All posts by Procurious HQ

2016 Rewind – Should We Stop Using the Term ‘Strategic’ in Procurement?

Our first rewind article comes courtesy of a great panel discussion at ISM2016. The debate is likely to rage on all next year too – should procurement stop referring to itself as strategic?

No other profession puts the word ‘strategic’ on their business cards. Why do we do so in procurement?

 

A high-powered panel at ISM2016 drove a spirited debate about the use of the term ‘strategic’ in the profession. Chaired by Joe Sandor (Professor of Purchasing and Supply Management, Michigan State University), the panel included:

  • Hans Melotte (ISM Board Chairman, Senior Vice-President and CPO, Johnson & Johnson);
  • R. David Nelson (procurement veteran and Chairman, Dave Nelson Group);
  • Jeff Smith (Global Sourcing Director – Indirect at DuPont); and
  • Beverly Gaskin (Executive Director Global Purchasing, General Motors).

Actions Not Words

Actions speak louder than words. That’s the message from Hans Melotte, who argued that it’s unhelpful for the profession to continually emphasise how ‘strategic’ we want to be.

Overuse of the term dilutes the concept, especially when having a conversation with sceptical stakeholders. “Procurement needs to be strategic”, says Melotte, “rather than just talk strategic.”

Being strategic comes down to having the right people in procurement, who can talk the language of the business, define their value contributions in a way that resonates with stakeholders, are forward thinking, proactive, and focused on the future.

Historical Overuse

When did procurement start to use (and overuse) this term?

R. David Nelson, who started out in an enormously different procurement landscape in 1957, has watched the profession grow from a back-office function to a highly-influential business partner.

As any modern professional knows, there are plenty of stakeholders who still remain unconvinced. It’s very possible that our constant repetition of the term was a somewhat ham-fisted attempt to convince these sceptics that we do indeed deserve a seat at the table.

Interestingly, none of the major organisations represented on the panel use the term any more. Hans Melotte explains: “At Johnson and Johnson we abandoned the use of this word, because you shouldn’t label yourself who you want to be – you should be who you are. The whole notion has passed its expiry date”.

Strategic is “Divisive Term”

The other problem with the term is that it’s divisive. By calling half the population “strategic”, you’re implying the other half of the function is non-strategic. This sends a negative signal throughout the organisation, and breeds resentment around job titles.

Beverley Gaskin agreed: “Strategic buying is like an oxymoron. If you’re doing anything in the buying field that isn’t strategic, you shouldn’t be doing it.”

Even the term “purchasing strategy”, says Gaskin, is misleading. “There’s no such thing as a purchasing strategy. There’s a company strategy and you have to understand your role in getting that done.”

The same concept appliers to how we talk about strategic and non-strategic suppliers. Again, it’s our responsibility to move away from divisive language. After all, you’re never going to tell a supplier that they’re ‘non-strategic’.

Definitions are important. Melotte reasons that if you define ‘strategic’ as something that serves the strategy – a choice wisely made, based on facts and intelligence – does that mean ‘non-strategic’ is defined as the opposite of this? No CPO would want any resources who are not aligned with the company strategy or value mission.

This isn’t to say that the term ‘tactical’ is the opposite of strategic. Professor Joe Sandor provided a valuable reminder that the word ‘strategy’ comes from the military, and simply means planning. ‘Tactic’ means execution, and a plan must be executed. Tactics, therefore, are strategy in action.

Jeff Smith of DuPont summed up the sentiment of the panel: “It’s time the profession moved away from the term”, he said. “If you behave strategically, you’ll always be invited back”.

Procurious HQ Wishes You A Very Merry Christmas!

All the team at Procurious HQ would like to wish our members a very Merry Christmas!

Christmas Day is a day for celebration (and over-indulgence!). But before we get started on the turkey, we have a message for our community.

