All posts by Procurious HQ

Sigi Osagie: The Chefs in Your Procurement Kitchen

“We are born with the capacity to do extraordinary things.” 

Watch our first Big Ideas Summit keynote (part 1 of 4)

Watch Sigi’s keynote in FULL here

Sigi originally arrived in the UK as an African immigrant with holes in his shoes, penniless and no address book. Fourteen years later, he was a global director in a FTSE250 blue-chip multinational.

Today he works as a writer, speaker, business adviser and coach, drawing on insights from his atypical life journey and career success to inform and inspire others.

Procurious members can find Sigi’s full keynote here. Not a member yet? Register for free.

Watch: See more Big Ideas from our 40 influencers

What’s your Big Idea? Film it in 60 seconds or less

We’re on the hunt for YOUR Big Ideas – what are the things only you can say? 

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We believe everyone has a unique vantage point in the industries, communities and businesses they work in. At the Big Ideas Summit we asked our 40 thought-leaders to record their ‘Big Ideas’ live on camera for the world to see. Whether that be Tania Seary’s vision for the future of procurement networking, or Andrew MacAskill’s desire to turn the profession’s recruitment upside down – the scope for truly revolutionary ideas is almost unlimited.

We want to build on this groundswell, so now it’s over to you. We want you to share your point of view and ideas with the community by creating a video no more than 60 seconds long.

It’s really easy to create a video using your computer, phone or using Skype or YouTube. We’ve recommended the best ways to create and share your video with us below.

But why, we hear you ask.

Procurious wants you to make the most of your unique position and tell us what you think is the next Big Idea that will change the face of the procurement profession, based on some of the amazing learning and insights you have.

These videos will help to generate interest and discussion on your Big Idea, give you the chance to share your wisdom with a global procurement community and provide you with a platform to amplify your thoughts, and turn you into an influencer.

If you need inspiration our competition winner (and great Big Idea to boot) why not listen to Bertrand Maltaverne’s submission?

View videos from our 40 influencers at the Big Ideas Summit here.

How to submit your Big Idea

It doesn’t matter whether you film your submission on your phone, tablet, laptop or PC. We’ve put together a list of some of our recommended methods for reaching out.

Once you’ve completed your film, you can reach us by email ([email protected]); on Twitter (@procurious_) or via Skype (Procurious.HQ).

Skype

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For an easy and painless experience, we’d recommend you record and share your Big Ideas video with us using a Skype video message.

It’s really easy to send a video message on Skype and you don’t need to be sat in front of your computer, as Skype is also available for iPhone, Android and Windows Phone.

  • Add Procurious.HQ as a contact
  • Right-click and choose the ‘Send Video Message’ option. As much as we’d love to Skype with all of you, Procurious keeps us very busy so make sure you don’t call us by mistake!
  • Skype provides you with 3 minutes to record your Big Idea: press the red ‘record’ button to begin your video message, when done hit the red button once more to stop recording.
  • Submit your video to us using the ‘send’ button next to it.

You shouldn’t need any help, but if you do refer to Skype’s step-by-step instructions on its help pages: https://support.skype.com/en/category/VIDEO_MESSAGING/

YouTube

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Alternatively, if you have always dreamed of being an Internet star, then YouTube is for you. YouTube appeals to those of us who get a kick out of seeing how many people have watched our video.

  • Head over to https://www.youtube.com/upload and either select a readymade video to upload, or hit ‘Webcam capture’ to film your piece on the spot.
  • Select ‘Start recording’ to get the camera rolling (remembering to tick ‘Allow’ should you be prompted by YouTube’s Privacy Settings)
  • When done press ‘Stop recording’ followed by ‘Continue’.

Don’t be daunted by filling-out the ‘Basic info’ – all that’s required is a title, short description, and some tags. For your title we’d suggest using something along the lines of: My Big Idea is… [insert here]

In order to make your video easy to find, we’d recommend using the #BigIdeas2015 and Procurious tags – but feel free to add more!

Click ‘Publish’ when you’re happy and remember to send us the YouTube URL when it’s live.

