Tag Archives: career advice

Attention Generation Next: Your Clock Starts Now. Are You Ready?

COVID-19 has created a significant opportunity for generation next to lead, grow and advance. Here are five steps to break through.


Are you satisfied with your current position, or are you eager to break out and change the game?

Do same-old, status quo procurement and supply chain strategies work for you, or are you ready to rewrite the playbook for the modern era?

Procurement’s impressive performance during COVID-19, and the critical role the function plays in the ongoing recovery, has created significant opportunity for generation next. 

Are you going to take advantage?

The doors are wide open. And the rewards are substantial. Think promotions, increased comp, resources, access to emerging tech, leadership opportunities, validation and trust from the c-suite, and much more.  

But the doors won’t stay open forever. Now is the time to hustle and own your opportunity. If you’re not entirely sure where to begin, consider these five key steps to break through in today’s market.

1. Want more attention? Make your mark where it matters.

The fastest way to get noticed: push forward the strategic, board-level objectives of your organisation. 

What tops your CEO’s agenda right now? If you don’t know, request an immediate alignment meeting with your CPO or team lead. Our research found that the c-suite’s top three focus areas today are mitigating supply chain risk, containing costs, and driving business continuity. 

These three areas are your golden ticket. Get creative and be bold with your recommendations. Leadership is looking for fresh and modern ideas, not a repeat of yesterday’s strategy. Don’t hesitate to share, even if your recommendations represent a new approach for your team.

Start by thinking outside the box: Is there a use case for AI, blockchain or predictive analytics? What about partnering with a peer or competitor to solve the problem? If you can drive the results the company needs faster and more effectively than in the past, the recognition will follow.

2. Market your success like crazy.

It’s always a team game, but if you don’t advocate for yourself, who will?

Keep track of your wins and benchmark performance over time to demonstrate improvement. And report with data, not anecdotes. 

Be sure to communicate like an executive when sharing your success up the ladder. The TL;DR (too long, didn’t read) phenomenon is a very real trap. Lead with the headline, back it up with data and close with how you plan to take it up to another level. 

Remember, you, and you alone, are responsible for your career growth.

3. Champion digitisation and emerging tech.

COVID-19 rapidly accelerated the enterprise digitisation journey and eliminated all the old excuses associated with delayed tech transformation projects.

Every executive is looking to increase resilience, productivity and performance. Digitisation and emerging tech – like AI and machine learning – delivers on all fronts. Those who proactively adapt and modernise are best positioned to lead today and in the future. 

If your department is not equipped with the right technology, take a stand and champion the digitisation effort. Executives will take notice. Our research shows that 93% of organisations are investing to enable procurement’s success. There are three primary areas that companies are focusing on to propel procurement forward:

  • Data and analytics
  • Development of existing talent
  • Technology

Two of the three are directly tied to digital transformation. For many companies, September marks the start of the 2021 budgeting season. If you see an opportunity, the time to make a move is now. Make the business case abundantly clear by connecting your requests to what matters most for the organisation right now: cash, resiliency, and business continuity.

4. Learn, develop and then learn some more

Fifty-seven percent of organisations are investing in talent development to propel procurement forward, according to our survey research. That number needs to be higher… and you need to make sure you get your fair share of the investment.

COVID-19 fundamentally changed supply chain and procurement management as we know it. According to our Supply Chain Confidence Index, 97% of organisations experienced a COVID-19 disruption, and 73% are planning seismic supply chain strategy shifts post-pandemic. The status quo simply won’t cut it. You need to grow your skills, expertise and network.

Your job: Put forward your personal business case for investment. Identify the skills that you and your team need to survive and thrive tomorrow. And take ownership of your own development.

There are ample opportunities to improve and develop. Our recent survey uncovered five primary talent gaps facing the function today.

  1. Analytics
  2. Market intelligence
  3. Technology knowledge
  4. Relationships building
  5. Emotional intelligence

Mastering these five areas will push you forward in a big way. Breaking them down, there are three key themes. The first is analytics –  leaders that can analyze data, uncover trends and use insights to make fast and informed decisions will remain in high-demand. This should be area number one for professional development and training. The second centers around tech digitisation and modernisation, which we touched on earlier. The last bucket represents the soft skills necessary to be a great leader – emotional intelligence, relationships, and human connection.

Be the leader you want to follow 

As you grow, get promoted and gain more influence, prioritize being a great leader. Make it one of the most important things you do every day.

Your leadership approach can either crack the foundation of your team or launch everyone forward. In fact, Gallup says managers account for at least 70% of the variance in team engagement.

But remember, future success requires practice today. According to research from HBR, there are six key areas every aspiring leader should practice right now:

  • Creating an exciting and challenging vision
  • Translating the vision into a clear strategy and roadmap 
  • Team management: recruiting, developing and rewarding great people to execute on your strategy 
  • Focusing on measurable results
  • Fostering an environment of team innovation and learning 
  • Leading yourself — “know yourself, improve yourself, and manage the appropriate balance in your own life.”

If you wait to start practicing these skills until after you get the promotion, it may be too late. As HBR’s Ron Ashkenas and Brook Manville write: “No matter where you are in your career, you can find opportunities to practice these six skills. You’ll have varying degrees of success, which is normal. But by reflecting on your successes and failures at every step, and getting feedback from colleagues and mentors, you’ll keep making positive adjustments and find more opportunities to learn.”

The Clock is Ticking: It’s your time to lead.

For current and aspiring procurement leaders, there’s never been a better opportunity. More than 60% of procurement professionals have seen executive trust increase in the past three months. Similarly, more procurement leaders report having a seat at the executive table today than they did in May.

You have everything we need to step up, lead and earn more recognition and trust. The doors are open: are you going to walk or run through?Interested in learning more about procurement leadership? Get more insights, advice and best practices from our latest report: Procurement’s Time to Lead.

How Can You Protect Your Procurement Career For The Future?

The pandemic has many people worried about job security. But you can take steps today to prepare for your future.


The pandemic has a lot of us on edge, especially about work.

In fact, 30% of us are feeling less secure in their job than a month ago, shows research from YouGov.

