All posts by Procurious HQ

The Five Myths Of Workplace Underrepresentation, Busted!

Too scared to talk about workplace diversity and inclusion? Dominic Price will happily go first as he debunks the 5 most common myths about underrepresentation.

As a 6-foot-4-inch straight white guy in tech, it might seem unusual that I’m writing about diversity and inclusion. The reason is,more of us need to: write about it, talk about it, and, especially, do something about it.

Just looking at the nightly news in recent weeks, or a new report that underscores the gaps between how tech workers view diversity within their companies and the realities of the situation, it’s apparent how crucial it is to speak out on issues of equality. Speaking up can feel uncomfortable (and heck, by writing this I know I’m making myself a target for criticism), but it’s no longer an option for those of us in groups who hold the most power to stay silent.

My colleagues rightly point out that as a white guy, I’ve got quite a bit of privilege in my industry, and there’s lots of good use for it. So, here’s my boldest attempt yet to make my privilege work for everyone. Specifically, I want to clear up some major misconceptions I hear from others, and predominantly from people who look like me.

Our position of privilege means we are the most removed from the hardships others face and we need to proactively reject the myths we hear.

Myth #1: “Why should we give women and minorities a leg up? Isn’t that unfairly prioritising one group over another?”

Standard words from a fish that doesn’t know it’s in water. It’s much easier to blame others’ misfortunes on lack of intelligence or hard work than on a lack of equal opportunities. This is a protectionist strategy by the strong and wealthy to reduce the power and potential of the perceived weak. For all of the talk about being “data-driven,” many seem to believe that everyone has an equal chance to be in the workplace, despite loads of evidence to the contrary. While it would be nice to think we are all treated equally, simply being a minority can mean being treated differently by others and having fewer social and economic opportunities.

Our position of privilege means we are the most removed from the hardships others in our industry face and need to proactively reject the myths we hear.

Advocating for increased diversity in our industry doesn’t mean people from marginalised groups want an unfair advantage or hand-outs. They just want the same opportunities that others have had.

Myth #2: “You have to be a minority to be involved in diversity & inclusion (D&I).”

A wonderful way to pass the buck. The prevalence of underrepresented minorities talking about a lack of opportunities is because they feel the pain every day and are intrinsically more motivated to make it right. Just because we’re not personally guilty of creating the unequal playing field does not mean we’re not personally responsible for helping to fixing it. When your child spills milk, do you say “not my mess”? Our predecessors helped tilt the playing field, and now it’s our turn to level it out. The sooner we realise we contributed to this problem, (even if only passively through lack of action) the quicker we move from rhetoric to making a difference.

Just because we’re not personally guilty of creating the unequal playing field does not mean we’re not personally responsible for helping to fixing it.

There are plenty of ways to get involved: From merely drawing attention to biased behaviours you see, to getting involved in your company’s existing diversity efforts, or starting your own.

Myth #3: “We just don’t have a diverse applicant pool.”

Ah, yes. A favourite of many, especially in Silicon Valley where recruiting is particularly tough — for example by 2020, there will be nearly 1.5 million unfilled computer science roles. But have you asked yourself why you don’t have a diverse pool? Are you hiring your grads from the same tiny set of schools with very homogeneous student populations? Have you searched for underrepresented candidates, or created programs to bring more into the fold? What have you changed to attract and support them? While the talent pipeline is a common excuse, in truth discrimination,  implicit and explicit, constantly blocks underrepresented minorities from entering or advancing in the field; two-thirds of predominantly white and Asian women in STEM report having to constantly prove themselves in the workplace, with black women facing even more extreme biases and challenges.

It’s also worth examining your recruiting tactics to see if you’re doing anything that could be discouraging underrepresented candidates. From gendered language in job descriptions to playing up the office pool table versus paid parental leave on your careers page, you can inadvertently send the wrong message without realising it.

Myth #4: “This is political correctness gone mad.”

Political correctness is a real thing, but it’s also irrelevant to what we’re discussing here. Can efforts to promote diversity be merely political correctness when there’s a mountain of evidence pointing to it being a real problem? Many studies also show diversity has huge benefits when it comes to business and team performance, so it’s something we should all care about.

It’s true that diversity conversations can be very nuanced, which creates fear about saying the wrong thing. But there is a pretty simple fix, which is to ask questions. Listen to and believe the stories from people from backgrounds different from yours. Educate yourself. In the same way you’d tackle a new project or product feature, gather as much information as possible so you can make better, more informed decisions. This isn’t about stifling your voice, but creating room for everyone to express themselves in a way that helps us all do our best work.

