Tag Archives: women in procurement

How To Work With A Broken Heart

When your heart is broken, how hard is it to turn up to work every day and perform?

Very.

But so many of us have to do it every day. Our worlds may have fallen apart – the loss of a loved one, a falling out with a friend or colleague, the loss of money or an important opportunity – yet each day we drag ourselves to the front door, put on a mask and carry on doing our jobs with a smiley face, but a broken heart.

And that’s kind of what I’ve been doing every day since my mother passed away eight weeks ago.

Don’t worry, I’m fine, and I’ll explain, but I’m just saying – I understand. 

I feel your pain.

When I found out the clock was ticking

For me, bad news often seems to arrive at the most inconvenient time for my professional life. We knew that Mum was gravely ill, but the final news that Mum only had months to live arrived at the start of a one-month business trip I had in the US last September.

I had just arrived in San Francisco.  The news came in the middle of the night (the joy of timezones) and I just cried and cried.

As one of my favourite speakers (and human beings on the planet), Nicky Abdinor says, always be grateful. Even if you have the worst day ever, you can go to bed and be grateful that the horrible day is over.  You can click ‘control, alt, delete’ and re-boot for tomorrow.

I had a lot of days like that during those four long weeks on the road in the US.  When I got home, I was fortunately able to spend two months by Mum’s side.

How much should we talk about our broken hearts?

We are human, and that means we are emotional.  But our modern workplaces and our community expects (and rightly so) that we will conduct ourselves with a certain level of decorum, and if we want to keep our jobs and our places in the community we have to play by the rules.

Sometimes I worry that companies almost expect us to behave like robots (as I have said previously in my “Beat the Bots” speeches). They expect us to do things such as re-enter the workforce after having a child or losing a loved one and act like it never happened.

But that’s not really what being a human is about.

Not only are we required by our companies to behave in a certain way, but we also need to keep participating in work, as well as in life. This isn’t only because we’ve got bills to pay and we need to eat; it’s more than that – participation and doing ‘normal’ things are an important part of overcoming grief.

But still, it’s hard. Sometimes, so very hard. But how do we get through these times of grief and trauma without totally embarrassing ourselves, tainting our hard-earned reputations and maybe even losing our jobs and family?

Juggling through work and life

As I’ve written previously, we have to somehow find a way to keep all the juggling balls in the air, with the balls being work, family, health etc. But the important thing to know is that some balls are made of rubber, whereas others are glass. Work is a rubber ball, so if you drop it, it will bounce back, but others, like your health and family, are glass. If you drop them, they are difficult to recover.

In raising my family and supporting my mother’s health, I have had to drop the work ball many times – and believe me, it has always bounced back.

How to keep juggling after a glass ball drops to the floor

I am so fortunate to work with such an amazing group of colleagues, many of whom have been working with me throughout Mum’s illness.  They are all superstars and many stepped in to take accountability when I had to focus on family.

While I’m so grateful I have my team, this experience has reinforced what I knew all along: if we are going to be successful leaders, we need to be resilient and work our way through grief and disruption. This is for ourselves personally but also for our team – if my team is distressed because I’m distressed, then not only does my personal life fall apart, but so does my professional life.

If you find yourself in a distressing situation, my advice would be to share with your team (but not too much). They need to understand what you’re going through; they need to see that you’re human and vulnerable. Yet at the same time, you’re probably best placed to save them the intimate details. At the end of the day, it is your family and friends whom you need to lean on in personal times of crisis.

In tough situations, remember to take it one step at a time and draw energy and support from those closest to you.

Understanding what is really happening under your peers’ mask

My mother had dementia, as I’m sure many of you know. As such, there were lots of things she couldn’t remember, like most people’s names, what year it was, and even how old she was.

But surprisingly, she could still remember her feelings at different points in her life.

She may not remember someone’s name, but she can definitively (and accurately) describe the emotions she associates with that person.

The situation with Mum reminds me of the age-old leadership lesson:

People may not remember what you said, but they will also remember how you made them feel.

Given we are all wearing our masks, we need to make an effort to understand our peers, bosses and direct reports, and whether or not they may have some trauma going on in their lives.  Behaviour we observe that might seem unusual, a lack of performance or a change in attitude may be related to some grief they are experiencing, not just a competency issue and their ability to do the job.

