Category Archives: Life & Style

Welcome to the Most Miserable Day of the Year

Feeling down? You’re not alone! Today is Blue Monday, a date widely claimed to be the most depressing day of the year.

The concept of the most miserable day of the year was first publicised back in 2005, dreamt up by a public relations agency on behalf of holiday company Sky Travel.

Put simply, the “equation” used to calculate when Blue Monday falls is nonsensical pseudoscience (i.e. absolute baloney), but that doesn’t mean it isn’t fun. 

W=weather, D=debt, d=monthly salary, T=time since Christmas, Q=time since failing our new year’s resolutions, M= motivational levels, and Na=the feeling of a need to take action.

In other words, the horrible weather (in the northern hemisphere), the realisation that you’ve overspent in December and that your salary isn’t going to cover it, and failing your new year’s resolutions outweighs your flagging motivational levels and the feeling of a need to take action to start the year with a bang.

 

Two factors missing from the equation

  1. Keeping up with the online Joneses!

For those of us who spend a lot of time on social media, there’s another theory emerging about why this time of the year can be so painful: social media envy. How many posts have you seen on LinkedIn along the lines of… “I’m SO EXCITED ABOUT 2018! I’ve already secured 15 new clients, I’ve met my future spouse, and I’m running a half-marathon every morning before a super-healthy breakfast! Go ME!”

If you’re exposed to enough of this, it really can make you feel inadequate. “Why aren’t I feeling this motivated?” “Why do I just want to crawl back into bed?” “Where’s MY future spouse?”

  1. Are people really brimming with joy about being back at their desk?

Yes, there is a chance that some of your co-workers are genuinely chuffed to be back at the grindstone, and best of luck to them. But for the rest of us, the end of long, pleasant holiday is really no reason to celebrate. It’s hard to get back into the swing of things and regain your work-week mojo – and until then, it’s easy to fall into a bit of a slump. After all, have you ever seen your kids’ reaction when a “back to school” ad comes on the telly?

Take heart, though, from the likelihood that many of your (apparently) highly-motivated, back-to-work-loving colleagues on social media are in fact putting on a front. Whether it’s for the benefit of their bosses, their co-workers or their clients, the super-positive post may not reflect the mood of the person glumly typing it out.

So – wishing you a miserable Blue Monday. Try not to eat too much chocolate.


In Procurement and Supply Chain News This Week:

Fiat Chrysler Reshoring Production

  • Fiat Chrysler Automobiles is investing $1 billion to move production of Ram Heavy Duty pickup trucks from Mexico to Michigan.
  • The move will lower the automaker’s exposure to potential changes to the North American Free Trade Agreement (NAFTA).
  • Approximately 2500 jobs will be moved to the company’s factory in Warren, Michigan.

Read more: http://fortune.com/2018/01/12/fiat-chrysler-michigan-mexico-nafta/

 Iranian and Chinese Tankers Collide

  • Thirty-two sailors are presumed dead after Iranian tanker “Sanchi” collided with Chinese freighter “CF Crystal” 257 km off the coast of Shanghai. The casualties are from the Iranian vessel, while the 21-member crew of CF Crystal have all been reported safe.
  • The Sanchi was carrying nearly 1 million barrels of ultra-light oil, bound for South Korea. After listing for nearly a week, a large explosion sank the vessel on Sunday.
  • The cause of the collision is unknown. Thirteen ships were employed in the rescue effort, which has been hampered by poor weather.

Read more: http://time.com/5102663/iranian-tanker-collision/

 Maccas Is Finally Ditching Foam Cups

  • McDonald’s has announced a plan to use recycled and certified sources for its fibre-based packaging by 2020, while foam packaging will be eliminated by the end of 2018.
  • Polystyrene drink containers are known to be eco-unfriendly and very difficult to recycle. The restaurant chain eliminated polystyrene packaging for hamburgers nearly 27 years ago.

Read more: http://metro.co.uk/2018/01/13/mcdonalds-will-get-rid-foam-packaging-2019-7226373/

How The Robots (Nearly) Stole Christmas

“Every Who down in Whoville liked working, a lot … until one day The Boss met a clever robot.” Continuing the tradition of a festive poem in the run-up to Christmas, check out this modern retelling of The Grinch from Procurious’ Content Director, Hugo Britt. 

Every Who down in Whoville liked working, a lot…
until one day The Boss met a clever robot.
It was sleek and terrific, with shining chrome knees,
and could do the work of fifteen FTEs.

The Boss called upon her executive team
and said with a grin that was grinchy and mean
“We’ll buy ten of these robots – that’s one hundred and fifty
Whos off the payroll – won’t that be thrifty?”

The head of HR gave a horrified gasp
“But the timing!” he said. “It’s a bit much to ask
your Whos to take a redundancy now!
It’s Christmas next week and there’ll be a huge row!”

The Boss’s brow wrinkled; her face set in a leer,
“Alright” said she, “Here’s another idea …
We’ll bring in the bots – my decision is set,
but we won’t dump the Whos for a little while yet.
They can work side-by-side for two weeks or more,
and come New Years Day, they’re right out the door.”

The very next day when the Whos came to work
They marched through the door and then stopped with a jerk
For sitting there, gleaming, daunting and massive
At the end of ten desks was a robot, impassive.

And then when the Whos all cried out “What’s the deal?”
They were shocked when the robots replied with this spiel:
“We’re your new metal workmates – we’re starting today!
We’re cognitive, clever, and can dance the ballet.
We’ll work round the clock and charge not a cent …
The ROI on us is 10,000 per cent!”