Myth #5. “I don’t see gender or race” or “I treat everyone the same.”

This is straight up empirically false. Your brain sees gender, it sees race and it sees just about every other visible category imaginable, whether you consciously pay attention to it or not. Let me say it again: It is neuroscientifically impossible for you to not see attributes like race and gender, and to keep them from affecting your decision-making. I used to think treating everyone the same was what I should strive for, but it turns out that doing so actually results in discrimination and unequal opportunity. Treating everyone the same, even when they’ve faced vastly different challenges, only serves to keep them on a tilted playing field.

Embracing and supporting diversity is something we’re all responsible for and something that, by definition, we are all a part of (a single person can’t be diverse, so diversity includes white guys like me). To move forward, we need to take the crazy myths we’ve told ourselves that attempt to justify the status quo and throw them out the door. Guys like me have benefited from this mess of inequality more than any other group, so it’s our job to actively share opportunities. We’ll all win, as a team.

With what’s happening in the world, it’s important to keep an open heart and an open mind. The choice is yours. You can either become an active part of the solution or a stoic part of the issue in need of solving. Which one sounds more exciting?

Dominic West is Head of R&D and Work Futurist at Atlassin. This article was originally published on Collective Hub

Is P2P Keeping Us Stuck In The Mud?

Still debating maverick spend in your organisation, griping about tail spend or struggling to implement the right systems? Perhaps P2P is holding you back!

This article was written by Eva Milko. 

Is it me or has not much changed in the world of Purchase-to-Pay (P2P)? Twenty-five years have come and gone and yet we continue to discuss maverick spend, we gripe about tail spend and struggle with the right systems and the right processes to enable the simplest of transactions a company has in its portfolio: buying stuff.

In the meantime, those who realised that their value sits in higher areas of supply chain opportunity are doing wonders to automate, digitiSe, codify and outsource P2P work to those who have become transactional experts. Entrusting a part of your procurement house to others is not an easy task, many failing in the process, but I argue that it is somewhat necessary when the world is getting more complex, challenges more broad and opportunities often surpass the risks.

The CPO seat belongs to the one who carefully coordinates all aspects of the source to pay process with a keen eye on what can be standardised, outsourced, digitised, robotised and automated, balancing that with strategic decision making on where to place their precious human resources.

P2P buying systems remain a mystery. They are the most disliked, worked-around and challenged factor by employees in almost any company.  Our research found that only 36 per cent of stakeholders find procurement systems favourable and comfortable enough to engage with.  Our internal stakeholders are screaming “make it easy for us” and yet we continue to throw them into the bowels of twenty process steps, multiple buying channels and layers of authorisations. That’s not to mention lost time and corporate energy.

Procurement Prime

Molson Coors Procurement Office recently hosted an Executive Roundtable on this very subject and we challenged ourselves to envision a world of guided buying where the stakeholder is not exposed to procurement rigmarole but interacts with an intuitive and interactive set of buying steps. We called it Procurement Prime, taking our inspiration from the most admired ordering system in the world; Amazon Prime.

Many procurement executives and their friends in finance will say to me “but wait, we need to mitigate and monitor supplier risk” …..True, and it  is possible with a set of algorithms and predictive tools embedded into your P2P ordering process, alerting the requisitioner at the time of purchase of the supplier’s health status, including fulfillment capabilities, shipping disruptions, banking and payment alerts, further yet, providing alternative solutions.

If you can imagine it, you can plan it. If you can plan it, you can get it done.   Paying attention to how your corporate buyers embrace the P2P steps (or not), diving into their buying methods, listening and empathising will go a long way. Interestingly enough, we found that Procurement functions aligned to the Chief Supply Chain officer have much greater alignment in their organisations than those who report to the CFO. Is is time to change alliances?  Not so fast! Here are a few enablers to make such transformations possible.