It’s hard not to feel stressed when employment decisions seem out of your control.

But you actually have more power over your next career move than you might think. 

We asked top procurement recruitment experts on preparing for a bright future, no matter what goes on in the world.

Here’s their advice on being proactive and influencing your procurement destiny.

Currently looking for a new job? You should check out this helpful advice.

Step 1. Take heart

First of all, take courage in the procurement profession’s future.

That’s the advice of Mark Holyoake, Managing Director of New York-based Holyoake Search.

“It’s never a nice feeling to have to worry about your job security, and my heart obviously goes out to those who have already been laid off, or furloughed, as a result of this pandemic,” Holyoake says.

“That all being said, my message for supply management professionals who are in the market for a new job right now is actually a positive one. Procurement hasn’t been nearly as badly hit as other areas within the business; and over the past few months, it’s actually taken on a more important role than ever at many companies.”

Holyoake says a shift in procurement strategy means companies will seek to reduce cost, increase working capital, better manage unpredictable supply & demand patterns, and protect against supplier risk. 

“That is going to require them to hire new talent into the company,” Holyoake says. “While some are undoubtedly still under a hiring freeze, our observation is that the job market is starting to turn a corner and job confidence over the next twelve months is relatively high.”

So if you haven’t found the right role yet, or even if you’re happy in your job for now but you’re concerned about the future, there are new opportunities on the horizon.

Step 2. Beef up your online reputation

You can’t control if your CV or resume lands on top of the recruiting pile. 

But you can stay top of mind with an active online presence – boosting your credibility.

Are you the kind of person that rarely engages with your online network? You’re missing out.

“Online presence is vital to get noticed in today’s digital world,” says Imelda Walsh, Manager at The Source – a boutique procurement recruitment firm in Melbourne.

So jump in and join the ranks of those who offer meaningful, regular contributions on social platforms. In return, you’ll build your network, keep up with industry developments, and you could even get headhunted.

Take LinkedIn for example.

“HR, hiring managers and recruiters are using LinkedIn to search for talent at all levels and have been for the past few years,” Walsh says.

That’s why Walsh suggests these steps:

  • Develop content and share it on LinkedIn to show you are a thought leader in your area. This will help you build a community, get noticed, and assist with building your personal brand.
  •  Contribute to your network by liking, sharing and posting relevant content.
  •  Be specific about the value you can bring to a role or organisation in your LinkedIn Profile.
  •  Treat your LinkedIn like an online resume; include your responsibilities and achievements on each recent role on your LinkedIn profile.

And the best time to start is now, says recruiter Mark Holyoake. 

“Just by being more active on LinkedIn, sharing relevant articles, and participating in discussions with others from the wider procurement community, candidates are raising their visibility among prospective employers and those who already work for them, long before they go to submit a resume,” Holyoake says. “This is the edge you will need to stand out among your competition.”

But LinkedIn is only one platform, of course. You should be active wherever your potential employers are, says Naseem Malik, Managing Partner at MRA Global Sourcing, a specialist procurement and logistics recruitment firm in Illinois, USA.

On top of that, Malik suggests starting a blog to demonstrate your area of expertise, or even finding relevant volunteering opportunities with non-profits or charities.

Likewise, you might consider taking leadership roles in professional associations, and seeking out speaking engagements. You never know where your next opportunity will come from. 

Step 3. Acquire in-demand ‘hard’ skills

Impressing potential employers and recruiters online is only one part of the equation, of course. You also need the practical skills to land a new gig or get promoted.

What skills do employers want right now? Risk management, says Malik.

“We have observed a keen focus from procurement executives on risk, both in regards to response and mitigation.”

These skills include:

Supply Chain Mapping

Many companies were caught off-guard when China went into lockdown, Malik explains.

“Procurement groups that had previously invested in obtaining deeper transparency across their supply chain, down to lower-tier suppliers, were able to quickly adapt and identify which suppliers, commodities, and facilities were affected early into the outbreak,” Malik says. 

“This skill is of critical importance, lest we encounter another unprecedented event in the future.”

Contract Management

During the pandemic, thousands of suppliers have claimed “force majeure” declarations as their businesses have grappled with crippling circumstances, says Malik. 

“Being able to collaborate with legal teams to build in contractual protections to mitigate future risk, and understanding nuances between different governing laws across the globe is the desired skill set for procurement employers moving forward,” Malik explains.

Supplier Risk Technology Aptitude

“As Deloitte’s 2019 CPO Survey reveals, “most CPOs are often not satisfied with the results of their digital technologies, especially when managing supply chain risk and supplier relationships,’” says Malik.

“This gap has surely been amplified in 2020, and additional investment in supplier risk technology is a certainty since companies need to have their hands on the pulse of the risk factors for their key vendors, especially from a business continuity and financial solvency perspective. Professionals who familiarise themselves with this technology will separate themselves from the pack.”

4. Keep learning

Malik also advises procurement professionals to learn about rapidly changing technologies that affect the industry, like AI, Blockchain, and big data.

Tech know-how also includes communication tools that are firmly part of office life – Zoom, Slack, Microsoft Teams, Google Meet, etc.

You likely won’t get any training on how to use these tools if you join a new company. You’ll be expected to know and use them, so now’s the time to practise.

Additionally, Malik says it’s wise to pursue industry certification and take the opportunity to continue your education.

“There are tonnes of free webinars to learn and hone skills, stay sharp, and develop new areas of expertise,” says Malik.

5. Sharpen your ‘soft’ skills

Right along those ‘hard’ skills, you should take the opportunity to work on your ‘soft’ skills, says recruiter Mark Holyoake.

Of course, your ability to negotiate a killer contract should not be dismissed, but having the soft skills needed to gauge a situation and read behavioural clues to determine your course of action, as well as communicate your ideas and strategies, is arguably more vital to success in the modern procurement function,” Holyoake says.

Some soft skills that naturally fit procurement are:

  • trading skills or street smarts
  • self-awareness 
  • empathy
  • self-confidence 
  • resilience 
  • appreciation of simplicity
  • boldness

And don’t worry if these don’t come naturally to you. With enough practise, you can master any of them. Google even has a free online course in soft skills, if you fancy it.