In these situations, we need to use our super human ability to empathise.  I know every time I experience a painful event, it has made me more and more understanding of what others may be experiencing and challenged with.

Working through a broken heart

Mum was always a huge supporter of my professional development.  When I travelled or had a critical meeting I was nervous about, she would always say ‘Remember, I’m on your shoulder.’ And for the last few weeks, that’s where I feel she’s been – right with me, all the way.

Not having Mum may have broken my heart, but it hasn’t broken my spirit. Late last year, we worked hard across the US to garner support for Procurious’ 2020 program, and this year, I’m excited to say that our efforts were rewarded – we’re on track for one of the biggest and most exciting years yet. Stopping now to reflect on that, I know Mum would have been immensely proud.

Yet now certainly isn’t the time to stop in any way, shape or form. To prosper in this next Industrial Revolution, we need to play to our human strengths: collaboration, connection, innovation and influence.

We need to embrace our human-ness, and we need to get connected – to our team, to our stakeholders, to our suppliers and to our community. The robots may be coming, but the thing we have that they don’t is connection. Speaking of, get onto Procurious now, and start making the connections you’ll need to make your 2020 as successful as we hope ours will be.

We’d love to hear your stories of career resilience – please share in the comments below.

Will 2020 Be Our 50-50 Year? How To Help More Women Into Leadership In Procurement

The business case for diversity is clear – diverse teams and leaders are more innovative, collaborative, successful and profitable. But when it comes to diversity in leadership, we’re not where we need to be. How do we get there?

Procurement as a profession has proven our ability to change, to adapt and to thrive. From order takers, to expediters, to deal and market makers, we have proven we know how to make the most of an opportunity to create value, and we’ve been able to do so in ways never done before. 

Yet to realise the true potential of our profession, there’s one thing I know we need to achieve that we haven’t as yet, and that is: gender equality in leadership. 

Across the board, procurement performs above average from a gender perspective. A recent survey from our recruitment partners, The Source, revealed that 38% of leaders and managers in procurement are female (compared to the 30% average across all professions). This is a great start, but we’re still losing too many women along the way – when you look at entry statistics, 48% of procurement graduates are female. 

If we’re doing well, then, why do better? Better diversity can help us better manage complexity and enhance profitability, as I’ll explain below. And in good news, there are (at least) five things you can do right now to help your team get there. 

Why is increased diversity particularly important for procurement? 

As Deloitte pointed out in their 2019 Chief Procurement Officer report, CPOs (and increasingly, all of us in procurement) have to be “complexity masters” to excel at work. As we know all too well, complexity is now coming in all shapes and sizes, including trade wars, climate change and new regulations (external complexities), stakeholder alignment (internal complexity), people, organisational models and business plans (talent complexity) and finally, digital disruption. Managing one aspect of this is challenging enough; managing all can feel overwhelming. 

But greater diversity can help us do it all. Firstly, with diversity comes multiple perspectives and enhanced innovation, which will help us identify multiple solutions to solve the complex problems we face.

Diversity also helps us with everything inside our own four walls. The more diverse we are, the more likely we’ll represent the interests of those we serve, including our organisation’s customers – who are ultimately our customers. And not only do we represent our customers and stakeholders, we also better represent our own staff when we’re diverse, as we’re better able to understand them and make decisions that enhance their wellbeing. 

Finally, and perhaps most importantly, given the expectation of strategic business partnering from procurement, diverse teams have been shown to be up to 35% more profitable. With procurement functions now often required to do more with less, diversity can be a key driver in increasing our value-add and securing resources to innovate and grow. 

How to increase diversity in leadership in procurement

The challenges faced in retaining women in leadership in procurement echo those of wider society: inequality with paternity leave, unconscious bias and a lack of flexibility. But there’s so much we can do to counteract these, even on an individual level, and you don’t need to wait for society or even your organisation to catch up. If you want to reap the benefits of greater diversity in your team, try the following:

1. Give (public) praise 

In order to reach a position of influence, you have to be noticed. And unfortunately, sometimes being noticed can be as much about announcing what you’re done as it can be about the actual achievement in the first place. 

