Tag Archives: collaboration

How Networking Can Help You Find The Best Suppliers

How can procurement professionals use social networking to find competitive suppliers?

By Rawpixel.com/ Shutterstock

As procurement professionals continue to look for more efficient ways to grow and optimise their supply network to meet demands, the supply market analysis (sourcing) process should be streamlined through online networks, such as Procurious, and offline networks including industry conferences, mixers and memberships.

I recently conducted a research study to investigate how social networking, both online and offline, influences the relationship between supply market analysis and cost reduction. Through online survey responses from existing and former procurement professionals, data was collected to establish the foundation of this concept. Pursuant to a seven-point Likert scale, a total of 51,485 survey participants were asked a series of questions in the context of three areas: supply market analysis, social networking, and cost reduction.

In general, it was discovered that procurement professionals do use social networking to find competitive suppliers. However, the study also revealed that social networking, in and of itself, is not a universal solution for identifying competitive suppliers. Rather, it is another option for finding suppliers that ultimately impact cost reduction. When considering the competitiveness of the supply market, roughly 77 per cent of procurement professionals indicated that their supply market was highly competitive. This suggested that most professionals have the option to switch to alternative suppliers. Social networking revealed that when looked at as a linear combination of network range, network size, and network strength, it amplifies the relationship between supply market analysis and cost reduction. Furthermore, there is an opportunity for professionals to enhance the way they source by concentrating on certain dimensions of social networking.

The post hoc analysis uncovered two key insights regarding the dimensions of a procurement professional’s social network:

1. There is a lack of significance related to network size

2. Network range and network strength foster more social networking value.

Procurement professionals can accomplish this by cultivating closer relationships with their social contacts, and by increasing the communication frequency with their contacts. By doing so, they can effectively organise their social network to source suppliers who ultimately provide improved reduction in costs. When procurement professionals reflected on cost reductions achieved from purchasing decisions, they agreed that they experienced a cost reduction. Approximately, 44 per cent of professionals conveyed that they experienced cost reductions considerably higher than expected based on their actions. This suggested that purchasing decisions can have an impact on cost reduction.

The constructs of supply market analysis, social networking, and cost reduction were adopted from existing research to substantiate the framework of the study. Supply market analysis was measured according to a supply market profile, which considered the competitiveness of the supply market, the number of capable suppliers in the supply market, and the switching costs of the supply market. Social networking was measured through three dimensions of social networking: network size, network range, and network strength. Network strength considered the interaction frequency, relationship duration, and emotional intensity of a connection. Network range contemplated the diversity of contacts in a social network. Network size assessed the total group of links that a person has with another one’s total of information channels. Cost reduction was measured through cost performance, in terms of broad retrospective results. For example, higher than average cost reductions were achieved and cost reductions were considerably higher than expected.

This study revealed opportunities to expand sourcing strategies without limiting the sourcing approach. Social networking can be integrated as part of a hybrid sourcing approach of traditional sourcing schemes to improve cost. When compared to traditional strategic sourcing tactics, understanding the role of social networking can be a viable way to link innovation with the sourcing process. The linkage thus relates to improved cost performance as confirmed by the data collected from procurement professionals.

The content of this article was taken from Adam Cockrell’s dissertation – Supply Market Analysis: The moderating effect of social networking on cost reduction – DePaul University.

Dynamic Purchasing Systems – The New Normal?

The framework is dead – long live the framework? As the public sector moves to make collaborative procurement easier, the Dynamic Purchasing System may be the key to long-term planning.

By Andrey Yurlov/ Shutterstock

So you know all about collaborative procurement frameworks in the public sector? Are you planning on using them in the short-term to kick start your year? You might want to hold on a second as there’s something that you might want to try out.

We have touched on collaborative frameworks that are available to public sector organisations in a previous article. Continuing the theme of the difficulties of collaboration, we come to a relatively new beast in the procurement jungle. This is the Dynamic Purchasing System (DPS).

Speaking from experience, it’s one of the hardest exercises I’ve done in my procurement career to date. Not only do you need to have all your stakeholders and requirements lined up before you even start (more on that shortly), but the complexity of the set-up has the ability to leave you scratching your head in utter confusion.

As hard a beast as it is to tame, once it’s in place it has the potential to solve a number of woes commonly associated with frameworks.

Let’s Get Dynamic

There are an increasing number of public sector organisations beginning to use a DPS as an alternative that still bears more than a passing resemblance to traditional frameworks. Buyers still have a list of pre-qualified suppliers who can compete in subsequent tenders, while suppliers can widen their chances by applying for as many Lots as they feel are relevant to their operations.

