Category Archives: Career Management

Have A Nibble On These Bitesize Videos

Take a 2 minute  break from your hectic schedule to join Tania Seary. She’ll help you to dig a little deeper, inject some sparkle and rise to the top in your procurement career with these new videos.

 

 

Finding and keeping up with the most intriguing, and useful, procurement content online can put you ahead of your peers. But who has the time in their working day to go looking for it, or spend hours at a time absorbing it?

At Procurious, we know and understand your need to prioritise to ensure every minute you spend on social media is a minute well spent, which is why a lot of our online content is concise and gets straight to the point!

That’s certainly the case with our latest batch of eLearning videos, featuring Procurious’ founder, Tania Seary.
In this six-part series of two minute videos Tania offers some top procurement advice on networking, driving change within your team, hiring new talent  and making it to the top!
These videos are perfectly designed to be small enough for you to have a little nibble on at your leisure but guaranteed to fill you up with handy career tips.
Here’s a quick summary of what you can expect:

Network Your Face Off

Tania believes that networking is in procurement’s DNA and a key contributing factor to making it to the top! If you could benefit from a few handy networking tips, take Tania’s advice and get connected to get ahead!

The Disney Approach to Procurement

Is it possible that Disney has the magic formula for driving change management success in your procurement team? Adding a little Disney sparkle to your program might just be the solution to your problems. Here’s how to embrace the book, the film and the ride.

My 5 Killer Interview Questions

If you’re looking to hire new recruits any time soon, this is the video for you! Tania explains the importance of creating a good culture within your businesses. The best way to do that is to find people who are the perfect fit during the recruitment process by asking these five killer interview questions.

You Don’t Have To Be a Genius In Procurement

We all like to think that we’re some kind of procurement genius, that we can solve all of the world’s problems. But in truth, some of these problems are just too big for us to solve alone. Tania explains why collaboration is key.

Five Sure Fire Ways To Become A CPO

If you want to make sure you’re the procurement cream that rises to the top, you need to hear Tania’s five top tips for becoming a CPO. Start out by filling your trophy cabinet…

How To Strike Gold When Seeking A Mentor

This video is all about myth-busting. Tania explains why there’s absolutely no such thing as being too old for a procurement mentor. If you’re  yet to embrace reverse mentoring, now’s the time. Dig a little deeper and you’ll strike gold!

If you’d like Tania Seary to speak at your event, contact Olga Luscombe via [email protected] or visit TaniaSeary.com for more details. 

How To Hold On Tight To Prospective Procurement Talent

The recruitment process can be brutal. You’ve worked hard to identify and attract the best procurement talent. But,  at the last minute, the candidate pulls out leaving you back at square one.  

Everyone loves a good throwback article, which is why we’re hopping in our time machine to bring you back some of the biggest and best Procurious blogs. If you missed any of the golden oldies, look no further!

This week, we’re revisiting an article which featured some exclusive insights from Graham Lucas, Managing Director  Procurement & Supply Chain and Logistics at Michael Page. Graham suggests six ways procurement teams can hold on to new talent that they’ve worked so hard to attract. 

Procurement has come a long way and holds a position of positive influence within many organisations but there has never been a more urgent need for bigger change and greater evolution.

You need only to look at the progress over the past few years to recognise this; SRM, improved supply chains, driving both value and innovation from suppliers, and category leads shaping strategic agendas are some of the developments we have seen.

Whilst the progress is positive, the evolving shape of organisations and the disruptive nature of technology is only going to increase both the degrees, and speed of change required. I genuinely don’t believe that procurement as a function will continue to exist unless it drives a much greater breadth to its commercial influence over an organisation.

So what affect does this have on talent attraction, acquisition and retention in procurement teams?

The Procurement Talent Pool

It is clear that 80 per cent of the roles on which we are being briefed carry very similar requirements. Organisations are competing for the 20 per cent of  candidates in any potential pool that possess  the key skills needed to help procurement teams deliver that broader value. Influencing skills, communication, being able to connect with stakeholders and suppliers, and driving innovation etc. Most procurement teams will have advertised a role recently specifying many of these requirements.

Identifying the talent you want to hire is only one aspect of the challenge. You’ll also need to ensure that you are able to acquire them. Three in every  four of the offers that our clients are making are being met with counter offers, many of them substantial.  In half of these cases the counter offer is equal to or greater than the offer made by our client.

It’s important to prepare a candidate for what is to come when they resign. We would also consider what they need from the process and screen out those that are not serious. This is all part of what a good recruiter will do. And after that, it’s down to you….

What  can procurement teams  do to avoid losing talent they have worked so hard to identify and attract? It comes down to six key factors. 