Despite the name ‘soft’, these skills are more important than you might realise.

85% of your job success comes from soft skills, with only 15% from hard skills, according to 2016 research from Harvard University, the Carnegie Foundation and Stanford Research Center.

6. Take care of you

Finally, take time to look after yourself, says Holyoake. And that’s doubly true in these strange times.

“Ensure you make time for your physical and mental health while you’re engaged in your job search,” Holyoake says. 

“Don’t forget to give time to your relationships and the people who are supporting you like family and friends, too. It might sound counterproductive, but by taking some time for yourself, you’ll have more energy and focus.”

Join Procurious to connect with 40,000 other ambitious procurement professionals and get free access to networking, industry news, training and much more. 

Accelerate Your Creative Potential: 6 Tips For A More Innovative Career

Innovation is everyone’s business. Accelerate the potential of your career with these tips on building your creative potential


Innovation isn’t just about Disruption with a capital ‘D’. It’s not just about the next big product out of Silicon Valley. It is about making improvements to our business models, supply chains, ways of serving customers and manufacturing processes.

Not only that, but innovation is also a mode of thinking, a way of being, and a journey we can all go on in our day to day work and life to improve our career prospects, productivity and even our wellbeing.

In this article, I will share some of the practical steps you can take to accelerate the potential of innovative thinking to transform your career and enhance your effectiveness at work.

These tips don’t just apply when you’re working on an obviously innovative project, but to every challenge you face. Go forth and innovate!

Why innovate at all?

Innovation is about supporting growth and looking for new opportunities to meet the needs, desires and expectation of customers, employees or other stakeholders.  Innovation enables people to harness their own and their teams’ creative potential to solve real-world problems.  If harnessed correctly it can improve employee engagement, customer satisfaction and bottom line revenue.

Not in A Creative Job? You Need To Be An Innovator Too!

Creativity is not the end game.  Creativity is an enabler to help you to overcome a challenge or meet a need from your end user.  It is a tool to help you move forward when you might be stuck.  Every role will face problems that need to be solved. Every job involves processes that can be improved. Every career requires innovation to progress.

How to Be More Innovative

Be expansive in your thinking

We all make assumptions about our world and the problems we encounter. These assumptions can help us make lightning quick decisions that enable us to take action.

However, when you are faced with a problem or challenge, there is always the potential to do things better. This is where Innovation comes in.

To be expansive in your thinking, you need to suspend your judgement and forget your assumptions.

Say to yourself: how else could this work?

Then, when ideas comes to mind, ignore the voice  that says, ‘this is a crazy idea and it won’t work’. Instead, ask yourself “under what circumstances could this be possible?”.

Most importantly, just because it hasn’t worked first time, don’t dismiss the idea – think like a start-up, find the learning and improve your idea.

Be Curious

Don’t accept the status quo; be a restless provocateur.  Be curious to understand how others try and solve problems similar to yours, both within your industry and outside it.  Look for stimulus to hope you see your problem from a new angle. You might find the solution somewhere, but more often, you will find principles that you can build on to develop your own innovative ideas to solve your specific problems.

Have some structure

Innovation can get a bad rap because it can seem woolly.  Google say, ‘Creativity Loves Constraint’ and they are one of the best examples of an innovative organisation in the world!  So, ensure you create a process to follow, map your stakeholders, agree draft timescales and use a methodology such as Design Thinking to help guide you from first observation through to launch.

Prototype

Build a rough and scrappy prototype and test it with your key stakeholders.  Give them a sense of the experience or the product and actively get them to tell you everything that is wrong or doesn’t work.  Often, new innovations fail because the pilot only tested if it the idea could be operationalised – not if there was a genuine need or desire from the end user.

Be A Risk Taker

In uncertain times we will encounter so many unknown unknowns – we cannot possibly plan for all the challenges we will face.  We will all have to think differently and invent new solutions to problems we don’t yet know about.  By Prototyping and Testing with your end user you can mitigate risk.  

The Biggest Tip For Innovation

Have Ideas not Thoughts.  So often when we are asking for blue sky ideas we end up with non-specific Thoughts.  An Idea is succinct, actionable and can be understood quickly by someone who was not in the room when it was created.  A Thought is an intention but there is no clear path to next steps.  Keep asking yourself and others ‘what’s the idea? What would we actually do? What would our end user experience differently’?

Ask yourself ‘can someone take this idea and do something specific with it?’ if they can, then it’s a good idea that’s ready for testing. If they can’t, go back to it and build it some more.

This will ensure your innovative thinking delivers results, which will enable you to stand out from the crowd and enhance your career prospects.

Catch Mok talk all things innovation in our highly anticipated Career Bootcamp with IBM Sterling Supply Chain. Register here.

What It Feels Like To Be Furloughed

Have you been furloughed during the coronavirus crisis? Many people have. Here’s a searingly honest account of what it feels like.


Matt* was suddenly and unexpectedly furloughed from his job as a sourcing consulting director at one of the US’s most recognisable businesses. He has shared his story here on the condition of anonymity. 

Life has a funny way of throwing us curveballs, hey? Just last weekend, I found a list of goals I’d made, sometime after the new year when the enthusiasm of resolutions had yet to wane. I’d included the good old standard goals, something like ‘get fitter,’ ‘scroll less!’ ‘don’t get hung up on things you can’t change!’ but there was also a solid few career ones in there. None of them, I might add, included being sent home from work, suddenly and unexpectedly, with no return date and no certainty there would even be a job to return to. But then again, was a pandemic really in anyone’s plan? I’ve since heard that some people believed it possible, but to be honest I never really gave the idea much thought. 

I’m a sourcing consulting director by trade, and I love – or, I loved – everything about my job. Helping clients transition and transform their businesses was my bread and butter, and I enjoyed the variety and challenges it afforded me. On a daily basis, I’d be confronted with new and different projects; no two clients were the same. As a natural people-person, I found the client contact invigorating and the problem solving even more so. I was often jet-setting around the country and seeing different cities while living out of a suitcase and it suited me just fine. It enabled me to get properly embedded in my work and give it my all. 