The key difference is that at the conclusion of the first stage, any suppliers who have been unsuccessful in their application for one or more Lots may reapply. They’ll then be re-evaluated and informed if they have been successful. A kind of ‘wash, rinse, repeat’ situation.

There are standard timelines involved both the first and second stages (see more here) and, unfortunately, it’s not a fast process. If you have never used a DPS, then you might wonder what actually makes it different from your standard frameworks. We’ll cover some Pros and Cons shortly, but in essence there are two key differences.

  1. The length of the DPS – Where a framework may be limited to 3-4 years, there is no upper time limit on a DPS. The buyer would make a decision on an appropriate length, taking into consideration the goods or services being procured, the market and any anticipated changes in scope or market conditions.
  • The ‘open’ application – The DPS is more dynamic than a framework (it’s in the name really!). Suppliers can apply to join at any time during the life of the DPS and are then on it for its duration. This is particularly good if there are new suppliers in the market, but also that unsuccessful suppliers don’t miss out on the chance of business for a number of years.

The Pros – Buyers and Suppliers

Beyond the longer length of the DPS and the fact that suppliers can be added at any time, there are a number of other benefits on both sides of the fence.

  • Reduced Timescales – see, I said we’d get back here! The length of time tenders are out in the market for can be as little as 10 days. This is a major reduction based on the minimum of 25 days for most Restricted procedures. And there’s more…
  • One Notice, No Standstill – Once the first Contract Notice has been sent out, there’s no requirement to do an individual one for each tender. And Award Notices can be grouped over a longer period to be issued in one go. AND there’s no requirement for a 10 day Standstill period on awards. All this means less time and valuable resources being spent on administration.
  • Access for SMEs – the DPS naturally sets up a greater number of smaller Lots and work packages, meaning that it’s much more attractive for SMEs to get involved. It maximises their involvement and means that they are competing on a level playing field with larger organisations.
  • Fully Electronic – further to this, all documentation has to be available in electronic format within the DPS, for its full duration. This means a level playing field again for any suppliers joining later in the process.

The Cons – Is it really for you?

Before we get carried away thinking a DPS is the panacea we’ve all been waiting for, there are a couple of caveats. Some are obvious, others come only with the painful experience of setting one up.

  • No Direct Awards, No Call Offs – unlike a traditional framework, there’s no scope of Direct Award or Call Offs from a DPS. Any procurement projects put through it need to have a full set of tender documents.
  • Set Up Isn’t Easy – as you might expect for something this size, scale and value, the early stages need some hard graft and infinite patience. You’re going to need to have outline specifications, tender documents and T&Cs, as well as a firm idea of what is going through each Lot. Set up alone could take a number of months.
  • No Guarantees – as we found, much to our chagrin, there are no guarantees that the suppliers you want will join. You can lead a horse (or supplier) to water with the notices, emails and follow ups, but they may choose not to drink. After all, from their point of view, they still have significant competition to go through to get any business.
  • It’s not for everything – there are categories and commodities for which a DPS will be brilliant. Markets where there is a fast pace of change or large number of new entrants are good. Commodities with a high volume of transactions, or less complex scope, can greatly benefit. But if you have a highly complex good or service and low number of contracts in your category or commodity, it may not be for you.

The New Normal?

It’s unlikely that Dynamic Purchasing Systems will completely replace traditional frameworks in the future. However, it does provide a powerful and useful tool for buyers both in getting tenders to market and ensuring a good level of on-going competition. Suppliers will benefit from reduced administration too, as they only need to pre-qualify once, but may be put off by the sheer size and scale of the DPS if you have a large number of Lots.

It’s definitely worth looking in more detail at the available information to see if a DPS is for you, and how you would set it up. Make sure you communicate with the market to see if it’s applicable (also good as a heads up that it’s coming) and how the Lots might be split down. Internally, gear everyone up and get everything in place. Once you explain the benefits, people are likely to get on board quickly!

Ultimately, don’t be put off by it. Yes, it’s something completely different that you may never have done before. But then, when’s that ever stopped procurement before?!

I’d love to hear your thoughts on this article and the series of articles on the challenges facing public sector procurement in 2019. Leave your comments below, or get in touch directly, I’m always happy to chat!

New Goals for Procurement – Driving Revenue Growth Through Supplier Collaboration

Procurement professionals need to think in more innovative ways about how we can drive competitive advantage and shareholder value for our organisations.