The Whos stomped as one to the Head of HR.
Seen dimly through the haze of his half-smoked cigar.
“What’s with the robots? ‘Workmates’ indeed –
You’re going to replace us! They work twice our speed!”

The head of HR, while stroking his beard
assured them it wasn’t so bad as they feared.
“They’re just here to assist. Fear not for your jobs.
Robots are the future! Stop being such snobs!
You’re quite safe (for now) so help them onboard
and we’ll have another discussion … moving forward.”

* * * * * * *

Two weeks passed quite quickly; the new year dawned bright
the Boss checked her calendar and smiled in delight.
“Today I’ll cut costs in a manner abundant –
I’ll tell one hundred and fifty Whos they’re redundant.”

She leapt to the lift and pressed second floor –
preparing to show all non-robots the door.
But when she arrived she received a surprise
At the hustle and bustle before her two eyes.

The head of the Whos leapt straight to his feet
and said “Thanks for the robots! They’re totally neat!
We worried that they would steal all our careers
but now it turns out these were unfounded fears.”

“We no longer need to do tactical chores –
mind-numbing spreadsheets and other such bores –
These robots are handling all of those tasks …
Now we have time to be strategic at last!”

The Head of HR stepped forward, then. “It’s true!
The robots are great, but your humans are too.
They’re thinking new thoughts; they’re stepping outside
the box we created with the tactical side.”

“Innovation is up! Relationships too!
Soft skills are unlocking new value for you.
These Whos are terrific – we never foresaw
that with time on their hands they can do so much more.”

The Boss raised her voice to address the whole throng
and shouted aloud “It turns out I was wrong!
I’d thought that these bots would make you inessential;
instead they’ve unlocked your hidden potential.”

“So just let me wish you a most festive season,
secure in your jobs, and having new reason
to be joyful about this happy yuletide:
humans and robots, at work side-by-side.”

Christmas Supply Chains and Fist Fights in the Toy Aisles

Do you remember the Tickle-Me-Elmo War of 1996? What about the Cabbage Patch Kid Riots of 1983? No amount of long-term forecasting can prepare manufacturers and retailers for the moment a product becomes the “must-have” toy of the season.

Robert Waller, a clerk at a Canadian Wal-Mart, told a harrowing tale about toy-mania in an interview with People after the Christmas rush of 1996. He was unpacking the latest shipment of Tickle Me Elmo (a vibrating, giggling plush toy based on a character from Sesame Street), when he became uncomfortably aware of a crowd of about 300 people watching him carefully. He opened a box, pulled out an Elmo – and the crowd stampeded.

““I was pulled under, trampled—the crotch was yanked out of my brand-new jeans,” Waller told People. “I remember being kicked with a white Adidas before I became unconscious.” Waller also suffered a pulled hamstring, injuries to his back, jaw and knee, a broken rib and concussion.

Tyco, the toy company behind the craze, saw its sales surge to an astonishing $350 million that year as every one of the million Elmo toys was snapped up.  Meanwhile, scalpers were buying the US$29.99 toy by the dozen and asking up to $10,000 on eBay by the end of the year.

The “hot-toy” phenomenon tends to happen  every year, with fist-fights breaking out in toy aisles over prizes such as Mighty Morphing Power Rangers, Teletubbies, Cabbage Patch Kids, Elsa from Frozen (who had been stripped from shelves by November of 2014) and – most recently – Hatchimals. Retailers respond by refusing to accept pre-orders and limiting purchases to one per customer.

Avoiding a Christmas disaster

Unless you’re a parent who missed out on getting the must-have toy of the season, none of the examples above are really “disasters” for the manufacturers and retailers involved. If a toy sells out in November, there’s certainly a missed opportunity if you are unable to get another shipment onto shelves before Christmas, but it’s still a success story.

The real disasters, these days, are taking place in online ordering and fulfilment. Customers are extremely unforgiving when it comes to a Christmas order not being delivered, as was demonstrated when Toys “R” Us first tried to take advantage of the online shopping craze in 1999. The company promised customers that any orders made on or before December 10 would arrive by Christmas, but as an unexpected number of orders rolled in, warehouses managers realised it would be impossible to keep this promise. Toys “R” Us sent an email to customers two days before Christmas, which led to the media making the toy retailer the focus for stories about shipping delays and tarnishing the brand for years. After this disaster, Toys “R” Us (which recently filed for bankruptcy protection in the U.S.) handed over its logistics management to Amazon.

A similar story played out in Australia in 2015 where some customers who pre-ordered their Christmas hams online with Australia’s two largest supermarkets were told at the last minute their orders were not going to be fulfilled. While a missed delivery at any other time in the year may be forgiven, emotive customer backlash at Christmas time is particularly fierce.

In other news this week:

J. Shipman Gold Medal – ISM Calls For Nominations (U.S.)

  • The J. Shipman Gold Medal Award recognises leaders in the profession who have worked diligently to promote the advancement of procurement and supply management. Now in its 87th year, the award is the highest honour conferred by ISM.
  • Nominees are considered role models, mentors and community leaders who have helped others excel in their careers. They have had innovative ideas, and their persistent efforts have helped improve the profession.
  • View a list of previous J. Shipman Gold Medal Award winners here.

Download a nomination form . Nominations must be submitted by February 1st 2018.