Around January, I remember seeing eerie photos of Wuhan and thinking how strange it looked and seemed. I think I saw a photo of a door welded shut on an apartment block and I reflected on how grateful I was for American freedoms, and how I never thought something even resembling a lockdown could ever happen here. Boy, was I wrong. Our doors might not be welded shut but we sure are trapped in another way. 

Have you seen the movie the Lion, the Witch and the Wardrobe? If you haven’t, it’s where four English children go through their wardrobe into a land completely unrecognisable to them, called Narnia. ‘Virus life,’ to me, felt like Narnia, but not in a good sense. When the Covid-19 pandemic hit, it felt like we were safely in the wardrobe one day and then a place we truly didn’t want to be the next. 

From a work perspective, when the pandemic did hit hard, I was immediately concerned about the travel side of my job, but not my actual job, interestingly. But as a business, we were shocked at how quickly things exploded and started having an impact. Somehow, stil, I wasn’t worried. But then. 

When they told me, I didn’t really react much. I was shocked, I think, maybe a little numb. I’ve always been a risk-averse person, always doing the right thing, always trying to get a stable job and succeed at it. So when I heard I was being furloughed, I kind of got this sense of, but I’ve always done the right thing? I certainly wished it wasn’t me. In a rational sense, I got it, of course I did. I understood the dynamics, I knew that things were unstable now and changing fast. But still. 

Since being stood down from my role, time has taken on a strangely elastic sense. Sometimes days go fast, especially when I get really engaged in playing games with my family or staying up late watching a movie. I know some people’s children have driven them crazy, but I’ve honestly enjoyed my family dynamics and our closeness so much. But when I do find a minute to myself, I can’t say my mind is completely clear. My business has told me, ‘as far as they know’ that I’ll be back, but I can’t help but wonder. A few of my colleagues have been laid off and I now see the fear and dread in their eyes as they confront America’s most challenging job market. Sure, in procurement we’re weathering the storm well but nothing is for sure. I try not to think about being fired. Now I’m not ‘present’ at work, I do feel genuinely worried. 

Being furloughed has been a great time for personal reflection. Fortunately, I was in a relatively secure financial position prior to this and so far, money hasn’t been a real issue – but I know for so many people, that simply isn’t true. I’ve also paused and reflected on what is an ‘essential versus a ‘non-essential’ business – something I’d never really thought about before. All things being equal, if I was ever offered a job again, I’d definitely preference an ‘essential’ business as having a stable job is critical to me. Despite my relative financial stability, I’ll also be more conservative with cash. You truly never know what is around the corner. That’s what this pandemic has taught me. 

In life, I’ve always been used to knowing what’s coming next. It’s such a strange feeling to wake up and not have to plan anything past my morning coffee. But at the same time, it’s nice to take a breath. The future is unclear, but I feel, in procurement at least, that there’s hope.

Editor’s note: As of 20 May 2020, Matt has been officially ‘stood up’ and will be imminently returning to his role. If you enjoyed this article then read the wildly popular article You’ve been fired or made redundant. What to say to your next boss?

Join Procurious to connect with 40,000 other ambitious procurement professionals and get free access to networking, industry news, training and much more. 

How To Work With People You Don’t Like

Working can feel impossible when you have to collaborate with someone you don’t like. Here’s how to do it.


Michelle* had recently taken on the role of CPO at a large manufacturing organisation. It was a job she’d been planning, and pining for, for years, so she was heavily invested in making it a success. To do so, she’d carefully mapped her stakeholders, investing in understanding each of their unique needs and situations. But two months in, there was a problem. And the name of that problem was Mark. Unfortunately, Mark was also the CFO. 

Michelle had done what she could to get Mark onside. And worse, she could see from his relationships with others in the business that Mark wasn’t particularly difficult – in fact, he seemed to be generally competent and well-liked. But she just didn’t like him, and he didn’t like her either. 

As many of us in procurement would know, though, not getting along with the finance department can be particularly troublesome. And so it was with Michelle. Mark was going to be integral to her success – so what should she do?

If we’re all being honest, we’ve all come across a Mark – or a Michelle – in our working lives. Someone who, despite others not seeing it, just makes our blood boil with frustration and our mind explode with confusion. Someone we simply don’t like. 

But nowadays, with procurement intimately connected to all corners of organisations and stakeholder management more important than ever, we can’t simply ignore the fact that we don’t like someone. We need to do something about it. 

But what? Here’s how to navigate the frustrating waters of a colleague that has you hot under the collar: 

Step 1: Accept and reflect 

No matter how likeable or nice we think we are, we have to accept that it’s not possible to get along with everyone. The first step to improving relationships with someone you don’t like is simply this: accepting that not everyone will be your best friend (or even ally) and that it isn’t a personal reflection on you. 

Beyond acceptance, another important first step is to reflect on the positive you can garner from the relationship, even if it is a difficult one. What can you learn? How can you grow? Difficult relationships are, usually, much rarer than positive ones, so if you flip your frustration on its head, you’re bound to learn something. 

2. Understand their perspective 

When you decide that someone frustrates you, you naturally recoil. Then, when you do need to deal with them, you discount and/or/get annoyed by everything they say and do. In other words, once trust and respect are gone, it’s difficult to get them back. 

But in the situation where you have to work with someone you don’t like, it’s important to try and be the bigger person, no matter how challenging this might seem. Ask yourself: Why is this person acting in this particular way? What do they want/need differently from me? How might I be frustrating them? Reflecting on their motivations will help you appreciate their goals, behaviours and different points of view. In turn, this will help you have empathy for their situation. 

3. Increase your self-awareness 

The term ‘it takes two to tango’ is true of all relationships, and a large part of working with people you don’t like is to understand how you contribute to that relationship. Understanding your own personal style can be a big part of this. 

In the example above, Michelle knew that she was a strong extrovert, and that she always preferred face to face meetings and lots of social time with her colleagues. She was also a little disorganised, and never understood why past colleagues got frustrated when she was late to meetings or moved them at the last minute. After all, she got the job done. 