We’d like to take this opportunity to thank our community for their great support this year. From helping to grow the network, to creating some great discussions, and sharing some great stories, we think you’re all the best!

So from all of us, to all of you and your families, we wish you a very Merry Christmas!

– Procurious HQ

Big Ideas Summit 2016: Big Idea #27 – Mastering Digital Information

The wealth of digital information available to procurement is a game changer. But only if it can make sense of it in the first place.

At the Big Ideas Summit 2016, we challenged our thought leaders to share their Big Ideas for the future of procurement.

From ideas that have the potential to change the very nature of the procurement profession, to ones that got the assembled minds thinking about the profession’s impact outside of the organisation, the response we received was amazing.

Digital Innovation & Agility

There are three major themes confronting procurement leaders and organisations – digitalisation, innovation and agility. The management of this wealth of digital information will be key in securing procurement’s future.

Giles Breault, Principal and co-Founder at The Beyond Group, discusses why procurement needs to both be more agile in this modern environment. The profession will also need make sense of big data in order to understand how it will change the management of supply chain.

Catch up with all the delegates’ Big Ideas from the 2016 Summit at the Procurious Learning Hub.

Want to find out more about Big Ideas 2016? And maybe what we have planned for 2017? You can visit our dedicated website!

If you like this (and you haven’t done so already) join Procurious for free today. Get connected with over 18,500 like-minded procurement professionals from across the world.

Beating the Procurement Drum – What’s Coming in 2017?

Procurious will continue to beat the drum for procurement in 2017. And here’s what we have planned for you all in the coming 12 months!

procurement drum beat

The traditional 12 days of Christmas might not start until the 26th of December. But this festive season, we’ll be bringing you the 12 days of procurement Christmas in the run up to the big day. Catch up with the story so far on the Procurious Blog. 

“On the twelfth day of Christmas, my true love gave to me…twelve Drummers Drumming.”

We’ve made it to the end of our festive procurement carol. With birds galore, rings, maids, lords and ladies, and pipers behind us, it’s time to look forward.

As we come towards the end of one year, we want to take a look at what’s coming in 2017. So, drummers and all, let’s march into the next twelve months.

Big Ideas, Big Plans

Now in its third year, The Big Ideas Summit is a unique invitation-only event for just 50 of the world’s most influential Procurement leaders. But, as ever, we’ll be inviting the Procurious community to take part as digital delegates.

If you’re new to the site, and haven’t taken part in a Summit yet, then you’re in for a treat. But first, to whet your appetite, here are the three-word Big Ideas our procurement leaders had last year:

So far for 2017, we have confirmed some big-name speakers already, as well as CPOs from a host of global organisations. We’ll have more information in January, so stay tuned!

Can’t make it to London, in person or digitally? You’ll be pleased to hear that we’re expanding our Big Ideas plans for 2017. Not only are we hosting our annual event in London in February, but we’re also planning a globe-trotting agenda for later in the year.

With topics covering risk, technology, people and careers, and innovation, there’s something (and somewhere) for everyone next year.

The Procurement Drum Beat

And if our events are enough for you, we have plenty to come on the Procurious Blog.

We’ll be continuing our Bravo series, celebrating Women in Procurement, with a series of interviews with top procurement professionals. If you’d like to get involved, join the Bravo Group, or contact Laura Ross, our Community Liaison Manager.

Not only that, after the overwhelming success of our Career Boot Camp, we’ll be running another Boot Camp during the year. If you missed out this year, you can catch up with the content on the Blog, and the podcasts here.

We also have an eBook, filled with some great content, written by Procurious Founder, Tania Seary. You can get all the information you need, and download it, right here!

Learning From Mistakes

So, as we sign off for Christmas, we’ve got one final thing to take heed of from 2016. Procurement needs to be all about learning in 2017. Learning from each other, learning new skills, and, most importantly, learning from our mistakes.

The last thing you want to do is end up on this list next year. The “World’s Worst Procurement Awards” highlights some of the biggest (and sadly, quite common) mistakes in procurement.