Changing your functional and corporate mindset

Let’s start by recognising that your procurement value does not reside in chasing requisitions around the office and beating internal stakeholders into procurement policy submission.  Successful companies are taking a much more customer-centric approach, focusing on relieving the organisation of procurement jargon and building sophisticated systemised methods, especially for more repetitive buying.  Think Guided Buying and think Procurement Prime! This is your future and #tomorrowstartsnow

Changing your skill set

This is pivotal to opening up these conversations and imagining the possibilities.  In procurement, we do not hire enough creative people who are empowered to challenge the status quo and bring forth cool solutions.  We need more inventors, technology savvy, stakeholder centric entrepreneurs who are bold, persuasive and get things done! Yes – these transformations take money, take energy and take skilled resources to get it done, but thinking long term possibilities versus short term barriers will unshackle the organisation from procurement processes horrors and free up resources to address much more interesting issues.

Changing your focus

In our recent study, we found that 84 per cent of procurement organisations remain firmly rooted in functional effectiveness and cross functional collaboration buckets. What goes with that are correlating trends of declining year on year cost savings, the most admired and used procurement metric on the planet.  Enhanced value, total shareholder return, enhanced recognition, awesome jobs and great pay will not come from these areas.

Getting rid of the important but non-essential procurement work and entrusting it to someone much more capable is part of the transformational focus that all CPOs need to consider embracing.  Successful partnerships are built on a shared long term vision, shared values and a solid long term plan.

In our research, we found that that introducing robust supplier collaboration, supplier enabled innovation and total value chain coordination is where procurement can truly make a difference for the organisation.  Some organisations have made the leap but many struggle to make ends meet.

My prediction for these organisations is bold:  transform or die – become de-prioritised, outsourced or automated. #tomorrowstartsnow

This article, by Eva Milko, was originally published on LinkedIn. Eva is Managing Director at Procurement Leaders. 

Cladding Purchase in the Spotlight After Grenfell Tower Fire

After the tragic death of at least 58 people in the Grenfell Tower fire, confusion remains over whether the decision to use combustible panels in its construction was in accordance with British building regulations.

 

The Guardian and the BBC have both reported that Reynobond panels with a combustible polyethylene (PE) core were used in a refurbishment of the 24-storey Grenfell Tower, completed last year. This has yet to be independently confirmed by investigators, although it would explain the frighteningly rapid spread of the fire. The thermoplastic material is known to melt and drip as it burns, which spreads the fire downwards as well as upwards.

Manufacturer’s own warning ignored

A Reynobond brochure from 2016 shows that PE cores are only suitable for buildings up to 10 metres in height, while panels with a fire-retardant (FR) core should be used up to 30 metres. Grenfell Tower is 60 metres tall, for which Reynobond recommends their A2 model, with a non-combustible core.

The Guardian’s report states that the Reynobond PE cladding supplied to the companies refurbishing Grenfell Tower was £2 cheaper per square metre than the alternative Reynobond FR.

Confusion over legality of PE panels

While media outlets have pointed out the PE panels are banned in the U.S. and Europe, there remains some confusion as to whether they are legal in the U.K. or not.

Two Government ministers have said that “in their understanding”, the use of the cladding is against British building regulations.

Treasury chief Philip Hammond told BBC News: “My understanding is that the cladding in question, which is banned in Europe and the US, is also banned here. So there are two separate questions: one, are our regulations correct; do they permit the right kind of materials and ban the wrong kind of materials; and the second is were they correctly complied with, and that will be a subject the inquiry will look at and will also be a subject the separate criminal investigation will look at.”

Trade Minister Greg Hands told Sky news: “My understanding is that the cladding that was reported wasn’t in accordance with UK building regulations. We need to find out precisely what cladding was used and how it was attached.”

Vague building codes

A Reuters report found that British building regulations documents did not specifically say PE-core panels should not be used, yet that doesn’t mean builders are clearly permitted to use them: “British safety regulations across many industries are usually principles rather than rules-based.”

This means the law often requires companies to act safely without giving a specific definition of what this would involve. Firms are instead expected to be able to prove in court that they “behaved in a way that their industry would consider safe, given current knowledge and technology”.

The Fire Protection Association (FPA), an industry body, has reportedly lobbied for years for the government to make it a statutory requirement for local authorities and companies to use only fire-retardant material. 

Paper trail

Lawmakers have urged the Government and the police to immediately seize all documents relating to the building’s renovation to prevent the destruction of evidence that could show criminal wrongdoing.

“The Prime Minister needs to act immediately to ensure that all evidence is protected so that everyone culpable for what happened at Grenfell Tower is held to account and feels the full force of the law,” said Labour lawmaker David Lammy. This means that all emails, minutes of meetings, correspondence with contractors, safety assessments, specifications and reports, must be kept intact.