Mark, on the other hand, was a strong introvert and preferred the comfort of everything via email. He was precise, particular and enjoyed routines and certainty. He mistook Michelle’s carefree attitude for incompetence. 

By increasing her awareness of her personal style, Michelle could learn a lot about why she might frustrate Mark – and vice versa. Understanding this is a critical part of repairing poor relationships. 

4. Be collaborative – not competitive 

The hierarchical nature of organisations can lead many of us to feel we need to compete with each other. Yet that attitude alone is responsible for many poor relationships. If you want to get along, it’s better to focus on collaborating. 

It can take some courage to do this, but one way of encouraging better collaboration with someone you don’t like is to simply ask them how to do this, instead of constantly trying to find workarounds to make them happy. Asking something along the lines of ‘I don’t feel we’re working together in the best possible way – do you have any ideas on how to fix this?’ can go a long way in ensuring a better partnership. 

5. Flattery 

If you don’t like someone, the last thing you’re going to want to do is flatter them, as it can seem ingenuine. But doing so in a more subtle way can help repair a relationship, especially if you essentially ‘shift the problem’ of the relationship over to them by simply asking for their help. 

In Michelle’s situation, one way to repair her relationship with Mark might be to take him for a coffee and seek his expertise on how to best connect with people in the organisation and succeed. The question will have the effect of making Mark think that Michelle believes he is an organisational success story, and he might be more willing to open up. This will ‘humanise’ the relationship and help both Michelle and Mark feel more comfortable with each other. 

Most importantly – start working on your frustrations early 

For so many of us, our colleagues and stakeholders can make or break our experience at work. Inevitably though, we’ll come across people we don’t like. 

When we do, it’s important to work on those relationships, often and early. There’s nothing worse than being frustrated on a daily basis, when we could have seen the incredible human our colleague was long ago. 

What techniques do you use to better work with people you don’t like? Tell us in the comments below. 

*Names changed to protect privacy.

Join Procurious to connect with 40,000 other ambitious procurement professionals and get free access to networking, industry news, training and much more. 

Feeling Unlucky In Your Career? Here’s How To Change That.

How do you make good fortune come your way?


This year, many of us may have had cause to feel unlucky already. Perhaps the Australian bushfires have given us the opportunity to shine at work – or perhaps they’ve left us feeling overwhelmed. 

The coronavirus might be wreaking havoc on our supply chains. Or more personally, maybe we’ve already missed out on a job or promotion we really thought should be ours. 

When we think of bad luck and its inverse, good luck, we often think about being in either the right or wrong place, at the right or wrong time. We think of it as something that just happens; an act of good or bad random chance. 

But it turns out, luck isn’t as random as we’d like to believe. A number of renowned psychologists studied ‘luck’ for decades, and discovered that it’s about so much more than chance. 

You can, in fact, create your own good luck. And you can do so by employing 4 basic principles that will rapidly increase the amount of good fortune that comes your way. 

Here’s what the 4 principles are and how you can employ them at work.

1. Maximise chance opportunities 

The first principle that psychologists found increases your luck is to maximise your chance opportunities. It makes sense, of course – the more opportunities you expose yourself to, the more likely you’ll be to succeed. 

But maximising your chance opportunities isn’t just about exposing yourself to them. You also need to take advantage of them when they come your way. 

A great way to do this is to be open to meeting new people and having new experiences, and then seeing the positive in everything. You simply never know what might lead to your next big break. 

It’s easy to see how this principle applies at work. Is there a new project you could put your hand up for? Could you go to a not-strictly-necessary meeting and strike up a conversation with a leader you’ve never met? 

The more open you are and the more chances you take, the more likely that one of these opportunities will come to fruition. 

If you’re looking for more chance opportunities in procurement, join Procurious. You’ll gain instant access to more than 37,000 of your peers. 

2. Listen to your intuition 

Opening yourself to more opportunities means you’ll invite both the good – and inevitably, the bad – in. In doing so, you’ll need to learn to listen to your intuition, to ensure you make better decisions about what’s right for you.

Think of your intuition as effectively a filtering system. With more opportunities, you need to take advantage of the best ones to increase your luck (success).

Intuition can be tricky to describe, but we’ve all felt it. Whether it’s a job we’ve gone for only to doubt whether we’ll like the manager, or a supplier we’re unsure of, we all sometimes feel things aren’t quite right. But we may not trust our judgement. From a luck perspective, we should. 

Honing our intuition can be difficult, though. In order to do so, psychologists recommend taking time to consider our decisions, avoiding stress and meditating so we can better connect with how we’re feeling.

3. Expect good fortune

A little over a decade ago, a book by a little-known author, Rhonda Byrne, went viral. That book was called The Secret and it promised that all readers needed to do was ‘invite’ good things to happen to them, and such things would come about. 

The book was soon widely rubbished by sceptics. It became the subject of countless hilarious memes. But as it turns out there was an element of truth in Byrne’s observations. 

Creating good luck in your career isn’t just a matter of inviting it. But research does show the lucky people do have a positive outlook, insomuch as they expect their future to be a success.

This often becomes a self-fulfilling prophecy. Lucky people will persist when trying to achieve their goals (even if the chance of succeeding are slim). And they’ll positively interact with others on the journey, opening up ever more opportunities. 

This is another example in which it’s easy to draw parallels to the workplace. If you’ve missed out on a promotion this time, keep your manager on side, stay positive and keep trying. This will exponentially increase your chances of success. 

No one is going to want to promote you if you’re bitter and negative all the time, regardless of your performance or how hard you work. 

4. Turn bad luck into good luck 

Are you stewing on that time when a co-worker made you look bad or stole your idea? While it’s normal to do so, lucky people have special ways of dealing with the inevitable bad fortune we all experience.

Practising their techniques can help you literally turn bad luck into good luck. 

