From Mountains to Medals – Find Your Inner Gold

How can you accelerate your supply chain career? By finding your inner gold, of course, on Day 5 of Career Boot Camp 2019.

CBC 2019 - Day 5 - Gold

Dr Karen Darke MBE is our coach on Day Five of Career Boot Camp 2019Sign up here to listen to her podcast now.

Ability is a state of mind, not a state of body. 

We all have incredible power within us to change our thoughts, our emotions, and our energy field. We can all learn to be our own alchemist, to transform unwanted emotions or experiences into gold, be creators of our reality, change our performance, our wellbeing, our world.

That’s the powerful message you will hear from today’s podcast guest Dr. Karen Darke MBE. Karen could be described as a modern-day alchemist: an adventurer, athlete, speaker and author all rolled into one. Karen’s purpose is all about inspiring and impacting, about turning challenge into opportunity – finding your ‘inner gold’.

Karen started out as a geologist in the Bolivian Andes researching and searching for gold. But a life-changing accident that left her paralysed led her away from being a ‘rock-doctor’ to a quest to achieve Paralympic gold.

Finding Your Prime in 79

Karen is fascinated by the importance gold has had on her life.  Her gold medal in the sport of hand-cycling in Rio 2016 was the 79th medal for Britain, and 79 being the elemental number for Gold led to Karen creating ‘Quest 79: Find Your Inner Gold’.  

The project has seen Karen cycle 7 continents and 9 rides, raising £79K for Spinal Injuries and encouraging people to step out of their comfort zones and discover their passion, purpose or ability: their ‘inner gold’.

Karen views life as an adventure, and embraces all its experiences as opportunities to learn and grow. She has faced some extreme lows on her own roller coaster, and knows how trauma and life events can lead to fear and pain.  

As a part of her journey, Karen has generated some highs on her roller coaster, exploring and extending the limits of possibility physically, mentally, and emotionally. She has skied across icecaps, kayaked at extreme latitudes of the planet, and hand-cycled the world’s biggest mountain ranges and longest rivers.

She has also extensively explored and studied what goes on inside, from the power of the mind and thoughts to enable performance, to the impact of high frequency emotions to transform and heal. Her career as an athlete and adventurer, combined with her unique studies of mind, wellbeing, and healing make Karen a specialist in transformation.

Finding Your Own Gold

Karen recommends starting with a few simple steps.

  • When difficult or unwanted things happen, hold back from reacting and instead ask “What can I learn from this? How can this make me stronger? How can I use this experience to help myself or others?” Know you are going to learn something useful.
  • Be the observer of your own thoughts, and practice stopping or changing the unhelpful ones. Transform limiting thoughts into curious, expansive thoughts: for example, change “I’ll never manage this” into “This is interesting as I’ve never done anything like this before…I wonder what will happen next.”
  • Develop your self-awareness and take a gardening approach, digging out the unhelpful weeds! (Your mind is the garden, your thoughts are the seeds, you can plant flowers, or you can grow weeds).  This way helps you to stop getting caught up in ‘stories’ and being a victim of circumstances, to become the creator of your reality.

Karen has distilled valuable learning and lessons through her years of experience and study so that she can share them with others. Subscribe or contact Karen at www.karendarke.com/contact to receive information about forthcoming webinars, courses and learning experiences.

Exploring New Places in Your Supply Chain Career

If you thought a career in supply chain meant you’d be working in the same place with the same people for many years to come, think again!

supply chain career

Ron Castro, Vice President IBM Supply Chain is our coach on Day Four of Career Boot Camp 2019Sign up here to his podcast now.

If you thought a career in supply chain meant you’d be working in the same place with the same people for many years to come, think again! 

Ron Castro, Vice President, IBM Supply Chain’s CV sounds more like a global expedition of discovery than a traditional professional career.  Australia, China, Brazil and the US – Ron’s career has taken him to roles in all four corners of the globe.  He even managed to fit in a stint in France along the way.

Work Across the Business

So how did Ron achieve his impressive globe-trotting career?  He attributes his success to an unquenchable thirst to explore and work in every aspect of the business.  “Rotating across the supply chain and your organisation can help to connect the dots,” advises Ron.  Becoming a subject matter expert in all aspects of the work, he believes,  makes it easier to develop a holistic approach.

Ron hasn’t limited his experience to just the world of work.  His involvement in learning and development to support supply chain professionals across the industry, plus a board position on a non-profit organisation, show his thirst for new ideas and different perspectives extends outside working hours.

Ron recommends that supply chain professionals “be involved across initiatives”.  He’s found that this approach helped him to see things from a different perspective – one of the skills that is essential at a time when the world is constantly changing and moving forward.