The Government is reportedly carrying out an urgent inspection of other tower blocks in Britain to assess their safety. There are roughly 2,500 similar apartment towers throughout Britain.

The Root Cause Of Maverick Spend

The issue of maverick spend continues to dominate the Procurious Discussion Board. Does the solution lie in systems? People? Or something else entirely?  Let’s examine some of the approaches to tackling mavericks that came up when this question was crowd-sourced to the global Procurious community.

 

We keep an eye on the most popular discussion questions here on Procurious. One topic that always generates a buzz is the issue of how to deal with maverick spend. The fact that this question keeps rearing its head proves that the problem is perennial; there’s no easy fix and it’s unlikely to be 100% solved any time soon. It’s also an area of common ground shared across our hugely varied procurement community. No matter what sector or geography you may be based in, everyone gets frustrated with maverick spend.

The value in the Discussion Board lies in the authenticity of the advice. Real procurement practitioners share real experiences, war-stories and recommendations, which is so refreshing compared to the “advice” given by agencies trying to push a product or service. There’s also an inherent acknowledgement that there’s no one correct answer – instead of being told by a systems provider that there’s a single, guaranteed fix to your problem, you might get 15 different crowd-sourced responses that you can use to cobble together your own tailored solution.

Systems or people?

Suggested approaches to tackling maverick spend tend to fall into two camps – systems vs people. A discussion started by Louise Cairns shows a great cross-section of suggestions across both these categories.

Procurious member George Thompson, for example, had this advice: “Having a good e-Procurement Portal in place, which is mandated to be used for seeking competitive quotes from suppliers, would be a great help. Simple to use, robust and efficient and very inexpensive SaaS e-Procurement Portals are available … by all means set guidelines, but ensure that there is a user-friendly e-Procurement system in place to support your policies.”

Justin Plokhooy takes the people view: “Relationships, Relationships, Relationships! … Growing your relationships with those perpetrators of maverick spend is vital to ensuring their understanding of the value Procurement can bring. The reason they are behaving like they are is because they probably either don’t fully understand what Procurement brings to the table or had a bad experience that has tainted their view of Procurement.”

Plokhooy advocates the “good cop” approach to engagement: “This is a situation where you will catch more flies with honey rather than vinegar. Heavy handed tactics won’t work.”

Scott Seymour writes that it’s about “Communication and building relationships. You also have to prove your worth to the stakeholders, which can be a daunting task, but stick with it and let them see the value sourcing can bring. Follow this up with data to show the results you are bringing.”

Getting to the root cause of maverick spend

James Ferguson writes: “I would say that maverick purchasing is normally a sign that something is wrong with the current process; people are unaware of the agreements in place, they don’t like the chosen suppliers, the system sucks, the procurement process takes too long, they can’t get the exact goods/services they need or some other issue that is stopping them. Either way, it is Procurement’s job to find out what the root cause is and solve the customers’ issue.”

Iain Wicking, a frequent commenter on the Discussion Board, agrees: “Root cause analysis is a good place to start … [companies] try to solve the problem not realising the … causes are ‘up-stream’ in terms of poor processes, hard to use systems and/or poor leadership that fails to mandate systems (providing they are easy to use) and project the value of good procurement practices (could be a combination of all of these).”

After a tongue-in-cheek suggestion that the best way to address maverick spend is by using a taser, Daniel Warnock writes that “Maverick purchasing is a symptom of a problem, not the problem itself. People buy outside the procedure for various reasons (lack of awareness of the procedure, the existing contract does not suit their requirements etc). Identify the underlying problem and maverick purchasing should be minimised.”

“Maverick purchasing is a symptom of a problem, not the problem itself.”

Cristian Martin has a similar message: “Address why there is maverick spend. Do you have the right policies in place? Has training been given to staff? Do you have the support from your senior management team? Have you given poor customer service in the past?”

And finally, this gem from Piyush Shah gives us some valuable insight into the mind of a maverick: “At a place I worked, there was a feeling [of] us (the people at the plant) versus them (the people at head office). Maverick buying was a way to assert our independence and dominance over them. It was clearly brinkmanship from both sides.”

Keith Bird, Managing Director of The Faculty, comments that the popularity of this topic demonstrates that compliance is a long-term challenge. “Maverick spend and contract leakage hamper effective benefits realisation, but a focus on compliance, effective business partnering and an understanding of the business pressure points will help CPOs make savings stick.” 