By Greg Epperson / Shutterstock

In my recent article, I talked about “the Art of Procurement”, and suggested that the time is right for procurement to move beyond our traditional focus on transactional improvement and basic cost reduction. Whilst remembering those are still important aspects of the role, we need to think in more innovative ways about how we can drive competitive advantage and shareholder value for our organisations.

Revenue growth is one key factor that determines shareholder value and organisational health generally. While profit is of course important, and the procurement goal of cost reduction plays a key role here, “you cannot cut your way to growth” (or ultimate success), as the saying goes. Growth is vital, and stock markets arguably value growth more than absolute profit levels or even margins.

So, firms can grow revenue through a variety of activities, for instance;

  • Finding new customers for existing products
  • Improving existing products (so the firm sells more)
  • Introducing new products – either totally “new”, or line / range extensions and additions
  • Improving the efficiency and effectiveness of sales and marketing activity

In every case here, it’s clear that procurement has a potential role to play. Even in terms of the “improved sales / marketing” route, there are possibilities – maybe procurement can work with the marketing team to find innovative suppliers in areas such as digital marketing? 

For one European bank, the capability of their internal procurement team has become a customer benefit that is winning new revenue.  Potential business customers – particularly small and medium sized firms who may not have much internal capability – are offered access to a set of procurement tools, templates and good practice guidance developed by the bank’s procurement team, who are also available for telephone consultation if the clients want that too. In a market where the core banking service on offer from every competitor is very similar, this has proved to be a differentiator that has won new business for the firm.

When it comes to improving existing products (or services), suppliers are often better placed than the business itself to identify opportunities. Procurement can really come into its own by supporting that supplier-driven innovation and improvement. But in many cases, it is not simply about identifying the innovation or improvement – it may well be that the firm gains revenue and advantage through the speed to market compared to the competition.  

That was highlighted in a recent webinar I enjoyed, which featured my old friend and ex-colleague Jason Busch of Spend Matters as well as KPMG and Ivalua. But the highlight was hearing from Mark Gursky, Director of the Procurement Center of Excellence at Meritor (a $4 billion global manufacturer of automotive components). He explained how procurement in that business was contributing towards ambitious targets for growth via new product launches.

The key was (and is) enabling more effective working between Meritor and key suppliers, who are supporting the drive for growth. That change in the whole working relationship between buyer and suppliers, needed to support Meritor’s goals, has itself been supported by technology (that’s where procurement technology firm Ivalua comes into the picture).

It struck me that the technology achieves two goals. First of all, to really make the most of what your suppliers can offer, you need to manage the basics of supplier management well. That means supplier master data management; spend and contract analytics; risk management and so on. Putting it simply, if you don’t have a grip on who your suppliers are, what they’re doing with you, where in your organisation they are already working, and how they are performing, then impressive sounding “supplier innovation programmes” will be built on sand.

Then, having got the foundations in place, technology can support the actual collaborative development work. Gursky talked about using the Ivalua platform to manage all the work between the firm and key suppliers. Information is captured in one place rather than emails flying around between lots of different people. Complex requirements can be quickly translated into bills of material, then suppliers can respond rapidly to requests and questions. Projects can be tracked, data and information exchanged securely between the parties, and outputs tracked and monitored via the platform. Information is easily shared, but proper controls are managed too, important when we’re talking about potentially innovative new products.

You can still access the webinar here to find out more about the Meritor story; it’s a great example of procurement looking beyond the norm, and really contributing to those wider goals such as revenue growth.  And at the Ivalua Now “Art of Procurement” conference next month, I’m expecting to hear more examples like that of procurement moving beyond our traditional heartland of cost control and transactional management.

You can book for that here, and join the firm, key clients such as Total, Suez and Deutsche Telekom (and me) in Paris for what should be a stimulating couple of days – maybe see you there!   

Ivalua are sponsoring today’s Big Ideas Summit in London. Sign up now as a digital delegate to follow all the action wherever you are in the world.  

Teamwork Makes the Dream Work

Like the Breakfast Club banding together to overcome Assistant Principal Vernon, life is much easier when we collaborate. And procurement should be no different.

By Natalya Rozhkova/ Shutterstock

This year will be the year of collaboration in public sector procurement – you heard it here first! In the past, collaboration may have proved to be a step too far for some for various reasons. However, the challenge the public sector now faces is the need to use collaboration and collaborative procurement to share resources and find new, more efficient ways of working.