Don’t be Afraid to Fail

Ron is concerned that “people play it safe and have a fear of failure.”  His career success had been built on taking risks and using trusted early warning systems to course correct if his ideas start moving off track. 

In Ron’s view, far too many supply chain professionals aim to low and achieve unambitious targets.  “Better to shoot for the stars and hit the moon,” Ron stresses.

Your Exploration Road Map

So how can you chart your expedition to supply chain career success?  Ron has seven tips that you can try:

  1. Be bold – set yourself an ambitious target today
  2. Make time for the important things rather than letting urgent things dominate your day – being able to achieve important things will define your career
  3. Take care of your mind and your body – perhaps take up mountain biking like Ron
  4. Be balanced and be a holistic thinker – seek out opportunities to gain insight that can help you join the dots
  5. Build a strong network – connect with as many people as you can inside and outside your work
  6. Skills become obsolete – learning is lifelong not just for when you are at school
  7. Have passion and love what you do – if not find yourself something another role.

Why not start your expedition today by setting yourself an ambitious career goal?  Follow Ron’s chart for success to see where next for your supply chain career journey.

Step Out of Your Silo to Propel Your Supply Chain Career

Are you ready to step out of your silo to share skills and expertise freely with other areas? 

CBC Day 3 escape your silo

Dr. Alexis Bateman, Director MIT Sustainable Supply Chain is our coach on Day Three of Career Boot Camp 2019Sign up here to here her podcast now.

Dr. Alexis Bateman, Director of Sustainable Supply Chain at MIT, believes that a career in supply chain has the potential to be varied and exciting.  “I’ve been able to bring new insights and fresh thinking [to my role] and in some ways I wish I’d found supply chain earlier in my career,” she says. And she is clear that an open approach to ideas and people could be the key to an upward career trajectory.

Many people and Many Views

The variety that’s embedded in a career in supply chain comes, in part, from the departments of the organisation with which the function needs to interact. Alexis loves the way that this collaboration exposes her to many different points of view. “I’ve been fortunate to be able to interact with so many people,” she says. “Almost everyone has something to teach me.”

Alexis describes her sustainability and supply chain role at MIT as one of working with people from different disciplines who have a variety of conceptual experiences. She believes that working across organisations can really help us to think more broadly about issues and projects.

The opportunity to work in a team with many perspectives is something that Alexis sees as being a key part of a supply chain professional’s role. From engineers, technicians, analysts, and strategists, every discipline and perspective can be part of a supply chain team. Close collaboration and problem solving, she says, is just what’s required when you’re working to improve sustainability.

When she’s leading teams at MIT, Alexis’ role is to make sure these roles are aligned, and voices are heard equally. In her experience, “all voices are there for a reason and unique perspectives can push a project forward or enable the team to think of something really innovative.”

Get Out of Your Silo

“A silo view of the organisation and consequently the topics covered in learning and development is the wrong way to progress a supply chain career,” warns Alexis. She advocates against a heads-down, staying in your comfort zone approach. In her experience, where someone broadens out their perspective to think about how they can apply their expertise and knowledge, a range of opportunities to progress will appear.

Alexis urges people to think more broadly about what they do next. “In supply chain, expertise can really be moulded to different positions,” she reports. And the good news is that, in her experience, having an open mind can be a chance to advance your career.

Thinking about your supply chain career trajectory is something that Alexis would encourage all supply chain professionals to do. Supply chain looks at the organisation from many different perspectives: sustainability, logistics, procurement, last mile, and this means that are many roles where different expertise is required.

“There’s so much upward mobility in supply chain,” she says, “from Chief Supply Chain Officer all the way to the CEO.” Alexis is optimistic about the opportunities that are out there for supply chain professionals who love variety and are prepared to broaden their experience and their skills.

Making Variety Part of What you Do

So how can you seek escape the silo and understand the world and the variety of opportunities out there? Alexis has these tips that you can use to embed the search for different into your routine:

  1. Read a lot – try to fit lots of reading into your life;
  2. Read daily – set a slot aside each day when you make time to read;
  3. Read about different subjects – it doesn’t always have to be about supply chain;
  4. Listen to podcasts – they’re a great way to absorb new information particularly when you’re on the move.

Why not embrace variety into your life by becoming a reader and podcast listener? Follow Alexis’ tips to unlock the potential for success in your supply chain career that could take you right to the top.

Supply Chain Hack – Get to Know Your Brain

Could the human brain be augmented in the future to the benefit of supply chain? Find out on Day 2 of Career Boot Camp 2019!