Here’s what researchers found they do:

  • Lucky people often imagine how things could have been worse –this helps them see the positive in any situation. 
  • Ultimately, lucky people believe it will all work out in the end. Sure, your co-worker might have stolen your idea, but you’ve got plenty more to offer, right? 
  • Lucky people don’t dwell on bad things that have happened to them. This enables them to focus on their next big opportunity. 
  • Lucky people take control of situations and take constructive steps to prevent bad situations from happening again. If your co-worker has made you look bad, let them know! 

Go out and get that luck

French leader Napoleon Bonaparte said: ‘ability is of little account without opportunity’. And that has never been more true, especially when it comes to your career.

So go out there and make your own luck. And when you succeed, know this – your success is the result of your effort, not chance. 

How have you made your own luck? Tell us in the comments below. 

You’ve been fired or made redundant. What do you say to your next boss?

If you’re not proud of how you left your last job, should you lie or tell the truth in your next employment interview?

If it’s never happened to you, it seems like the unthinkable. But if it has, rest assured you’re not alone – being made redundant, or worse, getting fired outright, is a common experience. 

Every year, at least 3% of people are made redundant due to corporate restructuring or downsizing, and many more are either let go or reach a mutual decision to terminate their employment.  

Yet the fact that getting fired is common doesn’t make it easy. And one thing that many people find challenging is how to describe what happened, especially when talking to a recruiter or prospective boss.

Should you lie? Or should you simply tell the truth? If you do tell the truth, do you risk sabotaging your new role? Or if you do lie, could even more be at stake? 

Your reputation and the industry 

Being made redundant or getting fired can be an extremely unpleasant experience. You might feel angry or ashamed, and as a result, may want to ‘save face’ by telling a recruiter or prospective manager that you left for another reason, or that you’re simply still at your previous organisation. 

But Imelda Walsh, manager at The Source, Australia’s premier procurement recruitment consultancy, cautions all procurement professionals against doing this. 

‘Procurement is somewhat of a niche profession,’ she says, ‘and everyone is interconnected. If you aren’t honest, you do run the risk of being caught out.

‘We’ve actually been in the situation a few times where a candidate hasn’t been honest about their reasons for leaving and we’ve discovered this through our network.’ 

Beyond the risk of being ‘found out’, Imelda doesn’t recommend lying simply because of the damage it can do to your personal brand. 

‘If you’re honest,’ she says, ‘it shows you have integrity. If you’re not, it casts doubt over your whole personal brand. It takes an entire career to build a positive personal brand, but only a few minutes to destroy one. 

‘The risk simply isn’t worthwhile.’ 

Deal with your emotions first – don’t vent 

There are undoubtedly many emotions associated with being fired or made redundant, many of them negative. Our natural human response is to take everything personally and to want to vent. But an interview isn’t the time for this, cautions Imelda. 

She says that prior to attending an interview, you need to make a concerted effort to deal with your emotions. In addition to this, you should plan, ahead of time, how you’re going to describe how your employment ended, and ensure you stick to this when you’re in an interview.

‘When candidates aren’t prepared, they tend to go into too much detail about why they left their previous employment,’ she says. ‘This inevitably turns into a vindictive and personal whinge, which can quickly derail an interview.’ 

As recruiters and hiring managers are trying to ascertain your skills, experience and cultural fit, Imelda recommends avoiding at all costs too much focus on the reasons you left your past employer.

How to talk about being fired

Most people would assume that abruptly being asked to leave or mutually decide to leave a role, especially after a short amount of time, is a bad look when you’re re-entering the job market. 

But Imelda doesn’t see it that way: ‘We see a lot of people, really talented people, who mutually decide to leave their role.

‘This can be because the opportunity that was sold to them was misaligned with the reality of the role, or because a change of management has changed their situation.

‘In this case, leaving is the best thing to do. Better that than try to stick it out and do further damage to your career.’ 

If you find yourself in this situation, Imelda recommends being honest, albeit with a professional veneer. She recently encountered someone who did this perfectly: ‘We had an exceptional candidate here recently who said “There was a change of management, and the new team wanted to take the business in a different direction.”

‘After the interview, he discreetly said to me: “Two other people left in the same week as me. I’m sure you can read between the lines.” 

‘Recruiters understand this. We know that not all managers are great, but that a manager can make or break your happiness at work. This is a legitimate reason for leaving or mutually deciding to leave.’ 

How to talk about being made redundant

In years gone by, redundancy was uncommon. But these days? Not so much – 1 in 4 people will be made redundant at some point in their career, with some being made redundant many times. The idea of a ‘job for life’ is rare, and some companies restructure as often as every few years.  

Imelda recommends that if you’re made redundant, simply say so.

‘One of our clients completed two redundancies within less than two years,’ she says. ‘As recruiters, we have a macro view of the industry and we see redundancies all the time. If this has happened to you, just tell us.’ 

Have you ever been made redundant? How have you described it? Tell us in the comments section. 

Are you a procurement professional who wants the best career, technical and leadership advice, plus the opportunity to connect and network with more than 37,000 peers, worldwide? Create a free profile on Procurious today. 

20 Ways To Get Job-Ready for 2020

This is the most popular month to make a career change, which means there’s even more competition – if you want to stand out from the crowd, it pays to be prepared.

Job-seeking is not a numbers game – all you need is one great job offer.

So, get yourself ready to be open to the right opportunities. Follow my list of 20 ways to get job-ready.

1. Don’t set goals – you will be setting yourself up to fail or to make a bad choice

If you set yourself a target of finding a new job by March, say, or earning a particular salary, you will be putting pressure on yourself to accept a job offer even if it is not the best career move for you. 

2. Think about why you’re leaving – just to be sure

Moving jobs takes time and is risky – you have little job security for the first 2 years. 

So work out why you are dissatisfied with your current role.

Need more flexibility? Ask to work a day a week at home.

Want to learn a new skill? Then put in a request. 

You’ve nothing to lose if you are planning to leave anyway. 

3. Make it a positive choice – desperation is not a good look 

Not only will you be in danger of accepting any job rather than the right one, hiring managers want to recruit someone who is positive and passionate about the job, not someone who is disgruntled and oozes negativity.

4. Focus on what you’ll gain – it will energise you

Change your mindset by focusing on what you want to gain, not what you want to leave behind. 