Understand key motivators

Understanding candidates’ key motivators is crucial to ensuring that any chance of buy back is reduced, and to make the right hiring decisions for long-term performance and retention. If you have truly understood their motivators you are more likely to run a process that allows them to see how these can be met by you and your organisation. Where these don’t match you can save yourself critical time. This will allow you to focus on better prospects in terms of those that will actually join and, just as importantly, stay.

Get clarity on the full package

Package clarity: as with motivations, it is vital to get into the detail of a candidate’s current package at the beginning of the process so provide a full breakdown of the package and the value of it.

This will allow for an accurate comparison of a candidate’s current situation vs. the package on offer. Bonuses (likely earnings and also when they are paid), pensions, healthcare, car packages…. Not only do they mean different things in different businesses but many people don’t know the details until they are asked to look. Get in the detail early and manage expectations from day one. Otherwise you could be either under offering or underselling your own offer.

Offer a healthy balance

It’s easy to overlook the importance of a work life balance. There’s no point getting into the middle of a process only for a candidate to decide the commute is too tough or expensive. Likewise, what is the realistic work/life balance you can offer  in the new role? What are the candidate’s personal circumstances? Will this impact their final decision? It is crucial to be upfront about this from the start.

Ensure that people want to join your people!

This has a huge impact on candidates but is, strangely, sometimes underestimated. Candidates will form an attraction to a business and a team. This is separate from things like role specification, package, location etc. If you can get your prospective employee to meet people that they believe they can work with, and most importantly learn from, it makes the organisation much more desirable.

People join people more than they join companies.

A competent recruitment process

Candidates often judge businesses by their processes particularly at interview stage.  Make sure there are  clear timelines in place to manage expectations. Does the advised preparation match with the content of the interviews?

Whilst these may seem like small things, they can make a big difference. A company that is well organised, thorough and effective at recruitment, can either impress or put a candidate off. Asking someone to deliver change in an organisation that doesn’t appear able to do what it says it will do sends out the wrong signals.

Make your offer compelling

An offer should always be made based on what the hiring business thinks the candidate is worth, not just on the advertised package. For each role it is worth considering what a compelling offer would be. Both as a statement of intent to secure the candidate and also to ensure your remuneration is in line with the rest of the market. Importantly, this might not just be salary; it could be a bonus, private healthcare package or flexible working hours.

Help! A Potential Employer Asked For My Facebook Password

You’re in the middle of a job interview when the recruiter shocks you by asking for your Facebook password, citing “company policy”. Do you: A) Meekly hand it over; B) Kick over your chair and storm out; or C) Politely but firmly refuse?

Have you ever been asked to hand over your social media details in a job interview? Don’t panic – it’s probably just a stress test.

Stress tests are designed to put you under pressure and see how you handle it. They range from grilling you about your weaknesses, to subjecting you to a barrage of quick-fire questions to try to fluster or catch you off-guard.

Heineken took this to the extreme in their viral recruitment video where interviewees are subjected to a range of stressful situations, including a creepy hand-holding interviewer who later feigns a heart attack. While it’s fun to watch, there’s a lesson here – in an age where candidates often give text-book answers to text-book interview questions, recruiters are looking for ways to separate the wheat from the chaff.

“We need your Facebook login details”

Your three potential reactions:

A) Meekly handing over your password: Wrong answer. This shows that firstly, you’re desperate for this job and secondly, you’re a pushover. Is this how you would behave when representing the company in a tough negotiation?

B) Anger: You’ve fallen into the trap. Even though it’s an outrageous demand, getting angry only demonstrates that you won’t be able to remain calm in the face of on-the-job pressure.

C) Politely but firmly refuse: Correct! You were on the lookout for a stress test, and you’ve identified this one as such. This takes the pressure off, allowing you to present a calm and logical response.

Unfortunately, that’s easy to say and hard to do!

How to say “no” politely 

  1. Call them out

If you’ve read the situation correctly, then you could simply respond by saying, “This is one of those stress-tests, right?”, and then launch into a detailed explanation of how you’re able to stay calm under pressure, with examples.

If they still insist, and genuinely appear to be demanding your Facebook login (and you still want this job), then you’ll need an excuse beyond the bare fact that you don’t want them seeing your drunken photos from the big party last weekend.

  1. Privacy

“I have an obligation to protect my friends’ privacy. They have their own privacy policies set on their accounts to safeguard themselves and their loved ones and that’s their right. If I start sharing their information with potential employers then I’ll have broken my trust with them.”

  1. Work/life

“For me, work and home are two separate things. I’m careful to keep work-related posts off my Facebook page, so it’s in no way relevant to any potential employers.”