Meet the James Bond of Procurement

Looking for some holiday reading? We review Christopher Hepworth’s “The Last Oracle”, a fast-paced thriller starring Sam Jardine, the world’s greatest negotiator – and a procurement professional!

As a series of bizarre climate-related events occur across our planet, it seems the world is edging towards a catastrophic tipping point.

Rex Daingerfield is the owner of a giant fracking company that seeks to exploit a rich seam of gas in the environmentally sensitive Greenland ice shelf. But Daingerfield has a nemesis – his daughter. Born to an Egyptian mother, she is inducted as the Oracle of the Temple of Sekhmet. Her role is to protect the earth from the likes of her father.

The Oracle recruits the world’s greatest negotiator, Sam Jardine, to convince her father to change his destructive business model. But a secret society of the rich and powerful stands to profit from the chaos that has gripped the world. Led by an errant priest from the Temple of Sekhmet, they will do anything to stop Jardine.

As the planet edges closer to disaster, Jardine is confronted by politicians, lobbyists, vested interests – even his own radicalised half-brother – all of whom stand to gain from the mayhem about to be unleashed.

Sounds exciting, doesn’t it? Here’s what we enjoyed about this book.

A procurement hero

Sam Jardine is a procurement professional who is sent all over the world on special projects when his incredible powers of negotiation are required.

He is described in some of the advertising around The Last Oracle as “the new James Bond”. There are certainly some similarities – he keeps his cool in the novel’s many action scenes, he loves fast (solar-powered) cars, and he wins the heart of at least two female characters. But in many ways, his character has more depth than Bond. Jardine isn’t always sure of himself, and one of the strongest themes running through the book is his internal conflict between loyalty (and fear of) his oil-industry employer, his own conscience and his knowledge of impending climate catastrophe. He’s also very fallible – he makes mistakes, he gets severely injured on more than one occasion, and he doesn’t always “get the girl” despite his good looks and charm.

Jardine is also described as the world’s greatest negotiator – and this holds true, with arguably the best scenes in the novel being negotiations. Jardine leverages his cultural intelligence when negotiating with an African tribal chief, thinks fast to save his job in an interview with his furious CEO, negotiates for his life before a vengeful Egyptian goddess, locks horns with Washington lobbyists and politicians, and even extracts a multi-million dollar family secret from a drunken uncle in an English pub for the price of two pints of ale and a packet of crisps. The back-and-forth dialogue in these scenes is spot-on, and Jardine frequently wins the day by taking a risk that his opponents (and the reader) doesn’t expect.

The characters

Although there are some characters in the novel who have more scope for development, such as the ruthless fracking tycoon Rex Daingerfield, the bullish oilman Chuck Crawford, and even some radicalised Islamic terrorists, there are a handful of characters that are gratifyingly complex. We’ve already mentioned the hero Jardine’s internal struggles. Daingerfield’s mysterious daughter, Sienna, is one of three strong, intelligent female characters that Jardine interacts with, and faces a schizophrenic struggle between her identity as a holy oracle of an ancient Egyptian goddess, her filial duty to her father, and her mission to prevent an environmental holocaust. This conflict eventually lands her in psychiatric care. The theme of mental health is also present in Jardine’s younger brother Jack, whose internal demons and severe lack of judgement makes him an easy recruit for the aforementioned terrorists. 

The author is a CPO!

To let you in on a secret, “Christopher Hepworth” is actually a pseudonym. The author is head of procurement in their country for one of the world’s leading insurers, and therefore knows a thing or two about negotiation.

The world needs more procurement heroes, including fictional ones, to help raise the profile of the profession. Five stars!

The Last Oracle is the third Sam Jardine Thriller from author Christopher Hepworth. Read more reviews and purchase your copy on Amazon.

Micro-inequities Add Up

How often do you a halt a conversation, mid-flow to check your phone or reply to a text message? Ever thought about how actions like this impact the people around you? Tom Verghese explains micro-inequities. 

Let me ask you this question, how many of you have experienced one or more of the following scenarios:

  • You’re talking to someone and they’re looking at their watch while you’re sharing some information
  • You’re talking to someone and they’re texting on their phone
  • You’re talking to someone, the phone rings, they turn around and they have a long conversation with the other person on the phone while you’re just standing there?
  • How many of you have experienced being excluded from small talk?
  • How about someone passing you in the corridor of the office without speaking or saying “Hello” to you?
  • Have you ever had the experience of someone taking credit for your work?
  • How about someone constantly mispronouncing your name and not making any effort to get it right?
  • Or someone calling you a nickname without your permission?

All these are examples of what is known as micro-inequities. Micro-inequities is a term defined by Mary Rowe in the 1970s. They are defined as those subtle and disrespectful behaviours that exclude others. Sometimes they’re very difficult to recognise for both the person doing it and for the person receiving it. When you commit a micro-inequity you may only do one at a time and it may not have a big impact, but it is easy to imagine how over a period of time these individual behaviours can add up and have a significant impact. It’s like a drop of rain – if a drop of water hits you it probably won’t make a difference, but if drops of water hit you constantly it is certainly going to get you wet!

How do you become more aware of the impact of your behaviour?

The key issue here is how can each of us be more consciously aware about our behaviour and its impact on others? One way to address this question is to understand the idea of micro-affirmations. Micro-Affirmations are the opposite of micro-inequities and again are often the small and subtle behaviours that demonstrate inclusion.