Email and phone

Want to submit your video using good old-fashioned email? We’ll accept that too!

Attach your video to an email with the subject line ‘My Big Ideas Video’ and send to [email protected].

If you’re using an iPhone or iPad you can also record your video using iMessage. Android and Windows Phone users can choose to use Skype (Windows Phone has Skype already built-in)

We look forward to watching all of your submissions and sharing them with the wider Procurious community!

China services PMI climbs again

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The HSBC China Services Purchasing Managers’ Index climbed again in March, reaching its highest level for the year. This metric, used to measure the activity of purchasing managers across China, indicates that despite a slow-down in the nation’s factories, China’s services industry is reporting reasonable growth.

The details behind the rises, which caused a significant rally in the Chinese stock market, are were outlined by Qu Hongbin, HSBC’s chief economist for China, who said in a statement “The latest set of PMI data indicated that Chinese service-sector companies had a strong start to the second quarter, with activity and new orders both rising solidly in April.”

Serving China 

China’s services industry is enormous and accounts for roughly 48.2 per cent of the nation’s economic output (significantly higher than any other sector). This sector is expected to continue to grow as the country’s citizens become increasingly wealthy.

Some analysts have issued caution over the recently released PMI figures and indeed, remain concerned over China’s economic future. When the stats used to generate the metric are reviewed more closely, it can be seen that seen the final prices charged by firms involved in the data collection are, in fact, at a 15 month low. This has prompted some analysts to suggest that firms have simply reduced costs in order to meet sales targets.

Despite these concerns, the services sector does seem to represent a shining light for the Chinese economy. Housing, exports, manufacturing and investment have all slowed in recent months. However, jobs and activity in the services industry appears to be growing.

Big Ideas Summit 2015: what the press said

Last week the world’s brightest procurement minds all collaborated at the Big Ideas Summit 2015 – powered by Procurious.

What the press were saying about Big Ideas 2015

Here’s what press and professionals alike have been saying about it…

Spend Matters:

UK editor Peter Smith reported: “Meeting Goddard was a highlight for me…

“Given it was the first Procurious event, and one that tried to do something a bit different compared to most conferences, we thought it was a real success. More to come on the day, well done to their team and I’m sure it won’t be the last Procurious event we’ll be reporting on.”

Peter’s US colleague Jason Busch added – “The Soho Hotel has a truly great small conference facility – the event, being simulcast live online, kicked off with Professor/emcee Jules Goddard, a wonderful host, facilitating an icebreaker to get the audience engaged…

On first keynote speaker Sigi Osagie, Jason commented – “I was left wanting for Sigi to flesh out his ideas a bit more as the topic is a clever one. He’s a truly gifted speaker”. If (like Jason) you want to hear more from Sigi, let us direct you in this direction: Sigi Osagie’s Big Idea on Unlocking Our People’s Passion

Jason also had the following to say about McKinsey’s Theano Liakopoulou:

“Immediately following lunch yesterday at the Procurious Big Ideas Summit, Theano, a partner and procurement and operations expert at the consultancy, woke everyone up by delivering a presentation on measuring and exploring procurement value.”

Thank you Peter and Jason!

Supply Management:

CPOs: Remember everyone can be extraordinary – Paul Snell leads with a story on Sigi. Read it here.

Three customer service lessons procurement can learn from Uber – spotlight on Chris Sawchuk’s keynote (The Hackett Group). Read it in full

Giles Breault:

We’ll just leave this Tweet from The Beyond Group’s Giles Breault right here…

giles

Lance Younger:

Lance Younger, CEO of Statess writes on LinkedInBig Disruptive Ideas – RIP The Procurement Function.

“There were some fantastic themes and insights from the participants… The debate around procurement 2030 during the Big Ideas Summit also helped to push our thinking about procurement.

Lance continues: “In reality, many big ideas merely shape the agenda, and the speed of change is limited by aspiration and ambition.  Culture and innovation within individual companies also will shape the direction and procurement’s role.” Before concluding… well, you’ll just have to pay his article a visit to find out!