  1. Direct to LinkedIn

“I think you mean LinkedIn? While I wouldn’t hand over my login details, I’d be happy to connect with you on LinkedIn so you can see how I present myself professionally on social media.”

  1. Show me yours and I’ll show you mine

This one’s a bit more provocative! “Absolutely fine – I think this is a great idea. I’d also like to see the type of team I’m joining, so if you can share your log-in details, along with your director’s and all the team members’ Facebook passwords, then I’d be happy to share mine.”

  1. Throw the question back at them

Whatever you decide to say, it’s vital you do so in a professional, calm and reasonable way. In a stress test, how you say it is more important than what you say. The interviewer will be judging your response, attitude and manner, but you can turn the tables by asking them to put themselves in your shoes.

For example:

  • “I’m sure you would agree …”
  • “I’m sure that if you were in my position…”
  • “From a privacy perspective, my friends wouldn’t be comfortable with me showing their information to people. I’m sure your friends and family would agree.”

Asking someone to put themselves in your position makes it almost impossible to be offended by a calm and rational argument.

In the end, keep in mind that there is no right answer to a stress-test question. It’s designed to judge how you react, so be confident in whichever answer you choose.

The New Age Of Procurement Technology

Procurement technology went full sail and you eagerly jumped on board. But now 90 per cent of all technology is about to become obsolete. Are you prepared for the new age? 

As the vice president of Basware’s Purchase-to-pay solution it goes without saying that I’m involved in a lot of procurement technology selection decisions. And over the years, I’ve noticed a recurring pattern in the process, across numerous organisations. It tends to play out a little bit like this:

A CPO of a large organisation is at the end of their tether thanks to a messy purchase-to pay process. It’s the age-old story with AP and procurement operating independently, maverick spend with unapproved suppliers, late payments and paper absolutely everywhere.

The easiest, and seemingly smartest, solution to the problem is the implementation of a new purchase-to-pay system, which said CPO requires, being extra savvy, to be a Software-as-a-Service solution. The CPO knows they can get a decent ROI on whichever supplier they choose.

So what’s the problem?

Unfortunately, our CPO is only looking 5 inches in front of their face! It’s no exaggeration to say 90 per cent of today’s procurement technologies will be obsolete in the coming years. And so procurement needs to start looking much further ahead!

Remember Siebel? We can’t either…

You’d be pretty hard pushed to find an organisation that uses Siebel nowadays. You might even struggle to find someone who knows what it is!

Siebel was the cream of the Customer Relationship Management (CRM) crop in the late 90’s and early 2000’s. It was the absolute best at its time.  Hundreds of millions of dollars were spent on licensing and implementing Siebel, with the promise of visibility, efficiency, and improved customer satisfaction.

Fast forward a mere ten years and…nobody uses it.  It turned on a dime thanks to Software-as-a-Service and, more specifically, Salesforce. An enormous technology shift took place, and suddenly Siebel and everything like it was utterly obsolete. More than a few CMO’s were fired as a result.

What can we expect from the next tech shift?

What can we expect from the next technology shift? We hear about  AI, machine learning and cognitive computing all the time and there’s a lot of concern amongst procurement professionals that it’s going to displace our workforce.

But it’s coming to procurement whether we like it or not. There’s a glaringly obvious application of AI for procurement professionals.

One word: data.

When today’s CPOs try to objectively evaluate the functionality of potential new solutions, they’re often bypassing  a crucial aspect (opting to solely measure tactical functionality); the game-changing competitive advantage their organisation can achieve through the power of the data.  There are two major considerations to be made here.

  1. Is the system architected for centralised data capture?

    The system should be able to capture your data, the data of all organisations using the solution  and, ideally, be able to connect with other solutions.  The more the system is designed for centralised data capture, the better chance you have of being able to take advantage of the latest  data-driven tech changes.

    My advice is that you eliminate anything that focuses solely on you and your data.  If it’s not central, you can be sure you’ll get stuck behind and end up like one of the organisations using Siebel.   But, of course, design alone is not enough.

  2. Does the system actually capture that data?

To capture all of this data, there are three parties that matter: suppliers, requisitioners, and AP. This is where tons of business cases fall apart.

  • Suppliers: To capture data you have to get all your suppliers on the system. Not just your big sophisticated suppliers, every single one! You have to get them connected, or you will fail, if not today then most definitely in the imminent future
  • Requisitioners: Who are the worst employees when it comes to using a procurement system? It’s fair to say that it’s often the sales and exec teams;  the people driving revenue for the company. These groups are only going to use a new procurement system if it’s the easiest and fastest way for them to get their jobs done, which means it has to fit in seamlessly with how they work.   If you don’t give them a system that they want to use, you won’t have them, and again you won’t be capturing the data from their transactions.
  • AP:  This is probably the most important part but so often an afterthought when looked at from a Procurement perspective. Consider how many hundreds of thousands or millions of invoice transactions are processed within your company. Now multiply that by the thousands of other companies out there and you’ll get a sense of how quickly that data can scale. Most P2P systems can’t process all of those different kinds of invoices. And that’s where we end up in Siebel world, yet again!