One example of a micro-affirmation behaviour is inclusive verbal skills. When you’re leading a group discussion, make sure that you are involving everyone. Encourage contributions from everyone in the group, especially those who are quiet. There will always extroverts and introverts; extroverts are those who always have ideas to contribute to the meetings, and it’s easy if you are not being conscious to actually exclude the introverts. You may need to specifically ask the introverts for their ideas and input.

A second example is using non-verbal skills such as eye contact, smiling and nodding of the head. Acknowledge people when they speak up and say something, or make a contribution to the team. These micro-affirmations will lead to a greater sense of inclusion for all.

In today’s world of social media, it’s really tempting when you’re talking to someone to answer your phone or send a text. I’m not saying that you can’t ever do that, but I would challenge you to try to be conscious of what you are doing and its impact on others. It is not difficult to ask for permission to put a conversation on hold while you answer a phone call. Alternatively, have the phone on silent mode and focus and be present in that conversation.

Sprinting Outside Your Comfort Zone

When ultra-athlete, World Vision Ambassador and Melbourne Big Ideas Summit speaker Samantha Gash ran 3253 kilometres across India in scorching heat and punishing humidity, she discovered that even best-laid plans will always go awry. But, as she tells Procurious, any challenge can be overcome by adapting your plan, recalibrating and moving forward.    Hear Samantha Gash LIVE at the Melbourne Big Ideas Summit on Monday 30th October. Click here to learn more.

Who could be a better pick to talk about endurance than an ultra-marathon runner? As a former lawyer turned athlete, Samantha Gash has experienced challenges that require an enormous amount of persistence both within a corporate environment and on the running trail. She has seen first-hand how projects and big ideas will fail without the right mindset strategies, and the extraordinary achievements we’re capable of when we step outside of our comfort zone and tap into our hidden reserves of persistence.

As a World Vision Ambassador, Samantha Gash ran 3253 kilometres in 76 days across India, raising over $150,000 to fund education programs and creating a global digital campaign around the barriers to quality education for children across India. Her other achievements include a 1968km expedition run along South Africa’s Freedom Trail and four 250km desert ultramarathons as part of the Racing The Planet – Four Deserts Grand Slam.

It’s an impressive list, and reading it on paper doesn’t do justice to the heat, flies, exhaustion, injuries and sheer discomfort Samantha must have experienced on these ultramarathons. As she will tell the audience at the Melbourne Big Ideas Summit on October 30th, things never go to plan – but that’s okay, particularly if you have the right mindset to adapt and push onwards.

Adaptability

“You need to be incredibly prepared in the lead-up to a challenge, but upon execution you also need to be highly adaptable,” says Samantha. “Both components are important, because it’s likely that you’ll need to completely change what you thought you needed to do once things really kick off.”

Samantha isn’t exaggerating when she says that in India, not one day went to plan. “From weeks two to four, I was physically and mentally shaken by the fact that I had to walk for considerable periods at a time. I was experiencing body shutdown, brought on by the stress of running across India in 44 degrees and over 90% humidity, combined with trying to keep up with a demanding content schedule to meet stakeholder obligations when it would be optimal for my performance if I could rest”.

For two of the eleven weeks in India, Samantha says she was pretty much crawling. “My stomach blew up, I was getting injuries, and I wasn’t giving myself the recovery I needed. My body wouldn’t let me move beyond a power walk and short running sections. Eventually, I realised that I had to roll with it, and accepted that this was the reality for that part of the challenge. And that’s when my body started to heal itself. Seventy-seven days later, my body was injury free and powerfully running up the mountains in the east of India”.

Samantha says that when you’re doing projects of this scale, you’ll inevitably go through a breakdown period before you get to the adaption phase. “You have to be calm and kind to your body – it’s essential to get through this anxiety-ridden period.”

Relentless forward motion

The language Samantha uses – adaptability, stakeholders, execution – comes across as highly professional and wouldn’t be out of place in a corporate environment, reflecting her background as a lawyer. But there’s one over-used business catchphrase – “moving forward” – that takes on a different meaning when used by an endurance athlete.

“’Relentless forward motion’ is the idea that it doesn’t always matter how fast you’re moving; so long as you’re moving forward, you’re always moving towards your goal. It’s important to think about the strategic parts of the project when you’ll need to devote 100% of your focus and greater energy. When the odds are stacked against me in endurance racing, I rely on the strategies I have prepared that allow me to move forward.

“In a long term endurance event, whether physical or mental, people inevitably burn out and choose to opt out of the challenge. However, if you can’t mindfully push past the challenges, it’s irrelevant how fast you went.”

Strategic vulnerability

Samantha recommends that leaders should put on their “armour of toughness” at challenging times to make sure a project continues to move forward. This is particularly important at the start of a project, but down the track it’s often a good idea to show some vulnerability.

“Effective leaders know that it’s important to be able to show vulnerability, and also to accept vulnerability in others, in order to reach your goal,” says Samantha. “Sometimes the strongest leaders are the ones who can show their team a degree of vulnerability. Reversing the roles of leader and follower enables the team to step up and support you, because you won’t get the best out of your team members if you always show strong solid leadership and direct workflow.”

Samantha Gash is part of an incredible line up of inspirational, international speakers appearing LIVE at the Procurious Big Ideas Summit Melbourne on Monday 30th October. Time is running out – reserve your seat today!

Annual Leave: Make Sure You Seize The Days!