Chris Lynch: `You’ve shown me the money, now show me how we’ll get there`

Rio Tinto’s CFO, Chris Lynch offers: when you’ve got a big idea that you believe in, then don’t waste the chances you get to convince others – communication will be key.

Chris Lynch talks communication

Remember that people at the top of organisations are time poor, therefore Big Ideas, backed by courage, resonate.

So if you get the opportunity to present your idea, make sure it’s punchy and grabs their attention.

Don’t overcomplicate it. And make sure you frame it so they can quickly see how it will solve their business problems.

What should give you confidence is that pitching a Big Idea should be a lot easier than a small one.

Because you are passionate about the topic, and you have sized the prize. If not, you better make sure that you are, and that you have.

We all have our own way of communicating, but two things stand out – rehearse, prepare and test.

We can all write our best ideas on a page, and even all convince ourselves we have every angle covered.

My tip is don’t just believe in yourself, test your concept first, with family, or a friend or colleague.

They will give you the feedback, and the confidence, to make sure you have properly stress-tested your idea and your plan.

If you were presenting to me, I’d want to know: what’s different about your idea? How come we haven’t been able to capture this value before?

What resources will you need to get it done, and how long’s it going to take? Don’t underestimate the time and effort it can take to drive change through an organisation.

And importantly, make sure you know how you’re going to measure success.

So the art of communicating in procurement, as it is in any field, is, once you have shown me the money, show me how we will get there.

Communicating within your own organisation, be it up or down, is one thing, but communicating across boundaries or outside to others may help you create wealth.

For it will probably be outside our own walls that new ideas are flowering or taking hold. We need people on the inside with visibility of the outside.

To act as intrapreneurs for our business and help re-invent it.

At Rio Tinto we have 60,000 people and operations in 40 countries over 6 continents. So for us social media provides a global platform to communicate and share.

I think there is a real opportunity in eLearning. You can imagine as a CFO, I see a better ROI on that than bringing hundreds of people together for training.

We live in a world of instant communication, from email to social media, but let us not overlook face to face communication, be it real – or via satellite to save money!

You can learn a heck of a lot by picking up a phone, and you can speed up and broaden your connections through social media – it can often be the shortest route to an answer and can expand your breadth of knowledge.

In a relatively small but specialised field of procurement, communication is even more important.

Accountants, well, I hate to admit it, but there are a lot of us…and we all kind of do the same job.

But if you’re a procurement professional, you may be specialised and isolated.

Social media platforms [like Procurious] may well be your best way to connect and share learnings and the experiences of others in similar circumstances.

The short distance between two points, or a knowledge gap and a solution, maybe just a phone call or email away.

Chris Lynch on why the best Big Ideas might come from our suppliers

Rio Tinto’s CFO, Chris Lynch talks partnerships.

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Given the speed of change in business and procurement trends, no enterprise can afford to be an island.

Like the Internet, it is the speed of connection, and new partners bringing new ideas that will help define the pace of change and business reinvention.

Our partners, much like our friends, can point out things we didn’t see before.

That’s why partnership is so important, as is choosing our partners wisely.

Rarely do Big Ideas get advertised, for if they do they are probably now in the mainstream.

It is our partners who can help find the new ideas on the margins or periphery of our control that can help us reinvent business and create value.

On the hunt for the next Big Idea in the procurement world, we all know that the best ideas might come from our suppliers themselves.

I’ve always believed you should “reward the idea”.

If a supplier comes to you with a unique idea, do the best you can to work with them and recognise their suggestion.

Partnerships can be hard work, but they can also be more fertile and rewarding.

That is why we look to partnerships around the world.

The key to partnership must be a sense of shared value – even in tough times.

For example in the mid 90s when I was at Alcoa, we had to achieve a turnaround for an operation. If we could achieve this, it would be a win-win for us and our suppliers.

I called a town hall meeting… It was then that I confirmed the lesson, that suppliers want your business to survive, and even thrive, and are prepared to play a part in that success if they are brought on the journey.

Rather than seeing our suppliers as a cost that just needs to be controlled, recognise the value that can be unlocked by working together.