Make a list of all the positives you want from your new role.

For example, if you are stuck in a rut with no prospect of promotion, then training and development and opportunities to progress should be a priority in your job search. If you hate your commute, the location will be key. 

This list will help narrow your search – and help motivate you to make a change.

5. Be patient – it might take time 

Remember, it will probably take until Easter (at the earliest) before you start a new role, so don’t rush into the wrong decision.

6. Remain loyal – it will pay off 

Yes, it’s hard to give your best when all you can think about is leaving – however, don’t relax just yet because you will want a good reference and you might be working in your current role for some time. 

Never badmouth your employer. It could get back to the boss (awkward) or make future employers wary of hiring someone who is obviously so discontented.

7. Identify your strengths – and weaknesses 

You need to be clear about what you can offer future employers. 

To discover what your ‘brand’ is, ask trusted friends and colleagues to list the 5 or 10 things they think you do well – perhaps you have good technical skills or are good at being collaborative?

Then ask if there are any aspects of your personality or performance that they think need work – maybe you are not so good at organisation?

8. Search online for keywords that will sell you 

Next, match what you have to offer with the jobs you are interested in. A quick scan of job boards to see what recruiters are looking for will identify the keywords you need to include in your job applications – from ‘collaborative’ to ‘commercial’. 

Make a list. Then rephrase your skills so they fit these descriptions – for example, ‘ambitious’ could be ‘target-driven’. 

9. While you are looking, is there anything you are missing? 

If nearly every job spec is asking for a particular skill, then perhaps it’s time to get a qualification. 

For example, if the spec says ‘must be proficient in data analytics, including Excel’ and you use Excel but don’t have a certificate, go online and do a quick course. If there are any glaring gaps in your skills, perhaps you need to invest in a professional qualification. 

Also, check out the Procurious Training & Learning section.

10. Update your CV – only a generic one at this stage

Pay attention to the style: No more than two sides of A4.

Start with a personal statement. List jobs with the most recent first and avoid giving your entire life history. Focus on what you can do rather than what you have done. 

Include some examples of where you have met/exceeded expectations using the STAR (situation, task, activity, result) approach. This will clearly demonstrate you are up to the job without appearing arrogant. 

Don’t be tempted to invent hobbies and interests to make yourself appear more interesting or to lie (dates, job titles etc. are easy to check). 

And don’t forget to double-check grammar and spelling.

11. Remember to tailor your application/CV to each role 

When you get to the stage of applying, carefully read the job specification and include all of the keywords listed – using the exact same wording. 

Look through your list of skills and keywords that sell your brand and include those that are required or you think will add value to the job. Remember, at this stage, you need to show that you are an obvious fit for the job.

12. Have a professional photo taken

While many recruiters hate photos on CVs, they do like to see them online – either on your own website (if you have one) or your online profiles. 

A really good photo (remember to smile or at least look approachable) is, therefore, a must. At the very least, avoid holiday or party selfies.

13. Get your online presence ready – LinkedIn in particular

Think of this as your shop window – a potential employer or recruitment consultant might come across your profile and at the very least will check it. 

Ask a few key contacts if they will provide you with a recommendation and add a bit of personality by posting a few blogs or sharing some newsworthy links. Also, boost your network by requesting others to join it – the more senior the better.

14. Use Procurious as a resource

Make sure your Procurious profile is more than just a bland description of your current job. 

Use phrases like ‘passionate about’, ‘driven’ and/or ‘highly experienced’ and really sell yourself – don’t forget a photo. 

Also, click on ‘Build your network’ and start to reach out to professionals in key positions – someone might even approach you to offer you a job. 

15. Don’t forget to clean up your social media 

An inappropriate image or even just liking a less-than-tasteful joke can rule you out of a job.

16. Get signed up to job boards 

Get the apps (you can search on your daily commute) and sign up for job alerts (so you don’t miss an opportunity).

17. Identify your ideal employers 

Make a list of the firms you would like to work for and start researching them – you will want to talk their language in your job applications and be prepared for interviews. 

Also, check out glassdoor.co.uk to see how existing employees rate them – to avoid making a bad move.

18. Engage in strategic networking 

Find ways to network with staff who work for your ideal employers to find out what it is like to work there. 

You can then ask them if they have a referral scheme (existing employees are often given a bonus for recommending a new employee) or to let you know if there are any opportunities. 

19. Encourage approaches – a bit like putting up a ‘For Sale’ sign

Many job movers don’t ever apply for a new role. Instead, they are approached. 

Go to LinkedIn and click on ‘Show recruiters you are open to job opportunities’. (Don’t worry – you can control who sees this, so the boss won’t necessarily find out.) 

Also, get on the books of recruitment consultants specialising in your area so they can put your name forward for any relevant jobs.

20. Practise your pitch – it will keep you positive

Some people find it awkward to self-promote while others just come across as arrogant.

So practise telling stories that showcase how you have met a challenge, achieved a target or developed a skill – you can use these on application letters, when networking and in interviews.

It’s also a very self-affirming – and will help you deal with the disappointment when employers don’t even bother to acknowledge your application or reject you. 

So keep these 20 tips in mind to boost your spirits while job-hunting – and increase your chances of success. Good luck!

And if you want to move up in your career, change industries, or even need some extra motivation for the new year (and new decade!), start 2020 off with a bang in our upcoming webinar – Don’t Quit Your Day Job. Register here for free.

How To Get Moving On Your Career Path To The Top

Ambitious and driven? Plot your way to the top with the help of the Procurious webinar featuring advice from three senior leaders 

Are you looking for the next steps to get moving on your career path? Or are you thinking of quitting the day job in search of a new path to the summit?

Do you have questions?

Good news! Procurious has produced a webinar, ‘Don’t Quit the Day Job – Your Path to the Top’ with all the answers you need.

We have assembled a panel of experienced senior leaders from different industries and different parts of the world – Lara Naqushbandi (Google), Christina Morrow (Ricoh USA) and Imelda Walsh (The Source) – to offer career advice. 

And they have plenty of great insights to share with you.

Plan to succeed

Top of their list of recommendations is to have a plan.