This can be particularly problematic for women, whom research shows can be punished for advocating for themselves. To counteract this, try giving public praise to women you believe deserve to get noticed. Whether it be on Procurious, LinkedIn, in a meeting or in front of an influential executive, giving praise can help someone be recognised and hopefully promoted. 

2. Encourage others to have a go

Across the board, there’s a big difference in how women and men apply for roles. Men will apply for a job when they have 60% of the required skills and experience, whereas women apply when they’ve got closer to 100%.

Although this is a stereotype, there’s never any harm doing what you can to prevent it. So if you know a talented female and there’s a role going, why not encourage her to have a go? 

3. Mentor and sponsor 

Whether or not you’ve got diversity as an official target or KPI in your team, as a leader, you’re no doubt responsible for performance. Knowing that, it’s important that you mentor and sponsor other more junior procurement professionals – especially females. 

Your mentoring can be any arrangement that suits you and the mentoree – you may want to meet regularly but informally or alternatively, you might put a more formal development plan in place. If you choose to be a ‘sponsor,’ though, you should be more active – as a sponsor, your responsibility is to specifically advocate for the person you’re working with in the hope of securing them a promotion (like giving public praise, but with a very specific end goal in mind!). 

If you want to increase your impact, you could even mentor someone outside of your organisation. Procurious and The Faculty run mentoring programs in both the UK and Australia, get in touch if you’re interested.

4. Role model flexibility – regardless of your situation

If you’ve ever been in any type of leadership role, you’ll know that you can influence your people as much (or more) with your actions than with your words. One of the most important ways to influence your people is to show you trust them through giving them flexibility. 

Flexibility is fast becoming the norm these days and for good reason – employees offered flexible work are more than 20% happier and more productive, and flexibility is the number one benefit sought by all employees, across the board. Yet still, there can be a ‘stigma’ around flexibility and when it is offered, it’s offered mostly to working mothers, which further entrenches (unhelpful) stereotypes. 

But if you’re in a position of influence, you can change this. No matter what your situation – mother, father, or non-parent, if you lead by example by both working flexibly and allowing it, you’ll help remove the stigma and as a result, help create better diversity.

5. Campaign for equal rights and equal opportunities 

Although unconscious bias is still an issue, one of the biggest reasons that there are less women in leadership roles in organisations is that they have career breaks that their male counterparts may not have, by way of maternity leave(s). 

But if you’re in a position of influence, you can change this by giving fathers a much sought-after opportunity to be at home. Numerous big companies have all recently removed the terms ‘primary and secondary carer’ and instead offered equal leave to all new parents. Why not advocate for this at your organisation? 

In our profession, a lot can change in a year. So why not make this year the year we all rally together and create a change we can be proud of? Our profession is complex, but helping more women into leadership doesn’t need to be. Diversity benefits us all, so let’s all do what we can to help propel more women into leadership. 

Tania Seary is the founder of Procurious and a passionate advocate for gender equality. If you’re interested to learn more about how to help women in leadership, tune in to our podcast ‘Don’t Quit Your Day Job – Your Path to the Top’ webinar on January 23rd, 2:30pm BST. Register for it here.

How To Get Moving On Your Career Path To The Top

Ambitious and driven? Plot your way to the top with the help of the Procurious webinar featuring advice from three senior leaders 

Are you looking for the next steps to get moving on your career path? Or are you thinking of quitting the day job in search of a new path to the summit?

Do you have questions?

Good news! Procurious has produced a webinar, ‘Don’t Quit the Day Job – Your Path to the Top’ with all the answers you need.

We have assembled a panel of experienced senior leaders from different industries and different parts of the world – Lara Naqushbandi (Google), Christina Morrow (Ricoh USA) and Imelda Walsh (The Source) – to offer career advice. 

And they have plenty of great insights to share with you.

Plan to succeed

Top of their list of recommendations is to have a plan.

Some people like a fully worked-out, detailed action plan. Others prefer a few tasks on a to-do list. 

Either way, you’ll benefit from having made a plan. It’s a good place to start to identify the things you need to do. 

And – as Imelda points out – you’re much more likely to succeed when that plan is written down.

But once you’ve made the plan don’t feel tied to it. Don’t feel you always need to stick to the programme.