It’s the same story around the globe. Paid annual leave is yours for the taking but you never quite get round to using it…We need to shake up our priorities!

Our webinar, Out of Office: Your Career Break (Through), takes place at 1pm on 10th August 2017. Register your attendance for FREE here. 

Years ago, there were days that all blurred into one. I’d finish the week with little recollection of conversations had, what I’d achieved, or what job seekers I’d placed in amazing roles.

I loved my job. I loved it so much that I worked round the clock. You see, recruitment, like any sales role, is fast-paced and competitive. And the fear of losing a job to a competitor drove me to stay connected, 24/7. It also took priority ahead of personal relationships, which reflecting back, was a big mistake and huge learning curve.

Before I founded Agency Iceberg, I took two weeks off. I had resigned to launch my own business because I felt the recruitment industry needed a voice that would stand up for others, promote positive opportunities for women to address the gender gap, help parents find flexible roles and challenge the idea that recruitment was a ‘boys club’ or that talent agents will cut corners in any shape or form to make money.

Finding time to re-wire

It was also during this time I started doing things a little differently. I bought my first dog, Marlowe. I reconnected with friends that I had lost touch with from putting work first. I caught up with industry mentors to seek advice about launching my own business. And, after spending a few days recovering, I eventually started to feel my brain rewire itself and began ‘hearing’ conversations again!

Also, without being KPI driven, I didn’t need to check my phone as often. I wasn’t worried about missing out on client or talents’ urgent needs. My needs were put first. I started feeling calmer. I could concentrate for longer periods of time and recall conversations a week later. When my girlfriends and I caught up, I could relax and spend more time learning about their lives, rather than worrying when to get back to my desk and be reactive to other people’s needs.

After a few weeks of weeks rest and catching up with industry peers for advice and encouragement I felt that I was ready to focus on myself, my body (and lack of exercise and poor nutrition that needed to be seriously addressed) and my new professional goal: to start my own business.

If perspective was a performance enhancing drug, I’d be the first in line to sell it

In a 2010 survey of 1,700 global professional services workers, it was found that, “on average, workers report spending slightly more than half (51 per cent ) of their work day receiving and managing information, rather than actually using information to do their jobs”.

Furthermore, and perhaps more worryingly, “an average of half (51 per cent) of all those surveyed in each country say that if the amount of information they receive continues to increase, they will soon reach a ‘breaking point’ at which they will be unable to handle any more”.

At what point do we learn to stop?

Unfortunately, many of us don’t. In 2014, 11 per cent of Australians took no annual leave in 2014. Workplace perception around taking leave, leaving work on time, and what it means as a ‘productive worker’ weighs heavily on many workers, including those who come to Agency Iceberg offices feeling exhausted and on the verge of burnout.

In my own experience, I didn’t take annual leave because I felt guilty about it in the past. And when I did take leave, it wasn’t uncommon for employers to call me with urgent requests, so often I felt anxious, even when away from the office.

In Overwhelmed America: Why Don’t We Use Our Earned Leave?, the US Travel Association reviewed the factors contributing to Americans not taking paid leave. While a number of factors contribute to the findings, it suggests perhaps senior management plays a role in perpetuating myths that holidays are a ‘once a year’ goal.

“There is a striking disconnect between the importance that workers place on taking PTO [paid time off], and the ease with which they feel that they can take it. The central challenge is closing this gap”, the report said.

“Far too many employers do not encourage taking PTO (in policy and/or communications), and senior business leaders send mixed signals about the importance and benefit of taking PTO. Only 32 per cent of workers say that their employer encourages taking PTO; 33 per cent of senior business leaders either say nothing (19 per cent) or only discuss the merits of taking PTO once a year (14 per cent).”

Given that Australia has the third highest amount of average annual leave, behind countries such as the UK and Sweden, we aren’t lacking for options.

So why aren’t we taking leave more regularly, instead of when we’re nearly out of juice?

Well, as the Overwhelmed America report indicates, perhaps it is less about official policy, and more about how whether employees worry they’ll be ill perceived if they take regular breaks; the workload to manage while away; and that the business might actually fall over if they do hit pause.

The report writes, “the top barriers to taking PTO are a ‘mountain of work’ (40 per cent  difficult to take PTO), nobody else can do the work (35 per cent ), cannot afford it (33 per cent), and taking time gets harder to do the higher up you go (33 per cent) … Senior business leaders think taking time off is harder the higher up you go (56 per cent to 28 per cent for employees), that nobody else can do the work (54 to 31 per cent), and that they would come back to a mountain of work (54 to 37 per cent).”

Someone else CAN do the work

The idea that ‘no one else can do the work’ is a theme that I have felt very deeply in the past. There were years when I felt if I missed a day of work, there wasn’t anyone else in the business who could do the deal. It’s only looking back now, I realise how devoid of reality that really was. My colleagues were so darned good at their jobs, what I was actually worried about was missing out on a deal myself.

If you’re a top performer, the business will certainly miss you. But, as I’ve learned for myself, if you have failed to create a workflow that others can pick up in the occasion you get hit by a bus, or, your employer is not committed to resourcing regular leave, maybe there’s something in our  work DNA we need to seriously rethink.

There’s a lot to be said for the impact to productivity and motivation when employers build in reflection and decompression time. In addition to cognitive benefits, regular breaks promote decreased stress levels, higher productivity levels, intensified concentration levels, ability to regulate emotions and deal with stress at work, and the ability to delegate more effectively.

