Tag Archives: digital conference

The Big Ideas Summit 2017: The After-Party

No one likes to reach the end of a great procurement  party. Luckily there’s still a whole lot more Big Ideas Summit content to come…

Join The Big Ideas Summit 2017 group to access all of yesterday’s discussions and exclusive video content.

Yesterday Procurious gathered 50 of procurement’s top thought leaders in London for the Big Ideas Summit 2017.

We heard from a number of  inspiring speakers, sparked exciting discussion and shared our Big Ideas for procurement in 2017. Conversation topics ranged from economics to futurism, from cognitive technology to  releasing creativity and everything in-between.

It was wonderful to see some familiar faces at this year’s event and lots of new ones too.

Big Ideas By Numbers

But the fun didn’t stop in London. Our digital delegates from all around the globe followed the day’s events via social media.

3,400 people visited Procurious to access Big Ideas content discussions and videos.

On twitter, the #BigIdeas2017 hashtag  was tweeted 1,850 times and had over 6.4 million impressions.

The Big Ideas Summit After-party

Don’t worry- The Big Ideas party isn’t over just yet!

Throughout the next week, we’ll be uploading all the video content into the learning section on Procurious. You’ll hear from each of our attendees on their Big Ideas  for procurement.

Whether it’s scaring yourself daily, paying your bills or turning statements into questions there’s a whole range of thought provoking advice to take on board.

Here’s a little taster of what’s to come:

If you’re feeling inspired by these videos, there’s still time for you to submit a Big Idea’s video. You’ll find a reminder of how to do so here.

Turning Statements Into Questions

Our first Big Ideas video comes from Creative Change Agent, James Bannerman. James wants procurement pros to start turning statements into questions in order to unleash their creative genius.  Check out the video to find out more.

You can hear more from James in our podcast series, Even Bigger Ideas. 

Even Bigger Ideas Podcast Series 

Want to hear more from some of our speakers? The final Even Bigger Ideas podcast was released today. Futurist Anders Sorman-Nilsson talks about how we can seamlessly transition between ordinary, analogue world to the extraordinary, digital world and who will thrive in this era of cyber disruption. You can listen to the Even Bigger Ideas Podcast Series here.

Want to catch up on all of yesterday’s Big Ideas Summit activity? Join the group here

Indirect Procurement: Leading By Taking Responsibiity

Authentic leadership is especially important in indirect procurement. Pauline King discusses why taking responsibility is a key aspect of this.

Join The Big Ideas Summit 2017 group to access all of yesterday’s discussions and exclusive video content.

I was recently at a lunch with a former member of our indirect transformation program. I wanted her view was on how we achieved so much and so quickly. Her answer surprised me.

She made no mention of classic procurement methods; it was all about authentic leadership. Indirect procurement, with its high change impact, power struggles and need for excellent business partnering, is especially in need of this kind of leadership.

But what does this mean in the day to day? Thinking back over authentic and inauthentic bosses and my own mistakes in aiming to be an authentic leader, one theme is about taking responsibility. Here are three examples from my past experiences that demonstrate this.

  1. Be confident to make tough decisions 

I’ll never forget the first leadership team meeting with the best boss I ever had.

Bruce told us that each of us should be doing our own job and not the job of our direct reports. This was a powerful message for me because I realised that I had been covering and doing damage control for one of my team leads, Dirk.

Dirk had many talents, but he was not comfortable challenging the business. In indirect procurement, this is fatal.

It was September and we were setting up for the following year’s project pipeline and savings commitments. The numbers were not on track.

We were reviewing his numbers when I realised he hadn’t completed the final, and crucial, step of getting the senior business managers’ sign-off.  With a sinking feeling, I saw I would have to step in and ‘do his job for him’.  It was time for a hard decision.

In this case, it was especially difficult because I had worked closely with Dirk and appreciated his knowledge and skills in many ways.

But, he deserved to hear it straight that he hadn’t stepped up despite many feedback sessions. I didn’t see him being able to develop this particular skill. We instead focused on his considerable strengths and worked successfully to find him a new role. He went on to have great impact.

  1. Manage Relationships Effectively 

During a particularly difficult phase of a worldwide P2P rollout, my responsibility was to lead the global indirect implementation. This was in coordination with my teammates, the regional heads.

One of the most complex regions was in Europe with its many countries and languages. There were endless calls between global and region Europe to hammer out the operational details. One particular teammate, John, the head of Europe seemed to be putting roadblocks in place that didn’t make sense.

I made an error in blaming John and, worse still, being vocal about it. I didn’t take the time to understand his reality on the ground.

Luckily for me, our boss was very blunt and told me:

  • Work with your colleague to fix the disagreement
  • Never complain in public about a team member

I apologised to John and spent time with him discussing how we both thought we could bridge our differences.

Ultimately, he became one of my closest colleagues and together we led the rollout in Europe to success.