Procurement professionals are stretched thin. On one hand, we’re trying to keep a handle on all the transactional tasks required to facilitate procurement. On the other, we’re trying to influence and input to strategic decisions that could shape the professions future. So it’s critical that we are using our time wisely and using all the tools at our disposal.

Collaboration can take many forms, but one thing is for sure – the public sector could be much better at it! Go back and look at your projects, tenders and contracts from 2018. How many of them did you start from scratch? Did you have, and maybe reject, the opportunity to work with other procurement teams? Did you approach other authorities or public sector institutions to see if you could get a copy of their documents?

The Breakfast Club started out the same way. They all considered that they were too different to get along, that they had nothing in common. They all approached the detention task as something to be done in isolation (or not done at all). It wasn’t until they started talking (collaborating) that they realised that they could work better together. And in the end produced one assignment for all of them that did the same job.

Let’s Get Collaborating

Collaboration should be both an internal and external activity. From the outset of any project or procurement exercise, procurement should be involved and working closely with their internal stakeholders to define requirements. Once these requirements are known, it’s time to open up the field to the wider audience and see who has done this already.

Public sector procurement, as we have already said, spends a lot of valuable time and resources creating new documents that someone may, and probably has, created in the past. This is where the real benefit of a framework lies. Frameworks, Dynamic Purchasing Systems and other collaborative procurement opportunities can help reduce the time spent on administrative (read: non-strategic) tasks, saving money and freeing up resources.

This is the same even if you happen to be the Authority or public sector body setting up the framework itself. As with many of these things, putting the time and work in at the start can help to create savings and benefits further down the line.

Time vs. Inflexibility

A framework provides a list of pre-qualified suppliers, usually against a Lot with a specific scope of requirements, from which procurement can run mini competitions, create call off contracts or even direct award business.

From a buyer’s point of view, there’s no requirement to advertise opportunities under the framework, even if they are above OJEU values, on top of potential economies of scale and less time spent between identifying a need and fulfilling it. For suppliers it reduces the burden and costs of applying for tenders and potentially increases the possibility of winning business by focusing in on a smaller market.

However, this is not to say that frameworks aren’t without their drawbacks. For buyers, the main issue is that once the framework is in place, it’s not flexible in response to changes in the market. Neither new suppliers to the market nor previously unsuccessful supplier can access the framework and tender opportunities. This means buyers could be missing out on new solutions or have a framework whose scope is lagging behind new developments.

Suppliers face the possibility of spending significant time and money getting on the framework to not get any returns. Although they are on the framework, contracts may be awarded without competition, or not placed through the framework at all.

The Players

None of these drawbacks should put you off looking at using frameworks if your procurement needs can be met with them. There are a few big players in the public sector when it comes to collaborative frameworks all of whom are worth a look at.

  • Crown Commercial Service (CCS) – essentially the procurement arm of the Cabinet Office, helping UK-wide authorities and public sector bodies procure a huge range of requirements. With spend of £13 billion in FY2017-18, CCS states that its frameworks have delivered over £600 million worth of savings for its users.
  • Scotland Excel – owned and funding by the 32 Local Authorities in Scotland, Scotland Excel has the same aims as CCS, but works to focus on the requirements of Scottish members and public sector institutions. However, they work increasingly with CCS to ensure access for all public sector to the widest range of frameworks available.
  • Yorkshire Purchasing Organisation (YPO) – owned by 13 English Local Authorities, YPO has around 100 frameworks and 30,000 products, covering everything from Utilities to furniture.
  • Eastern Shires Purchasing Organisation (ESPO) – jointly owned by 6 English Local Authorities, ESPO offers a range of UK and EU compliant frameworks (worth £1.7 billion spend in 2017-18), as well as an extensive product catalogue.

These are just a few of the names you will inevitably come across when looking for a public sector collaborative procurement framework. The beauty of these organisations is that, despite crossover in the types of frameworks, they collectively cover pretty much anything you might want to buy. All the frameworks are easily accessible and open up a corner of the supply market for whatever your requirement is.

Shop around, see which framework suits you and your organisation the best and go from there. And if all else fails, look and see if you can set up something yourself. You may even be able to help your fellow public sector professionals (or work with them) to collectively meet your requirements.

I’d love to hear your thoughts on this article and the series of articles on the challenges facing public sector procurement in 2019. Leave your comments below, or get in touch directly, I’m always happy to chat!

Procurement Pros: Make Like Lady Gaga

If your procurement job is making you feel like you’re stuck in a Bad Romance you need to make like Lady Gaga! Embracing collaboration will have you on The Edge of Glory in no time!