Because sometimes doing that can stop you considering potential new roles that could be a great fit for you. 

Take Christina’s advice and ask yourself how you would define professional success. Use that as your guide to consider whether to stick to or deviate from your plan when a new opportunity arises.

Ask what’s important now

Although the financial side of work is an important consideration, the panel members stress the drawbacks of being blindsided by the money associated with a role. 

‘Look at the whole package, not just the pay cheque,’ Lara advises. 

In her experience getting the balance right between work and home life is something that everyone should consider before taking on a new role.

Having a passion for what you do is something all our panel members cited as important. Imelda reports that she’s been most successful when she has a role that focuses on her passion. 

Christina has always taken time out regularly to reflect on what she enjoys doing so that she’s clear on what she might want from any prospective new position.

Take risks

Be open to taking risks.

This may involve deviating from your plan or exploring options to try something new. 

Lara is a great believer in having an openness to risk. Going off the beaten path can often bring great benefits when thinking about the next step in a career. That’s an approach that has definitely worked for her.

But taking a step up can present new challenges and in Christina’s experience, there is always something from a previous role that you can use to build on for the next. 

So don’t stay too long in one job and get bored is her advice. Take a risk and try something out of your comfort zone. 

The soft skills we use every day in procurement and supply chain – like leadership, negotiation and collaboration – are just what are needed for the challenges of a new role.

Hone your network

Having a network is a great resource you can use for securing a new role.

Imelda sees many candidates who have used a mentor to help them develop and grow, achieving great success.

And mentors can help you think about how to adjust to a culture and brief that a new job can bring. 

Moving between different companies can mean adjusting to completely new working environments and procedures – and even sometimes changing continents. 

Lara has found she’s had to adapt her style to accommodate each company’s culture and management style.

Listen in

Why not listen in to our webinar to find out more from our panel about how you can create your path to the top by:
Planning your route
Asking what’s important 
Taking risks
Making the most of your network.

Register for our upcoming (free) webinar here and start 2020 out with a bang!

Why Should Employers Care About Families?

Ethical AND financially viable? So why aren’t more organisations taking the measures to support working families?

caring for families
Photo by Natalya Zaritskaya on Unsplash

For more great content like this, visit Bravo, a Procurious group dedicated to promoting women in procurement.

The poet Maya Angelou said, “When you know better, you do better”. But despite everything we know about the tangible and intangible benefits of taking care of our working families, collectively, we American business leaders provide paid family leave to just 11 per cent of U.S. workers.

Up to 35 per cent of working women in the United States who give birth never return to their jobs. And those who do return to work after the birth of a child find an unsupportive environment lacking on-site child care, lactation programmes, and paid medical leave.

Given these realities, we don’t have to scratch our heads and wonder why there is an alarming lack of women in positions of leadership, boardrooms, and public office. Women will never be able to effectively “lean in” without the proper economic, social, and community support for the most critical work of all: raising the next generation.

Supporting Families Makes Financial Sense

And the good news for skeptical business leaders? Supporting our working families with onsite child-care isn’t just the ethical thing to do (which, frankly, should be all we need if we are to be responsible leaders), it will also balance out financially.

At Patagonia, we’ve operated an onsite child development center at our headquarters in Ventura, Calif., for 33 years. For our founders, it just seemed like the right thing to do back when the company was just starting out. And our employees, in turn, give more to the company because it acts as a partner in life, not an obstacle.

As Patagonia has grown significantly, especially in recent years, our on-site child care programme has continued to play a major role in driving our success. We enjoy the sound of kids playing around our campus, and math nets out, too – making my decision last year to expand on-site child care to our 400-employee distribution center in Reno, Nevada, a no brainer.

As Patagonia’s chief executive, here’s how I think about it:

Tax Benefits – Costs Recouped: 50 per cent

The federal government recognises the value of on-site child care to both working parents and the economy. It grants a qualified child care program a yearly tax credit of $150,000.

In addition, the government allows a company to deduct 35 per cent of its unrecovered costs from its corporate tax bite.

Employee Retention – Costs Recouped: 30 per cent

Turnover is expensive – including lost productivity while the position is vacant, plus recruitment, relocation, and training time. This can range from 35 per cent of annual salary for a non-managerial employee, to 125 per cent of salary for a manager. And to a couple of years’ pay for a director or vice president.

