All posts by Roberta Patterson

7 Quotes to Inspire Procurement Teamwork Success

You can have individual stars, but to get the most of your procurement team, you need to inspire a team mentality.

inspire-teamwork

It’s Career Boot Camp time at Procurious! Expanding your knowledge and testing your abilities can be draining, and you will get tired. But don’t get discouraged.

Here are seven tips for building top-notch procurement teams, inspired from leaders throughout history.  I hope they inspire you to reach your goals!

  1. “Teamwork is the ability to work together toward a common vision. The ability to direct individual accomplishments toward organisational objectives. It is the fuel that allows common people to attain uncommon results.” – Andrew Carnegie

Managers must not only possess skills in managing individuals, they must be able to build and inspire high-performing teams.

Emphasising a shared goal empowers a team. If you’re a manager looking to create a strong team through a common goal, here are a few tips on how you can build, lead and take care of a team to maximise performance.

  1. “Coming together is a beginning. Keeping together is progress. Working together is success.” – Henry Ford

Organisations who promote employee engagement boast a 27 per cent higher operating margin than competitors who have less-engaged employees, according to a study by Towers Watson.

So how can you achieve these results? By implementing peer to peer learning, ‘About me’ introductions and constructive competition, you can lead your team to success.

  1. “Talent wins games, but teamwork and intelligence wins championships.” – Michael Jordan

In sports, it is a proven fact that even the most talented team members can lead an organisation to ruin if they don’t get along with their teammates.

Even when a team’s superstars perform well individually, that doesn’t automatically equal success. Having talented employees will get you nowhere without the teamwork to back it up.

  1. “When he took time to help the man up the mountain, lo, he scaled it himself.” – Tibetan Proverb

You want to help inspire teamwork within your organisation, but where do you start? In order to spark innovation within others, you must spark innovation in yourself. It is only through self-reflection and collaboration that you will be able to work in concert with your teammates.

Take some time for and learn about how opening your mind, allowing for incubation, testing boundaries, and other mental exercises can lead to successful teamwork.

  1. “The way a team plays as a whole determines its success. You may have the greatest bunch of individual stars in the world, but if they don’t play together, the club won’t be worth a dime.” – Babe Ruth

Unfortunately, many organisations focus on results and neglect the interpersonal relationships on their team. When people operate as individuals, a “quick to point the finger” attitude can undermine results.

In order to get on the path towards high performance and successful collaboration, you need to have a basic understanding of what is working, what is not, and how you can turn it around and become a successful team.

  1. “Finding good players is easy. Getting them to play as a team is another story.” – Casey Stengel

The most critical element for creating positive group dynamics is trust. It doesn’t matter how good the players are, if they don’t trust each other they will not produce at the highest level.

Is trust part of your organisation’s dynamic? Discover the five actions high-trust team members take that increase group cohesiveness and squash existing conflicts according to Covey and Link.

  1. “No one can whistle a symphony. It takes a whole orchestra to play it.” – H.E. Luccock

Many departments only pay lip service to teamwork. Members may casually talk to each other at the printer or over lunch, but their day-to-day work is mostly done on an individual basis.

When people work together toward a common goal, they put aside their issues and focus on completing the task at hand to the best of their abilities.

If you’re looking to build a sense of teamwork among your team, you should start by defining and understanding the benefits of teamwork.

Do you practice teamwork? Please share your comments below! In need of some additional inspiration? Check out these 7 inspiration quotes to get you through your procurement woes.

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Your Must-See Agenda Picks at Next Level 2016

In a packed conference, you need a cheat sheet, a list of must-see keynotes and sessions. Here is the pick of the pops at Next Level 2016.

SciQuest Next Level 2016

Before attending a conference, I like to put together a “cheat sheet” so I can stay on track and use my time efficiently to fully maximise my conference experience. And Next Level is no different!

With such an extensive role-based agenda, top notch featured speakers, plus fun Nashville activities, there is something for everyone, from the CPO to administrators.

To help you make your choices, here are some of my must-see Next Level sessions to include in your itinerary!

Next Level – Monday, August 22

Spend Analytics in State Purchasing: The Georgia Experience (Hermitage E, 11:00-12:00pm)

Join the State of Georgia, who will take you through real-life Spend Radar experiences, and how to get to those golden nuggets of spend wisdom.