The good thing is, we all can learn from these mistakes and ensure our processes tick the ‘best practice’ box. If you need any guidance, then you can catch up with our festive carol on the Blog. It should point you in the right direction, and provide you with tools to drum up support for your team.

We hope you’ve enjoyed our mini-series on the 12 Days of Procurement Christmas. It’s been fun to write, so we hope you’ve got something from it. If you have any questions or comments, then please feel free to get in touch with the team.

Throwback Thursday – Who Gives a Tweet?

Why should you ‘give a tweet’? When it comes to getting your message across, there are a billion reasons to.

who gives a tweet

This article was first published on taniaseary.com. All facts and figures are correct as of the original publication date.

If you’re anything like my husband, you’ve done your very best to avoid being “poked”, “tweeted” or “linked” up until this point. And to be honest, I was in the same camp until my team convinced me of the compelling business reasons to “get social”.

You’ve probably heard all the stats about social media:

  • Facebook (which has just turned 10) would be the third largest country in the world with over a billion users;
  • Twitter has 288 million monthly active users, who send over 400 million tweets per day; and
  • LinkedIn sees two new users sign up every second.

The world’s largest “tweeters” have millions of followers. The singer Katy Perry has the largest number of “followers” with over 50 million hanging on her every tweet.

And while none of the CPOs I know are currently preparing to promote the release of their next album to their followers, there are a number of business reasons for you to start considering twitter, along with all the other social media vehicles, as part of your communication strategy.

Finding Your Voice

Anyone following me on Twitter (@taniaseary) will see that I’m an absolute novice and haven’t really yet “found my voice” in this new medium.  Mostly, I report on celebrities I’ve run into. In the last month this has included Robbie Williams, Liz Hurley, Sir David Attenborough, Princess Anne, and Philip Mould (who features in the television show Antiques Roadshow and Fake or Fortune).

On the Saturday morning when Robbie Williams “retweeted” my tweet his 1000+ followers, I started to understand the power of this new medium. Albeit, I was momentarily a commentator in the entertainment industry, rather than the procurement profession to which I belong, but nonetheless, a worthwhile experiment.

In a subsequent test, I sent a tweet about my professional association (CIPS) securing Cherie Blair as a guest speaker. They retweeted it to their near 4,500 followers.

So, now I was a commentator in my own profession. Mmm…getting warmer! I started to understand the power of this medium for communicating, and potentially influencing, your target audience.

So, even though I’m just starting to tweet, I can already see three business reasons why my CPO friends should consider using twitter.

1. Attracting the next generation of commercial leaders

If you believe the research, the next generation of talent – the so-called ‘millennials’ and ‘digital natives’ – have lost confidence in traditional hierarchical corporate structures. They are more likely to choose their next job based on how they rate their boss, over the company they are going to work for.

They will base their opinion not on your title, but on word of mouth, social groups, strong connections, and online presence. So the lesson from this is that to relate to and recruit the best talent, you need to have a strong presence in those places where your talent is talking. And there is no doubt that the next wave of talent is online.

2. Influencing your internal stakeholders and business customers

In terms of personal visibility to suppliers, your team and your management, social media is a great place to get noticed, as well as to reinforce your position as a connected business thinker.

The rapid pace of change has made staying ‘front of mind’ tricky.  Remember, by being active on social media, especially now while procurement is still underrepresented online, you’re establishing yourself as a thought leader in the profession.

You may ask, “but is my CEO really reading social media?”. While they might not be trawling status updates, they are undoubtedly being briefed daily by Corporate Affairs, who monitor and feed trends to the C-level to help tailor their communications.

3. Becoming a customer of choice with your supply base

Marketers have been using social media to connect with customers for years. Although the reverse – using social media to connect with suppliers – is still in its infancy, be assured that savvy sales executives are scanning LinkedIn, Twitter and other platforms to understand your industry (and you as a customer) better.