At Patagonia, for the past five years, we’ve seen 100 per cent of mums return to work after maternity leave. The availability of on-site child care remains important for allowing mothers to breast-feed infants on demand.

For the past five years, our turnover rate for parents who have children in the program has run 25 per cent less than for our general employee population.

Employee Engagement – Costs Recouped: 11 per cent

The term engagement describes how an employee feels about his or her job and employer. Higher engagement creates higher levels of customer satisfaction and business performance. Studies indicate that when parents have access to high-quality, on-site child care at work, they are more engaged – even more so than colleagues as a whole. This increased engagement means the company does better financially.

Bottom Line – Costs Recouped: 91 per cent

In sum, we estimate that we recover 91 per cent of our calculable costs annually. We’re not alone. JP Morgan Chase Bank, N.A., has estimated returns of 115 per cent for its child-care programme.

And global business consultant KPMG found that its clients with onsite child-care earned a return on investment (ROI) of 125 per cent.

Of course, this quantifiable picture leaves out the obvious intangible benefits of providing on-site child care.

  • more women in management (at Patagonia, women make up 50 per cent of our workforce, including 50 per cent of upper management positions);
  • greater employee loyalty;
  • stronger workplace culture; and more.

If we could quantify these positive impacts, an overall ROI of 115-125 per cent on our own programme wouldn’t surprise me.

I’ve been fortunate to see these benefits firsthand, and I strongly believe the business community should feel confident in taking the leap and adopting onsite child-care and other policies that support working families. Not just because it’s the right thing to do, but because your business will find greater financial success too.

To help share our story, Patagonia has just published a new book, called “Family Business,” designed to help employers, child development practitioners and others take advantage of everything we’ve learned over 33 years.

I encourage you to check it out. Or follow up with a wide variety of additional resources available  to understand the benefits of on-site child care.

Rose Marcario is the CEO of Patagonia. This article was orginally published on LinkedIn.

Join the women in procurement conversation in the Procurious Bravo group. 

Are Women Better Managers Than Men?

Latest research tells us that not only are women as good as men, most of the time they are better. So what’s holding companies back?

women
By Monkey Business Images/ Shutterstock

There are a lot fewer female managers than male managers. But you’d be wrong to assume that’s because women are not as good at leadership.  The latest research tells us that not only are woman as good as men, most of the time they are better.

According to the latest results from an annual survey conducted by international business advisory firm Grant Thornton, three quarters of businesses worldwide have at least one woman in senior management. 

Notwithstanding that, less than a quarter of senior roles in those businesses are held by women and most of those are at the lowest seniority level.  The glass ceiling for female managers still very much exists. 

While 2 in 5 low level managers are female, just 1 in 20 of S&P 500 CEOs are women.  One in five board members are women and just one in ten are among the top earners in the company.  This is despite women representing 45 per cent of all employees in those companies. 

Men vs. Women – Stereotypical Traits

A recent study in Spanish companies tried to get to the bottom of why by asking workers to evaluate the extent to which gender-stereotypical traits are important to become a successful manager.   Overall the study found what we might expect. 

The workers felt traits normally associated with males (using a standardised questionnaire) such as aggressiveness, superiority and calmness in the face of crisis were important in order to successfully manage.  The respondents also consistently rated males as being stronger in these areas. Unexpectedly, this association was stronger among female employees than males.

But when the Harvard Business Review recently analysed their comprehensive database of almost 9,000 annual management reviews they found that real-life female managers excelled on almost every trait associated with excellent corporate leadership.  

The data comes from 360 evaluations where participants peers, bosses and direct reports are asked to rate each leader’s overall effectiveness and how strong they are on 19 competencies that Harvard’s 40 years of research has shown are most important to leadership effectiveness. 

It showed that women outperformed men on 17 of the 19 traits.  These included traditionally female characteristics like building relationships, teamwork and motivating others but also those normally associated with male leaders, such as driving for results, speed, bold leadership and innovation. 

Females were particularly strong on Taking the Initiative, Practising Self-Development, Honesty and Resilience. Male leaders did better in only two categories, ‘Develops Strategic Perspective’ and ‘Technical or professional expertise’.