Prioritise rest and rejuvenation

Experience has told me, as countless books and studies do, the more regularly we prioritise rest and rejuvenation, the most effective and impactful we will be at work, as well as happier, and we can actually enjoy each other’s company every day.

Since my career break, I’ve made a commitment to not only lead by example by taking quarterly breaks, but to actively encourage my team to make plans every three months to get out of the office. I often sit down with my team during our weekly WIPs and openly discuss travel plans for the year to let them know that it’s okay to plan your personal life and enjoy it! You don’t need to tip-toe around the office and quietly plan your annual leave.

There are 365 days in the year, 249 workdays, and 20 annual leave days up for grabs in Australia. How are you going to spend yours?

Our webinar, Out of Office: Your Career Break (Through), takes place at 1pm on 10th August 2017. Register your attendance for FREE here

Anna O’Dea is a recruitment expert, LinkedIn Top Voice 2016 and Founder and Director of Agency Iceberg. This article was originally published on Smart Company.

Four Work-Life Questions To Ponder On Vacation This Summer

Going on vacation this summer? Print this out and take it someplace without any Wi-Fi….

Our webinar, Out of Office: Your Career Break (Through), takes place at 1pm on 10th August 2017. Register your attendence for FREE here

You packed your favorite journal and a couple of pens. You planned some time on the beach, or left an afternoon empty to find a table at an outdoor cafe where you can grab an ice-cold drink and just think. This vacation, you’ve told yourself, you’re finally going to be able to take a break and get some clarity.

But clarity about what, exactly?

It’s true that vacationing can hold some unexpected career benefits, in addition to letting you recharge your batteries and do some self-reflection about your working life, your personal life, and your overall goals. But musing on these big-ticket themes isn’t something many of us have a lot of practice doing. When you finally get a chance to do it, you might find your thoughts a little unfocused. That’s fine—mind-wandering is sort of the point here. But in case you need a little more structure, these are four questions to let your mind wander over.

1. Stresses and worries aside, am I happy at work?

One question worth asking is whether you’re happy with your job on a day-to-day or week-by-week basis. You may find some workdays pretty stressful, and that’s normal, but do you generally find your job fulfilling to do?

Vacation is a great time to really step back and consider that, because it’s one of those rare occasions when you can step back to monitor your own reaction to being away from work. A change of pace is always nice, but at the end of your vacation, are you excited to get back to the projects you’ve been working on? If you totally dread the end of vacation, it might be time to start looking for something else.

When you’re away from the office, you can also think about which aspects of your job are most rewarding. By identifying the tasks that excite you, you can lay the groundwork to pursue opportunities that let you do them more often.

2. Where am I headed?

One of the most aggravating questions hiring managers like to ask on job interviews is, “Where do you see yourself in five years?” Lots of people find that hard to answer, in part because a lot of the time they don’t honestly know.

That’s understandable. It can also be difficult to do long-range planning when you’re buried in the daily grind, when your goals are changing, when your industry is evolving at a breakneck pace, or all of the above. Taking some time off lets you think about whether your career is headed in a direction you’re generally happy with. To get a handle on a big-ticket question like this, try to think specifically about the skills you feel you still need to acquire to succeed.

In other words, you may not be able to see the future, but you can still think like a futurist when it comes to your own career planning. Are there people who might be good mentors (including of the unofficial kind) to help you fill in those skill gaps? Maybe it’s time for some more education. Going back to school for another degree may be daunting, but you can always start by taking a couple of professional development courses. Or maybe you just need to do a little more networking to brush up on the latest goings-on in your field.

Many companies have some form of educational benefits that lots of employees don’t know much about, let alone actually use. Maybe this vacation is the time to figure out which opportunities you can ask your HR team about once you’re back in the office. In fact, even companies that don’t offer a standing set of training resources may be willing to cover some of the cost of professional development you pursue on your own.

This is one of those items that way too few employees actually negotiate for, beyond compensation. Use a few spare hours this vacation to come up with some training options you’d like your company to help you go after.

3. Who don’t I know

You have more colleagues than just the ones who work for the same company as you. There’s a whole community out there of professionals who do much the same kind of work, but most of us don’t spend enough time getting to know them. After all, networking is a tedious chore and often completely fruitless.

And sure, sometimes that’s true. But there are a few things you can do to expand your connections in ways that don’t feel like networking. One of them is pretty old-school: Join a professional society. They’re often a great source for the latest developments in your field, sparing you the need to scroll LinkedIn for industry news. And they often have local meetings where you can meet people dealing with the same issues you are, rather than blindly scouring a random mixer for them.

There are also “networking” opportunities that might be lurking in your average workday—chances to connect with valuable people you haven’t had a chance (or a non-awkward pretext) for to strike up a conversation with yet.

You’re on vacation, though, so all this will have to wait, right? Technically, yes. But one of the reasons so many people procrastinate on (or just downright avoid) networking is because they haven’t given much thought to who’s missing from their contact lists, let alone what the best strategy might be for filling those gaps. Your vacation is a great chance to consider that. Based on where you are in your career and where you’d like to be before long (see above), think about the ideal connections you’ll need to make. Here’s a handy guide for figuring out who’s most important to you at the moment and where can you find them.

4. What’s Missing?

Work is great, but there’s more to life than the things you do to make your company money. In high school and college, you might’ve spent a lot more time doing things you were passionate about—or things that helped you discover what you’re passionate about. After hitting the workforce, most of us start to shed extracurriculars. If you look back, you may see a graveyard of discarded instruments, sports, clubs, and volunteer work stretching out in your wake.