Career Boot Camp 2019 - Day 2 Brain

Professor Moran Cerf is our guest on Day Two of Career Boot Camp 2019Sign up here to listen to his podcast now.

Do you sometimes wish you could upgrade your professional performance to the next level by simply inserting a micro-chip into your brain with the supply chain skills you need?

Professor Cerf started out in the depths of the cyber world as a hacker, spending 15 years cracking the secrets of computing’s black box.  His career took a different course when Francis Crick, of DNA discovery fame, gave him some career advice.  Moran recalls that his mentor encouraged him to move away from focussing on computers and  “apply his expertise to the most complex black box in the world,” the human brain.

We’ve all heard of the concept of ‘biohacking’, where people make small, incremental changes to their diets and/or lifestyles, resulting in changes to health and wellbeing.  At one end, this can be as simple as reducing your sugar or caffeine consumption.  At the other, perhaps more extreme, end it can involve the use of technology, gadgets or implants designed to ‘hack’ your biology to improve yourself.

Moran is fascinated about the way the brain solves problems, imagines the future and even composes music.  He thinks we may never fully understand the processes inside our heads but he’s excited about the ways that machine learning can mimic the brain and potentially augment it.   

Consider how this could be used to improve the day-to-day lives of billions of people. Could the future hold a time when we have a microchip inserted to augment our brain to become a Human 2.0?  Could this be applied to help our brains do the analytical things we need to do in supply chain?

Playing to your Cerebral Strengths

One piece of Moran’s research, in partnership with Red Bull, sought to identify why some people perform better than others.  How do some people manage to carry on while others give up?  The research team “wanted to see whether we could tap into the part of the brain that regulates performance.”

And it turned out that it was possible to identify the conditions when performance started to dip.  By monitoring the reaction in the brain in the seconds before a person gave up, the research team could send trigger to give a performance boost.  The brain would then react to increase performance and improve motivation to carry on with a task.  Moran’s team’s findings were clear – “There is always the potential to do more and do it better.”

Moran advises Boot Camp participants to think of  the brain as a muscle whose performance you can improve. “The key,” he tells us, “is to play to your brain’s strengths and carry out tasks at times and condition.” 

Five Steps to Improve Your Self-Control Muscle

How can we get into the neuro-science gym and practice the professor’s spin class for our brain? He has five steps we can take to improve our brain performance:

  1. Identify the key activities you do in your role and keep a diary to capture data about the times of the day when you carry out these activities
  2. Review your performance each day – did you do these activities well, were there any factors that influenced your performance?
  3. Identify the times of the day and conditions when your performance in each activity has been the best.
  4. Align your schedule so that you do these activities at the time of day that works best for your brain

Why not kick-start your training today by running through these steps, starting your very own diary and seeing if you get even more than you thought possible from your brain?

And what better way to start than by listening to the Professor himself on our Career Boot Camp 2019 podcast series!

Your Supply Chain Career: A Path to Adventure

If it’s adventure you’re looking for, look no further than supply chain for your career choices. Find out why on Day 1 of Career Boot Camp.

Career Boot Camp 2019 - Day 1

Stephen Day is our coach on Day One of Career Boot Camp 2019. Sign up here to listen to his podcast now. 

Are you sitting at your desk dreaming of a supply chain role that can take you far-away places and foreign lands? Do you wish that your job included the opportunity to try new things and work in different roles?

Stephen Day’s career journey certainly hasn’t seen him stuck in a rut with his wheels spinning. He’s worked in a range of industries and a variety of roles across the globe and attributes his career success to thirst for knowledge and the absence of a fear for the unknown.

Stephen has made many changes in his career. After starting in engineering, Stephen pivoted to telecoms and, after a decade, made another switch to educational publishing. He found the skills and knowledge he’d gained in each industry could be easily transferred to new sectors and new roles.

Break the Habit of Fear

“People can get into bad habits that are not helpful,” Stephen advises. “They can get so wedded to the salary that they end up really miserable – our careers are relatively short – we need to do the work where we feel energised and can make a difference.” 

Fear, Stephen warns, can keep people stuck in the wrong roles.

But the good news is that a career in supply chain has never looked better. There are plenty of great supply chain roles for professionals that want to make the change and who have the skills and capabilities to take on a new role.

The opportunity to work with a variety of new leaders will provide chances to learn and grow. Stephen is grateful that that he’s been able to work with great leaders and thinks that this is an important part of any supply chain professional’s career journey. “Are the people you are working with inspiring you?” he asks.  If not, perhaps it’s time to make a change.

Luck is Not a Random Event

Stephen favorite piece of advice comes from the Greek philosopher Seneca: “Luck is what happens where preparation meets opportunity.”