You’ve crowd-sourced your peers’ solutions, now it’s time to read the report! Download The Faculty’s “Making It Stick” research on tackling maverick spend and driving savings all the way to the bottom line.

Have A Nibble On These Bitesize Videos

Take a 2 minute  break from your hectic schedule to join Tania Seary. She’ll help you to dig a little deeper, inject some sparkle and rise to the top in your procurement career with these new videos.

 

 

Finding and keeping up with the most intriguing, and useful, procurement content online can put you ahead of your peers. But who has the time in their working day to go looking for it, or spend hours at a time absorbing it?

At Procurious, we know and understand your need to prioritise to ensure every minute you spend on social media is a minute well spent, which is why a lot of our online content is concise and gets straight to the point!

That’s certainly the case with our latest batch of eLearning videos, featuring Procurious’ founder, Tania Seary.
In this six-part series of two minute videos Tania offers some top procurement advice on networking, driving change within your team, hiring new talent  and making it to the top!
These videos are perfectly designed to be small enough for you to have a little nibble on at your leisure but guaranteed to fill you up with handy career tips.
Here’s a quick summary of what you can expect:

Network Your Face Off

Tania believes that networking is in procurement’s DNA and a key contributing factor to making it to the top! If you could benefit from a few handy networking tips, take Tania’s advice and get connected to get ahead!

The Disney Approach to Procurement

Is it possible that Disney has the magic formula for driving change management success in your procurement team? Adding a little Disney sparkle to your program might just be the solution to your problems. Here’s how to embrace the book, the film and the ride.

My 5 Killer Interview Questions

If you’re looking to hire new recruits any time soon, this is the video for you! Tania explains the importance of creating a good culture within your businesses. The best way to do that is to find people who are the perfect fit during the recruitment process by asking these five killer interview questions.

You Don’t Have To Be a Genius In Procurement

We all like to think that we’re some kind of procurement genius, that we can solve all of the world’s problems. But in truth, some of these problems are just too big for us to solve alone. Tania explains why collaboration is key.

Five Sure Fire Ways To Become A CPO

If you want to make sure you’re the procurement cream that rises to the top, you need to hear Tania’s five top tips for becoming a CPO. Start out by filling your trophy cabinet…

How To Strike Gold When Seeking A Mentor

This video is all about myth-busting. Tania explains why there’s absolutely no such thing as being too old for a procurement mentor. If you’re  yet to embrace reverse mentoring, now’s the time. Dig a little deeper and you’ll strike gold!

If you’d like Tania Seary to speak at your event, contact Olga Luscombe via [email protected] or visit TaniaSeary.com for more details. 

How To Hold On Tight To Prospective Procurement Talent

The recruitment process can be brutal. You’ve worked hard to identify and attract the best procurement talent. But,  at the last minute, the candidate pulls out leaving you back at square one.  

Everyone loves a good throwback article, which is why we’re hopping in our time machine to bring you back some of the biggest and best Procurious blogs. If you missed any of the golden oldies, look no further!

This week, we’re revisiting an article which featured some exclusive insights from Graham Lucas, Managing Director  Procurement & Supply Chain and Logistics at Michael Page. Graham suggests six ways procurement teams can hold on to new talent that they’ve worked so hard to attract. 

Procurement has come a long way and holds a position of positive influence within many organisations but there has never been a more urgent need for bigger change and greater evolution.

You need only to look at the progress over the past few years to recognise this; SRM, improved supply chains, driving both value and innovation from suppliers, and category leads shaping strategic agendas are some of the developments we have seen.

Whilst the progress is positive, the evolving shape of organisations and the disruptive nature of technology is only going to increase both the degrees, and speed of change required. I genuinely don’t believe that procurement as a function will continue to exist unless it drives a much greater breadth to its commercial influence over an organisation.

So what affect does this have on talent attraction, acquisition and retention in procurement teams?

The Procurement Talent Pool

It is clear that 80 per cent of the roles on which we are being briefed carry very similar requirements. Organisations are competing for the 20 per cent of  candidates in any potential pool that possess  the key skills needed to help procurement teams deliver that broader value. Influencing skills, communication, being able to connect with stakeholders and suppliers, and driving innovation etc. Most procurement teams will have advertised a role recently specifying many of these requirements.