  1. Train your team to be independent 

The best way to coach people to take responsibility is by giving them the space to act alone.

I was once working on a series of difficult projects, one of which was reducing travel cost by implementing high-end video conferencing. In order for it to be impactful, a fast worldwide rollout was needed.

Serge was the procurement lead and had never done such a project before.  He had, however, developed a great relationship with his business client. I was convinced, with some support, that he could do the job.

One of the first tasks was in finding a clear way to measure the savings and bring that to the P&L. Together with the travel manager, we did some brainstorming on how to get the data and make the case, reviewed what external case studies we could use from providers and what the storyline could be for senior management. Serge went away with the task to put together a first draft with his colleague.

What he came back with was terrible: no clear story line and fuzzy numbers.

We did another brainstorming session and gathered some more data. At the end of this round, I thought Serge had enough to bring everything together. But, once again, he again came back with meandering slides and no clear way to measure the savings.

I knew he could do better.  I looked him in the eye and told him he had what he needed to pull the deck together and that I was convinced he could do it. And sent him away.

Several days later, Serge came back with the frame that we then polished and successfully got approved. With this success behind him, he stepped up and drove the project through, not only deepening his relationship with his business client, but also increasing his visibility in the company.

Believing and then saying, ‘I have full confidence’ to an employee is a powerful message.

Want to catch up on all of yesterday’s Big Ideas Summit activity? Join the group here

You Appointed WHO As The New CPO?

Increasingly, companies are appointing CPOs from outside of the supply management profession. What does this tell us about C-level expectations of procurement, and why are supply management professionals missing out?

Want to follow all of the action today? Register as an online delegate for the London Big Ideas Summit 2017 here.

This is the moment you’ve been waiting for. Years of hard work and a brilliant career in supply management has brought you to within a hair’s breadth of fulfilling your dream – to become the Chief Procurement Officer of your company. Starting at the most junior level, you’ve worked your way up the ladder to your present position as second-in-charge of the procurement function. Your boss announced his retirement last week, and you’re quietly confident your turn has come – after all, there’s absolutely nothing about the organisation’s supply chain that you don’t know.

You step into the meeting room where the out-going CPO and two other executives are seated around a table. Disconcertingly, they stop talking when you walk in and look at you guiltily. Getting straight to the point, they tell you they’re excited to announce the new Chief Procurement Officer is … Jennifer from Marketing.

Is Procurement Being Usurped?

Has this happened in your organisation? There’s every chance that when it comes time to choose a new CPO, the C-Suite will appoint someone from a non-supply background. This means that a colleague of yours in a completely different department may one day swoop in to steal the job that you’ve been working towards for years.

While CEO-level expectations of the CPO continue to blur and broaden, the skill-set required to meet those expectations can now potentially be found in any department. The fact that supply managers are still reporting difficulty in educating their businesses on the value procurement can bring to an organisation doesn’t help the situation. If a CEO (wrongly) believes that a supply manager has spent his or her career focused solely on cost, then they are likely to look elsewhere for candidates for the top job.

Deb Stanton, Executive Director of Research and Benchmarking organisation CAPS Research and former Global CPO of MasterCard, has observed the trend of CPO appointments from outside of the profession. CEOs are no longer as interested in appointing CPOs who possess the traditional skill set that is earnt over years working in supply chain. A savvy marketing professional, or a cost-conscious operations manager who understands how supply management works, makes a very attractive candidate for CPO.

So, what does this mean?

  1. CEOs are looking for a different set of skills for the next CPO

The CPO of the future may have little idea how a tender is run, but they must:

  • Be business-savvy and understand the organisation as a whole
  • Know how procurement works from a customer’s perspective
  • Be completely aligned to overall business strategy (not just the supply management strategy)
  • Have a strong knowledge of the business’ finance function
  • Be focused on the core customer and external audiences
  • Embrace changing technology and external disruptive forces
  • Be an influencer and relationship management expert.

Deb referred to CAPS Research’s “Futures Study 2020”, which projects the skills required to manage a procurement function into the future.

  1. The CPO doesn’t necessarily need supply management expertise

The complex and varied skill-set picked up through a career in supply management may no longer be enough to satisfy the requirements for the job of CPO. CEOs may even regard procurement’s traditional audience of stakeholders, end-users and suppliers to be too focused.

That being said, technical procurement skills do matter, and are still vital for any procurement team’s success. In the example above, the disappointed candidate who missed out on the top job can still play a vital role in educating and supporting the outsider CPO with their supply management knowledge.

What’s the solution? If you believe the CPO role rightfully belongs to you, rather than someone from a completely different department, then make sure you broaden (rather than narrow) your focus as you move upwards in your organisation. This means familiarising yourself on a macro level with the whole business, bringing the core customer into every decision you make, and being known as an influencer who can clearly articulate the value you, and your function, brings to the business.