By committing to finding and using a system that captures all of this data, and does so not just for your organisation, but in a truly centralised platform, procurement will soon be able to achieve the following:

  • Fraud detection
  • Machines that know when you need something. Doesn’t it seem miraculous when Amazon knows what you need and presents it to you when you login?  Let me tell you that it’s not. It’s data
  • Dynamic discounting marketplaces
  • Exceptions handled without any human intervention, based on patterns of prior behavior in the data. This might not be behavior that humans can readily identify, but machines can with ease by crunching all of that data

Procurement would do well to remember that, In today’s world, the big value is in the data, not in tactical functionality.

Eric Wilson is the head of Basware’s Purchase-to-Pay business for the Americas and APAC. 

Best of the Blog: You Appointed WHO As The New CPO?!

Increasingly, companies are appointing CPOs from outside of the supply management profession. What does this tell us about C-level expectations of procurement, and why are supply management professionals missing out?

Everyone loves a good throwback article, which is why we’re hopping in our time machine to bring you back some of the biggest and best Procurious blogs. If you missed any of the golden oldies, look no further!

This week, we’re revisiting an article which featured some exclusive insights from Deb Stanton, Executive Director of Research and Benchmarking at CAPS Research and former Global CPO of MasterCard. Deb highlights how company expectations for CPO’s are evolving and what this means  for the security of your future jobs!

This is the moment you’ve been waiting for. Years of hard work and a brilliant career in supply management has brought you to within a hair’s breadth of fulfilling your dream – to become the Chief Procurement Officer of your company. Starting at the most junior level, you’ve worked your way up the ladder to your present position as second-in-charge of the procurement function. Your boss announced his retirement last week, and you’re quietly confident your turn has come – after all, there’s absolutely nothing about the organisation’s supply chain that you don’t know.

You step into the meeting room where the out-going CPO and two other executives are seated around a table. Disconcertingly, they stop talking when you walk in and look at you guiltily. Getting straight to the point, they tell you they’re excited to announce the new Chief Procurement Officer is … Jennifer from Marketing.

Is Procurement Being Usurped?

Has this happened in your organisation? There’s every chance that when it comes time to choose a new CPO, the C-Suite will appoint someone from a non-supply background. This means that a colleague of yours in a completely different department may one day swoop in to steal the job that you’ve been working towards for years.

While CEO-level expectations of the CPO continue to blur and broaden, the skill-set required to meet those expectations can now potentially be found in any department. The fact that supply managers are still reporting difficulty in educating their businesses on the value procurement can bring to an organisation doesn’t help the situation. If a CEO (wrongly) believes that a supply manager has spent his or her career focused solely on cost, then they are likely to look elsewhere for candidates for the top job.

Deb Stanton, Executive Director of Research and Benchmarking organisation CAPS Research and former Global CPO of MasterCard, has observed the trend of CPO appointments from outside of the profession. CEOs are no longer as interested in appointing CPOs who possess the traditional skill set that is earnt over years working in supply chain. A savvy marketing professional, or a cost-conscious operations manager who understands how supply management works, makes a very attractive candidate for CPO.

So, what does this mean?

1. CEOs are looking for a different set of skills for the next CPO

The CPO of the future may have little idea how a tender is run, but they must:

  • Be business-savvy and understand the organisation as a whole
  • Know how procurement works from a customer’s perspective
  • Be completely aligned to overall business strategy (not just the supply management strategy)
  • Have a strong knowledge of the business’ finance function
  • Be focused on the core customer and external audiences
  • Embrace changing technology and external disruptive forces
  • Be an influencer and relationship management expert.

Deb referred to CAPS Research’s “Futures Study 2020”, which projects the skills required to manage a procurement function into the future.

2. The CPO doesn’t necessarily need supply management expertise

The complex and varied skill-set picked up through a career in supply management may no longer be enough to satisfy the requirements for the job of CPO. CEOs may even regard procurement’s traditional audience of stakeholders, end-users and suppliers to be too focused.

That being said, technical procurement skills do matter, and are still vital for any procurement team’s success. In the example above, the disappointed candidate who missed out on the top job can still play a vital role in educating and supporting the outsider CPO with their supply management knowledge.

