

Our digital Big Ideas Summits, along with all the other networking, discussion and eLearning we have on Procurious, will empower ambitious individuals, from wherever they are in the world, to stay ahead of the curve.

Together we aim to inspire a global generation of procurement leaders, business intrapreneurs, ‘people who can think outside the box’, and challenge them to take a more innovative professional outlook.

By registering as Digital Delegates today, procurement’s rising stars will be able to connect directly with other attendees, access video interviews from our speakers and other educational content– and even receive a digital goodie bag.

Live From Big Ideas Chicago

To register to attend for FREE as a Digital Delegate sign up here. 

4 Ways To Engineer Serendipity In Your Workplace

Has a chance encounter at your workplace water fountain ever led to something unexpected and incredible? Greg Lindsay has some unique advice on how to engineer these moments of serendipity…

Register now  as a digital delegate for The Big Ideas Summit Chicago!

Innovation Is Fundamentally Social – Greg Lindsay

Greg Lindsay, Futurist, Urbanist, Journalist and Author, is a firm believer in the fact that innovation is fundamentally social. Indeed, case study after case study has demonstrated that the best ideas are more likely to arise from a casual chat around the water fountain than in any scheduled meeting.

They are the result of serendipity – a chance encounter at the right time by the right people, regardless of their rank, affiliation, and department or whether they even work for the same company.

The most innovative companies in the world are busy engineering serendipity and harnessing social networks and new ways of working designed to cultivate the discovery of new ideas. And that’s exactly what procurement should be doing!

Ahead of his keynote presentation at The Big Ideas Summit Chicago, Greg outlines four ways that procurement pros can create moments of serendipity

  1. Bring a stranger to work day

Some organisations, in a bid to foster workplace innovation, “invite strangers in off the street to work side-by-side with their employees”.

Of course, this doesn’t literally mean inviting passers-by into the workplace at random. You might choose to invite certain people to work in a designated, neutral area in your office, whether they be of a specific profession, have a desired skillset or work for a particular company.

Diversifying your workplace and encouraging your employees to work alongside different people is a surefire way to accelerate collaboration and innovation.

Greg suggests compiling a list of the 10,000 coolest people in the world, the ones you’d love to encounter or work with. When they’re in town, invite them in! With the digital tools available in today’s world, this approach is easy to maintain/

“Haworth, an office furniture brand,  created a VIP club for their furniture show rooms. They sent out invites to 150 desirable people, encouraging them to use the showrooms. Why not make it a 10,000 person club-house instead and cultivate it to build innovation within your company?”

2. Out with the offices!

Greg has frequently cited organisations such as Facebook and Google, as the companies that are revolutionising the workspace.

“In the future, the workplace will look like your house or a hotel, not the rigid workplaces we see today. There’s only been one century of office-based work spaces. Surely there are other, better ways to do it!”

“There will be more fluid encounters and mixing of employees across the breadth of an organisation.” Think couches, not desks and spaces that are highly configurable and adaptable. After all “People don’t have ideas in an office that never changes shape!”

At Facebook, employees vote for teams they wish to work with by physically wheeling their desk to a different project.

“We often think the value we contribute is based on the amount of focussed work we do but our creativity is not at it’s best in this environment.”

3. Social Media

Social media is a vital force in helping to create moments of serendipity for your organisation. Individuals or companies can broadcast thoughts, surveys, opinion polls and obtain responses from across the globe in a matter of seconds.

For Greg, social media was invalubale when it came to writing his book; enabling him to chat and engage with like-minded people.

“[Social media] speeds up a development process,  quickly uncovering what people have in common and uniting them. Procurious is a key example of this. There are opportunities for learning and peer-peer innovation.”

 4. Let people find you

It’s all very well seeking serendipity but it’s also important to allow people to find you!

That means doing a bit of the leg work and making yourself available! Whether it’s spending more time in the corporate cafeteria where you might run into co-workers, breaking your daily routine or finding envrionments where you are likely to meet like-minded strangers, every little helps!

Vary your information diet and talk to different people in your office – you might be surprised at what inspires you and who you inspire!