As Deb pointed out today, procurement professionals are in a unique position to overlook an entire business. They’ve got every chance of seeing where the opportunities are so let’s use it an not lose it!

Don’t forget to register as a digital delegate so you can keep up with the rest of today’s events.

Neurodiversity – Your Secret HR Weapon

People with Neurodiverse profiles have historically endured stigmatisation and struggled in the workplace. John Floyd explains why, and how, this is changing and what we can do to accommodate and embrace differences. 

Want to follow all of the action today? Register as an online delegate for the London Big Ideas Summit 2017 here.

We know the best performing teams are made up of a diverse group of people, whether that be gender, age, ethnicity or educational background. One of our Big Ideas Speakers, the Headmaster of Bruern Abbey, John Floyd, has just thrown “neurodiversity “ onto the list of must-have employee profiles, to help strengthen and enhance team output.

Recently rated by Tatler as one of the best Prep Schools in the UK, Bruern Abbey specialises in educating boys with dyslexia and dyspraxia. It is the only preparatory school of its kind in the UK and John Floyd is its outstanding headmaster.

John is a firm believer that learning difficulties, or learning differences, should not preclude academic success. In fact, after developing the right learning strategies at Bruern, many of the boys from go on to some of the best senior schools in the country.

Unfortunately, not everyone with dyslexia or dyspraxia is lucky enough to go to Bruern Abbey. Education systems around the world aren’t necessarily set up to accommodate those with neurodiverse profiles such as dyslexia, dyspraxia, ADHD and autism. Of course, this extends to the workplace as well.

It is estimated that:

  • 5-10 per cent of the population has dyslexia,
  • 5-10 per cent of the population has dyspraxia
  • 5-7 per cent of the population has ADHD
  • 1 per cent of the population has autism

People with neuro-diverse profiles (and there’s a lot of them!) learn differently, think differently and apply their skills in alternate ways. As John succinctly puts it, “The term neurodiversity means that someone has a brain a little bit different to the majority of people”

Turning their differences into a virtue is a great opportunity for any team leader.

Diversity wins out

Organisations are starting to realise that employing people with neurodiverse profiles and optimizing their approach to work is great for business.

A few examples include:

  • MI5’s sister service GCHQ (the Government Communications Headquarters) employs more than 300 employees with neuro-diverse profiles and are actively recruiting more.
  • Organisations such as Microsoft and EY are trialing programs to recruit individuals with neuro-diverse profiles such as Asperger’s.
  • Last May the Labour party in the UK decided to appoint a shadow minister for neurodiversity.

Employers recognise that employees with neurodiverse profiles might offer heightened analytical skills, lateral thinking and a more naturally investigatory mindset than their peers.

How do you manage neurodiverse team members?

Everyone in your team will have different strengths and weaknesses. The opportunity for you, as a leader, is to optimize every member of your team to allow them to reach their peak performance. The key is to determine who has which strengths and to tailor the opportunities and development to suit that individual.

If you’re expecting a prospective employee’s CV to land on your desk with a neurodiverse label plastered across it, think again!

As John pointed out today, “If you start to see some badly written emails from a team member, you’ll know you shouldn’t assign them to write the press releases. But there will be a whole host of things they can do for you, and probably do better than anyone else!”

John gave a few examples of areas in which those with neurodiverse profiles might particularly excel.

Get them to do the interviewing

Dyslexics often have highly developed and fine-tuned listening and oral skills. They are the most studied of all neurodiverse profiles.

Compensating for having potentially struggled with reading and writing throughout childhood, many of them develop excellent verbal and listening skills.They are likely to be a resilient bunch and great under time pressure. Dyslexics  have learnt how to work well under stress.  having been up against it ever since they were first asked to do school-work.

It could be worth relying upon them to conduct interviews with prospective employees. They might be the most socially engaging person on your team and the most capable at listening to, and evaluating, a candidate.

Let them solve the problems

Adults with dyslexia and Dyspraxia quite literally think differently and are good at cracking codes or seeing patterns in problems that those who read with ease would overlook. They’re also great at re-inventing, re-evaluating and thinking laterally.

Give them the time-sensitive or juggling tasks

A number of adults with forms of neurodiversity such as ADHD can deal with juggling a number of tasks at high speed. It’s what they do all day anyway. For most of us it would be exhausting!  They might come up with too many ideas and try to execute them too quickly but they’ll never run out of steam and they’ll be utterly committed.

John concluded his talk today by urging us not to hesitate in employing somebody with a neurodiverse profile. They’ll be grateful to be employed, they’ll be your most resilient team members and they’ll work diligently.

You can guarantee that they’ll be thinking differently about something long before you’ve even entertained the thought that there could even  be an alternate option.

Don’t forget to register as a digital delegate so you can keep up with the rest of today’s events.

The Big Ideas Summit 2017: Welcome to the Party

They say there ain’t no party like a Procurious party. Thank goodness you’re all invited to The Big Ideas Summit!