He’s always seeking out new ways to be prepared. Over the years, Stephen’s efforts to keep current and up to date have enabled him to have broader conversations at all levels of the organisations in which he has worked. Building his credibility meant that when he sought to implement transformation and change, senior leadership were ready to listen to his ideas.

Three Steps to Build Bravery for your Career Adventure

To make sure that your acts of career bravery and an appetite for adventure aren’t foolhardy, Stephen has these three tips for you to try:

  1. Find ways that you can keep up to date with issues in your industry;
  2. Volunteer for difficult projects when they arise – organisations like people who are prepared to do the hard stuff;
  3. Develop your network so that people think of you when opportunities arise.

Why not take the first step to build your network on Procurious by reaching out to other supply chain professionals today? You can start with Stephen Day as your first step to grow the connections in your supply chain network!

To Recruit or not to Recruit? Lessons for Success

Are you always successful when you recruit new staff? How lessons learned the hard way can help us all succeed in the future.

Photo by Tim Gouw from Pexels

Search google for the best way to recruit and you will find over 200 million results. It seems everyone is an expert and knows better than you. Well sorry, that’s just not the case. Nobody knows your business better than you, but they may just have learnt some hard recruitment lessons that they are willing to help you avoid.

With 30 years managing, commissioning, owning and regulating care services across the UK, I have recruited 1000’s of staff. Along the way I have made mistakes in the rush to fill that vacancy. I hope these life lessons help you avoid the same.

Why am I recruiting?

There has never been a more difficult time to recruit quality staff.  Companies are faced with legal obligations, regulatory requirements, best practice, Brexit, competition, financial restraints and much more.

However, it is also an ideal time to look at the efficiency and quality of your company.  With care at home companies running at between 3-5 per cent profit margins, every penny counts. So, before you post your next job advert ask yourself:

1.    Why are we doing things this way, are they needed at all? (Ritual)

2.    If needed can tasks be automated, or processes improved? (Research)

3.    Do I really need to replace the role or employ additional staff? (Rationale)    

If at the end of this you still need to recruit staff, you should know in detail the skills, knowledge and experience required to fill the role.  This will shape an honest advert and job description.

How can I be more efficient?

If you don’t have one already get an applicant tracking system.  Whether you employ 1 person or a 1000, a good ATS will ensure you don’t miss the perfect applicant and help you comply with your legal responsibilities.

Good recruitment systems can revolutionise your company and this is the main reason we created novacare. Going digital allows automation, opening your office 24/7 to interested candidates, it helps recruit them faster, keeps in constant communication with them and can reduce your costs by up to 90 per cent.

Choose wisely

Don’t be tempted to advertise across 100’s of job boards there are only a few that produce consistent results:

  • Adzuna – Replaced “Find a Job”
  • Google Jobs – Great for search engine returns
  • Gumtree – Links with Google Jobs
  • Indeed – This aggregates jobs from other job boards
  • Total Jobs & Jobsite – 20 million visits a month

Quality not Quantity

If you want to find quality candidates who are genuinely interested in your company, then avoid CVs. Our system shows avoiding CVs reduces unwanted applications by 90 per cent. It allows you to compare applicants equitably, process them more quickly and stand a 10-fold better chance of them completing the recruitment process.

Never shortlist by phone. There is no substitute for non-verbal communication when interpreting applicants’ responses. Today nearly everyone has access to Skype, Face Time or WhatsApp.

When you are ready to interview in person, then having a second person present allows you to balance opinions of candidates. This also safeguards continuity if one interviewer is unable to complete all interviews, and brings greater observational skills as they do not have to ask questions.

Good Management Information

At any point in a recruitment process you should be able run a live report which includes:

  • The number interested in the vacancy
  • The number of people who applied
  • Time taken in each recruitment stage
  • The number rejected
  • The number offered
  • The number recruited
  • The reason for rejection
  • The source of successful candidates e.g. Indeed
  • Detailed demographics of candidates

Live data allows you to quickly alter adverts, understand why job offers are rejected, ensure budgets are spent wisely and that successful candidates match the original skills, knowledge and experience required for the role.

Ultimately, there is no one size fits all when it comes to recruitment. However some key factors are universal and should be implemented or avoided to give the best chance of success. Take the time to learn from other people and you might just uncover the top talent you are looking for.

Pedal Hard, Reach the Top – Career Boot Camp 2019

Does your career need a boost to reach the top? Jump back in the saddle because we’ve got the solution for you – Career Boot Camp is back for 2019!

Imagine it is 2030. You are the Chief Supply Chain Officer of a $30 billion sustainable supply chain, and through using technology, gadgets and even implants, you structure your work day and round your peak performance levels. Is it a dream? Maybe. But you can start building this future reality next week with Procurious’ Career Boot Camp 2019.