The Faculty’s 2013 Roundtable research Future-Ready highlighted that use of social media in procurement is still a blind-spot for the profession. The research goes on to recommend that “as a facilitator of connections across the organisation…Procurement should take the lead in the use of online networks….for example setting up a private group for the supplier network to discuss ideas and engage with the organisation.”

Finding Your Feet

So, if you are convinced of the business reasons to use social media, how should you, as a CPO, use these new communication channels?

While I am by no means an expert on the matter, I have been advised by some pretty smart cookies as to the ins and outs of the social space. I’ll now try to relay some of their best tips to you.

  • What are the topics that only you can talk about?

This is probably the toughest part to getting started. What do you have to say that is unique, and who will be interested? This is the biggest hurdle to getting started.

Every CPO I know has a unique vantage point from which they are gathering really interesting information, unique to the industry, communities and businesses they work in.

Recognise your unique position and share some of the amazing learnings and insights that come your way. Believe me, there are very few people with this wealth of information flowing their way every day.

  • Start “following” people you admire and respect

See what they comment on and how they communicate.  This will provide you both inspiration and direction.

  • Don’t overwhelm yourself

Master one medium, whichever you feel most comfortable with (generally LinkedIn is the easiest first step), and become actively engaged with that audience. After starting with LinkedIn, I moved onto a blog (try WordPress or Blogger). And just last month I made my first foray into Twitter.

  • Try to plan ahead

Not everyone can spend countless hours a day on Facebook or Twitter. Fortunately for us there are tools (such as HootSuite or TweetDeck) that allow you to ‘schedule’ social posts.

This means you can spend a few hours every month writing updates, and then spread them out over the month. I told you it doesn’t have to be hard!

  • Social means social not selling!

The reason social media is quickly overtaking traditional media is because it allows people to interact with each other. Instead of simply talking at people, get involved in the discussions that are happening everywhere online. Your credibility will only increase.

Why Give a Tweet?

At the end of the day, why are we doing all this? What’s the point?

The point is that you need to keep on increasing your influence.  Influence is the ability to drive action. CPOs are all about driving action, activity, delivering change and response to the 360 degree audiences that surround them.

When you share something on social media, or in real life, and people respond, that’s influence.

Would You Have Managed the Piper Ethically?

No one involved behaved particularly ethically in the legend of the Pied Piper of Hamelin. How can consumers and organisations ensure that all practices are above board? 

piper 11th day

 

The traditional 12 days of Christmas might not start until the 26th of December. But this festive season, we’ll be bringing you the 12 days of procurement Christmas in the run up to the big day. Catch up with the story so far on the Procurious Blog.

“On the eleventh day of Christmas, my true love gave to me…eleven pipers piping.”

There’s no doubt that the most famous piper in the history of piping is the Pied Piper of Hamelin. Renowned for his hypnotic musical talent, he successfully led away an entire town’s population of rats and, following lack of payment for his efforts, children. Can you begin to imagine the power that could be yielded by eleven of them all piping at once?!

We’d hope that, in this instance, the true love would have been extremely careful and ethical when it came to paying the pipers for their efforts; fairly, ethically and on time.

And if they hadn’t? Would the pipers be forgiven for leading away something precious to the true love? Perhaps they would have taken away all the gifts from the previous ten days!

It all begs the question, who is most responsible for the horrible outcome at the end of the tale, the townsfolk or the Pied Piper? Neither behaved entirely ethically.

Ethics is an issue readily discussed in procurement with regards to the supply chain and the consumer buying an end product or service. Both are, in part, responsible for ensuring that processes, pricing and staff-management are ethical and sustainable.

Where’s Your Consumer Conscience?

At this year’s Big Ideas Summit, Lucy Siegle, journalist at The Guardian, discussed the importance of consumers supporting sustainable fashion.