Want to follow all of the action today? Register as an online delegate for the London Big Ideas Summit 2017 here.

It’s not every day you invite more than 50,000 people to join you online for a procurement event. It’s going to be a whopper of a party and we’re so glad that you’re able to join us.

The Big Ideas Summit

Today, Procurious is gathering fifty of the world’s most influential Procurement & Supply Chain leaders in London. For the third year running we present The Big Ideas Summit – the world’s first digitally led procurement think-tank.

Procurious’ Big Ideas Summit now has a global reputation as the most innovative leadership event for the procurement profession.

Today we need your involvement. Together we are going to spark vigorous discussions, light up social media across the globe and crowd-source ideas for the future of procurement.

What’s the aim of the game?

Our aim is to inspire a new generation of business intrapreneurs, people who can think outside the box. These forward thinkers will  drive innovation and lead change into the future.

Now with 20,000 members from 140+ countries, Procurious is well on the way to becoming a United Nations, in kind, of procurement professionals.

We’ve made it possible for you to attend one of the best procurement conferences in the world. It doesn’t matter if you’re siting at your desk, lounging on the sofa or on the go. There’s a lot of ways to get involved throughout the day and have your say.

Get involved, get ahead

If there’s anything you’re burning to ask one of our procurement thought leaders, why not put them to the test? Ask them the toughest questions you can possibly muster.

Or, if you’re looking for a way to build your personal brand and market yourself as a global procurement superstar, send us your Big Idea. It might not be Hollywood, but putting your video up in lights on Procurious offers an unprecedented chance to grow your profile as a thought-leader and a true influencer in procurement.

You can submit your questions, comments or your Big Idea videos via the Procurious twitter account, @Procurious_ using the hashtag #bigdeas2017 or on the Procurious Big Ideas Summit group.

Procurement 4.0

What are the Big Ideas that will disrupt and transform the procurement profession in 2017?

This year’s conference is primarily focused on uncovering the mysteries of Procurement 4.0. We don’t want you to feel intimidated if you haven’t yet got robots running your production floor and Watson doing your negotiations!

In fact, one of our key goals for Big Ideas is to determine exactly where the profession should be in the journey to Procurement 4.0. We want to help the profession get calibrated.

Procurement 4.0 is something we are consistently discussing on Procurious but confusion remains about the term’s definition. Procurement 4.0 simply describes what the profession will look like in Industry 4.0. From the creation of digital networks, to the increasing use of technology and digitalisation in all facets of business – it represents a transformation in how businesses will run.

The Big Ideas of Big Ideas 2017

What are the top themes and discussion points for this year’s event?

  • Courage is the number one attribute required for procurement pros wanting to succeed in the future world of Industry 4.0. We’ll be giving you a wake up call to be brave and embrace the future.
  • We’ll also be narrowing our focus as we learn about the unexpected shifts in the geopolitical landscape. How will this will affect your supply chains and global trade? Last year we talked a lot about Thinking the Unthinkable. We considered how procurement must stay agile to respond to unexpected macro and micro economic changes. Well! Our advice couldn’t have been better timed given the series of political events in 2016.
  • It wouldn’t be a procurement event without discussing cognitive technology. How things have changed in the past year! Last week more than 600 people registered for our webinar, Man and Machine, with IBM. This is testament to the global interest in this critical topic. We want to help procurement understand how artificial intelligence, such as IBM’s Cognitive Technology solution Watson, is going to help make more informed decisions, with deeper insight and greater certainty.
  • In the face of all this uncertainty, companies’ ability to anticipate and swiftly respond to change is more important than ever. To tackle Industry 4.0 head-on, we will need to build agile, creative and diverse teams.
  • Another new term you will hear today is “neuro diversity”. Britain’s intelligence agency today employs more than 100 dyslexic and dyspraxic spies. They say many of their most talented code-breakers have trouble reading or interpreting words, but this can help them crack codes because they see things others do not.

Taking procurement out to the abyss

We’ll also be talking about unleashing our inner creativity in the workplace, sustainability, reinventing the public sector procurement wheel and how procurement teams can shape their workforce in preparation for workplace 4.0.

And, once we have taken you out to the abyss, to the brink of what is possible in the coming 50 years, we will bring our conversation back to the here and now. We’ll discuss why procurement teams should be focused on ‘doing the do’ and getting the basics right whilst still keeping their eyes on the horizon.

Don’t forget to register as a digital delegate so you can keep up with all of today’s events.

The Big Ideas Summit 2017: We Have Lift Off

The Big Ideas Summit will take flight in just a few hours time.  Want to know what’s in store? Look no further…

Register as an online delegate for the London Big Ideas Summit 2017 here.

The big day is finally here! Procurious is all-set to spark vigorous discussions, light up social media across the globe and crowd-source ideas for the future of procurement.