Identifying the talent you want to hire is only one aspect of the challenge. You’ll also need to ensure that you are able to acquire them. Three in every  four of the offers that our clients are making are being met with counter offers, many of them substantial.  In half of these cases the counter offer is equal to or greater than the offer made by our client.

It’s important to prepare a candidate for what is to come when they resign. We would also consider what they need from the process and screen out those that are not serious. This is all part of what a good recruiter will do. And after that, it’s down to you….

What  can procurement teams  do to avoid losing talent they have worked so hard to identify and attract? It comes down to six key factors. 

Understand key motivators

Understanding candidates’ key motivators is crucial to ensuring that any chance of buy back is reduced, and to make the right hiring decisions for long-term performance and retention. If you have truly understood their motivators you are more likely to run a process that allows them to see how these can be met by you and your organisation. Where these don’t match you can save yourself critical time. This will allow you to focus on better prospects in terms of those that will actually join and, just as importantly, stay.

Get clarity on the full package

Package clarity: as with motivations, it is vital to get into the detail of a candidate’s current package at the beginning of the process so provide a full breakdown of the package and the value of it.

This will allow for an accurate comparison of a candidate’s current situation vs. the package on offer. Bonuses (likely earnings and also when they are paid), pensions, healthcare, car packages…. Not only do they mean different things in different businesses but many people don’t know the details until they are asked to look. Get in the detail early and manage expectations from day one. Otherwise you could be either under offering or underselling your own offer.

Offer a healthy balance

It’s easy to overlook the importance of a work life balance. There’s no point getting into the middle of a process only for a candidate to decide the commute is too tough or expensive. Likewise, what is the realistic work/life balance you can offer  in the new role? What are the candidate’s personal circumstances? Will this impact their final decision? It is crucial to be upfront about this from the start.

Ensure that people want to join your people!

This has a huge impact on candidates but is, strangely, sometimes underestimated. Candidates will form an attraction to a business and a team. This is separate from things like role specification, package, location etc. If you can get your prospective employee to meet people that they believe they can work with, and most importantly learn from, it makes the organisation much more desirable.

People join people more than they join companies.

A competent recruitment process

Candidates often judge businesses by their processes particularly at interview stage.  Make sure there are  clear timelines in place to manage expectations. Does the advised preparation match with the content of the interviews?

Whilst these may seem like small things, they can make a big difference. A company that is well organised, thorough and effective at recruitment, can either impress or put a candidate off. Asking someone to deliver change in an organisation that doesn’t appear able to do what it says it will do sends out the wrong signals.

Make your offer compelling

An offer should always be made based on what the hiring business thinks the candidate is worth, not just on the advertised package. For each role it is worth considering what a compelling offer would be. Both as a statement of intent to secure the candidate and also to ensure your remuneration is in line with the rest of the market. Importantly, this might not just be salary; it could be a bonus, private healthcare package or flexible working hours.

Think Big, Think Business, Think People

“I’d rather regret the things I did, than the things I didn’t do.” Insights and wisdom from the career of Hans Melotte, Starbucks EVP Supply Chain and ISM Chair. 

Hans Melotte is less than one year into his “wonderful new adventure” leading Starbucks’ global supply chain. At the same time, he is nearing the end of his tenure as Chair of the ISM Board of Directors. We caught up with Melotte at #ISM2017 to discuss topics close to his heart, including the importance of intellectual curiosity for procurement and supply managers.

Melotte’s Mantra

“There’s a personal mantra I’ve always tried to adhere to,” says Melotte. “Think business, think big, think people.”

Think business: “Let’s not just daydream here – as a supply management professional, you’re not the centre of the world. Your role is all about enabling profitable growth for your company, and the only way to do that is for you to think in terms of business or customer centricity.”

Think big: “Starbucks’ aspiration is very bold, and very ambitious. If we agree our role is to help the company achieve its aspirations, then it’s up to us to be equally bold, or there will be asymmetry between the company agenda and our agenda.”

Melotte makes the point that thinking big should be inherent in any leadership position: “I don’t think any company would say it’s okay to be a mediocre leader.”

Think people:No matter what your agenda may be, everything starts and ends with people.” Melotte is delighted to see so many young professionals filling the halls of the #ISM2017 conference: “I’m so impressed by young professionals – their ambition, their resumes and their enthusiasm. It’s incredibly energising, and humbling as well.”

Moving between industries

Last year, Melotte took a significant cross-industry leap when he moved from Johnson & Johnson to Starbucks. His advice is that professionals – particularly those with high learning agility – should have confidence about moving between industries.