Matteo Chinellato/Shutterstock.com

When you think of great, inspiring role models for the procurement profession, pop-music superstar Lady Gaga might not be the first person who springs to mind. But just hear us out… (if you can get the tune to Poker Face out of your head!)

At last week’s Ivalua NOW conference in London, Peter Smith, Managing Director – Spend Matters UK/Europe argued that Lady Gaga is the perfect model for CPOs and procurement leaders across the globe, and not just because of her wildly catchy tunes!

Rolling Stones vs Lady Gaga

Flashback to the 1960s/70s and imagine you’re Mick Jagger going out on tour with the rest of the Rolling Stones, Peter proposes. You’re part of a pretty small team. You might be playing the biggest venues and drawing in the biggest crowds but you’re out there on stage with only your bandmates and perhaps a small supporting crew.

Fast forward to the noughties and Lady Gaga is ruling the music scene, and under very different circumstances. A global Lady Gaga tour might recruit hundreds of people. There’ll be choreographers, dancers, backing singers, caterers, tech team, musicians, management, merchandise sellers…the list is endless.

A one-woman show is actually a team effort, a collaboration, with the star herself at its helm. She’s the leader, the strategist who must pull everyone together, in true gig economy style, to deliver the spectacular that’s expected of her.

If we look at the American music charts today, over 50 per cent of the top ten entries are collaborations and, in the UK Top 10, 7 entries are collaborations.

Artists have realised that 2 + 2 can equal 5.

Procurement needs to start thinking this way. Think about how Lady Gaga puts on her show. Think about how collaboration can deliver real value for your team and the wider organisation. By bringing together the suppliers, the engineers, the solution providers and the data experts, procurement can deliver a whole lot more.

Every industry is being shaped by digitisation and the rapid change in today’s world. Given that new sources of risk and competition are emerging all the time procurement needs every hand on deck!

Improving the bottom line with collaboration

Hemant Gupta, CFO & Head Commercial, Legal & Secretarial Blackberrys knows a thing or two about the benefits of collaboration.

Blackberrys, now a leading menswear brand in India has endured its fair share of supply chain struggles in recent years.

Hemant admits, during his keynote at Ivalua Now, that sourcing has been “a very tricky subject for Blackberrys” and their efforts to drive margin improvement and competitive advantage has been a journey.

Only a few years ago, Blackberrys still employed very traditional methods of sourcing. They had no visibility, no transparency and no way of maintaining a centralised system for their data. “Searching the vendor database for sourcing to look at our historic pricing was not possible.”

“The consumer is not brand-loyal any more. They just want the best price, which is increasing demands on the retailer – our discounting has increased by 25 per cent. As CFO I need to improve the bottom line and improve our sourcing process.”

“cost cutting is no longer the solution to sustainable profitability, the key to success is finding creative ways to optimize it” he asserted.

With the help of Ivalua, Blackberrys were able to start their transformation journey, which did face some resistance from employees at first. “People are always skeptical about new processes so collaboration is key,” Hemant explained.

But within a couple of years Blackberrys data started to improve with the involvement of internal customers and they began to automate some processes. They had improved control and transparency and benefited from lower risk and increased efficiency.

4 tips to make your sourcing transformation a success

Hemant shared his key learnings from Blackberrys’ sourcing transformation journey.

1. Challenge status quo

It’s human nature to think whatever we are doing, we are doing it right. You have to train yourself to change that.

2. Collaboration is key

Resistance to change is normal but you need 100 per cent commitment from leadership and strong champion. You also need to ensure you’re pulling all of your procurement resources – teamwork is dream work!

3. Identified -> Realised savings!

It’s imperative to follow through post sourcing processes.

4. Make it a lifestyle

eSourcing is not just about saving cost but cost avoidance and transparency – compliance.

Ivalua Now, The Voice of Procurement is coming to Paris on 29th March and New York on 17th May. Find out more here. 

Renegotiating Mindsets From Competitive To Collaborative

When you change from seeing your top suppliers as competitors to enablers, and take a collaborative approach, how you negotiate with them will change dramatically.

This article was written by Sarovar Agarwal, Partner, Communications Media and Technology Practice at A.T. Kearney. 

Procurement leaders are facing more pressure than ever in the current business environment. In the wake of prevailing disruption and increased competition from nimble technology-focused companies, the c-suite have become eager to see procurement leaders make their function deliver more and add value to the organisation.

However, the 2016 Return on Supply Management Assets (ROSMA) Performance Check Study, “What Good Looks Like,” released by A.T. Kearney at the end of last year found that only 15 to 20 percent of procurement functions deliver high value to their organisations.