That might be changing a specification, introducing new innovations or standardising production processes, for instance.

Be clear about your objectives, and if you don’t have the expertise in-house to achieve them, then use them to help you choose the right partners, and build the strong alliances you need to succeed.

As Sam Walsh, our chief executive at Rio Tinto, said in a recent speech in Korea: “Innovate to grow, partner to succeed”. That is because solo genius is rare and partners make a difference.

There are inventors, and then there are entrepreneurs.

Look at the great entrepreneurs. They all had partners – be they in finance, technology, procurement, you name it.

At Rio Tinto our partners are behind our greatest successes – be it our customer partnerships for our Pilbara iron ore operations in Western Australia.

Or our supplier partners, such as Komatsu, who have helped lead the development of autonomous trucks.

These are huge 308 tonne, three storey-high robots that operate themselves, overseen from our Operations Centre some 1,500 km away near Perth airport.

They have hundreds of sensors that are continuously feeding information to the control centre. They are already some 15 per cent more efficient than our other trucks; they use less fuel and have less wear and tear.

They really are our version of big data in action. And this is just the tip of the iceberg.

The sensors are now appearing on all our equipment and potentially have huge benefits for the way we operate and our whole approach to maintenance and procurement.

For example, with the help of our IT experts in our Indian Excellence Centre, we can now sense the wear on individual components and better predict when a piece of equipment is going to need maintenance, rather than just using a standard hours schedule.

Ultimately the data and the role of procurement with our partners will become more important, and significantly enhance the value of the actual equipment we buy.

Technology is changing the way we operate and the way we do business, but ultimately we still need people and partners with big ideas and the commitment to getting them implemented.

In procurement it will be our partners who will help shape our future. We don’t have a view on what the future should look like, because with great partners we aim to always be one step ahead of it.

Chris was speaking at Procurious’ inaugural Big Ideas Summit as one of 40 most influential commercial thought-leaders. Learn more about the Big Ideas Summit and how to access exclusive content from the event.

David Hames: `Big Data?` Organisations should sort out their `Small Data` first

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One of the overarching themes at our Big Ideas Summit was that of technology. We quizzed Dr David Hames, Executive Chairman of Science Warehouse on e-business, Big Data, and social media. Here’s what he had to impart:

Procurious asks: E-procurement and e-business sectors have seen a surge in growth over the last few years, what advances do you predict for the next five, ten (and beyond) years?

David: We see a growing demand for user-friendly cloud-based e-procurement solutions that are easy for users to access over a wide range of technology interfaces. Users are demanding the same intuitive, fast and responsive solutions at work that they already enjoy in the B2C world. Purchasing online is now the norm in the B2C world and is fast becoming the norm at work as well. This makes sense for employers too – cloud solutions that are delivered without costly infrastructure, a workforce that needs minimal or no training to use the e-procurement solution, and active engagement by staff driving a common process and delivering process efficiencies.

But just as in the B2C world where a user quickly moves onto the next website if the current one does not have the required content, so we see content as core to delivering the full benefits of e-procurement in the business world. Good content will become an increasingly key differentiator for e-procurement success.

Looking ahead, we expect B2C and B2B (e-procurement) to continue to converge, both focusing on maximising engagement with end users. Less  B2C or B2B, more a unifying ‘Business to User’ approach – B2U!

Procurious: How can e-procurement services help CPOs manage their spending more sensibly?

David: By giving up-to-the-minute visibility of real spend – on demand and at multiple levels right down to individual order level, facilitating better planning, better informed operational management and accurate and comprehensive spend data for contract negotiations.

To deliver this successfully needs not only powerful technology but also great data.  Quite simply, spend analysis is only as good as the data being interrogated – and delivering accurate detailed spend data requires rich, consistently-classified, QC’d  product information as the source. That’s why Science Warehouse offers a fully managed eCatalogue service, producing rich accurate data to fully inform user choice at the point of purchase and to allow users to analyse spend data in a way never available before.

Procurious: As a function procurement is always under pressure to deliver results. You covered some scenarios in your recently-published Trends Survey – can you share the biggest findings with us?