We have curated some of the greatest global minds in supply chain, artificial intelligence, motivation and sustainability to give you a powerful push start towards the highest peaks of the supply chain profession.

Over 5 days next week, we’ll be sharing insights and learning from some of the freshest thinkers around in our no charge podcast series!

Introducing our Trainers

We have an incredible line-up of trainers for Career Boot Camp 2019. Just in case you haven’t had a chance to look yet, here’s a quick introduction:

Day 1 – Steve Day, Supply Chain Executive

The beauty of a career in supply chain is that you get to visit all sorts of exciting places and gain a wide range of experience from across the globe! And that’s exactly what our first Career Boot Camp 2019 trainer has done.

Steve Day is a Supply Chain Executive with expertise in Operations Management Supply Chain, Purchasing, Multi-Country Transformation and Change . Steve has led a number of operational transformations and developed new business models to support enterprise wide evolution from product to services and software revenue models.

His experience in the implementation of innovative approaches to existing business models, harnessing the power of the supply chain, has led him to senior positions helping a number of major organisations spearhead their digital transformations. We’re excited for him to share some of his career lessons with us!

Day 2 – Professor Moran Cerf, Neuroscientist, and Business Professor at the Kellogg School of Management

On Day 2 we will hear from Professor Moran Cerf, who will help learn how to get the peak performance from our brain. His research helps individuals and businesses harness the current knowledge of the brain to improve thinking and understanding of customers and business decisions.

Dr. Cerf’s academic studies apply methods from neuroscience to further understand the underlying mechanisms of our psychology, behavior changes, emotion, decision-making and dreams. In his acclaimed work, he studies patients undergoing brain-surgery by recording the activity of individual nerve cells using electrodes implanted in the patient’s brain. His work offers us a novel way to understand our psyche by observing the brain directly from within.

Day 3 – Alexis Bateman, Director, MIT Sustainable Supply Chains

Dr. Alexis Bateman’s work at MIT focuses on one of the exciting areas of supply chain impact – sustainability. In her work, Dr. Bateman studies supply chain sustainability through research, education, and outreach. She has engaged closely with industrial partners, public agencies, global governance organisations and non-governmental organisations.

Through MIT Sustainable Supply Chains, Dr. Bateman helps to bring together researchers from across MIT to examine the issue of supply chain sustainability, engaging on educational initiatives, research with industrial partners, and outreach to advance the knowledge around supply chain sustainability.

Day 4 – Ron Castro, Vice President, IBM Supply Chain

Do you dream of one day running one of the world’s leading supply chains?  Do you want to know what it takes to get to the top? On Day 4 you can listen and learn from an amazing global supply chain leader.

Ron Castro is responsible for all strategy, execution and transformation of IBM’s global end-to-end supply chain, delivering to clients across more than 170 countries. This transformation is inclusive of thought leadership, global talent development and is supported by a culture of engagement, agility and innovation.

Castro is leading the digital and cognitive transformation for supply chain leveraging emerging technologies to build transparent, intelligent and predictive supply chains at scale.

Day 5 – Dr. Karen Darke MBE, British Paralympic Gold Medal Winning and World Champion Hand-Cyclist, Para-triathlete, Adventurer and Author

We will finish the week on a real high, learning from an Olympic gold medalist how we all have incredible power within us to change our thoughts, our emotions, and our energy field.

After becoming World Para-triathlon Champion in 2012 and winning Paralympic Gold in hand-cycling at Rio 2016, Karen has hand-cycled to all four corners of the world, including Central Asia and the Himalayas, the Karakoram and the length of the Japanese archipelago.

As a coach and facilitator, author, speaker, and broadcaster, Karen works regularly with young people, schools, businesses and other organisations particularly on the subjects of challenge, change, resilience, sustainable wellbeing and maintaining a positive mental state. Her latest book, “Quest 79: Find Your Inner Gold”, is a collection of short stories and positive psychology tips, all based around her own experiences and life.  Karen aims to help Bootcamp participants find their inner gold.

Career Boot Camp FAQs

How could you not to be inspired by that group? If that’s got you motivated already, then make sure you sign up right now to access the podcasts as they go live. Here are the key things you need to know about how the Career Boot Camp 2019 podcast series works.

  • When does Career Boot Camp take place?

Starting on the 11th November, Career Boot Camp will run for five days. The podcasts will be accompanied by daily blogs from our Supply Chain Career Coaches plus group discussions and articles on Procurious.

When the series is complete, all five podcasts will be available for registrants via the Procurious eLearning hub, FREE of charge.