The study revealed that there is a top-tier of standout performers, a middle-tier delivering value, but performing well below the top tier, and a large group of bottom-quartile performers that add limited value. For procurement leaders focused on becoming top-tier performers and adding significant value to their organisations, we suggest the following approach.

Work smart, not hard

There has been an organisation-wide push toward productivity improvement by businesses, especially by harnessing the power of technological advancements. Procurement functions should be looking at this as a great opportunity.

Historically, procurement has focused on the smaller 2000 suppliers since this is the area of least resistance. In productivity terms, this is like the tail wagging the dog, rather than the other way around. With resources squeezed, procurement leaders are now irrevocably turning to the top 20 suppliers, rather than the complete 2000, because these are the mega vendor agreements that can affect the organisation the most, and where the most value can be added if managed effectively.

Meanwhile, technological advancements (like RPA) are now enabling automation of the large volumes of transactional activity that goes on in procurement, especially for the smaller group of suppliers, to ensure the function remains effective and productive.

If we apply the 80/20 Pareto Principle to procurement, a shift in focus to the top twenty suppliers, nurturing those relationships and making them more effective, will result in better deployment of resources and so more peas – or greater results. One key thing to note is that simply switching focus to the top 20 suppliers isn’t enough, you need to nurture those relationships too, which requires a change in mindset.

Competitive to collaborative

When you change from seeing your top suppliers as competitors to enablers, how you negotiate with them will change dramatically.

When you move into the top 20 suppliers, you are dealing with strategic categories which if led and managed well can make a significant impact on the business. The challenge for procurement leaders is that the relationship status with these suppliers is often complicated.

For example, in the telco world, Cisco is a supplier to every telco’s network, they are also a sell-through partner, and a competitor for the sell-through business.

Which is why it’s very surprising that all too often procurement brings a toolbox – for example RFP, vendor management, basic category management etc – to the negotiating table. This industrialisation of the procurement process is useful for the tail end – those 2000 suppliers with low resistance – but it cannot be used for the top 20 suppliers who have the potential to impact your business and your role in such a way.

The tools to handle these special relationships put better collaboration and engagement of vendor partners at the forefront of the strategy:

Top-to-top engagement: The biggest critical differentiator for the collaborative sourcing approach is top-to-top engagement between the company and the partners – that enables proactive involvement of the c-suite. This can help establish the right leverage and also enable internal visibility.

Business led: A high degree of involvement from the business owners will further align procurement’s interests with the business challenges and opportunities. This requires great communication and trust between functions and top-line management.

Strategic alignment: Procurement functions should start with an open mindset, rather than spell out all the asks at the start. All too often, the cookie cutter approach takes over, which doesn’t deliver the right long-term solutions. This will help deliver tailor-made solutions based on vendor insights.

Collaborative solutioning: Procurement departments should adopt transparent and collaborative solutions. They should conduct design and immersion workshops with partners, to take them along on the journey. 

Involved facilitation by procurement: Finally, they should drive proactive governance and risk management.

Procurement leaders are best placed to play the Lead Orchestrator role to this new way of thinking about the top 20 vendors. For those procurement leaders who are aiming to become a sustainable source of value for the business, the top 20 approach is smarter, more productive and gets better results for your function and for your position in the business.

The first step is changing your culture and mindset towards the top 20 from competitive, to collaborative; from contracting, to partnering – and this is often the hardest!

A.T. Kearney’s Enrico Rizzon will be speaking  at The Big Ideas Summit Melbourne. Join us LIVE to discuss the big-ticket trends affecting procurement – grab a ticket here to secure your seat!

Big Ideas Summit 2016: Big Idea #33 – Sharing Knowledge Openly

Collaborative working and knowledge sharing benefits everyone in procurement. It’s time to learn from one another.

At the Big Ideas Summit 2016, we challenged our thought leaders to share their Big Ideas for the future of procurement.

From ideas that have the potential to change the very nature of the procurement profession, to ones that got the assembled minds thinking about the profession’s impact outside of the organisation, the response we received was amazing.

Harnessing Knowledge Sharing

Nicola Robinson, Knowledge Manager at CIPS, says that procurement professionals have a huge knowledge collateral at their disposal. And she also believes that by sharing this knowledge openly, everyone can benefit.

CIPS have led the charge at bringing trusted sources of information to the procurement profession. Nicola believes that the profession can bring all their collective knowledge together, harness it, and all learn from one another.

