Tag Archives: IT procurement

IT Procurement Without a Tech Strategy Is A Recipe For Disaster

If you’re struggling to effectively run your IT procurement processes, it might be time to evaluate your strategy!
This article was written by Harry Wilson, an IT Consultant. Read more via Leap Consulting.

If procurement is the series of activities and processes required during the acquisition of any IT infrastructure, software and systems, IT procurement and the purchasing of updated systems are essential to any business which uses information systems and digital technology equipment to drive projects, management and processes.

The running of the IT procurement process should be carefully managed and examined to ensure that  purchases provide both a good foundation and high-quality equipment for the future process, in line with the businesses goals.

This requires a dedicated employee in charge (usually the CIO) and an IT strategy to allow a business organisation to reach best practices of IT procurement.

Digital transformation and disruption

Digital transformation and disruption have changed the IT buying process. Traditionally, the CIO had the final say in IT purchasing decisions following consideration of the IT strategy and alignment with business goals.

However, recently it has been found that nearly a third of purchasing power has moved outside of the executive suite into the hands of departmental managers.

Business departments making technology decisions without the CIO can lead to CIOs losing control of the IT then having to deal with issues such as;

  • Lots of different systems running in silos
  • Information sprawl
  • Incompatible systems
  • Gaps in internal information technologies
  • Hindered business growth
  • Loss of competitive advantage

This emphasises the need for an IT strategy as one of the biggest mistakes a business can make is committing to a system or contract without due diligence or consulting the overarching IT strategy to understand how the implementation of the considered technology will impact the operations and systems within the business.

What should an IT strategy include?

An IT strategy can benefit both CIOs and department managers as it encourages collaboration that results in alignment with existing and new investments. A strategy should include up-to-date versions of:

  • A systems architecture rundown of the whole business
  • An inventory containing end-of-life dates, and usage
  • A list of emerging problems recorded by staff and IT team

The rapid speed that these technologies are being innovated is phenomenal, and businesses are being exposed to more technologically advanced IT systems which creates the need to update and adapt to these IT systems regularly.

The benefits of an IT strategy

Despite significant investments in new technologies over the past decade, many organisations are actually watching their operations slow down due to underutilisation of technology and poor user engagement related to technology usage is part of the problem.

Poorly designed applications and a general lack of training causes many employees not to leverage the innovation and drive productivity.

Encouraging effective adoption of new technology requires an IT strategy for organisational change management.

There’s no easier way to manage IT than to work with an IT specialist who can help you manage these IT services and create a more efficiently run business. Many companies are seeking It managed services for a source of competitive advantage, so there isn’t a lack of responsibility or confusion within the company.

By following an IT strategy and understanding the reasons behind process bottlenecks and other errors, enterprises can more efficiently allocate IT and human resources. By partnering with a managed services provider who can create and implement an IT strategy, businesses can focus on their core competencies to cut costs and increase productivity.

This article was written by Harry Wilson, an IT Consultant. Read more via Leap Consulting.

Week In Tech: IoT Security Spending, Spiceworks & Drones

Does the future of IoT security lie in the Cloud? New research published suggested that security spending is set to take off.

IoT Security

If the latest research from Gartner is to be believed, security spending on the Internet of Things (IoT) is set to accelerate in 2016. The figure could well top $348m in 2016, meaning an increase of 23.7 per cent compared to $281.5m in 2015.

Research director Ruggero Contu, commented that the current IoT security market is small, but ripe for growth, as both businesses and consumers  migrate towards smart and networked devices.

“Gartner forecasts that 6.4 billion connected things will be in use worldwide in 2016, up 30 per cent from 2015, and will reach 11.4 billion by 2018. However, considerable variation exists among different industry sectors as a result of different levels of prioritisation and security awareness,” he said.

Looking further afield, Gartner predicts that spending could rise to as much as $547m in 2018. This assumes that IoT adoption continues to gather at this same increased pace. These figures assume a march towards connected cars, heavy trucks, commercial aircraft, farming and construction equipment.

With more and more transport and equipment becoming part of the connected world, Gartner say that cyber attacks stemming from IoT will amount to 25 per cent by 2020. A lot more clearly needs to be done because as it stands IoT security spending accounts for only 10 per cent of IT budgets.

What can IT do then to better prepare itself for the connected future? Contu says we must look towards the cloud for answers to our security concerns, commenting:

“IoT business scenarios will require a delivery mechanism that can grow and keep pace with requirements in monitoring, detection, access control and other security needs.”

He goes on to say: “The future of cloud-based security services is in part linked with the future of the IoT. In fact, the IoT’s fundamental strength in scale and presence will not be fully realised without cloud-based security services to deliver an acceptable level of operation for many organisations in a cost-effective manner. By 2020, Gartner predicts that over half of all IoT implementations will use some form of cloud-based security service.”

Spiceworks Deploy Mobile Help Desk

Spiceworks has debuted a new app that takes its cloud-based help desk solution mobile for the first time.

The app will allow IT professionals to deploy and manage its services on smartphones and tablets, and allow push notifications to help them stay on top of tickets while on the go.

“We’re focused on helping IT professionals become more efficient by enabling them to run their help desk entirely from their phones or tablets,” said Sanjay Castelino, VP of Marketing at Spiceworks. “With a tool that’s easy to deploy and use on the go, IT professionals can now support their growing business in a way that works best for them.”

The platform also doubles as a social network and allows members to share their own technical know-how with others in the community. What’s more, users can submit requests for quotations for IT purchases to vendors direct from the app itself.

The Spiceworks Help Desk mobile app is available for download today on iOS- and Android-based smartphones and tablets.

When Will Drones Lead to Loss of Life?

As drone flight increases in popularity, and with Amazon’s delivery plans seeing no signs of abating, aviation officials say it’s only a matter of time before the inevitable.

On 17 April, a British Airways plane was believed to have come close to a drone that had flown into its airspace. James Stamp, global head of aviation at KPMG commented on the recent near-miss at London’s Heathrow Airport:

“People who fly drones in controlled airspace are potentially putting lives in danger, and should be subject to the strongest possible sanctions available under the law. A number of practical steps should be taken, including requiring drones to be registered, tougher penalties for irresponsible behaviour, and technology based solutions that will prevent the drones entering restricted airspace in the first place.

“More research is also required into the potential impact of collisions because, while the impact of bird-strikes has been well researched, the impact of drone impacts is less well understood.”

On Valentine’s Day, a drone came within 20-150ft of an Airbus A320 flying at 12,500 feet near Biggin Hill in Kent. The incident was made all the more serious by the fact that drones are permitted by law to fly only under a height of 400 feet.

Incidents are only gathering in pace – to put things into perspective, there were nine near misses in 2014, but this increased to 40 last year.

Have you got an interest in IoT security, networks and drones? Want to connect with fellow procurement professionals in IT? Then head over to Procurious’ dedicated Group for IT Procurement.