  • How do I listen to the Career Boot Camp podcasts?

Simply sign up or log in and you’ll be re-directed to the Supply Chain Pros group where you can access all five podcasts. You will also join a mailing list, which will alert you each time a new podcast is released.

  • How will I know when each podcast is published?

The series will run for one week, starting on November 11th, with a podcast released on Procurious each day. We’ll drop you an email to let you know as each podcast becomes available.

  • Why should I take part in Career Boot Camp every day?

Dedicating 15 minutes a day to developing and progressing your supply chain career can make the difference between standing still, or sprinting into more impactful roles. At Procurious, we firmly believe that daily learning is essential for career advancement. And Career Boot Camp will help you get into the habit!

Don’t delay, sign up now and unleash your inner Olympian or Grand Tour winner! Before you know it, you’ll be out of the career valleys and heading for the very highest peaks of the supply chain profession.

Don’t Be a Good Place to Work – Aim for Great

Is your organisation a great place to work? Going from good to great could unlock huge benefits and it’s not as hard as you think.

great place to work
Photo by Helena Lopes from Pexels

This article was written by Jim Beretta. This article was  originally published on Customer Attraction and LinkedIn.  

What is one of the best ways to grow a successful business? That is a constant dilemma for CEOs. Of course you have to have a great product or service. Your pricing has to make sense. You must be timely when attempting to solve your customer’s pain. You must build a memorable brand and communicate your brand story.

There are lots of elements in the secret sauce of creating a successful company. A company that people want to work with and to work for. And what is the purpose of starting a company or growing a company? Who are you serving: customer, stakeholders, employees? It is a bit of a chicken and egg question.

But there is a big difference between being an okay company, a good company and a great company. And becoming a great company to work for should be one of the CEO’s top priorities. You want your employees out there saying: “This is a great place to work!”.

When you are a great place to work, the effort and cost of hiring comes way down. You are able to attract top talent and retain them, and that is half the battle.

Start with Management

Your managers are the one of the keys to making your company a place where your employees are happy to come to work everyday. Give them responsibilities, accountabilities, manage to their objectives and cut them loose. Don’t micro-manage them. Set the expectation that they will in turn, do the same for their own staff. No one wants to be micro-managed and successful managers don’t have the time.

Get Picky: Put Recruitment Effort into Hiring the Right Employees

Look for people with passion. Passion for anything! Trained and supported, people with fire in their belly will transfer that go-getter attitude to your workplace. Look for patterns of initiative in past roles, school or community work. Skills can be taught. Experience can be acquired. Invest in your staff for the long term. They will return that investment many fold.

Get Comfortable Hiring Millennials

No matter what you read or hear, Millennials are not really that different from any other demographic group. They have their challenges, but in my experience, those are far outweighed by what they have to offer. Embrace their characteristics and turn them into assets.

Figure out where a Millennial might shine in your organization, give them challenges, stretch their goals and watch them lead. By 2020 this population will make up 50 per cent of the workforce. Put effort into hiring, training and retaining this cohort and this is your competitive advantage.

Treat Your Employees Well

One of our local large employers has a “First Day” policy. Your first day on the job at this company was a celebration. They made it an experience. It was part of the corporate culture of being employee-focused. Did it help them attract employees? Absolutely it did; who would not want to work with a company that celebrated their employees?

Another company in our region allows you to bring your pet to work. Is this problem free? Doubtfully, but for them, the benefits must outweigh the costs, I think, as I share the elevator with a poodle.

Company Culture

There’s something important we’ve forgotten about work: how to have fun. Your employees need a place of trust, of balance, with a sense of humor. We’ve forgotten that work is, or could be, or rather, should be, a community. Employees spend at least one-third of their lives at work.

Workplaces need to remember that their employees have lives outside of work and not grudgingly acknowledge it, but celebrate it. Their families, their partners, their hobbies and pastimes and their volunteer communities. They are proud of these and you should be too.

Brand

We are more brand-aware today than ever before. We all have brand affinities, we wear icons on our clothing, we talk about brand preferences and are acutely aware of brands when we shop or when we choose not support certain brands. CEOs need to think about their corporate brand and brand citizenry.

When employees can be invested, excited, and proud to tell people where they work, they’ll be more inclined to stick around for the ride and tell everyone they know about it.

Connection

Our employees need a connection to the big picture. They need to understand the mission and the vision for the company and how that translates into the goals, and to answer the question “Why are we doing this”? They need to know where their own work fits into realising the company goals and how what they do everyday supports their managers and the CEO.