What’s the solution? If you believe the CPO role rightfully belongs to you, rather than someone from a completely different department, then make sure you broaden (rather than narrow) your focus as you move upwards in your organisation. This means familiarising yourself on a macro level with the whole business, bringing the core customer into every decision you make, and being known as an influencer who can clearly articulate the value you, and your function, brings to the business.

As Deb points out, procurement professionals are in a unique position to overlook an entire business. They’ve got every chance of seeing where the opportunities are so let’s use it and not lose it!

The Big Squeeze in Public Procurement

As budgets continue to shrink, how can professionals working in public procurement do more with less?

We live in a world of apparent contradictions. The amount of money being spent by global governments is rising year on year. And yet, in the majority of these countries, public sector institutions are seeing budgets shrink at the same time.

Governments are increasing spending in order to continue to provide vital services to the public. In the UK, public spending reached £761.9 billion in 2016. This is forecast to rise again in 2017, with total UK public spending is expected to be £784.1 billion.

However, there are a number of factors that need to be taken into consideration when assessing these figures. The average age of the population is on the rise. Health services are dealing with a rise in chronic diseases as a result of lifestyle choices. Investment is not only being put into social care, but also into improving the lives of the entire population. All this means that any increase in spending is swallowed up as quickly as it is released.

In addition, slow global growth means that Governments have to be aware of future spending too. What this means, ultimately, is that spending at a local level is reduced. So what does this mean for public sector procurement?

More for Less

In Scotland, funding for Councils from the Scottish Government has decreased by an estimated £180 million for 2017-18. Some of this will be offset by rising Council Tax across the country, but many Councils and Local Authorities will still be looking to make major savings.

Maintaining, and improving, public services is only the start. The public sector in a situation where they not only have to achieve more with less, but they also have to invest wisely to help future savings targets.

Technology is just one area where this can be achieved. Many cities are investing heavily in technology that will align with existing infrastructure. Following in the footsteps of pioneering cities like Barcelona and Stockholm, a number of UK cities are moving to become ‘Smart Cities’.

Intelligent Street Lighting, sensors measuring urban data including city centre footfall, air quality, and new applications for refuse collection and public parking, are just a few examples of how technology helps to build a smart city.

These technologies have a dual-benefit for Local Authorities, and other businesses in cities. Data collected can be used to drive savings initiatives, while at the same time helping to improve the quality of life for residents.

Public Procurement’s Three Cs

What does this mean for procurement? The profession will be at the forefront when it comes to savings initiatives, and will play a vital, and ever-increasing, role in these projects. But at the same time, procurement still needs to prove its worth to, and make these savings stick.

If you’re looking for somewhere to get started, or to drive continuous improvement, here are three Cs that are applicable no matter your organisation, industry, or category (or even sector).

  1. Challenge

The best saving procurement can make is by not spending money in the first place. And the best time to do this is at the very beginning of a project. By challenging requests, procurement can begin to weed out wants from needs.

Does the organisation actually need this? Does it really need the 24-carat, diamond encrusted version, when an off-the-shelf one will do just fine? Is there an alternative solution to the question that could cost less while doing the same job?

Get your client, end customer, and specification writers to really think through their requirements. Once you’ve done that, you can move on to the next C.

  1. Collaborate

Collaboration should be both an internal and external activity. Procurement should be involved from the start of the project, and work closely with other departments to get the best for the organisation.

The public sector can also collaborate more too. Instead of all setting up individual projects for the same thing, why not share what’s been done in the past? Frameworks, Dynamic Purchasing Systems, and collaborative purchasing can help save time, resources, and money.

It’s also time to be working more collaboratively with our suppliers. Procurement needs to focus, where appropriate, on building long-term relationships. By building these relationships, suppliers will feel more open to collaboration, and potentially start bringing innovative solutions to the table.

And the other thing collaboration is going to help is with the final C.

  1. Cost

As in total cost, lifecycle cost, or Total Cost of Ownership. It’s critical to long-term savings ambitions that the total cost of goods or services is understood. Depreciation, residual value, maintenance and disposal costs all need to be taken into account before any decisions are made.

Procurement should also be focusing more on the cost element with suppliers too. Profit margin is not necessarily the best place to start looking for savings. Rather than creating the perception of going after profit, switching the focus to cost can provide more opportunities for discussion and even innovation.

Getting Started

While these are very good areas to start in, they are just the start of a larger exercise. However, they will help to provide the foundation for best practice, and to change the way projects are put in place across the organisation.

Infographic: Nailing Your Next Presentation

Want to grab your audience’s attention with the first sentence of your presentation and keep them intrigued throughout? These presentation do’s and don’ts will have you presenting like a pro in no time!

Some people jump at the chance to present, while the very thought of getting up in front of an audience can make many of us feel weak at the knees. One thing is certain – no matter how junior your role may be, you will have to deliver a presentation at some point in your career.