Catch up with all the delegates’ Big Ideas from the 2016 Summit at the Procurious Learning Hub.

Want to find out more about Big Ideas 2016? And maybe what we have planned for 2017? You can visit our dedicated website!

If you like this (and you haven’t done so already) join Procurious for free today. Get connected with over 19,500 like-minded procurement professionals from across the world.

Happy Birthday – Procurious Is Two!

It hardly seems like any time at all, but it’s been two years to the day (nearly!) since the launch of Procurious. While wishing the site a happy birthday, we look back at how far we’ve come.

On May the 14th 2014, the Ebola epidemic was sweeping through East Africa, Ukraine was on the “brink of civil war”, Scotland had scored a chart double with Calvin Harris and Paolo Nutini at number 1, and Donald Trump was still considered a celebrity/businessman, rather than a US Presidential candidate.

And under the shadow of the Sydney Harbour Bridge, at the 7th Annual Asia-Pacific CPO Forum, hosted by The Faculty, Jack Slade stood up and announced the launch of Procurious to the assembled audience.

Getting Started

In the room that day, amongst a Who’s Who of Asia-Pacific CPOs and Procurement leaders, were two future Procurious employees, and a host of people who would be the site’s first movers. At the time, the site was just finding its feet as a community-based, niche network for Procurement and Supply Chain professionals.

The idea of Procurious, originally conceived as a procurement news service, took flight in late 2013, and was steadily developed and streamlined until the site you see today was formed (well, the first iteration at least!).

It took just under 6 months for the site to add its first 2000 members, with first movers coming from across the globe as the word spread. By Christmas 2014, the site had over 3000 members, was engaging with professionals from around the world, and over half of these members returning to the site on a monthly basis.

Making Strides

From that point on, there’s been no stopping Procurious. Earlier this year we celebrated our 10,000th member, but didn’t stop there. As it stands now, the Procurious community numbers nearly 14,500 people from over 140 countries, at an average of 6 per cent week on week growth.

You can see some of our stats in the infographic below:

Happy Birthday Procurious

At the heart of Procurious we want to help build the image of procurement, share learnings and provide a platform for information gathering and collaboration. In the past two years we have seen the following on the site:
  • A truly global community of over 42,000 people across Procurious and our social media channels
  • Coming up on half a million unique sessions from over 220,000 users
  • Over 2 million page views since May 2014, and over 690,000 page views since the start of 2016
  • Over 1,000 high-quality, original blog articles published on topics ranging from procurement systems and sustainability, to community empowerment and breathing techniques
  • 771 discussion questions asked; over 3,500 community answers provided
  • Over 100 free eLearning resources published to the site (with over 100,000 views on YouTube collectively)
  • Over 600 procurement and supply chain events listed

And that’s not to mention two very successful, and well regarded Big Ideas Summits in 2015 and 2016, with more events to follow this year, and Big Ideas 2017 already in the works!

The Future

We’re already excited to see what the next year has in store for Procurious, and are looking forward to taking the site to the next level with your help.

All that is left for us to say is thanks for all your help in making Procurious what it is today. Join us in making a Happy Birthday toast to Procurious, and have a glass of bubbly and a slice of virtual cake on us!

Innovation and the Shifting Technological Landscape

Innovation is more important than ever before. The technological landscape is currently undergoing a shift three times the size of the industrial revolution.

This is according to Steve Sammartino, an expert on the digital revolution and disruptive technologies. Steve has worked in marketing for the world’s largest companies, founded and sold his own start-ups, is a business journalist, and thought leader in the start-up & technology arena.

And amongst all this, Steve still found time to make news headlines by designing and building a fully functional, air-powered, 500,000 piece Lego Car!

Ahead of his keynote address at this year’s CPO Forum event in Melbourne, Steve talks about the changing structure of the economy and the Supply Chain, and the importance of innovation to procurement and its future leaders.

Why is focusing on innovation more important than ever before?

We are living through a radical change 3 times the size of the Industrial Revolution. It’s 3 times bigger because this time it involves the entire globe, not just the developed economies. Here’s a fact to blow your mind in this regard – there are currently more mobile phones in use around the world than toothbrushes!

Technology and access to it is now seen a primary life improver for people in developing countries. It means that what worked and what mattered yesterday, won’t be a valid strategy today. Innovation is not just a matter of a company’s survival in disruptive times, and not just a way to outgrow your competitors.

And the thing that is different is that it isn’t just at the consumer end that innovation needs to occur. It’s an entire supply chain reset. A new infrastructure is being built, and major innovations are happening in areas customers never see. 