Fast fashion can be extremely enticing thanks to its competitive pricing and the consumer’s desire for on-trend clothing.  But what is the true cost of this industry? If you purchase an item of disposable fashion at a cheap price, have you considered the working conditions for those at the end of the supply chain?

It’s possible you’re supporting a fashion brand that pays low wages to workers in developing countries in terrible working conditions and, at worst sweatshop labour.

Whilst it might have been easy to claim ignorance in previous years, in an age of ethics and transparency, ignorance and apathy are no longer acceptable. It’s easy to dismiss responsibility by expecting fashion brands themselves to ensure  supply chain purity. But defiant and principled consumers can make an important impact by refusing to buy these products.

Danielle Stewart, Head of Financial Reporting at RSM UK, discussed this point further at our Big Ideas Summit 2015.

And if you’re still unsure whether your fashion purchases are ethical or not, ‘Good On You’ can help!

Is the Future Bright for Green Supply Chains?

Of course, we’re not placing the burden of achieving ethical supply chains entirely on the consumer’s shoulders. Organisations themselves are under increasing pressure to “go green”.

The long-term benefits to procurement alone are indisputable. These include:

  • The achievement of significant savings by focusing on a “whole life costing” methodology for procurement.
  • The incorporation of the “three Rs” (Reduce, Reuse, Recycle), to cut waste and improve the efficiency of resources.
  • The improvement of management information, a focus on business and supply chain risk, and better supplier relationships.
  • Competitive advantage as a consequence of the early adoption of practices, focusing on increasingly environmentally-focussed legislation.

Back in June, the Sustainable Purchasing Leadership Council (SPLC) recognised twelve organisations that are aiding the long term health and vitality of society, economies, and the planet through best practice. These organisations are doing a great job at setting a standard for the rest of the world.

David Noble, Group Chief Executive of The Chartered Institute of Procurement & Supply (CIPS), discussed the issue of ethics in procurement at last year’s Big Ideas Summit:

Changes were also afoot in 2016 in relation to modern slavery in supply chains. New legislations were added to the Modern Slavery Act which came in to practice in April.  All businesses with a turnover of over £36 million must now  prove they have taken steps to remove slave and child labour from their supply chains.

It’s likely that smaller businesses will also be forced to step up to the plate. As the larger companies begin to investigate suppliers throughout their supply chain, everyone will be expected to prove they are slavery-free.

It’s so important for organisations to take a measured and targeted approach to tackling exploitative conditions in their supply chains.

Our festive look at procurement is nearly at an end. However, we have one day left – and a look at what the procurement drum beat will be in 2017.

No More Supply Chains? Another Procurement Term Bites the Dust

With the advent of the supply ecosystem, the concept of the linear chains is outdated and misleading. Perhaps it’s time to let this term disappear.

broken supply chains

Introducing Watson Supply Chain from IBM. Get to know Watson here.

The thing about chains is that they’re linear.

No matter how complex they might be, supply chains are sequential by definition. They stretch from one geographical point to another, each link representing one of many upstream or downstream businesses that make up the whole.

But in a hyper-connected, interdependent world, the concept of the chain no longer does justice to the complexity of a supply manager’s role. Any attempt to map out a modern international supplier network will end up looking more like a cluster diagram, or a series of cogs and gears.

Or, to take an analogy from the natural world, a “supply ecosystem”.

Supply Ecosystems versus Supply Chains

To unpack some of the key differences (and similarities) between ecosystems and chains, let’s examine some key terms.

  • Interdependency

While a single link in a supply chain is only directly connected with its two immediate neighbours, each part of an ecosystem relies upon every other. This has been referred to as “super-connectivity” or “hyper-cooperation”. This comes with enormous benefits in terms of visibility, data collection and knowledge transfer.

  • Cooperation

Rather than having a single purchasing organisation sitting at the top of a supply chain, a supply ecosystem may involve a network of competing business with shared challenges. Collectively, they create and nurture a sourcing base that will benefit their individual businesses and the ecosystem as a whole.