Walking through the purpose behind the analysis, the panel will explore massaging the data to be more useful, how to find meaning, and what the end results can accomplish.

Reverse Auctions in Sourcing Director: The What, Why and How (Cheekwood GH, 1:30-2:20pm)

Reverse Auctions let buyers conduct fast-paced competitive bidding events where multiple suppliers place bids on one or more items.

During the auction phase, suppliers receive feedback on the competitiveness of their bids in relation to bids submitted by other participating suppliers.

This session will review when a reverse auction should be used, the configuration details critical to the construction and administration of the event, and how a buyer can track key bid data while conducting a Sourcing Director reverse auction event.

Putting it all Together in the Real World: A S2S Case Study (Tennessee B, 2:20-3:30pm)
Fred Hutchison Cancer Research Center
Fred Hutchison Cancer Research Center

Inspired by business process optimisation concepts used in the military, Mark Burch, Director of Materials, has applied them to procurement at the Fred Hutchinson Cancer Research Center, where they are waging a war on cancer.

In a nutshell, materials management is about getting everything that’s needed at the right place at the right time. Whether you’re fighting a disease or just the inefficiency gremlin, Mark’s ideas and processes can help.

Come see how the implementation of SciQuest’s full source-to-settle suite is helping to optimise processes, gain insights into the organisation’s spend and deliver a high return on investment.

People, Process and Technology: A Real-World Case Study (Tennessee B, 4:00-5:00pm)

Georgia Institute of Technology procurement team will discuss their approach to managing both spend and spend systems by following this mantra: people, process, technology. They’ll discuss challenges and processes around initial roll-out, expansion into new modules and growing users.

They’ll share key performance metrics used to determine ongoing system performance, as well as to measure overall return on investment.

Tuesday, August 23

NAEP Innovators Forum: Strategic Supplier Relationship Management (Tennessee A, 1:30-2:20pm)

Procurement and supply chain teams invest considerable time and energy negotiating exceptional contract terms with key suppliers. Many teams consider their work complete when contracts have been executed.

However, there is evidence that much of negotiated value will leak away unless it’s carefully managed over the contract life. This places a premium on the ability to manage supplier agreements. But who has this responsibility and what goals and objectives should be pursued?

NAEP Director, Doreen Murner, and University of Colorado’s CPO, Sandy Hicks, examine this topic, which was first presented in the NAEP Innovators Forum: Strategic Supplier Relationship Management White Paper.

Real World ASO War Stories (Cheekwood ABC, 2:30-3:30pm)

Illinois Tool Works

Illinois Tool Works (ITW) is a Chicago-headquartered diversified manufacturer with 49,000 employees and 90 divisions in 57 countries.

In this session, ITW’s Strategic Sourcing Center of Excellence team will discuss their journey from a single-person pilot to a powerhouse for sourcing events with more than 200 events and hundreds of millions of spend competitively bid through Advanced Sourcing Optimizer (ASO).

If you’ve ever wondered what makes or breaks a COE in global, multi-business unit organisations, this session is for you.

Analysing eProcurement Business Success – Building Your Business Case & ROI (Hermitage B, 2:30-3:30pm)
Pierre Mitchell
Pierre Mitchell

No-one recognises the need for a strong business case and ROI analysis when considering large dollar purchases more than procurement professionals.

Whether you’re considering the purchase of a full source-to settle or P2P solution, or simply want to demonstrate to your leadership the value of your existing solutions, you will find this session to be beneficial.

Pierre Mitchell, Chief Research Officer and Managing Partner at Spend Matters, will explore several facets for building successful business cases. This includes knowing your approval process and audience, key items for consideration in the business case, and methods for demonstrating success following implementation.

P2P and Beyond (Hermitage B, 4:00-5:00pm)

PayStream Advisors Research Director, Jimmy LeFever will moderate a panel featuring representatives from Florida International University, University of Colorado, Ball State University and Liberty University.

This all-star panel have implemented a procure-to-pay solution and are looking to go beyond eProcurement and accounts payable. The session will start at the beginning of their journey and discuss the individual drivers that ultimately led to implementing a P2P solution.

Topics will include panelists’ experiences before, during and after implementation, benefits achieved, ways to benchmark goals and tips for achieving post-implementation procure-to-pay excellence.