We’ll be addressing everything from Procurement 4.0 to Cognitive Technology and Global Economics. We’d also still love for you to submit any questions for our speakers via the Big Ideas Summit group.

Here’s what’s coming up today!

Part One Pivot – Rethinking What’s Possible

 Be Brave Or Dead – Mark Stevenson, Futurist

Mark is an entrepreneur, author, broadcaster, musician and expert on global trends and innovation. Mark would describe his role as helping people and organisations to ask the right questions about the future.

Mark’s Big Idea

Be brave or be dead! Wherever you work and wherever you end up in the next 15-20 years, remember that it’s going to be a very turbulent time. Ask yourself: what’s my best effort for myself, my family and for society (and remember they’re all related). If you don’t, you can prepare to be very irrelevant and very unhappy!

Trumpism In the Supply Chain – Linda Yueh, Fellow at Oxford University & Adjunct Professor at London Business School

Uncertainty, uncertainty, uncertainty is how Linda explains 2017. At the moment, it’s over President Trump, European politics: elections and Brexit, and the slowdown in growth of China and other major economies. Thankfully Linda’s message to CPOs is one of caution but reassures that it’s not time to panic.

Linda’s Big Idea

Keep calm but be sure to keep an eye on what’s happening around the world as the globalisation landscape is shifting significantly. Global trade won’t end tomorrow but it is going to look rather different in the coming years.

Part Two Scrum – Procurement in the Digital Age

Watson: What’s The Big Idea – Barry Ward, Senior Procurement Brand Manager, IBM Global Procurement

Barry has drawn a parallel between the cognitive technology journey of Watson and the space programme and moon landing journeys of the last century. For IBM, developing and deploying Watson is something like the moonshot in the 1960s where IBM technology helped NASA make the lunar landings possible. 

Barry’s Big Idea

Cognitive technology is merely in its infancy in terms of where it can go. This journey will mostly likely take 50 years or more to be fully realised. Millennials have the chance to be there at the outset. They will see cognitive technology evolving and developing throughout their entire careers. But first we need to know how to get on them on board and enjoying the journey. 

Creating Agility In The Digital Age – Chris Sawchuk, Principal and Global Procurement Advisory Practice Leader at The Hackett Group

Chris has nearly 20 years of experience in supply management, working directly with Fortune 500 and mid-sized companies around the globe. He believes that agility is the defining trait of the procurement team of today and the future. He reminds us that many of the problems procurement will face in the coming years have not even been thought of yet!

Chris’ Big Idea

The future is an ‘Unknown Unknown’, but with a match fit, agile procurement team, at least you’ll be prepared for what comes next. 

Reinventing The Public Sector Wheel – Paul Smith, Executive Director YPO & Board Member SOPO 

Paul has been the driving force behind Procurious’ first private, “corporate” version of the platform, which launched in January 2017. SOPO are using social media to reinvent the way in which public sector procurement professionals work , network and collaborate.

Paul’s Big Idea:

Bring together local government via social media to collaborate and network

Part Three Reboot – Building Your Workforce

Unlocking The Creative Genius In Your Procurement Team
James Bannerman, Creative Change Agent. 

James Bannerman is author of non-Fiction best-seller Genius: Deceptively Simple Ways to Become Instantly Smarter. He believes the maxim that organisations must innovate or die has never been more true thanks to rapid technology developments and fierce competition. In procurement, CPOs need to foster their intrapreneurs and work to achieve what James calls a ‘return on inspiration’.

James’ Big Idea

Miraculous and fully-formed ideas won’t simply land at your feet. Procurement pros must attempt, what James calls, “deliberate creativity.”

Unlocking The Case For Neuro Diversity – John Floyd, Headmaster at Bruern Abbey

John wants to dispel the negative connotations that are so often associated with conditions such as dyslexia and ADHD. He explains that neuro-diverse profiles are actually a bonus for employers because of their different approaches to solving problems and finding answers. 

John’s Big Idea

One in every ten team members should be someone with a neuro-diverse profile.

Panel Interview – Graham Lucas, Managing Director at Michael Page

What are the best Procurement Teams already doing to set up for success? What are the trends in creating more innovative and engaging Procurement workplaces?

Graham believes that for procurement to survive in the digital age, it might not even be called procurement! Those who try to resist the coming changes, are more likely to be part of the redundancy.

Graham will be joined on the panel by Gautam Singh, The Smart Cube and Juliet Sotnick, Babcoc.

Digital Procurement Transformation – Paul Blake, Senior Manager, GEP 

Paul Blake leads the technology product marketing team at GEP. He’ll be addressing the topic of digital procurement transformation. Paul believes that if procurement continues to accept the technological status quo as some kind of given, it’ll continue to be fed the same poor diet. Procurement must start to challenge the hard-and-fast rules we’ve adopted for so long without question.

Paul’s Big Idea

There is no point continuing to do things as we have always done, just because that is the accepted status quo. Instead we should be embracing change and adapting to future possibilities.