It’s great to draw a sense of purpose and fulfillment from your full-time job, but those outside activities can also be powerful sources of energy. What’s more, they can be the steam valves that give you much-needed emotional release when the pressure at work builds up. Vacation is a good time to re-engage with old hobbies and pursuits you’ve left behind. Pull that old French horn out of the closet. Brush off your tennis racquet. Find a local dog shelter that needs another pair of hands. (Puppies are always a great cure for whatever ails you.)

Don’t feel guilty about carving out a little more time away from your work to pick up these side gigs and activities. Not only will they give you a chance to develop your other interests, they’ll also give you people to hang out with who aren’t all focused on the same set of work issues that you are.

And hey, you never know; over winter vacation about 16 years ago, I started taking saxophone lessons. Not only has it been great fun, I’m now in a band!

Our webinar, Out of Office: Your Career Break (Through), takes place at 1pm on 10th August 2017. Register your attendence for FREE here

This article, written by Art Markman was originally published on Fast Company.

Art Markman, PhD is a professor of Psychology and Marketing at the University of Texas at Austin and Founding Director of the Program in the Human Dimensions of Organisations. Art is the author of Smart Thinking and Habits of Leadership, Smart Change, and most recently, Brain Briefs, co-authored with his “Two Guys on Your Head”co-host Bob Duke, which focuses on how you can use the science of motivation to change your behavior at work and at home.

Think Big, Think Business, Think People

“I’d rather regret the things I did, than the things I didn’t do.” Insights and wisdom from the career of Hans Melotte, Starbucks EVP Supply Chain and ISM Chair. 

Hans Melotte is less than one year into his “wonderful new adventure” leading Starbucks’ global supply chain. At the same time, he is nearing the end of his tenure as Chair of the ISM Board of Directors. We caught up with Melotte at #ISM2017 to discuss topics close to his heart, including the importance of intellectual curiosity for procurement and supply managers.

Melotte’s Mantra

“There’s a personal mantra I’ve always tried to adhere to,” says Melotte. “Think business, think big, think people.”

Think business: “Let’s not just daydream here – as a supply management professional, you’re not the centre of the world. Your role is all about enabling profitable growth for your company, and the only way to do that is for you to think in terms of business or customer centricity.”

Think big: “Starbucks’ aspiration is very bold, and very ambitious. If we agree our role is to help the company achieve its aspirations, then it’s up to us to be equally bold, or there will be asymmetry between the company agenda and our agenda.”

Melotte makes the point that thinking big should be inherent in any leadership position: “I don’t think any company would say it’s okay to be a mediocre leader.”

Think people:No matter what your agenda may be, everything starts and ends with people.” Melotte is delighted to see so many young professionals filling the halls of the #ISM2017 conference: “I’m so impressed by young professionals – their ambition, their resumes and their enthusiasm. It’s incredibly energising, and humbling as well.”

Moving between industries

Last year, Melotte took a significant cross-industry leap when he moved from Johnson & Johnson to Starbucks. His advice is that professionals – particularly those with high learning agility – should have confidence about moving between industries.

“There’s no right or wrong career. People have a tendency to stack-rank careers and give advice – ‘do this, don’t do that’. I believe you just have to follow your own passion and keep the fire in your belly lit. For me, this was all about starting a new adventure and seizing an opportunity that allowed me to step outside my comfort zone and grow. Life’s too short to not experiment by stepping off the proven path. I’d rather regret the things I did, than the things I didn’t do.”

The ISM Chairmanship

We asked Melotte why he took on the demanding role of ISM Chair, particularly during a time when he was transitioning his own career from J&J to Starbucks. “There was a pyramid of motives”, he replied. “I’d always recommend that people take on an outside-of-industry role. For me, one reason was that I felt grateful, and obligated to give back to the discipline. If the discipline has been good to you, be good to the discipline. Secondly, it has enabled me to access a lens to the world which allows an incredible amount of learning. The board itself is a wonderful network to be part of. Finally, there’s no denying that trying to be a worthy Chairman grows you as a person.”

What contribution is Melotte most proud of in his tenure as ISM Chair? “ISM is a well-known brand and institution, so it doesn’t need extra polish on the logo. What it does need is constant change and evolution – I took it as a great compliment from CEO Tom Derry when he told me over the phone that I’ve helped ISM think more strategically, and think more about the future.”

Intellectual curiosity

“You really owe it to yourself to constantly invest in yourself through continuous learning and continuous education,” says Melotte. “Learn from others, grow and develop. One of the pitfalls that companies step into is when they make statements like ‘we’re different, we’re unique, this doesn’t apply to us’. No matter how good you are as a company, you can always learn from other industries.”

“Intellectual curiosity means being on a learning journey that never ends. It should have no pause button.”

Image: Starbucks.com

Going Abroad? Tips For Staying Cyber-Safe

Keeping thieves at bay when travelling used to involve money pouches and hidden pockets. These days, the threat has moved into the cyber sphere. Keeper Security’s Co-founder Darren Guccione explains. 

The holiday/vacation period is looming, and many people are making plans for international travel. If you are among them, be sure you have done all you can to take responsibility for cybersecurity when travelling. After all, it’s a dangerous world out there when it comes to the cyber threat environment. Some common sense and preparation will go a long way toward ensuring your international travel memories are of the good kind.