A Matter of Confidence?

Interestingly despite being more competent in almost every management facet than their male counterparts the women under 25 were significantly less confident about their abilities than the men.  And their confidence levels didn’t catch up to those of their male colleagues until they reached their 40s.

Other research has shown that women are less likely to apply for a job if they are no confident that they are qualified.  Men and women with the same qualifications may not come to the same conclusion about whether are qualified for a promotion simply due to differing self-assessments as to their abilities.

Added to that, women were much more likely to follow the written rules about necessary qualifications.  Men were likely to apply even though on paper they weren’t qualified. A woman would wait until she was.  The result was that men were frequently promoted more quickly than women even when had equivalent abilities.

The Best Women for the Job

The data tells us that on just about every meaningful criteria, women are likely to be better managers than men, so why are so few of them holding management positions? The Harvard team speculate that besides the tendency to underestimate their capabilities and cultural norms against female leaders -almost all human societies are patriarchal, meaning that men run the show – there’s likely to be a strong helping of conformity to the norm in hiring decisions. 

If 90 out of a hundred managers are male then promoting a women to their ranks is a risk for a hiring manager.   As they say in the computer industry, no-one ever got fired for buying IBM. Perhaps in this case it’s more like, nobody ever got fired for promoting a man.

Hiring decisions like that, could be costing your company money.  According to a large international survey which correlated the percentage female managers with profitability, those that had 30 per cent or more women in the C-suite were on average 15 per cent more profitable.

Hiring more female managers isn’t about being polite. The evidence is in. It’s about better profits and getting the best person for the job – even if she doesn’t think she is.

Why Sexual Harassment Training Doesn’t Work (And What We Can Do About It)

There is no evidence that most anti-sexual harassment training actually prevents sexual harassment so how can workplaces stop it?

By Tero Vesalainen/ Shutterstock

About half of all working women report being sexual harassed at work at some point during their working lives.  This is true whether the statistics come from the UK, the US or Europe. Figures like this are underlined by the continuous flow of allegations brought to light as a result of the #metoo movement. 

The question for many workplaces is how to stop it.  For many, the answer is sexual harassment training.  In 2017, for example when two female lawmakers testified about sexual misconduct involving unnamed sitting members of Congress, the House implemented a requirement that all members of staff undergo anti-sexual harassment training.  Even more recently, the US State of California enacted a law to expand employers’ sexual harassment training requirements. Previously, employers with 50 or more employees had to provide their supervisory personnel with two hours of sexual harassment prevention training every two years. The new law dropped the number to any firm having five or more employees and requiring even non-supervisors to receive training.  And it is now common for government agencies, universities and other employers to implement similar policies, with over 90 per cent of US employers having some form of training in place.

Many organisations are now taking a pre-emptive approach to sexual harassment.  When, and not if, the inevitable claim happens they want to be able to point to actions they have taken to prevent it.  The only problem is that no evidence that most anti-sexual harassment training actually prevents sexual harassment or that it makes an employer any less liable for harassment claims by employees.

Comprehensive reviews of typical training programs suggest that under test conditions, men with a propensity to harass may be less likely to inappropriately touch a colleague, but the training does not affect their long term attitudes at all.  According to the researchers there is “absolutely no scientific basis for concluding that harassment training fosters employee tolerance and greatly alters workplace culture.” They also caution that there is a risk that the existence of training sends the erroneous message that the workplace is a harassment-free environment, when it is likely to be nothing of the sort.

The problem lies in the nature of the training according to a recent study conducted by Assistant Professor Elizabeth Tippett from the University of Oregon School of Law.  She analyzed 74 current and historical training programs spanning a period for 1980 to 2016. Her research suggested that harassment training solidified into a genre in the 1980s and 1990s.  It became a box ticking exercise (usually) consisting of a video based on an authority figure summarizing the law and then acting out a set of scenarios focusing largely on contrived situations rather than using real data applicable to the employer delivering the training.  Tippett notes, “a substantial portion of examples trainers use, involving sexual comments, jokes, and emails, represent borderline conduct that may not constitute harassment. Trainers do not always provide an explanation of whether the conduct would qualify as harassment, which may lead participants to infer that such conduct would be strictly prohibited.”  