Procurement Talent 4.0: Future Skillsets to Build Your Procurement Organisation – Deb Stanton, Executive MD, CAPS Research

Following conversations earlier in the day about what will evolve in the next 50 years, Deb will bring us back to the here and now. Procurement teams should be focused on ‘doing the do’ and getting the basics right whilst keeping their eyes on the horizon 

Deb’s Big Idea

“Be bold, but nice” is my favorite motto and advice that I give all supply chain professionals.  We need to be bold enough to challenge, ask the right questions, and bring new ideas forward; yet do it in a way that people still want to work with us.

Leadership, Tough Love and Long-Term Partnerships – John McFarlane, Chairman, Barclays PLC

With a background that includes being Chairman of Aviva and CEO of Australia & New Zealand Banking Group, leadership is an area in which John has become an expert. But guess what? He has also worked in procurement! In 1969 he joined Ford as a buyer!

John’s Big Idea

I would encourage longer-term partnerships with supply chains and encourage procurement to approach this with a win-win mentality. It’s win-win or no gain. Aim to be the customer of choice so suppliers approach you with best products.

Stay up to date with the day’s events and submit your questions for our speakers via our Big Ideas Summit Group. Follow us on Twitter via  @Procurious_  using the hashtag #bigideas2017

Procurement And Its Role in the Gig Economy

Predictions suggest that gig workers will represent a third of the workforce by 2020. What does the gig economy mean for procurement?

Register as an online delegate for the London Big Ideas Summit 2017 here.

The Gig Economy – an overused buzz phrase, refers to the growing number of people who work on a contingent basis. These people are not on a company’s payroll; they provide services on a consulting, freelance or temporary basis, either full-time or part-tine.

The number of people taking this route, because of a tight job market and pressures on the global economy, has risen dramatically in the past few years.

Millennials love the opportunities it brings and some over 55s are reinventing themselves in a new role. This is the new world of work. It is projected that gig workers will represent a third of the workforce by 2020.

Benefits of the gig economy for companies

Companies are struggling with rising labour costs and they need a workforce that can quickly adapt to market conditions. the benefits of a gig economy include:

  • Easily source skilled workers and experts for projects via on-line platforms or using third party staffing agencies
  • Scale their workforce up and down quickly to meet business demand
  • Increase speed of hiring and mobilisation due to simpler recruitment and faster budget approvals
  • Invest less in training and employee benefits
  • Reduce the cost of administration, office space and facilities

However, this attractive solution to the talent management headache comes with challenges for both Human Resources (HR) and Procurement.

What does it mean for the procurement function?

The procurement function is already benefitting by engaging contingent or temporary staff for its own use but has not fully explored the potential of the gig economy for filling job roles that are not repetitive or are not project-based. CPOs can ramp up their procurement savings and process efficiencies through using contingent workers more extensively.

Procurement  also has a role to play in the wider business, along with HR, to manage this growing trend. The ways of engaging with suppliers of services will change; potentially simpler contracts but using more specialist suppliers and even engaging with individuals.

What does it mean for the HR function?

Line managers will have staffing requirements and demands that HR has not experienced before, attracting and engaging a diverse workforce to satisfy their internal clients will require an adjustment in mind-set. It may help HR to engage with procurement professionals to apply tried and tested stakeholder management techniques.

  1. HR strategies for recruitment and retention will have to change.
  2. Policies for non-permanent employees must be more flexible
  3. Performance management measures such as key performance indicators (KPIs) will have to be adapted to suit the new ways of working
  4. More attention is needed to benchmarking market pay rates
  5. Additional effort is required to engage and motivate people working remotely

Risk and compliance

A bigger contingent workforce means increased risk. How do you manage to control hundreds or even thousands of workers that have access to your systems and technology?

It can become an HR nightmare to ensure compliance with policies and procedures and, at the same time, handle the administration. Specialist recruitment companies and HR service providers are relishing the opportunity and taking up the slack. They have experience in the legal and compliance issues in HR and have more capacity and energy to handle the day to day issues. Who sources and manages the outsourced services? Why, procurement of course!

Experts and advisors

There are also interesting developments among the more experienced and specialised independent consultants offering their services, especially in procurement. These people are not to be found through conventional recruitment channels, they are mobilising themselves into small professional services firms that network and collaborate to provide skilled professionals to commercial companies and government. 

Success factors for managing gig workers

  • Managing a remote and mobile workforce means providing the right collaboration tools and technology to ensure that they can honour their deliverables. Connectivity is the key: wireless links, video conferencing, internet access and suitable work spaces.
  • An organization needs to be agile enough to mobilise new teams and scale operations up or down to adapt to changing business needs. Inflexible polices, fixed locations and traditional office hours do not suit this solution.
  • A robust administration system is needed to manage a contingent workforce – external support may be the answer.