David: We have seen a substantial increase in departments achieving more than 80 per cent of spend under management, but no increase in those who believe they are delivering strategic procurement – that is still stuck at a third of respondents.

Most respondents (68 per cent) see the cloud and data analytics as the future. 

Looking at e-procurement solutions, ease of use and data quality are increasingly rated as key criteria for success; up 51 per cent and 21 per cent respectively over the last 3 years.

The biggest challenge in 2015 (reported by 40 per cent of respondents) is a lack of procurement resource – mirrored by a 22 per cent increase in intentions to recruit to new roles.  This is great for candidates but bad for CPOs – concerns over talent acquisition and development have doubled since last year. 

Procurious: Is there a disparity between technology and engagement?

David: Done well, there is no disparity at all in that the technology should drive user engagement – not be a block to it.  Unfortunately, some e-procurement solutions have offered technology without the necessary engagement – proving themselves to be clunky and hard to use, or usable but without discernible benefit.  That drives users to find a way around the technology rather than engage with it and be empowered as a result. It follows that only solutions which fully engage with users and drive strong user adoption can deliver the promised efficiencies and savings to the buying organisation.

Procurious: How can procurement use Big Data more effectively, will Big Data analytics help drive a change?

David: The fact is that many buying organisations need to sort out their “small data” first. All too often the data sits in multiple silos and is not rich enough or properly quality checked to deliver detailed and accurate analytics. The lack of consistent data categorisation also often makes meaningful analysis difficult if not impossible. 

High quality consistently-mapped data is essential to delivering spend analysis that can be relied on to drive successful change.

Procurious: Let’s talk social media… What can social offer to the procurement professionals of today, and is it helping win the War for Talent?

David: Social media such as YouTube are popular for procurement training videos and demos but by far the most useful platform to date has been LinkedIn with procurement professionals collaborating, following trends, news, opinions, advice, etc.  Procurious looks set to raise the profile of procurement still further. 

In the War for Talent, social media can both help an individual get noticed (building a strong personal reputation) and create awareness around a company seeking top quality employees. Without question, fast growing companies need to harness social media to advantage.

Chris Lynch: the BIGGER the idea, the greater resistance you will face

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Lions are known for their courage – and courage is something that Rio Tinto’s CPO, Chris Lynch wants to share with Procurians today.

People whose big ideas become reality are people who have the courage of their convictions.

It’s important to persist to see your ideas through.

It might take years for your idea to come to fruition, and so in the meantime, you have to keep to your plan and keep delivering.

There’s nothing more refreshing than a fresh perspective to old problems.

I really believe that younger professionals have an enormous contribution to make, so you shouldn’t be afraid to share your thoughts. In a way, we’re relying on you to do so!

And don’t take my word for it.

Steve Jobs said it best: “Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma – which is living with the results of other people’s thinking.

“Don’t let the noise of others’ opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition.”

If you have a great idea, supported by good research, and a vision of how you want to get to the next stage – you are almost there.

In procurement the ideas and opportunities will be all around us. Chances are, with colleagues and friends and robust reviews, the idea can evolve to a plan.

I’ve mentioned before that at Rio Tinto we operate in 40 countries and in procurement we have $13.4 billion contestable spend and relationships with 62,000 suppliers.

That is more suppliers than we have employees.

The talent pool of ideas from employees, contractors and suppliers is immense.

So clearly there is plenty of scope for reinvention, improvement and BIG IDEAS and relationships to share.

It you have a plan all you need is the courage to execute it.

The process of securing this support is tough, but not nearly as tough as getting the whole organisation to implement your idea…a blog for another time.

What you will need is tenacity.

Sometimes the better and bigger the idea, the greater resistance you will face.

That’s because your idea is really breaking the current perspective and challenging people to look at the world in a totally different way.

This was my experience when I became the CEO at toll road operator, Transurban, and I had to convince the market and the board of a new direction, one less reliant on high gearing.

I took my plan to the board, I had a convincing argument, and what gave me confidence was the plan was backed by data, based on strong financial reasons to move forward.