  • Fragility and resilience

When a link in your linear supply chain snaps, the whole structure is at risk of collapse. A supply ecosystem is similarly fragile, as each component has its own important part to play. However, the difference is that the entire extended stakeholder network can work together to rapidly replace any missing part.

  • Knowledge

While organisations are eager to unlock potential innovation among their suppliers, they are often frustrated by a lack of visibility beyond the first-tier, or the neighbouring link in the chain.

Within the super-connected ecosystem, there is an increased flow of data, and better exchange of skills and knowledge. This means shared challenges are more likely to be solved through crowdsourcing among the entire network’s talent pool.

Again, problems will be tackled and solved with the conviction that what is good for the overall ecosystem will also benefit every member therein.

IBM Watson Gets It

IBM Watson helps supply professionals illuminate risks and opportunities to make better decisions through a proactive, predictive and innovation supply network.

The cognitive procurement technology leverages the entire ecosystem rather than the usual first-tier suppliers. This enables collaboration across every supplier organisation in your network to identify gaps, share capability and mitigate risks before they become obstructions.

The Supply Management Lexicon is Changing

The procurement and supply management profession is changing rapidly, and the language we use is changing with it. In 2016 alone we’ve gone so far as to declare obsolete three frequently used terms in procurement:

Do you agree that these terms have passed their use-by date? What other frequently-used supply management terms are also likely to disappear within the next decade? Leave a comment below!

Procurement exists in an ever-changing environment. Keeping up to date, even with terminology and concepts, can be a struggle. However, technology, like Watson Supply Chain, can help by making information available wherever we are. Find out more here.

Leaping into the Future – Better Have the Right Skills

Plan for the future. Look before leaping in head first, and understand what you need to know to handle constant change. It’s time for procurement to upskill.

10 lords a leaping

The traditional 12 days of Christmas might not start until the 26th of December. But this festive season, we’ll be bringing you the 12 days of procurement Christmas in the run up to the big day. Catch up with the story so far on the Procurious Blog.

“On the tenth day of Christmas, my true love gave to me…ten Lords-a-leaping.”

With birds, rings, and maids all behind us, we head into the final few days of our carol. You never know what’s coming in the future, so you need to be prepared for any eventuality.

Think about how the recipient of all these gifts would be coping. What skills (if any actually exist) would they need to manage the myriad presents they have received?

It’s a similar situation with procurement, and the future of the profession. The fundamental nature of procurement is changing, and professionals need to be ready to cope. For this, we need to be developing the right skill set for what procurement will look like, not what it is now.

And once we have the skills, we need to know how we, as individuals, can make a difference for our organisations.

Leaping into Action

The traditional skill set in procurement isn’t going to cut it any more. That much is clear. Throughout the year, our experts and contributors have been highlighting the change in skills expected of procurement professionals.

The basic skills of contract management, negotiation, and others, can all be taught. It’s an attitude versus aptitude decision when it comes to hiring new team members.

But hiring managers are looking for a new set of skills. Keith Bird, Managing Director of the Faculty Management Consultants, sees these five skills as critical for the profession:

  1. Learning Agility – procurement needs agile learners to keep up with the pace of change, or face obsolescence.
  2. Cultural Awareness – the ability to work with diverse groups of stakeholders, usually in cross-border situations.
  3. Information Management – knowing which data is good to use, and how to use it in a way that means something.
  4. Social Media Savviness – where would we be without social media? Procurement professionals need to be comfortable communicating in any medium.
  5. Creative Thinking – approaching everyday business challenges with an open mind and creative mind set.

On top of this, we need to stop viewing ‘soft skills’ as a luxury. These are generally skills that cannot be learned, but are just as critical for success. And once you’ve mastered these skills, you might even be able to take on the mantle of your team’s MVP:

Change the Skills, Change the Game

If that’s all got you leaping to your feet to sign up for training courses, then great! If you have ambitions to be one of the CPOs of the future, you’ll need to develop a variety of capabilities.