There’s no question that the benefits of the gig economy to an employer are many but it also comes with complexity.   Procurement and HR both need to play roles in this process but can they work together on the best solution?

No budget, no problem! Join the conversation and register as a digital delegate for Big Ideas 2017 now!

Don’t Judge A Procurement Job By Its Cover

Ever been attracted to a new job because of the flashy brand? Graham Lucas warns that you should be looking at the people on the inside. 

Register as an online delegate for the London Big Ideas Summit 2017 here.

Graham Lucas is Managing Director – Procurement & Supply Chain and Logistics at Michael Page. He’ll be speaking at this year’s Big Ideas Summit about procurement  recruitment.  We’ve picked his brain this week to find out what key skills procurement recruiters are fighting over in 2017 and what mistakes job applicants should avoid making.

Who are the best procurement candidates and why?

For me, the best procurement candidates are those that are highly commercial whilst having lots of emotional intelligence. We are also increasingly talking about bravery.

The requirement around influencing, communication skills, and category knowledge are well trodden boards and are still very valid. But the bravery and creativity it takes to innovate is underdone. This is something that we need to see much more of day-in and day-out if the procurement functions are going to end up as overall commercial custodians of their organisations.

What key skills are recruiters fighting over in 2017?

People who can demonstrate an ability to:

  • Deliver value to the bottom line in a dynamic manner and not just reduce costs
  • Unlock competitive advantage from the supply base through true partnership
  • Influence others, both internally and externally
  • Embrace technology that can help us move further, faster
  • Innovate by managing a supply base of experts to help their business compete

What are the biggest mistakes procurement professionals make throughout the recruitment process?

I think many people are keen to talk about the £30m saving they made.  This is great but I do think that, unless you are managing a huge spend, it’s easy to oversell your impact.

Talking about some of the more tangible things that you did, and how you delivered these, is more impressive. I met with a candidate last week who had identified a food material that was being cooled a further four degrees lower than was required before being packaged. He was able to explain the financial benefits across the utility and labour spend which amounted to a £400k saving. All whilst speeding up the manufacturing process, which supports their customer objectives. Evidently, the previous half-dozen people in his role didn’t identify this.

How has the recruitment industry changed during your time at Michael Page?

Fourteen years ago the market was fairly linear. The line manager or their personnel team recruited someone, or an agency did.

Now the market is much more varied, highly competitive and dynamic. Four thousand recruiters started up last year I believe and that’s just in 2016.

Add to that the advances of technology (job boards, linked in etc.) in-house recruitment teams, RPO’s, MSP’s, and we can see that many more commoditised markets have been eroded.

Whilst recruiters are having to evolve and embrace these challenges, I genuinely believe the right specialists, knowledge and strong relationships, have never been more required than they are now.

What two pieces of career advice would you give to any of procurement’s rising stars?

Don’t be blinkered. The more you can understand your broader business, the sector you are in, supplier challenges etc., the more likely you are to progress. Your ability to navigate organisations and departments outside of your own will be essential. That’s the secret to being  highly successful.

Don’t judge a job or organisation on the brand, or value of your category. A great career move tends to be based on the person you will work for, the people you will work with, and how those two things can personally develop you.

How do you identify innovation in candidates?

Someone should be able to clearly and positively explain what they have challenged, changed and most importantly, show what positive impact that has had on customers. For me, the best innovation has the customer at the heart of it, adding value to them even if at times it hasn’t directly benefited the bottom line.

Join the conversation and register as a digital delegate for Big Ideas 2017 

 

The Big ideas Summit 2017: Join The Ride

If you’re bursting with questions for our Big Ideas 2017 speakers, now’s your chance to put them to the test and have your voice heard.

Register as an online delegate for the London Big Ideas Summit 2017 here.

There’s less than a week to go until the London Big Ideas Summit 2017 but, there’s still time for you to make your voice heard as a digital delegate. Wherever you are in the world, you can help us to shape the event’s agenda by driving discussions and debate from the comfort of your own office, home or on the go.

Helen Mackenzie attended the event last year and particularly enjoyed the opportunities for meaningful discussion:

The Big Ideas Summit offers a chance to take stock of where things are both in the world we’re operating in and also within the profession itself.  The chance to discuss and debate some of the biggest issues of the day with a fantastic group of senior procurement people is an opportunity not to be missed.

Among our key themes underpinning the 2017 event are:

  • Industry 4.0 and how it’s reshaping procurement
  • Rebuilding your workforce for  Workforce 4.0
  • Procurement in the digital age
  • Authentic Leadership – Inspiring Trust and Driving Change in Uncertain Times

But we need your input too!

Why should I get involved?

Everyone in our 20,000 strong Procurious community has a unique opportunity to put our speakers to the test by asking them the toughest questions. In the Big Ideas Summit 2017 group, the conversation has already begun . Participants are reading exclusive, advance insights from the event’s presenters and contributing to topical discussions.