Courage is a whole lot easier when you have done your homework.

Often people at the top of organisations are very time poor, and therefore big ideas with courage resonate.

They will either see the potential and passion for your idea or they won’t.

If they do, you have opened the door to new opportunities for you and your company.

If they don’t, they will still be engaged by the fact that you bring forward new ideas, new ways of thinking, new possibilities.

Today we have so many opportunities to reinvent our businesses from the inside.

To borrow new ideas, turn them to our advantage.

To borrow a sporting analogy, the football match is not won or lost until the final siren.

It is lost when the courage is gone to follow a game plan, to take measured risks, or to continuing trying.

Chris was speaking at Procurious’ inaugural Big Ideas Summit as one of 40 most influential commercial thought-leaders. Learn more about the Big Ideas Summit and how to access exclusive content from the event.

CIPS Cath Hill’s Big Ideas on bringing professional procurement into the future

CIPS Cath Hill at the Big Ideas Summit

Ahead of the Procurious Big Ideas Summit that happened on 30 April, we quizzed guest Cath Hill, Group Marketing and Membership Director – CIPS, on the future of the profession and how the Institute is using social media to capture the young procurement professionals of today.

Procurious asks: Is the membership different now, than say 2, 5, 10 years prior?

For instance – we talked a lot about ‘Intrapreneurs’ at our Big Ideas Summit, would you say those seeking membership are bringing more and varied skills to the table?

Cath: CIPS membership has seen rapid growth in the past 10 years and we have a global community of 114,000 in 150 countries. The profile of our members have also changed as we are now seeing more women as well as young people in senior roles.

The reach and scope of procurement activity is ever increasing as procurement get more involved with business strategy, complex acquisitions, enterprise development, supply chain financing.

Purchasing and supply management (P&SM) are being measured beyond savings and more forward thinking organisations are measuring procurement success on issues such as:

  • Increased bid wins, and more profitable wins
  • Social value – job creation and enterprise development
  • Winning business from better business practices – being a customer of choice
  • Intelligent spending – moving away from a spend it or lose it budgeting culture (particularly in the public sector)
  • Managing enterprise wide risks, even the ones that no one takes sole responsibility for – e.g cyber security
  • P&SM need wider skills sets.  They must sell themselves more to the business and become story tellers.
  • New business models require new supplier relationships – the Uber model where little sits on the balance sheet.

Procurement and Supply professionals not only need to raise their skill sets for new challenges ahead, but they also need to sell themselves more to the business and become storytellers. They need to be more than just procurement.  They need to understand the language of their stakeholders and network more within their business. What procurement teams really need is to create a brand and build a marketing campaign to sell their wide ranging services into the business. I have worked in marketing my entire career and the mere talk of process and policies makes me switch off.  I’d like to see procurement teams talking my language and demonstrating creative thinking when they engage with me.  What will other parts of the business want from procurement?

Procurious: Why in 2015 is it more important than ever to have CIPS membership?

Cath: Recent supply chain crisis demonstrate that professional procurement is more important than ever – Rana Plaza, food scandal.

MCIPS is the globally recognised standard for procurement and supply.  It’s your professional passport to work anywhere in the world and more and more employers are insisting that their teams are MCIPS. MCIPS procurement professionals can expect to earn more than their peers without membership, which clearly demonstrates its value.

We are working hard to encourage organisations to self regulate and insist that their teams are professionally qualified to safeguard themselves against supply chains risk such as fraud, corruption and scandals such as horsemeat or Rana Plaza.

CIPS members all sign up to our professional code of conduct and have access to our two hour elearning on ethical procurement.  Those that complete the learning annually receive the CIPS Ethical Mark.  Employers can search our website to check whether candidates are members of CIPS as well as whether they are up-to-date with their ethical training. 

Procurious: What is CIPS doing to ensure it continues to be relevant in the face of other competing institutes?

Cath: At CIPS we are constantly driving standards in procurement and supply.  The business environment and supply chain risks change at such a pace that no one can afford to stand still and think that they are relevant.   