And once you have the skills, you’ll need to know how to apply them for success. Even if you aren’t heading to the CPO arena, you can still make a difference for your organisation. You might not be a ‘game changer’ (and that’s ok), but you can still make a major difference for your procurement team.

Not familiar with the concept? Think Branson, Gates, Zuckerberg – in fact, anyone who has turned a small idea into a major disruptor. We were lucky enough to get the expert view during Career Boot Camp:

Your individual strengths can bring change to your organisation. The beauty of it is that one skill set isn’t enough. To create lasting change, you’ll need individuals all bringing their skills to the party.

And while the party probably won’t include leaping Lords and dancing ladies, it’ll be a celebration of procurement’s evolution instead.

We’re nearly at the end of our 12 Days of Procurement Christmas. But first, we need to have a look at how the logistics of the carol come together. Like the Pied Piper himself, you need to make sure everyone is dancing to your tune.

Going Dancing? Deal With This Supply Chain Crisis First!

Planning on going dancing with the nine ladies at the Christmas party? First, there’s a crisis to solve.

9 ladies dancing

The traditional 12 days of Christmas might not start until the 26th of December. But this festive season, we’ll be bringing you the 12 days of procurement Christmas in the run up to the big day. Catch up with the first eight days on the Procurious Blog.

On the 9th day of Christmas my true love sent to me – a work Christmas party! But before you can go dancing, a major supplier calls you with some bad news. Let us regale you with the story of how Procurious saved Christmas!

 

‘Twas the day before Christmas, and I sat in my chair,

Before my computer, pulling my hair.

My colleagues had left for the work Christmas party,

Their voices were merry, their laughs loud and hearty.

 

The plan was to join them once emails were read,

While visions of Christmas treats danced in my head.

“I’ll be just a minute!” I’d shouted with glee.

How little I knew of the fate before me.

 

That’s when my phone gave a shout (what a clatter!)

I gulped – what was wrong? What was the matter?

An earthquake? A flood? My supply chain on fire?

Whatever it was, it was bound to be dire.

 

I picked up the phone with a trembling hand

It was a supplier! “They’ve taken a stand!”

“Who have?” I groaned, completely unmanned:

“Our workers! They’re striking! It’s bad for the brand!”

 

“But it’s Christmas!” I yelled. “The timing is shocking!”

“I think that’s the point?” he replied, knees-a-knocking.

I flew to my laptop and the project I checked

Without those supplies the whole thing was wrecked.

 

I leaped back to the phone: “Forget it!” I said.

“I’ll have to find a different vendor instead!”

Did I have a plan B? A second supplier?

No I did not, and now things were haywire.

 

I scrolled through my contacts, I Googled and Bing’d

Yahooed and LinkedIn ’till my eyes were red-rimmed

As I mentioned before, I was pulling my hair

“This isn’t Christmas-y! This isn’t fair!”

 

I slumped at my desk, my heart pounding sickly,

I knew a supply must be procured quickly.

And that’s when a lightbulb blinked on in my head

“I know where I should be looking instead!”

 

Back to the screen I leapt with a flurry

And typed in “Procurious.com” in a hurry.

This was my chance to stop repercussions

I logged into the site and clicked on “Discussions”.

 

“Please help me!” I typed. “I need a supplier!”

“It’s Christmas! I’m desperate! We’re down to the wire!”

I listed my needs and sat back, all a-quiver

In hope that Procurious would quickly deliver.

 

A minute passed – or two, maybe three

Would this trick work? There’s no guarantee..

But then Procurious.com gave a “ding!”

Someone’s answered my question! I felt like a king!

 

A colleague I’d met on the site was quite happy

To suggest a supplier, a reputable chappy

who could sort out my problems, no matter how vast

And what’s more, will do it surprisingly fast.