Your contributions needn’t stop ahead of the event, either. On the day we would love your input on the day’s  key themes and topics, and further questions based on what you’ve been hearing.

If there’s anything you’re burning  to ask one of our procurement thought leaders, please don’t hesitate to get in touch.  This is your chance to connect with our speakers, senior executives, thought leaders and CPOs, thus gaining insights into the future of procurement.

We’ll be monitoring and updating the group and our twitter account throughout the day to feedback your questions.

Who’s answering my questions?

We’ve secured a stella line up for this year’s event and they’re ready and eager to answer the toughest questions you can put to them.

  • James Bannerman, Creative change agent and author of Non-Fiction best-seller Genius: Deceptively Simple Ways to Become Instantly Smarter
  • Chris Sawchuk, Principal and Global Procurement Advisory Practice Leader at The Hackett Group
  • Linda Yueh, fellow in economics, Oxford university and Adjunct Professor, London Business School.
  • Mark Stevenson, Futurist, entrepreneur, and author of global best-seller, ‘An Optimist’s Tour of the Future‘.
  • Paul Blake, Senior Manager, Technology Product Marketing at GEP Worldwide
  • Barry Ward,  Procurement Brand Manager, Global Business Services at IBM
  • Graham Lucas, Managing Director – Procurement & Supply Chain and Logistics at Michael Page
  • Deb Stanton, Executive Managing Director, CAPS Research.

How do I submit a question?

It couldn’t be easier to submit your questions and you’ve got couple options to do so:

You can also stay up to date, and get involved in real time via LinkedIn or Facebook  using the hashtag #BigIdeas2017.

Not yet registered as a digital delegate?

It’s as easy as pie to register as a digital delegate, simply join the group on Procurious and get stuck in.

And, in case you needed any more persuasion, here’s what Chris Cliffe, Director – CJC Procurement Ltd, had to say about last year’s event:

It goes without saying that this is a no brainer event to follow for everyone working, aspiring, thinking about procurement.  The quality, breadth and variety of the content was exceptional.

No budget, no problem! Join the conversation and register as a digital delegate for Big Ideas 2017 now!

Procurement Leaders: Be Bold, But Nice!

According to Deb Stanton, procurement leaders should be bold enough to challenge but amicable enough that people will still want to work with them…

Register as an online delegate for the London Big Ideas Summit 2017 here.

Deb Stanton is Executive Managing Director at CAPS Research and a keynote speaker at Big Ideas Summit 2017. She’ll be speaking about why, and how, procurement teams must focus on the now whilst keeping one eye on the horizon. We caught up with Deb ahead of the event in order to find out what she thinks constitutes a great leader and the importance of research and collaboration.

What 3 attributes make a great leader?

My “attributes” are not the typical leadership attributes.

“Be bold, but be nice” is my favorite motto and advice that I offer all supply chain professionals and procurement leaders.  We need to be bold enough to challenge, ask the right questions, and bring new ideas forward; yet do it in a way that people still want to work with you.  It’s a balance of driving advancements that we, as supply management leaders, recognise as game changers and also taking the time to know and understand the priorities of your internal business partners.

Another important attribute for procurement leaders is the ability to educate and be great storytellers.  Every day that we walk the halls of our companies we are in the role to educate, educate, educate.  We need to create the awareness and tell the story of the great value that supply management brings.

Third is to be passionate.  There is so many great advancements in the programs and processes within supply management.  No matter what company or industry, drive to a level that no one thought possible.

What are you most excited about in 2017 in terms of the procurement and supply chain profession?

There is tremendous advancements in the profession.  Five years ago we were not talking much about big data, data scientists, nexus suppliers, supply chain finance, 3D printing or blockchain.  The role of the buyer has expanded into many strategic roles which means it is a very exciting time for those in the profession.  What an impact SC professionals can make!

Do procurement pros use research enough?

There are two significant types of research.  The research that introduces new thinking and drives great thought leadership for supply management executives to contemplate.  Research helps drive new initiatives and stretch the boundaries of supply management.

Then there is the research that is applied at the commodity management level.  This type of research ensures we are developing the correct strategies for the commodities that we manage.  Both types of research are extremely important and could be leveraged more by procurement pros.

Do you think CPOS collaborate well?

It is interesting to see the different levels of maturity that exist with CPOs and their organizations.  There is a wide spectrum on the supply management maturity curve.  For example, some companies are just beginning to develop the discipline of commodity management. Other companies are pushing the edge on artificial intelligence and robotics.  As CPOs come together and collaborate there is still much to share and learn.

How can procurement encourage more women to join the profession (and stay with it)?

One of my favorite studies by CAPS Research that was completed in 2014 showed that women CPO’s made more in base salary than their male counterparts!  I feel that women executive procurement leaders are highly recruited, so let’s build a big pipeline of talent.

Join the conversation and register as a digital delegate for Big Ideas 2017