Let’s break down the tips and tricks of cyber safe travel into two categories. The first is basic “blocking and tackling,” which for the most part is done prior to your travel. The second category deals with security tips once you are on the road.

First, a note about U.S. Border Patrol agents

It is important to know in advance that the travel environment itself has changed. While travelling within the U.S., TSA agents at the gates are not allowed to confiscate your digital devices, nor are they allowed to demand passwords to get into them. If such attempts are made, demand to speak to a supervisor.

The rules, however, are different for U.S. Border Patrol agents and for agents in other nations too. Recently there have been multiple news reports of U.S. citizens having to turn over digital devices and their passwords as a condition for entering or re-entering their own country. What can the border agents do with your passwords or data on your devices? How long can they keep that information? How long can you be detained? These and other questions are not easy to answer. But as you will see from the tips and tricks below, there is much that can be done to minimise what might be compromised or inspected while you ensure your trip overall is as cyber safe as it can be.

Before you head out: basic blocking and tackling

  1. Back up your e-files. Just presume you are going to lose everything on your devices. If all data is backed up before you leave, then if you lose your device you won’t lose what really matters most to you.
  2. Don’t carry sensitive data. This is easier said than done if you are mixing business and pleasure, but it is not unreasonable to just leave behind all the sensitive files you are not likely to use. Store them on cloud backup or on removable media. But get them off your devices.
  3. Change all passwords for all devices. When doing this, use two-factor authentication if possible, which most devices have today. Make the passwords eight characters or longer with a combination of nonsensical letters, numbers, and symbols.  Download a free password manager that will do all the work of creating complex passwords and remembering them for you.
  4. If you haven’t checked recently, this is an excellent time to be sure your antivirus software is current. There is plenty of danger lurking in foreign hotels, coffee houses, and even airports, as we’ll see. This software is your first line of defence.
  5. If your smartphone allows, and most do, enable the feature that automatically erases all data in the event of multiple failed password attempts (usually 10 or so).
  6. If available, enable anti-theft software (often through the cloud) that allows you to lock your device remotely if it is stolen. Enable and activate the “find my phone/device” function so if your phone or tablet is stolen, you can track it, disable it, and change all the passwords.
  7. Be mindful of movies, books, and other things you have loaded into your devices that could be considered pornographic and otherwise illegal in certain other countries. Also, some downloads considered legal in the U.S. may actually violate local intellectual property or digital asset rights in other countries, should your device be searched. Just err on the side of caution and store and remove anything that might be construed as such.
  8. Disable Wi-Fi auto-connect options from all devices before you leave, such that you have to manually connect when you think it is safe to do so. The best approach is to buy a subscription to services that only connect to secure Wi-Fi hotspots throughout the world. Rates are inexpensive and getting more so all the time. Just do a search on “unlimited wifi.” If you will need to transfer or access sensitive data abroad, consider getting a highly secure VPN connection on a daily or weekly rental basis. Just search “VPN rental.”
  9. Similarly, disable Bluetooth connectivity. If left on, cyber thieves can connect to your device in a number of different and easy ways. Once they are in, your cyber world is their oyster!
  10. Finally if you do not have an international subscriber identity module, better known as a SIM card or do not have a roaming package on your smartphone, your two-factor authorisation access will be limited. All the more reason to purchase a secure Wi-Fi data plan.

Now that you’ve arrived…

The tips and tricks in this list really won’t take long at all for travellers to put in place. Doing so is great insurance against many of the cyber threats that lurk when your plane touches down on foreign soil. But once that happens and your excitement builds as you head to the luggage carousel, your cybersecurity work is not done. Here are some steps to promote cyber-safety on the ground:

  1. Double check to be sure all of your apps are password protected with fresh, new passwords, ideally stored in your password management system so you don’t have to remember any of them. And don’t use the same PIN for hotel room safes that you use for your device password.
  2. At all cost, avoid using “public” digital devices, such as those at coffee houses, libraries, and bookstores. They are often notoriously riddled with malware lurking to steal your information. If you use them, you should presume that someone other than you would see any information you enter.
  3. Be very careful about connecting to any Wi-Fi network if you haven’t subscribed to a global service previously, per the tip above. These are prime milieus for cyberthieves. Say you are in a train station (bahnhof) in Germany. You scan your device for a wireless network and there are several. A legitimate one might be “bahnhofwifi”—but you don’t know that. A cyberthief has set up his own Wi-Fi trap and it shows up as “bahnhoffwifi,” with but one letter changed. Connect to that and your troubles are just starting.
  4. Don’t charge your devices using anything other than your own chargers plugged directly into the wall or into your adapter. It is easy for cyber thieves to install malware onto hotel and other public docking stations.
  5. Never connect any USB drive or other removable media that you don’t personally own. Again, they are easy to load with malicious software.
  6. This goes without saying, but NEVER let your devices leave your sight. If you cannot physically lock devices in your hotel room safe or other secure place, take them with you. There are no good hiding spots in your hotel room. And, of course, never check your devices with your luggage.
  7. Most social media sites are happy to automatically share your location as you post photos and messages. This also tells thieves back home that you are away, which is a great time to break in. So limit the information you post regarding your location at any point in time.

Bon voyage! And safe cyber-travels.

Darren Guccione is Co-founder and CEO of Keeper Security,  a password manager app and digital vault for consumers and enterprises with 9 million+ users.