On the question of who you are serving when you start or grow a company, I am going to go with employees. Without great staff, without motivated employees, there is no innovation, invention and loyalty. Your customers and stakeholders know this and if they don’t, they will. And isn’t that the reputation you want.

Jim Beretta is a strategic marketer and President and CEO of Customer Attraction. He consults companies, manufacturers, associations, technology start-ups and governments across North America and Europe.

The 11 Reasons Your Career Might Fail

Are you going to succeed or fail? It’s not about how good you are at the job – it’s all down to personality.

personality
Photo by bruce mars from Pexels

You probably think that you know yourself quite well. Perhaps you consider yourself to be intelligent, hard-working and, more importantly, ambitious. That means you are destined for the top, right?

Not necessarily. We all have three aspects to our character that are important in terms of career success:

  1. The bright side (the part of us that we show in interviews, for example)
  2. A dark side (which often comes out under pressure)
  3. Our inside (our core values).

While the first one might help us get a job, the last two can derail us. So how do you get a better understanding of 2 and 3?

Knowing Yourself is Key

“What is important is your reputation – how others see you and what you are known as – not who you think you are,” says Dr Robert Hogan of Hogan Assessments, which has conducted almost nine million personality profile assessments globally.

“However, the worst possible way to understand yourself is through introspection, because people lie to themselves.

“We know from our tests that there is not a high correlation between what people think of themselves and their reputations. That is why it is not uncommon for people to say ‘That is not how I see myself’ after undertaking a personality test.”

So, you need to ask other people how they see you. If you are not fortunate enough to have been personality tested by your employer as part of a recruitment process, try a 360 with colleagues and friends. Be prepared for some home truths and to really listen to this feedback.

Are you the Right Fit?

In addition to having the right personality for the job, you need to fit the organisation. In simple terms, if you want to make a difference, but your employer just wants to make profits – you will fail.

 “It does not matter how talented you are, if your values don’t match the culture of the organisation you will not be happy,” continues Dr Hogan. “It is not about being right or wrong, just a wrong fit.”

So before looking for a new job, thoroughly research the organisation – not what they say are their values, but how they live them. 

Know Your Derailers

The things that makes us good at our jobs, can also work against us, so it is also important to be aware of what personality traits could derail your career.

“Someone with high scores for paranoia, for example, will be really good at organisational politics,” continues Dr Hogan. “They are astute and will know who is out to get them. This can be a strength in certain circumstances but can become a problem if taken to the extreme”.

Most of us will exhibit a number of the 11 dark side personality traits identified by Hogan Assessments.  So do you recognise yourself in any of these?

Excitable

You have lots of energy and enthusiasm for new projects.

Derailers: You can become quickly disinterested when things don’t go according to plan and are in danger of expressing your frustrations with people and projects (often publicly).

Skeptical

You tend to be distrustful of others, believing they will stab you in the back if you let your guard down. This makes you attuned to the sometimes-ugly underbelly of organisational politics.

Derailers: Being trustful works both ways – you might not be able to gain anyone’s trust. You may also be too secretive.

Cautious

You live in constant fear of making a mistake. Always operating with the worst-case-scenario in mind will ensure you think everything through carefully, which can be an asset.

Derailers: You may be reluctant to try new approaches or to make-decisions. As a result, people might work around you so you could be side-lined.

Reserved

You believe that work is done best when people can focus in complete solitude. Which might be a great character trait if you need to focus or work on complex tasks such as computer programming.

Derailers: Locking yourself away (particularly when things get stressful) can leave you out of the loop. You may also be seen as unsympathetic or unhelpful.

Leisurely

You are probably liked and respective as you are polite and socially skilled.

Derailers: You might not be very productive – particularly when faced with challenges. As such you may tend to find ways to avoid and deflect responsibility.

Bold

You are inspiring, courageous and confident – great character traits for those who like to get things done.

Derailers: You might not be a good team player as bold people tend to take the credit for wins, but blame everyone else for failures and they don’t always recognise the hard work of others.

Mischievous

You love thrill and excitement, thrive in high-octane situations, are willing to take risks and spring into action taking on large, ambitious projects.

Derailers: Not putting in the groundwork and not considering the hard work of others who help make things happen.

Colourful

You like being the centre of attention and enjoy the fame and attention of running big projects.

Derailers: Watch out for being poor at organisation, indecisive and erratic and chaotic. 

Imaginative

Highly creative, you love to engage in brainstorming sessions coming up with solutions – often ones that are highly innovative.

Derailers: Making simple problems immensely complex, becoming easy bored by daily tasks and easily distracted. You can be seen as unfocused and impractical.

Diligent

You are a perfectionist and the go-to person to get things done.