This year we completed a piece of work where we mapped out the necessary skills and competencies required for the modern procurement team.  The CIPS Global Standard is available for anyone to download and use free of charge.  This important piece of work allows procurement leaders to determine what skills are required in their teams and the on-line tool helps them to write job descriptions and create organisational charts. No other organisation has taken this global view in one document and given it away for the good of the profession.  This is the core of our existence – to support the procurement community.  

We also received permission from Her Majesty The Queen to award Chartered Status to our members.  This membership status is recognition for those members that need to keep up-to-date with current thinking.  A professional with Chartered Status will lead procurement teams and have influence at board level as well as across supply markets by delivering innovative sourcing solutions. A higher-level status than MCIPS, those with Chartered Status will be qualified up to postgraduate degree level and be able to understand institutional risk and contingency approaches in all parts of the organisation, how the supply chain affects innovation, and risk sharing strategies throughout the business. Professionals who hold this status will be the most sought-after talent and those who will take the profession beyond its current boundaries.

Procurious: With more and more focus being placed on social responsibility, it is of the upmost importance that the profession promotes a healthy image. Should we (and can we) be doing more?

Cath: Procurement teams need to be measured on the impact of their business practices on winning business and getting the best suppliers in place, demonstrating that they are the customer of choice.

We have developed an ethics e-learning and test package for our members to complete and be awarded the ethical mark.  This is fundamental to demonstrating that our profession acts responsibly. 

The CIPS Sustainability Index helps organisations to have an overview of who responsibly their supply chains are acting.

Procurious: As a profession procurement is only now waking-up to the use of social media. What is CIPS doing in this field? (Using it to attract and retain, promote the Institute further etc.)

Cath has provided Procurious with a list of things that CIPS has done and what it’s using social media for. These include:

  • Signed up and active for a number of years on main networks
  • Response on items of topics interest, proactive activity on campaigns, partnerships support
  • Using content from networks to inform our own articles and knowledge documents to be the voice of our profession and members
  • Attracting new members by operating mostly open networks
  • Responding quickly to issues of the day and proactive campaigns e.g Chartered Status
  • Positioning Institute as a thought leader in the profession and so retaining members
  • Developing a community of anyone interested in procurement, not just members
  • Offering free resources and  other resources specifically for members
  • Use of networks to link peers in the profession
  • Promoting products and services, links to sales
  • Using networks to link with media and bloggers
  • Using networks to understand issues in the profession, community and business and answer questions in a timely and truthful, informal way
  • Offering real-time service to our customers

Procurious: How can social media be used to reimagine and refresh Brand Procurement?

Cath says that it can be used in the following ways:

  • For consistent two-way engagement with stakeholders
  • Positioning as a thought leader in the business, global economy and governments around the world
  • A useful sources of insight and topical developments in the profession and business and public sector
  • As an agile responder to real issues faced by professionals and senior business people as well a those starting out
  • To highlight a relevant profession, useful in the world, for public good as well as business
  • It’s an attractive option for young people to join the profession as it’s viewed as a mature and elite profession compared to others
  • A human ‘face’ tackling real issues, informal style
  • It can act as a consistent commentator on important issues such as fraud and slavery
  • To promote more channels to market services
  • To amplify social channels used to bring commentary and insights into the profession
  • For choosing channels carefully as managing these networks will be all you’ll have time for
  • To show procurement as a community to solve collective problems

Procurious: And finally – look forward to 2030, what’s your BIG IDEA for the profession?

Procurement will have to get a handle on big data to support their organisations and add value.

Understanding their economic environment and its impact – ie potential Eurozone triple dip.

Understanding their demanding customers – new market opportunities with new tastes, understand what these customers want and build customisable supply chain to cater for their differing needs.

Understanding their role in new business models – high tech, Uber style organisations where very little sits on the balance sheet, but network relationships are key.

And understanding the ever changing regulation and legislation demands, as well as culturally expected business models – Ethics and compliance will become more and more important to business and their customers will watch how businesses operate through the eye of the media.

Cath (and a host of other influencers) appeared at the Big Ideas Summit on 30 April.