Identifying a moment of serendipity

How on earth do you know when a genuine chance encounter has the potential to be the start of a brilliant idea, or even multiple brilliant ideas?

In short- you won’t! As Greg points out “it’s very rare to have that classic anedocatal situation where you chance upon a solution or brilliant idea.”

It might be a hunch, a spark of an idea or a shared interest that allows you start creating and innovating. Only further down the line will you discover that the problems you solved or inspiration you gleaned actually fit into a large issue.

Live From The Big Ideas Summit

At The Big Ideas Summit 2017, Greg shared his techniques for how cities, companies, and individuals alike can learn faster via engineering serendipity.

 Register now  (It’s FREE!) as a digital delegate to gain access to all of the day’s action and LIVE video from our speakers and attendees. 

On The Spot! 60 Seconds With Basware…

Are you a progressive thinker? Do you possess humility and a thick skin? Find out why this is important as we put Basware’s Eric Wilson on the spot with a round of quick-fire questions.

Register now  as a digital delegate for The Big Ideas Summit Chicago!

With less than a week to go until we launch The Big Ideas Summit in Chicago, we thought we’d have a quick catch up with some of our keynote speakers to discover what makes them tick, where they see the procurement function heading in the near future and how they would reflect on their successful careers.

Today we catch up with Eric Wilson, Vice President Purchase-to-Pay, Basware. At the Summit he’ll be asserting the criticality of tech systems being able to capture data.

But today, we want to know what he believes are the key issues facing the procurement industry and the biggest mistakes procurement pros make.

What do you think is the biggest mistake procurement pros make?

A mistake procurement professionals often make is that, while they have a strong desire and ability to become strategic in the organisation, they trap themselves in the world of the tactical.

This manifests itself in various ways, including in the approach to technology.  If procurement pros don’t take the time to understand overall technology trends, they may make technology decisions that are focused too much on meeting tactical functional requirements of today while missing the big picture of getting to true strategic value for the organisation tomorrow.

What skills and talents contribute to an all-round, great team?

Great teams in work, like teams in sports, must be comprised of complimentary actors with a unified goal.  That sounds obvious, but many organisations seem to fail to remember these basic tenants of great teams:

1. Complimentary

2. Unified goal

When organisations truly align goals across sales, field ops, back office functions, etc, and then rally the entire company around those big picture goals, they can accomplish amazing things.

When instead, goals are not quite aligned, or, even worse actually, contradictory, we see things like empire-building, in-fighting and politics. In the end, both the company and their customers suffer as a result.

What 3 attributes make a great leader?

    • Humility
    • Understanding that the leader serves the team, not the other way around.
    • Transparency

What are the three biggest issues facing the procurement industry?

    • Attracting and retaining high quality talent to the procurement profession
    • Breaking the perception of procurement as tactical “savings-getters”
    • Bridging the traditional silos existing in the full financial supply chain – getting out of the procurement box

What should procurement pros be looking for in high potential recruits?

    • Tech-savvy, not just with procurement technologies, but across the spectrum of technology trends in both the business and consumer worlds.
    • Progressive thinker
    • Relationship orientation, but with very thick skin

Want to hear more from Eric Wilson? On 28th September, Procurious is bringing The Big Ideas Summit to Chicago.  Register now  (It’s FREE!) as a digital delegate to gain access to all of the day’s action and LIVE video from our speakers and attendees. 

The Supply Vulnerability That Could Kill The Electric Car

Nearly all the pieces are in place for the long-overdue surge in electric car production. But before the automotive industry can finally transform itself, there’s one supply challenge that remains to be solved.  

Prices for rare earth elements are rising. China holds one third of the world’s reserves, and – alarmingly – 97% of global production. Meanwhile, the demand for electric cars and other green technology has led to dramatic surges in prices. A recent report from the Nikkei Asian Review found that spot prices for neodymium (used in magnets found in electric motors) hit $95 per kg in mid-September, a 90% spike from the 2016 and an 80% jump from the beginning of 2017. Similarly, terbium is 36% up from November last year, sitting at around $600 per kg.