Some people like a fully worked-out, detailed action plan. Others prefer a few tasks on a to-do list. 

Either way, you’ll benefit from having made a plan. It’s a good place to start to identify the things you need to do. 

And – as Imelda points out – you’re much more likely to succeed when that plan is written down.

But once you’ve made the plan don’t feel tied to it. Don’t feel you always need to stick to the programme.

Because sometimes doing that can stop you considering potential new roles that could be a great fit for you. 

Take Christina’s advice and ask yourself how you would define professional success. Use that as your guide to consider whether to stick to or deviate from your plan when a new opportunity arises.

Ask what’s important now

Although the financial side of work is an important consideration, the panel members stress the drawbacks of being blindsided by the money associated with a role. 

‘Look at the whole package, not just the pay cheque,’ Lara advises. 

In her experience getting the balance right between work and home life is something that everyone should consider before taking on a new role.

Having a passion for what you do is something all our panel members cited as important. Imelda reports that she’s been most successful when she has a role that focuses on her passion. 

Christina has always taken time out regularly to reflect on what she enjoys doing so that she’s clear on what she might want from any prospective new position.

Take risks

Be open to taking risks.

This may involve deviating from your plan or exploring options to try something new. 

Lara is a great believer in having an openness to risk. Going off the beaten path can often bring great benefits when thinking about the next step in a career. That’s an approach that has definitely worked for her.

But taking a step up can present new challenges and in Christina’s experience, there is always something from a previous role that you can use to build on for the next. 

So don’t stay too long in one job and get bored is her advice. Take a risk and try something out of your comfort zone. 

The soft skills we use every day in procurement and supply chain – like leadership, negotiation and collaboration – are just what are needed for the challenges of a new role.

Hone your network

Having a network is a great resource you can use for securing a new role.

Imelda sees many candidates who have used a mentor to help them develop and grow, achieving great success.

And mentors can help you think about how to adjust to a culture and brief that a new job can bring. 

Moving between different companies can mean adjusting to completely new working environments and procedures – and even sometimes changing continents. 

Lara has found she’s had to adapt her style to accommodate each company’s culture and management style.

Listen in

Why not listen in to our webinar to find out more from our panel about how you can create your path to the top by:
Planning your route
Asking what’s important 
Taking risks
Making the most of your network.

Register for our upcoming (free) webinar here and start 2020 out with a bang!

Don’t Overlook This One Critical Factor When Choosing Your Next Role

Many mention salary as a reason to look elsewhere. So, what possibly could go wrong when you chase the money?

When Tom* was headhunted for a procurement specialist role at a major energy supplier, his eyes lit up. It was literally his dream job – and at a salary $30,000 higher than he was being paid. 

What could possibly go wrong? 

Tom resigned immediately and started planning the lavish holiday on which he’d now be able to take his family. 

Yet less than 6 months later Tom found himself in my office, miserable. 

Tyrannical boss

It turned out that what had seemed like a lucrative move was anything but.

The long hours and high stress of his new role – combined with a tyrannical and workaholic boss – had made the situation untenable. 

‘I’ve learnt the hard way,’ Tom told me, ‘that it’s not all about money.’ 

As general manager of The Source, I meet hundreds of talented procurement professionals every year.

Like Tom, many mention salary as one of the reasons they want to look elsewhere. 

But I often tell candidates that money shouldn’t be the only reason for choosing a job. And in many cases it shouldn’t be an influencing factor at all. 

Here’s why. 

Flexibility and well-being are key

Workplace satisfaction research conducted over the last decade tells us that, contrary to popular belief, salary isn’t one of the driving factors when it comes to happiness at work. 

In fact, salary comes close to last on the list. 

What makes us truly happy at work is, in fact, a combination of permanent workplace flexibility, a commitment to health and well-being and the feeling that we’re doing meaningful and interesting work. 

We also need to feel respected at work. 

We need and want our leaders to notice and listen to us.

And, to an extent, we want them to praise us for our efforts.

In Tom’s situation, he had ended up with none of these. 

He wasn’t getting any respect. In fact, his new manager often berated him in front of other colleagues. 

He also had little flexibility. 

Despite the fact that the organisation had a strong policy on workplace flexibility, Tom’s workaholic manager made him feel like he could never take advantage of it. 

Finally, the lack of flexibility, high expectations and poor management had a knock-on effect on Tom’s health and well-being.

He was stressed and tired all the time – and struggled to stay motivated. 

Again, the organisation had a policy on employee well-being. But that hardly mattered to Tom, whose entire experience was being dictated by a manager he hated. 

People leave their bosses, not their jobs

After talking to me about his situation, Tom quickly came to another realisation about his poor career move.

And this time it wasn’t about salary. 

When you look at the drivers of workplace satisfaction, almost all can be achieved – or derailed – by your leader. 

This is something that’s enshrined in fact: 75% of all people leave their bosses, not their jobs. 

So if you think about it like that, risking leaving a good boss for the unknown can make the salary gain pale in comparison. 

Sure, that extra money might get you a great holiday, help you pay off your debt or buy you the car you’ve always wanted, but what are you giving up in return? 

Your job is a 40-hour-a-week, 48-week-per-year reality, and your career – which a manager can also make or break – is a lifelong endeavour. 

After a few months of searching, we eventually placed Tom in a new role, with a leader I know will give him the career experience he wants and deserves. 

But for all of you thinking of your next move this year, let this be a cautionary tale. 

How much does salary really mean? And how much emphasis should you place on that against working for someone who holds the key to your workplace happiness? 

I’d love to hear your experiences – please share them in the comments section below. 

Interested in some more career advice? Whether you want to move up in your career, change industries, or even need some extra motivation for the new year (and new decade!), start 2020 off with a bang in our upcoming webinar – Don’t Quit Your Day Job. Register here.

Tony Megally is the General Manager of The Source, Australia’s leading procurement recruitment and executive search firm. If you’re looking to hire in the procurement space, or alternatively, you’d like to have a confidential chat about your next role, please contact Tony on +613 9650 6665 or via email on [email protected]

*Name changed to protect privacy