Stuck for innovation ideas? Need help with your next project? Maybe it’s time for you to harness the power of the crowd.
At the Big Ideas Summit 2016, we challenged our thought leaders to share their Big Ideas for the future of procurement.
From ideas that have the potential to change the very nature of the procurement profession, to ones that got the assembled minds thinking about the profession’s impact outside of the organisation, the response we received was amazing.
Harness the Crowd
Lisa Malone, GM – Europe at Procurious, talks about how procurement can lead organisations in harnessing the power of the crowd, and the concept of ‘hackathons’ in order to drive innovation.
‘Hackathons’ provide an opportunity to work on the business, rather that in the business, and give employees the change to take time out and come up with new ideas, and communicate and collaborate with people they would not have the opportunity to do this with otherwise.
Fresh from my 15 minutes of fame in the Big Ideas film booth, here’s the gist of my Big Ideas video challenge (coming to Procurious soon!) about leveraging the power of the crowd.
Delivering innovation is top of the CEO’s growth agenda. Developing a creative culture, one in which ideas can be offered without fear and allowed to fail fast, is critical to this. But what tangible actions can we take to create this kind of culture? And how to distinguish between the ideas that bomb, and the ideas that pay?
Once a phenomenon amongst hoodie-wearing Silicon Valley “Coders”, hackathons are now being embraced by industries and organisations of all sizes, to crowd-source innovative ideas and create new product developments.
In fact, some of the most successful products we use today, such as Google Maps, were born from hackathons.
The term itself can be misleading. Rather than some kind of subversive counter-security activity, hackathons are a crowd-sourcing, creative event, where organisations make enormous amounts of data available to teams. The teams, who are often working competitively, are dared to ‘think the unthinkable’ and brainstorm solutions.
Usually occurring over the course of one, or even several days, a hackathon is a rare and precious opportunity to work ‘on the business’ rather than ‘in the business’. Who wouldn’t agree that it’s hard to think ‘big’ when buried deep in the day-to-day minutiae?
By taking a day out to ‘think big’, innovation can be fostered and new ideas prototyped quickly, with the most commercially viable options being presented for further R&D. At these events, no idea is too “off the wall”, and every idea from every participant is considered equally and fairly, before any final decisions are made.
Hackathons are also an opportunity for different people and teams that might not otherwise meet, let a lone work together, to socialise, and share processes and skills.
Outside Comfort Zones
I think we can all be guilty of sitting inside our comfort zones. It is something that is all too frequently reinforced by silo-ed organisational structures, and misaligned incentives, between between departments.
The concept can also extend beyond the bounds of the business itself. As the interface between the business and the supply chain, Procurement has an important role to play in inviting suppliers and customers to take part, and contribute their thinking to the hackathon too. Think of it as the old ‘Supplier Day’ on steroids!
And finally, the combination of working quickly, working collaboratively, and working on something that isn’t necessarily within your traditional job scope, can not only lead to some Big Ideas, but can be enormously energising and intellectually stimulating.
So my message is, use the power of the crowd and hack your way to success!
Generating tangible big ideas within organisations can be a difficult activity. More and more organisations are using ‘hackathons’ to facilitate big idea generation.
It’s interesting how language evolves to turn a word with negative connotations into something positive. The word “hack”, for example, has traditionally put fear into the hearts of the staunchest CEO. Just ask the management of hacked dating website Ashley Madison, or any of the big banks that channel a significant amount of their budget into building hacker-proof systems.
Yet large corporations all over the world are now embracing the concept of the ‘hackathon’. It’s something of a deceptive term, because rather than actual hacking (subverting computer security), the activity involves organisations making enormous amounts of data available to competing teams of analysts who then brainstorm solutions to specific problems.
Why Call Them ‘Hackathons’?
There are three possible reasons. Firstly, the word ‘hacker’ has come to symbolise a generation of intelligent and disruptive young people who know how to leverage technology to create meaningful change. Secondly, the activity itself usually involves a significant amount of data mining.
Finally, the phrase “there’s a hack for that” means that someone has come up with a smarter way of doing something, demonstrated by the increasing usage of terms such as ‘life-hacking’ or even ‘parenting hacks’.
Hackathons generally take place over a whole day or even longer, usually in a big space buzzing with engineers, analysts and other boffins. Participants leave their corporate attire at home and come dressed for comfort rather than style, prepared for a long and exhilarating day fuelled predominantly by coffee and sugar.
Every organisation runs hackathons in their own way, but the concept usually remains the same. The participants (hackers) are organised into teams with mixed skill sets, then are given a list of key technical challenges that the organisation currently faces.
The organisation then gives access to any data or information required to solve these problems, and the hackers get to work. At the end of the hackathon, the teams present their solutions and the organisation picks the winners.
One of Australia’s major corporate hackathons, Unearthed, is a 54-hour event run by some of the region’s largest resource organisations. Competing teams are given access to Big Mining data – specifically, transport, logistical, geospatial and geological proprietary data.
At the most recent Unearthed event, one of the teams worked out a way to integrate technology into tray trucks that detects when boulders are too large for rock crushers and sounds an alarm to prevent potential blockages. The organisers estimated that this idea alone would save millions of dollars for the sector, with the problem analysed and solved in a mere 54 hours.
Perth-based CPO Jackie Harris is hosting an internal hackathon in her organisation to solve some key challenges for 2016. “It’s all about understanding the barriers to innovation and stimulating ingenuity in the team. There are so many small-scale changes we can make in our supply chain that will have a huge impact on our bottom line.”
Harris gives the example of the complexities involved in working out the optimal deck space utilisation on a cargo ship. Through a hackathon-type event, there is now a piece of software that maps deck space and provides the solution for you. “Our organisation is lucky in the sense that we are data-rich and have a strong analytics team”, says Harris. “Hackathons are a fantastic way to showcase this team and bring their ideas to the fore.”
In the Procurement space, a hackathon is a fun and effective way to engage your suppliers and generate innovative solutions. Invite your suppliers to send their best and brightest to compete ‘live’ against their peers, come up with the most innovative solution to your operational challenges, and win the contract.
Not convinced? What you need to know is that hackathons:
create solutions to ‘unsolvable’ problems.
are fun, engaging and social events.
provide a focused environment to solve operational challenges without any distractions.
encourage a culture of healthy competition.
(most importantly) stimulate innovative thinking in your organisation.
Hugo Britt is a Research Consultant at The Faculty, helping to support The Faculty Roundtable, an influential group of Australian procurement leaders, who gather to share their experiences and insights. The Faculty will be hosting their ninth Asia-Pacific CPO Forum, the region’s premier procurement event dedicated to accelerating commercial leadership at the highest level.
For more information on The Faculty Roundtable or CPO Forum, contact Program Manager, Belinda Toohey.