What are some of the ways multinational companies can adopt a ‘start-up mindset’?

More important than anything else, big companies need to learn how to fail, and that failing is not bad. They key to startups is that they move quickly, and cheaply, to find out what works.

Big companies also need to decentralise decision making, as many of the Industrial era efficiencies are now being usurped by nimble and local connections. In a world where one size no longer fits all, we need to remember that this applies to local operations as well. Lots of small mistakes lead to better outcomes in a connected world. 

How can businesses cultivate a more innovative and collaborative workplace culture?

Businesses just need to do one thing – remove the layers of authority, and become a horizontally focused organisation, not a vertical, hierarchical one. This will help to create an environment where frequent small risks are rewarded.  

What tips do you have for current and emerging leaders to stay ahead of the curve, and be equipped to lead their companies to future success? 

Staff need be interested in change. Be students of change and be the person who introduces ideas to colleagues, don’t wait for management to know what is coming. The other thing to remember is that being innovative isn’t about inventing the technology, but more about working out how to benefit from the changes. It’s not a technological process, but one of courage and creativity.

We need to love our customers more than we love our infrastructure, especially in times when infrastructure is reset. We can do this by thinking of applications to serve our customers, rather than ourselves.

Also, given most large companies are fearful of change, it only takes an open mind to get a few steps ahead. It’s not about guessing what’s next, but adapting faster when ‘next’ arrives. 

Why should businesses invest in social impact and change?

It’s vital because it is what we value as a society. But it needs to be more than donating to charity, or triple bottom line reporting. Our responsibility needs to be designed into our supply chain. Businesses need to go to market with a net positive social outcome, not white-wash bad behaviour after profits are made.

It’s a very important part of brand building. Organisations that make products that benefit society save costs on things like advertising. Just look at Tesla – a $30 billion company that doesn’t spend a cent on advertising.

You can hear more from Steve on these topics at the CPO Forum 19th of May in Melbourne. At CPO Forum 2016, the line-up of inspirational speakers will reveal how procurement leaders can “crack the code” and harness the game-changing power of supplier innovation.

For more information, including how to register for CPO Forum 2016, visit the website.

Is collaboration really necessary?

If you’re a procurement professional, then you probably hear the word collaboration more than you’d like to. Collaboration has rightfully earned its place in the hall of fame of executive buzzwords. But as most practitioners know, the reality of collaboration is often unglamorous.

tommistock/Shutterstock.com

So why this gap between the ideal world and reality? One root cause is that very few people actually follow collaboration best practices. The side effects of ineffective collaboration are further magnified when different departments within an enterprise have to work together, which is often the case when procurement is involved.

The truth is that collaboration works if and only if the answer to all of the following questions is a resounding YES:

1. Is collaboration necessary?

Too often, committees get formed and the overhead of having to communicate to several (overextended) people often outweighs the benefit of their participation. Ask yourself whether you really need others’ help or input.

2. Does everyone know what they’re doing?

How many times have you been in a meeting where half the participants look disengaged or confused? Collaboration is an active process and everyone needs to be all in and know what they are responsible for delivering. And this needs to be true at every point throughout the project lifecycle.

3. Is the end goal clear to everyone?

Often, collaborative projects kick off with a grand vision, but weeks later, the harsh realities of having to deliver by a certain deadline often muddle that vision. This causes confusion (at best) and severe productivity loss and frustration (at worst). Ask yourself whether you know where you’re going. If you don’t, then the odds are that you’re not the only one.

4. Does everyone know what the action plan is?

This is especially critical to complex projects with multiple stakeholders from various departments (which covers most Procurement projects). This type of project requires constant reallocation of resources and more than a few last-minute changes to the grand plan. Has the entire team been made aware of these changes? And more importantly, does the entire team know what the plan of action even is?

5. Are we actually using the right tools?

Despite the recent rise of collaboration and social media tools, most procurement professionals rely on email and Microsoft Excel to manage an increasing number of highly complex projects. Whatever the tool, it must be easy enough to understand at first or second glance, and it must add value immediately. The benefits of leveraging social technologies to collaborate effectively are huge.

A recent McKinsey study titled The social economy: Unlocking value and productivity through social technologies makes the case that social technologies can aid collaboration and improve the productivity of interaction workers by 20 to 25 per cent.

Bottom line – collaboration can be incredibly valuable and almost always results in a superior work product and better outcomes for all if practiced correctly. Next time you start a project, don’t forget to review the five questions above!

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