Reasons for the price surge include:

  • Rising demand from the U.S., Europe and Japan, particularly by manufacturers of green cars.
  • A Chinese crackdown to enforce environmental regulations at substandard rare-earth smelting works, leading to suspension of operations.
  • Traders stockpiling rare earths in anticipation of higher prices.

Concern is also rising that rare earths are now a major bargaining chip for China ahead of any potential trade war or deterioration of its relationship with the United States.

In the hybrid and electric car space, rare earth metals are typically incorporated into the magnets used in DC motors. Car-makers such as Chevrolet, Nissan and Toyota are actively working to reduce their reliance on the metals, yet will face a steep challenge as the global fleet of electric cars is estimated to grow from around 2 million today to over 14 million by 2025.

Tesla – as usual – appears to be steps ahead of the problem with their use of an AC induction motor, which doesn’t require magnets and therefore has no rare earth elements. Other parts of Tesla’s vehicle, such as the high-end sound system and specialised glass, reportedly do contain rare earth elements.

Electric car batteries are not the only items at risk. Rare earth elements are used in industrial robots, hard disk drives, cordless tools, magnetic hold-downs, jewellery clasps, wind turbines, smart phones and even smart bombs.

The good news is that although China controls 97% of production, two thirds of the world’s estimated reserves lie elsewhere. The US itself is thought to have around 13 million tonnes (the most promising area being the Mojave Desert), while Russia has around 19 million. Other large deposits can be found in Australia, India, Brazil and Malaysia, while Greenland and some parts of Africa also have untapped sources.

Japanese firm Hitachi has responded to the supply challenge by launching a recycling effort to recover rare earths from hard drives and other materials.


In other news this week:

Tech giants hit by CCleaner malware

  • An estimated 2.27 million users of CCleaner, a free software tool for optimising system performance on PCs, have been affected by malware which “piggybacked” on the software.
  • Investigators believe the attack was designed to target PC users working for specific tech firms, including Samsung, HTC, Sony, Singtel, Vodafone, Cisco, Intel, Google and Microsoft.
  • It is unclear whether the malicious code, described as “relatively complex” and “aggressive”, was designed for commercial or state-level espionage.

Read more at Tech Crunch.

Gartner releases European Supply Chain Top 15

Gartner has identified 15 supply chain leaders that have demonstrated strong growth, along with high scores in corporate social responsibility and opinion score performance. Trends across the 15 leaders include digital experimentation, speed to adaptability and a focus on sustainability.

  1. Unilever
  2. Inditex
  3. H&M
  4. Nestlé
  5. Nokia
  6. BASF
  7. Schneider Electric
  8. L’Oréal
  9. BMW
  10. Diageo
  11. Reckitt Benckiser
  12. GlaxoSmithKline
  13. Adidas
  14. Roche
  15. Siemens

Look Who’s Coming To The Big Ideas Summit Chicago…

Whoa! I’ve just heard about the cracking line-up at The Big Ideas Summit Chicago and I want in! 

 

Register now  as a digital delegate for The Big Ideas Summit Chicago!

You won’t believe the stellar line up we’ve got in store for The Big Ideas Summit Chicago! Our speakers include a Blockchain expert, an ex Navy Seal,  ISM’s CEO and a former BBC Broadcaster.

And the best news? This year we’re making it even easier for you to join us from the comfort of your own desk (or sofa!)

Live From…The Big Ideas Summit!

On 28th September, Procurious members can keep up with all of the day’s action as we release live video footage of our speakers and delegates during the event.

Simply register here (it’s free!) as a digital delegate to take part.

Already a Procurious member? Simply join the group here.

We’ll be frequently updating the group throughout the day with the latest videos, interviews blog articles and discussion points.  You won’t want to miss it!

Here’s an introduction to some of our fabulous speakers:

Nik Gowing, BBC Broadcaster & Visiting Professor at King’s College

Are you equipped to deal with ‘unthinkable’ events?  Nik Gowing will challenge delegates to think about how we create leaders who can spots trends and disruptions, and build resilience. Nik will encourage organisations to address “unthinkables” and question how their organisations are preparing for the future.