 

That’s when I realised my problems were solved

The supply chain was saved, all worries dissolved.

I put on my coat and left with aplomb.

Merry Christmas, and thank you Procurious.com!

From dancing the night away, to leaping barriers to the evolution of procurement. But what skills do procurement professionals need to cultivate in the future? Learn more tomorrow.

Negotiations Milking you Dry? Why Not Unleash the Power of the Herd!

On Day 8, the true love bestowed that famously lusted after gift of eight milking maids…

eight maids a milking

The traditional 12 days of Christmas might not start until the 26th of December. But this festive season, we’ll be bringing you the 12 days of procurement Christmas in the run up to the big day. Catch up with the story so far on the Procurious Blog.

“On the eighth day of Christmas, my true love gave to me…eight maids-a-milking.”

As the gifts become more and more extravagant, we have to question the logistics of it all – we wouldn’t be procurement professionals if we didn’t!

It’s unclear how the true love bequeathed the eight milking maids. Were eight cows also included in the purchase or was it simply a milking service that was required? Were the maids employed by an hourly rate or at a fixed cost, and how were they delivered to the lucky recipient?

Whatever happened, it would have taken some great negotiation skills to strike up a fair deal that ensured neither party was milked dry.

Perhaps the true love harnessed the knowledge of a crowd of friends to get ideas on how to orchestrate the whole thing – using the power of the herd as it were!

Negotiating Your Best Deal 

The festive season calls for a lot of meticulous planning but when it comes to negotiating deals, you need to be prepared all year round. What’s your pre-match strategy when it comes to negotiating with suppliers, clients and stakeholders?

In order to achieve the right outcome, you ought to have considered your objectives well in advance. This will help you determine what sort of negotiation you’ll need to have and assess any additional support you might need such as legal advice.

It’s also important to ensure you know the other party. What are their aspirations, weaknesses and objectives?

This Procurious e-learning video has it all covered: 

Here are some key things to bear in mind:

  • Will your agreement stand the test of time? Both parties want to feel that they’ve achieved a good deal and a satisfactory outcome.
  • Is the outcome efficient? Make sure no value has been left at the table.
  • Are you off to a good start? Negotiating a deal sets the foundation for your supplier partnerships and a precedent for the relationship you want to build.
  • Have you mastered your verbal, written and non-verbal communications? When it comes to negotiating, you need to be assertive but not aggressive!

Milking The Power of the Herd 

Sometimes, no amount of self-determination and commitment can get you across the finish line alone. We all need a little help from our friends for ideas, innovation and support.

We’ve certainly noticed that collaborative innovation has been on the rise in 2016 with more organisations embracing the power of the Hackathon.

In November, Spotless Group and Startupbootcamp hosted an epic two-day event at the MCG in Melbourne, Australia, focusing on the Internet of Things (IoT) and DataTech. Events such as these help to generate new ideas and turn innovation into reality.

Lisa Malone spoke about the value of the Hackathon at this year’s Big Ideas Summit.

Lisa explained why it’s key to foster creative cultures in the workplace, giving employees the chance to dare to think about the unthinkable. It can be hard to think big and innovate when you’re stuck in the routine of day-to-day office life.

Hackathons can be a great way to harvest creativity and allow teams to deliver the big ideas CEOs are demanding.

If hosting a hackathon seems a bit out of your reach, remember there are other ways to drive change and innovation within your organisation.

Internal collaboration also has a huge part to play. Procurious recently addressed why it’s so critical to engage Millennials with new tech implementations. They’re tech savvy and accustomed to participating in digital communities.

Their contributions, for example, could be invaluable when it comes to the adoption of e-procurement.

It’s very nearly Christmas, and many of you will be dancing out the door to your Christmas party. But what happens if there’s a crisis that arises, demanding your attention? Don’t worry, help is at hand!