Here’s how you can nail it.

There are two crucial elements to making a great presentation. The first is what you say and the second is how you say it.

If you have great content, your presentation has an excellent basis for success.  As a presenter, it will give you confidence to ace the delivery, but there are still some important points to remember.

This infographic was originally published on Walkerstone.com. 

Best Of The Blog – Neurodiversity – Your Secret HR Weapon

A lack  of understanding about neurodiversity has meant those with a neurodiverse profile have historically endured stigmatisation and struggled in the workplace. John Floyd explains why, and how, this is changing and what we can do to accommodate and embrace differences. 

Everyone loves a good throwback article, which is why we’re hopping in our time machine to bring you back some of the biggest and best Procurious blogs. If you missed any of the golden oldies, look no further!

This week, we’re revisiting an article about people with neureodiverse profiles, and the unique assets they can bring to your procurement organisation. 

We know the best performing teams are made up of a diverse group of people, whether that be gender, age, ethnicity or educational background. And Headmaster of Bruern Abbey, John Floyd, has just thrown “neurodiversity “ onto the list of must-have employee profiles, to help strengthen and enhance team output.

Recently rated by Tatler as one of the best Prep Schools in the UK, Bruern Abbey specialises in educating boys with dyslexia and dyspraxia. It is the only preparatory school of its kind in the UK and John Floyd is its outstanding headmaster.

John is a firm believer that learning difficulties, or learning differences, should not preclude academic success. In fact, after developing the right learning strategies at Bruern, many of the boys from go on to some of the best senior schools in the country.

Unfortunately, not everyone with dyslexia or dyspraxia is lucky enough to go to Bruern Abbey. Education systems around the world aren’t necessarily set up to accommodate those with neurodiverse profiles such as dyslexia, dyspraxia, ADHD and autism. Of course, this extends to the workplace as well.

It is estimated that:

  • 5-10 per cent of the population has dyslexia,
  • 5-10 per cent of the population has dyspraxia
  • 5-7 per cent of the population has ADHD
  • 1 per cent of the population has autism

People with neuro-diverse profiles (and there’s a lot of them!) learn differently, think differently and apply their skills in alternate ways. As John succinctly puts it, “The term neurodiversity means that someone has a brain a little bit different to the majority of people”

Turning their differences into a virtue is a great opportunity for any team leader.

Diversity wins out

Organisations are starting to realise that employing people with neurodiverse profiles and optimizing their approach to work is great for business.

A few examples include:

  • MI5’s sister service GCHQ (the Government Communications Headquarters) employs more than 300 employees with neuro-diverse profiles and are actively recruiting more.
  • Organisations such as Microsoft and EY are trialing programs to recruit individuals with neuro-diverse profiles such as Asperger’s.
  • Last May the Labour party in the UK decided to appoint a shadow minister for neurodiversity.

Employers recognise that employees with neurodiverse profiles might offer heightened analytical skills, lateral thinking and a more naturally investigatory mindset than their peers.

How do you manage neurodiversity in your  teams? 

Everyone in your team will have different strengths and weaknesses. The opportunity for you, as a leader, is to optimize every member of your team to allow them to reach their peak performance. The key is to determine who has which strengths and to tailor the opportunities and development to suit that individual.

If you’re expecting a prospective employee’s CV to land on your desk with a neurodiverse label plastered across it, think again!

As John pointed out today, “If you start to see some badly written emails from a team member, you’ll know you shouldn’t assign them to write the press releases. But there will be a whole host of things they can do for you, and probably do better than anyone else!”

John gave a few examples of areas in which those with neurodiverse profiles might particularly excel.

Get them to do the interviewing

Dyslexics often have highly developed and fine-tuned listening and oral skills. They are the most studied of all neurodiverse profiles.

Compensating for having potentially struggled with reading and writing throughout childhood, many of them develop excellent verbal and listening skills.They are likely to be a resilient bunch and great under time pressure. Dyslexics  have learnt how to work well under stress.  having been up against it ever since they were first asked to do school-work.

It could be worth relying upon them to conduct interviews with prospective employees. They might be the most socially engaging person on your team and the most capable at listening to, and evaluating, a candidate.

Let them solve the problems

Adults with dyslexia and Dyspraxia quite literally think differently and are good at cracking codes or seeing patterns in problems that those who read with ease would overlook. They’re also great at re-inventing, re-evaluating and thinking laterally.

Give them the time-sensitive or juggling tasks

A number of adults with forms of neurodiversity such as ADHD can deal with juggling a number of tasks at high speed. It’s what they do all day anyway. For most of us it would be exhausting!  They might come up with too many ideas and try to execute them too quickly but they’ll never run out of steam and they’ll be utterly committed.