The second part will focus on the future roadmaps of these innovative organisations. Panelists will discuss what their organisations are planning in terms of strategic initiatives, including:

They will focus on planning for strategic change, increasing stakeholder buy-in and ensuring success in change management.

What sessions are you looking forward to at Next Level 2016? Tweet us and use #NL2016!

How Procurement Will Get Its Mojo Back At Next Level

Today’s procurement space is rapidly changing, yet something is amiss. Join us as Next Level keynote speaker Sigi Osagie describes how Procurement will get its mojo back.

Sigi Osagie

Procurement is rapidly evolving from what was once a manual laden process, to one where technology is enabling practitioners to deliver enhanced value contribution to overall business success.

Becoming a value creation function involves change. So how does Procurement manage change successfully and gain a better reputation across the wider enterprise?

To answer this question, SciQuest selected leading procurement effectiveness expert and writer, Sigi Osagie, for one of the keynote sessions at Next Level 2016.

Sigi knows a thing or two about procurement success. He wrote ‘Procurement Mojo – Strengthening the Function and Raising Its Profile, where he shows how to get a Procurement function firing on all cylinders.

Roberta Patterson checked in with Sigi to get a preview of what he will be talking about during his presentation.

I love the name of your book, Procurement Mojo. Has Procurement lost its mojo?

From the perspective of Procurement’s positioning in the enterprise way back when a move into the “Purchasing Department” was, in effect, a relegation to the backwoods of organisational existence, you’d have to say Procurement has come a long way.

Today, some Procurement functions are doing a fantastic job supporting the profitability and strategic goals of their organisations.

But if I aggregate my experience with clients, discussions with Procurement people in different regions and insights from trade articles, online forums, blogs, etc., it’s clear that many Procurement functions are still struggling.

Quite often the difficulties that hinder their success are “soft” issues – organisational challenges like senior executives who just don’t “get it,” territorial stakeholders, or ineffectiveness within the Procurement function itself.

Such Procurement functions lack a credible “Procurement brand.” Unless they change their approach, their Procurement mojo will remain a mirage.

During your Next Level session, you are going to speak about change management. That seems like a tall order. Do you have any tips on how a Procurement department should start?

The most fundamental requirement is effectiveness; which is more important than efficiency. You can be very efficient at the wrong things. A bit like the guy who’s very fast at climbing up a ladder, only to get to the top and discover that the ladder is leaning against the wrong wall.

Focusing on Procurement effectiveness forces us to think about what the department wants to achieve and the requisite actions to attain those end-goals.

Getting from where you are today to where you want to be is where change management comes in. Many of us in Procurement are versed in the technical aspects of the job but often lack change management know-how.

Our ability to navigate our way through change, against a backdrop of the organisational dynamics I mentioned earlier, is crucial for Procurement’s success and reputation in the wider enterprise.

So Procurement functions must centre their efforts on effectiveness and leverage robust change management. It’s impossible to do this without sound leadership. A fish rots from the head down; so having an effective Procurement leader is key – leadership is the glue that binds everything else together.

How do you build a Procurement brand?

In Procurement Mojo I use real-life examples to explain the four foundational actions Procurement functions must take. The first is building an effective organisation. It’s paramount, because people are the fundamental creators or destroyers of performance success.

The other key actions are deploying enablers (processes, systems and tools) that are fit for purpose, managing the supply base robustly, and applying an appropriate performance management framework. Everything we get right in these four areas helps nurture our Procurement brand.

Additionally, it is imperative to foster positive perceptions of Procurement in stakeholders’ consciousness, through effective communications, good (internal) customer relationship management, and smart PR.

Combining the four foundational actions with these stakeholder management approaches is how we build and sustain a great Procurement brand.

What are your suggestions for making the case for technology investment and getting executive buy-in?

Sigi MojoA solid business case is vital, but it’s not just about data and facts. It’s really about selling, and being organisationally savvy. You’ve got to read the organisational landscape and identify the right “hooks” that will resonate with executives.

Getting executive buy-in is part of good change management, thus getting your Procurement mojo back! I’m looking forward to sharing more about this at Next Level 2016.

Sigi Osagie is a featured speaker appearing on Monday, August 22 at Next Level. Follow him on Twitter!