“There’s no right or wrong career. People have a tendency to stack-rank careers and give advice – ‘do this, don’t do that’. I believe you just have to follow your own passion and keep the fire in your belly lit. For me, this was all about starting a new adventure and seizing an opportunity that allowed me to step outside my comfort zone and grow. Life’s too short to not experiment by stepping off the proven path. I’d rather regret the things I did, than the things I didn’t do.”

The ISM Chairmanship

We asked Melotte why he took on the demanding role of ISM Chair, particularly during a time when he was transitioning his own career from J&J to Starbucks. “There was a pyramid of motives”, he replied. “I’d always recommend that people take on an outside-of-industry role. For me, one reason was that I felt grateful, and obligated to give back to the discipline. If the discipline has been good to you, be good to the discipline. Secondly, it has enabled me to access a lens to the world which allows an incredible amount of learning. The board itself is a wonderful network to be part of. Finally, there’s no denying that trying to be a worthy Chairman grows you as a person.”

What contribution is Melotte most proud of in his tenure as ISM Chair? “ISM is a well-known brand and institution, so it doesn’t need extra polish on the logo. What it does need is constant change and evolution – I took it as a great compliment from CEO Tom Derry when he told me over the phone that I’ve helped ISM think more strategically, and think more about the future.”

Intellectual curiosity

“You really owe it to yourself to constantly invest in yourself through continuous learning and continuous education,” says Melotte. “Learn from others, grow and develop. One of the pitfalls that companies step into is when they make statements like ‘we’re different, we’re unique, this doesn’t apply to us’. No matter how good you are as a company, you can always learn from other industries.”

“Intellectual curiosity means being on a learning journey that never ends. It should have no pause button.”

Image: Starbucks.com

eLearning Videos: It’s The Final Countdown

They say all good things must come to an end, and,  sadly it holds true for our FREE e-Learning videos. The good news? You’ve still got a little time to enjoy them! You’ve got four weeks to access our eLearning course “Introduction to Procurement” for FREE: enrol here

Good times don’t last forever, and boy has Procurious had some good times in the last three years – don’t worry, that’s not going to change anytime soon!

What is about to change, however, is the pricing of our eLearning videos, which you can find in the Learning Area of Procurious.

If you’ve been with us, and supported us, from the beginning, you’ll know that our fantastic eLearning course, Introduction to Procurement, is currently available to our members free of charge.

But, on the 30th June, everything changes. The entire course of 17 modules, covering everything from Profiling the Supply Market to Developing a Scope of Work and Negotiation for Procurement will  instead be available for the price of USD$135.

Get ’em while they’re hot* (*FREE)

We’d hate for you to find yourself half-way through our eLearning course, which you’d started for free, and suddenly faced with a charge.

We also want to give you, our loyal Procurious members, plenty of notice and opportunity to share the course with your networks and procurement teams, before the new pricing comes into effect.

Tell your mother, tell your father, tell your sister and your brother (and, most importantly, your procurement peers) that they’ve got four more weeks to enjoy the course free of charge! With over two hours of video footage, you better get started. Go, go , go!

About the eLearning course

Introduction to procurement provides the optimal foundation for tomorrows procurement leaders. Structured around our own six-step strategic sourcing tool, participants will acquire strong commercial skills across a broad range of procurement functions.

But it starts off simple. If you’ve ever wished you had an easy and pain-free answer to that awful question from a distant relative, “So…what exactly is procurement?” here’s your answer:

The course progresses to highlight all aspects of the procurement profession. It gives you food for thought on your own approach and capabilities. It discusses topics such as the value of procurement, processes, market research, negotiating, strategy, social procurement and much more.

Module 6, for example, focuses on Spend Analysis:

What happens after 30th June 2017?

From the 1st July, the course will be available for USD$135 (£110) and includes:

  • 2 hours of on-demand video
  • 14 supplemental resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of completion

Don’t forget there’s a whole host of free eLearning content on Procurious ranging from podcasts to webinars and videos.

That’s right! The majority of our eLearning content will still be available completely for free!

Best of the Blog: You Appointed WHO As The New CPO?!

Increasingly, companies are appointing CPOs from outside of the supply management profession. What does this tell us about C-level expectations of procurement, and why are supply management professionals missing out?