John concluded his talk today by urging us not to hesitate in employing somebody with a neurodiverse profile. They’ll be grateful to be employed, they’ll be your most resilient team members and they’ll work diligently.

You can guarantee that they’ll be thinking differently about something long before you’ve even entertained the thought that there could even  be an alternate option.

10 Ways Social Media Can Get You Hired

You never know who’s watching you on social media, there’s every chance it’s your dream employer. Here’s how to make sure you get noticed and get that job!

We live in an era when we have the ability to access information in a fraction of a second. Technology has allowed us to accomplish tasks and reach out to people in ways we never thought possible, even 20 years ago.

Social media is the beast that holds much power in our success or demise. It can crumble a person’s reputation with a tweet, or catapult it. The bottom line is that the user must navigate with extreme caution.

Searching for the job you want can be exhausting. The whole process is time-consuming and impersonal, and it can be difficult to demonstrate your full range of qualifications.

We’ve come up with ten ways to leverage social media in order to look more desirable to employers.

1. Get On Board!

If you don’t have social media accounts and you’re not close to retirement, get at least one now! LinkedIn is the most popular job search site, where an estimated 95 per cent of recruiters search for their candidates.

Employers also look to social media sites like Instagram, Facebook and Twitter to get a more personal take on a candidate and make sure that they fit in with the culture of their company.

2. Maintain Your Account

You should set up a strong profile and use keywords that highlight skills that potential employers may search for.  As you develop new skills or complete certifications, let them know!

Potential employers want to see that you keep active on your profiles, but you don’t need to get overwhelmed trying to show your activity every single day on every single site. Just a little something every few days goes a long way.

3. Become a Social Butterfly

Remember, you have a choice of what to entertain and engage in, so choose wisely. You don’t have to put your entire personal life out there just to make yourself seen. In fact, that disposition has the potential to deter prospective employers and only serves as a distraction. Instead, it’s best to like, share, comment, tweet and retweet relevant information in your field and follow sites that interest you professionally.

The more you get your name in front of businesses, the more it’ll stick and show them that you are relevant and up to speed in the industry.

4. Use Discretion

By all means, be authentic, but if you desire to use social media as an avenue for potential employment, you must remember that once it’s out there, it stays out there. Photos, comments and posts can come back to haunt you with a vengeance.

It’s important to be mindful of the persona you illustrate online. Companies want someone who can represent them professionally at all times and not compromise their reputation. If you do post highly personal photos, you should keep your account private.

5. Make an Impact

Use your social media platform to gain followers by posting information that your audience will appreciate. Gaining followers will not only show employers that you have something to say and can influence the community, it will also give you the confidence to continue to make an impact.

6. Keep It Positive in the Job Search Process

It’s not easy being unemployed (or underemployed). It can take a toll on your self-confidence and your ability to land a new position, so why remind yourself of that?

Avoid using the word “unemployed” and instead highlight what it is that you are looking for. Your profile will sound much more ambitious and will remind employers that they need you as much as you need them.

7. Read Between the Lines

Actually, employers are the ones that will read between the lines, so be sure to cross your T’s and dot your I’s. Using the correct punctuation and grammar on your page and in your comments will show your potential employer how well you actually communicate.

Everyone loves to highlight their “excellent written and verbal communication skills” on a resume, then fail to proofread a comment left on a company Facebook page or description paragraph on their profile. Make sure to stay consistent with whom you describe yourself to be.

8. Get Endorsed

Since LinkedIn is one of the top job search engines, it is important to get endorsements from other professionals within the network. Your connections are allowed to endorse you, or legitimise your skill set. You can ask former bosses or coworkers to write recommendations for you, and you can certainly return the favor.

Creating several symbiotic professional relationships online can only help you. The more high-quality references you can get, the better.

9. Keep It Simple

We know … you have so many awesome qualities it’s hard to narrow it down. But simplicity is key in a great professional social media page. Narrow down your descriptors to what you want employers to know.

You may think you are offering readers a way to get to know you better, but all the extra words serve as a distraction. Get down to the essentials and stick with it.

10. Dress for Success

This seems simple, but you’d be surprised at how many people fall short with this. Your attire should lean toward the conservative, business casual side.

Social media has become a place of validation in our society, and many users look for approval from others in the looks department. Professionally, it’s an entirely different ballgame. Again, be authentic and be yourself, but err on the side of caution.

The Social Media Payoff

If leveraged correctly, social media can distinguish you from your competition without having to even step foot outside of your home. You can make yourself the most sought after in your field, or you can get lost in the shuffle of mediocrity.