Justin Crump, Sibylline CEO

Justin Crump, CEO at Sibylline thinks that every procurement leader needs somebody to tell them the world forecast so they can figure out when they’re going to need an umbrella! Given the rate at which technology is evolving and how global events are impacting the world, it is increasingly difficult for companies to keep-up without considering risk in real-time. Intelligence about the world we live in drives business operations and the better informed we are the easier it is to drive progress. Justin will expand on the disruptive forces headed your way in 2018, so you can gain a clear view of the world to measure against.

Tom Derry, ISM CEO

The rapid transformation of procurement and supply management has meant that the role of the CPO itself has had to dramatically evolve in order to keep pace. ISM’s CEO Tom Derry will discuss the five traits required to be a truly modern, digital CPO. Adaptable and hyper-connected, this new breed of leader must be a forward-thinking innovation scout who recognises the power of data and can attract top millennial talent to the profession.

Jack Shaw, American Blockchain Council Executive Director,

Richard Branson has invested millions in it. The Economist magazine says that Blockchain technology is the biggest advance in record keeping since the invention of double-entry bookkeeping over 500 years ago. So, what do these experts know that you don’t?

Blockchain will affect every organisation in every industry in the world – just as the internet has. People, businesses, and other entities – even those that have never before done business or even met – will be able to have completely reliable interactions with one another without requiring trusted third parties. Payments without banks. Sales of cars, or even homes, without governmental agencies. Executive Director of the American Blockchain Council, Jack Shaw, will prepare you for a challenging and exciting future on the new Internet of Trust.

Naseem Malik, MRA Global Sourcing Managing Partner

Chicago local, Naseem Malik, has gone from sourcing goods to sourcing talent. After gaining 15 years’ experience as a procurement practitioner, Naseem turned his full attention to something he enjoys most – leveraging his network, connecting the dots and finding the best talent in the profession.

Nina Vaca, Pinnacle Group Chairman & CEO

The Chairman and CEO of Pinnacle Group has experienced a roller-coaster of ups and downs in her 20-year journey from a niche IT business, that was started on her living room floor, to the workforce solutions powerhouse it is today. Nina will explain wht procurement needs to give entrepreneurs every chance.

Want to hear more from any of our speakers or submit your questions for them? On 28th September, Procurious is bringing The Big Ideas Summit to Chicago.  Register now  (It’s FREE!) as a digital delegate to gain access to all of the day’s action and LIVE video from our speakers and attendees. 

The Digitisation Of Procurement Is The Gift That Keeps On Giving!

Want to enhance the customer experience but struggling to find the time? IBM’s, Lucas Manganaro, explains why the digitisation of procurement is the gift that keeps on giving!

Register now  as a digital delegate for The Big Ideas Summit Chicago!

If the job of a procurement department is to provide a service to the enterprise, then shouldn’t procurement folks be investing the majority of our time focusing on the experience of our business stakeholders and our supplier partners?

I think we should, but all too often what I see is the majority of procurement work hours being dedicated to spreadsheets focused on little more than unit prices, discount levels, rate cards and blocked invoices.

C’mon folks. We can do better than that!

Who has the time to be “customer-focussed”?

I’m not suggesting we ‘go nuts’ and forget about delivering bottom line savings to the corporation. I do, however, think that we will get more frequent opportunities to save, and more partnership on ways to save while driving mutual benefit, if we focus a bit more of our attention on our customers and suppliers and the experience they have when they choose to partner with us.

But who has the time?!

Certainly very few of us find ourselves burdened with surplus free time. We can’t add hours to the day but we can subtract time draining tasks that crowd out the good stuff.

Procurement practitioners require access to vast amounts of information to effectively manage spend. The data is often spread across a myriad disparate sources and often times the process of gathering and reviewing that information leaves little time for focusing on the experience of suppliers and stakeholders.