Everyone loves a good throwback article, which is why we’re hopping in our time machine to bring you back some of the biggest and best Procurious blogs. If you missed any of the golden oldies, look no further!

This week, we’re revisiting an article which featured some exclusive insights from Deb Stanton, Executive Director of Research and Benchmarking at CAPS Research and former Global CPO of MasterCard. Deb highlights how company expectations for CPO’s are evolving and what this means  for the security of your future jobs!

This is the moment you’ve been waiting for. Years of hard work and a brilliant career in supply management has brought you to within a hair’s breadth of fulfilling your dream – to become the Chief Procurement Officer of your company. Starting at the most junior level, you’ve worked your way up the ladder to your present position as second-in-charge of the procurement function. Your boss announced his retirement last week, and you’re quietly confident your turn has come – after all, there’s absolutely nothing about the organisation’s supply chain that you don’t know.

You step into the meeting room where the out-going CPO and two other executives are seated around a table. Disconcertingly, they stop talking when you walk in and look at you guiltily. Getting straight to the point, they tell you they’re excited to announce the new Chief Procurement Officer is … Jennifer from Marketing.

Is Procurement Being Usurped?

Has this happened in your organisation? There’s every chance that when it comes time to choose a new CPO, the C-Suite will appoint someone from a non-supply background. This means that a colleague of yours in a completely different department may one day swoop in to steal the job that you’ve been working towards for years.

While CEO-level expectations of the CPO continue to blur and broaden, the skill-set required to meet those expectations can now potentially be found in any department. The fact that supply managers are still reporting difficulty in educating their businesses on the value procurement can bring to an organisation doesn’t help the situation. If a CEO (wrongly) believes that a supply manager has spent his or her career focused solely on cost, then they are likely to look elsewhere for candidates for the top job.

Deb Stanton, Executive Director of Research and Benchmarking organisation CAPS Research and former Global CPO of MasterCard, has observed the trend of CPO appointments from outside of the profession. CEOs are no longer as interested in appointing CPOs who possess the traditional skill set that is earnt over years working in supply chain. A savvy marketing professional, or a cost-conscious operations manager who understands how supply management works, makes a very attractive candidate for CPO.

So, what does this mean?

1. CEOs are looking for a different set of skills for the next CPO

The CPO of the future may have little idea how a tender is run, but they must:

  • Be business-savvy and understand the organisation as a whole
  • Know how procurement works from a customer’s perspective
  • Be completely aligned to overall business strategy (not just the supply management strategy)
  • Have a strong knowledge of the business’ finance function
  • Be focused on the core customer and external audiences
  • Embrace changing technology and external disruptive forces
  • Be an influencer and relationship management expert.

Deb referred to CAPS Research’s “Futures Study 2020”, which projects the skills required to manage a procurement function into the future.

2. The CPO doesn’t necessarily need supply management expertise

The complex and varied skill-set picked up through a career in supply management may no longer be enough to satisfy the requirements for the job of CPO. CEOs may even regard procurement’s traditional audience of stakeholders, end-users and suppliers to be too focused.

That being said, technical procurement skills do matter, and are still vital for any procurement team’s success. In the example above, the disappointed candidate who missed out on the top job can still play a vital role in educating and supporting the outsider CPO with their supply management knowledge.

What’s the solution? If you believe the CPO role rightfully belongs to you, rather than someone from a completely different department, then make sure you broaden (rather than narrow) your focus as you move upwards in your organisation. This means familiarising yourself on a macro level with the whole business, bringing the core customer into every decision you make, and being known as an influencer who can clearly articulate the value you, and your function, brings to the business.

As Deb points out, procurement professionals are in a unique position to overlook an entire business. They’ve got every chance of seeing where the opportunities are so let’s use it and not lose it!

Infographic: Nailing Your Next Presentation

Want to grab your audience’s attention with the first sentence of your presentation and keep them intrigued throughout? These presentation do’s and don’ts will have you presenting like a pro in no time!

Some people jump at the chance to present, while the very thought of getting up in front of an audience can make many of us feel weak at the knees. One thing is certain – no matter how junior your role may be, you will have to deliver a presentation at some point in your career.

Here’s how you can nail it.

There are two crucial elements to making a great presentation. The first is what you say and the second is how you say it.

If you have great content, your presentation has an excellent basis for success.  As a presenter, it will give you confidence to ace the delivery, but there are still some important points to remember.

This infographic was originally published on Walkerstone.com.