If social media overwhelms you, it’s OK. You don’t have to do it all. Simply pick whichever social site works for you and stick with it. Something is better than nothing, and as with almost anything else, you get out what you put in.

This article was written by Nicola Yap and originally published on Eminent SEO. Follow @EminentSEO for more top tips! 

Five Ways Procurement Can Change the World for Entrepreneurs

“Behind every growth story like ours, there’s always a procurement person who has provided an opportunity.” Procurious caught up with inspirational dynamo Nina Vaca at ISM2017 to discover why procurement needs to give entrepreneurs every chance.   

“The unsung heroes of my stories are always in procurement and supply,” says Nina Vaca. The Chairman and CEO of Pinnacle Group has experienced a roller-coaster of ups and downs in her 20-year journey from a niche IT business that was started on her living room floor to the workforce solutions powerhouse it is today.

“Success is rarely linear,” Vaca says. “Some of the hardest moments of my life were after 9/11, when we were at the brink of bankruptcy and almost didn’t make payroll. But every time, someone in procurement saved the day by providing the opportunity to bid.”

Procurement wasn’t just responsible for pulling Pinnacle Group back from the brink. A series of big breaks, provided by people who saw the vast potential in Vaca’s business, enabled an incredible growth story from a local, to regional, to national, to a global player. “Whether it has been the CPO, or a procurement executive, or a procurement manager responsible for our sector – those are the people who have always given us a shot,” she says.

Vaca gives the example of an RFP from the procurement team at Verizon. “We lost the first, the second – by the time we got the 10th RFP, we asked them for mentoring to discover exactly what we needed to do to win the contract. When we eventually won the contract it had grown from a tiny piece of work to a significantly bigger opportunity.”

“Our next big break came from the CPO of Electronic Data Systems. At that point we were a $40 million company, and we won a $160 million contract. Again, it was because the CPO really believed in us, and mentored us through the process. That contract took us from four states to all 50. That was followed by our biggest contract in Pinnacle’s history, awarded to us by the CPO of Comcast. We didn’t know each other very well initially, but he was willing to take a leap of faith and was very intentional about doing business with us. They were looking for a minority-owned company for a very strategic piece of work. That was a very aggressive RFP process, but winning that contract affirmed our ability to provide service on a very large scale and helped us become the number one fastest growing woman-owned company in the US.”

The result of Pinnacle Group’s incredible growth was that the company found itself breaking through a ceiling that no other Hispanic, female-owned company had crossed before. “When I broke through that ceiling, I found myself to be the only woman, and the youngest, to be in that position. That’s not acceptable to me, which is why it’s so important to nurture hope and inspiration in others to do the same thing. In a way, when the CPO awarded us that contract, the community benefits outweighed business benefits.”

“‘Ambition’ is seen by some as a dirty word, along with wealth creation. That’s how the U.S. has prospered, through people creating wealth not only for their families, but for their communities and the nation. For my daughters, ambition is a necessity, so long as you approach it in a positive way, and not by trying to succeed at the expense of others.”

Five ways procurement can help entrepreneurs succeed:

1. Provide them with an opportunity to play: Big breaks, such as those that propelled Pinnacle into its position as a market-leader, were only made possible because someone in procurement saw potential, took a risk and provided an opportunity.

2. Do your homework: “Look for the best and brightest, not just at the numbers”, says Vaca. Depending on your organisation’s goals, you might be looking for the fastest-growing or most scalable organisation to work with.

3. Mentor entrepreneurs: Contracts are won when someone in procurement is willing to guide you, offer a helping hand, take your phone-call and provide an opportunity. The common thread across all of Pinnacle’s big breaks is there was a supportive CPO mentoring them through the process.  

4. Sponsor wherever possible: Vaca has a very clear definition of sponsorship: “Sponsorship means someone being willing to put their personal brand on you – your success is their success.” How do you attract sponsors? “Be crazy good at what you do, and you’ll become a magnet for people who want to sponsor you. They won’t sponsor you if you’re not bringing your best every day.”

5. Get engaged in the ecosystem: For procurement, this means getting out of your comfort zone and getting engaged with organisations like ISM, or ramping up your online presence to build your network. For Vaca, engagement means philanthropy and providing inspiration and information to people who may want to follow in her footsteps. For this reason, she launched ninavaca.com, immersed herself in promoting STEM education, and takes every opportunity to give back to the community. “We host groups of students all the time at Pinnacle headquarters, and we are the industry partner for Thomas Jefferson Collegiate Academy – an early college high school preparing students to work in STEM fields upon graduation. If you want to do global things, start locally.”

Nina Vaca is Chairman & CEO of Pinnacle Group, and Presidential Ambassador for Global Entrepreneurship.