Derailers: Taking on more than you can manage which can slow down productivity. A tendency to micro-manage and you have a hard time delegating.

Dutiful

You rely heavily (too heavily) on other team-members hoping they will carry the project through.

Derailers: You lack initiative and resourcefulness and pass the buck – quite happy to not take any real responsibility or make any risky decisions.

The Good News is You Can Get Better

If you recognise yourself in any of these dark-side traits (perhaps you are excitable and easily bored), you now know what could derail your career.

The next step is to get professional coaching. “Just as professional tennis players get a pro to help improve their game, you can do the same,” says Dr Hogan.

Could Group Purchasing Organisations be Procurement’s Endgame?

Procurement’s fight for strategic recognition could be seen as a fight for its very survival. Could it be time to assemble around a collective idea before the endgame starts?

Photo by JESHOOTS.com from Pexels

Have you heard the one about procurement being outsourced as a function? Where organisations finally tired of not getting the value they need and hand over the reins to an external third-party to run the show? If that sounded like the lead in to a joke, it wasn’t intended as one.

Procurement needs to face up to the reality that if it can’t add value as it promises, then organisations may choose another route for the function. But where there is adversity, there are heroes to stand up. And with Group Purchasing Organisations (GPOs), these heroes are closer than you think!

Outsourcing Procurement

At the turn of the decade there was an increasing number of organisations picking this as their procurement strategy. More recently, and famously, in 2015, PepsiCo took the decision to outsource its marketing procurement function to much fanfare and no small amount of worry for the global profession.

It’s hard to argue against the benefits of this approach too, with cost reduction, increased leverage for discounts and economies of scale just 3 from a wide list. But don’t polish your CVs to find new career just yet. What if there was a way to get the benefits above, but retain control on your procurement and even free up time to allow for more strategic input.

The Avengers and Procurement?

Let’s look at this through a lens the majority of people will be familiar with. The meteoric success of the Marvel Cinematic Universe is based around the ability to tell a variety of different, diverse stories, but then tie up all of these strands into one, larger story.

The collective vision is why the first film in the series, Iron Man (2008) took $585 million at the box office, while the latest, Avengers: Endgame (2019) has taken in $2.796 billion. And counting.

From a procurement point of view, this collective vision comes in the form of Group Purchasing Organisations (GPO). There are numerous similarities between the Avengers and GPOs (bear with me!), but here are the top 3:

1. Leadership

The Avengers is a collection of larger-than-life superheroes, all with their own agendas, quirks and egos. What allows them to be an effective force in the fight against evil is that they have great leadership. Step forward Steve Rogers, a.k.a. Captain America.

What makes “Cap” a born leader is that he sets aside his own feelings and agenda for the greater good. He makes sure that every member of the team has a voice, even down to the smallest or newest ones.

And that is one of the key aspects of a GPO. It enables every procurement organisation to have access to the network, facilitating benefits that wouldn’t have been possible on their own.  These benefits, such as cost optimisation and savings via economies of scale go on to a different sort of leadership – cost leadership.

2. The Power of the Collective

Individually the Avengers were all quite stellar.  As Tony Stark himself puts it in The Avengers (2012), “a demi-god; a super-soldier, a living legend who actually lives up to the legend, a man with breathtaking anger-management issues, a couple of master assassins”, not forgetting Iron Man himself.

Individually, they were heroes, but none of them strong enough to defeat a larger enemy. Only by working together, and in Endgame having a second shot at it, did they possess sufficient power to be victorious.

A GPO ties together the varied procurement strategies of its member organisations, increasing the buying power of the collective.  The centralised procurement would provide great benefits without giving up any of the control.

3. Data & Analysis

Where would the Avengers be without the technology of Stark Industries, the nation of Wakanda or the power of Hulk? Just as important is the data provided by SHIELD and analysis that they rely on for running missions, frequently broken down for them by Vision.

A GPO has access to all the data that a procurement organisation would require for strategic buying, in the form of procurement solutions. Analytics organisations, like Sourcing Insights, provide all the back up required for successful sourcing, while ensuring that everything is managed against real-time, accurate data.

Procurement – Assemble!

It might not be the most obvious of matches, but there’s no doubt that for many organisations this could be a huge win. Far from ceding control of their procurement, they can pass over the transactional and highly resource-intensive aspects to someone else, meaning their procurement team can be strategic, like SHIELD.

So maybe it’s time for us all to embrace our inner superhero and take a step towards a collective vision of the future. Who knows, we might all together be able to save our great profession before the Endgame arrives!

If you would like to learn more about the super benefits of Group Purchasing Organisations and how they could assist with your savings agenda, please visit UNA.com today!