These include supply contracts, purchase order data, PCard and T&E card spend, invoice data, supplier performance data, supplier financial solvency data, catalogs, supplier mergers / divestitures / bankruptcies / name changes, internal part numbers, supplier part numbers, volume discounts, insurance certificate renewals etc. etc.

If you’re like me, you were probably some combination of bored, frustrated, and defeated by the end of that list and that list could have easily filled the rest of a page.

Why is digitisation so important?

There’s a lot of ‘stuff’ to consider. This is why digitisation is so very important for procurement. Getting the data off paper and into formats where it is visible and reachable is extremely important. This makes it much easier to collect, validate, coordinate, enrich and connect that data so that ‘whole pictures’ of the procurement process can start to come into focus. There is an abundance of amazing tools available to help streamline and automate procurement processes and the capabilities are growing by leaps.

Digitising the data and process is one of the most important keys to unlocking the value that these capabilities will deliver, and procurement organisations that get this foundational element right will have a substantial head start on delivering real value to their organisations.

Ask yourself a few basic questions on supplier information, sourcing process, or supply market dynamics. If you find that the answers to the questions require multiple system searches or spreadsheets it’s probably time to start a conversation about taking your procurement function fully digital. The investments you make in getting this right will pay you back with (among many other things) more time to spend building lasting relationships and great experiences for your stakeholders and suppliers. And those experiences will keep them coming back.

On 28th September, Procurious is bringing The Big Ideas Summit to Chicago.  Register now  (It’s FREE!) as a digital delegate to gain access to all of the day’s action and LIVE video from our speakers and attendees. 

Three Secrets of Procurement Talent Magnets

Why is it that some organisations consistently attract the best and brightest talent in the profession, while others miss out? ISM CEO Tom Derry tells Procurious that it’s not just about salaries…

Tom Derry will present his Big Ideas on the essential attributes required by the Digital CPO at Procurious’ Big Ideas Summit in Chicago. Register now as a digital delegate

In the sports world, there’s a tradition known as coaching trees. This occurs in teams where an inspirational coach is known for developing others who have gone on to be successful coaches in their own right, and in turn pass on the knowledge, skills and philosophy of that lineage.

From his vantage point as CEO of ISM, Tom Derry has seen evidence of coaching trees in the procurement and supply management profession. “Sometimes it’s companies, sometimes it’s individuals”, he says. “Certain CPOs have gained a reputation for coaching and developing people who have subsequently left, and gone on to make their mark.” Their organisations benefit by being seen as an employer of choice for top procurement talent, and the CPOs themselves benefit from the dynamism and vitality of a team made up of the brightest the profession has to offer. Like the legendary NFL coach Vince Lombardi (pictured), CPOs are elevated by the success of the talent they’ve managed to attract.

But where do you start if you want to become a talent magnet in procurement and supply management?

  1. Build a reputation

“It’s important to create a reputation for yourself as an organisation that coaches and develops great talent”, says Derry. “To do this, you need to commit to the development of your team members. The secret to retaining talent isn’t about paying them more, or promoting them before they’re ready – it’s about investing in their skills and providing the opportunity for them to do more and give more.

“Stop worrying about losing people. Focus instead on developing talent, and you’ll build a tremendous reputation”

  1. Shift your style

For some of the old-school CPOs who are accustomed to leading through command and control, it’s time to shift to a more collaborative approach, particularly if you’re interested in attracting millennial and Gen Z talent. “You need to become more comfortable with being vulnerable”, says Derry. “Team members are more aware of where you are and what you’re doing, so be prepared to receive feedback from all directions, in real-time. It’s about being receptive to this feedback, but also being adroit and knowing when to wrap up the conversation and move on.”

  1. Embrace diversity

Derry says that cultural inclusiveness is no longer an idea but an expectation. “Your team needs to be diverse – in fact, you’ll look impoverished if you don’t have that. The benefits include being able to tap into a diversity of experience and opinion to solve challenges. This creates a truly attractive environment for top talent.”

Live From The Big Ideas Summit

On 28th September, Procurious is bringing The Big Ideas Summit to Chicago. Register now (it’s free!) as a digital delegate to gain access to all of the day’s action.