The result is training which is either ignored because it portrays behavior which isn’t harassment or, results in workplaces which become hypersensitive to the point that productivity is impaired because people are scared of interacting with women at all.

Researchers have suggested a number of ways of improving the effectiveness of anti-harassment training borrowed from research into school-based anti-bullying programs.  One of the most effective of those programs is the one designed by 87-year-old Swedish professor of psychology, Dan Olweus, one of the clear leaders in bullying research. His program is designed to curtail any behavior that results from the power imbalance rather than focusing on any given expression of it. In short his program says set rules, stick to them, monitor compliance vigilantly and punish any violation consistently. Importantly, the entire community must cooperate in reducing the behaviour. A common feature of effective anti-bullying programs is ensuring that the community reacts against bullying. If the bully thinks bullying will make them an outcast, they’ll be much less likely to bully. If the bully’s peers react by reporting the behaviour or intervening on behalf of the victim, the bullying will decrease.

Like other bullies, harassers thrive in environments where supervision is minimal and rules are loosely enforced or non-existent. And just as with bullies, cooperation and community values are the most powerful weapons of containment. None of this will stop a harasser from wanting to harass, but it will severely curtail their opportunities to do so, and likely make it a career ending choice.

All of this depends on top-down buy in from the leaders of an organization.  They have to walk the walk, set the tone and make sure it is enforced without fear or favour. They need to do much more than tick the box and press play on the 1980’s sexual harassment training video.

All too often, group think and anxiety about imaginary consequences shuts down complaints before they are even made. If we want to stop abusive behavior in in the workplace, then we need to ensure our HR departments and all our other whistleblowers are protected and emboldened. When abuse is occurring we need to protect those who speak out, not shame them into staying with the herd.

Women In Procurement? You Better Believe It

At Procurious we want women in procurement across the globe, and from every walk of life, to be the best that they can be and reach the highest of career heights. But to dream big it’s important to have some leading lights showing you the way…

By Rawpixel.com/ Shutterstock

It’s hard to dream big and aim high without a little leading light to show you the way. Sadly, at procurement conferences women make up just 20 per cent of presenters, they represent 20-35 per cent of procurement association memberships and earn up to 31 per cent less than their male counterparts.  

And so, on this International Women’s Day, we want to show the procurement world all of the amazing things women are doing and achieving for the profession, to inspire you to do it too! 

For the past week, we’ve been running a visibility campaign – encouraging women working in procurement across the globe to share photos of themselves in order to inspire the next generation of talented women.

Check out some of the amazing contributions below and get involved here.

Bill Gorman, Portfolio Lead – Procurement and Supply Chain – Accenture and her team in Brisbane

Why is visibility important?

Visibility for women in procurement is important as we are still fighting an undertone that strong leadership can only come from men, which is absolutely not true.

There is a cultural bias that is engrained in our society’s fabric that women themselves often subscribe to – visibility for women in procurement is not external, it’s internal. The journey for true equality starts when we acknowledge ourselves.

Abby Vige, Procurement Manager – Ministry of Education of New Zealand

We might be very confident in life, but it is always easier when we see examples proving that things are achievable. Hence the importance of sharing success stories of women in Procurement to motivate women to embrace a career in this exciting, dynamic and rewarding profession.  As an African European woman working in Western Europe, for me it is even more important that black women can be inspired and encouraged to join the profession. environment. #Representation matters!

Joelle Payom,  Global Strategic Sourcing & Vendor Management Lead

Increasing the number of women in key roles increases the availability of role models. It increases identification with leadership roles and helps grow future supply. A diversity of role models expands the leadership profile, and boosts innovation.


Achieving a critical mass of 35 per cent or more women enables:


– Supportive alliances to form between women, increasing their retention
– Recognition of women for their individual talents, rather than for stereotypical attributes 
– Improved dynamics and culture of the larger leadership cohort

Karen Morley, Director -Karen Morley & Associates
Tania Seary, Founder – Procurious

Joelle Payom,  Global Strategic Sourcing & Vendor Management Lead

What motivates you to be a role model?

I like to share experiences, tools and tactics that help navigate the human experience. There is a lot of emphasis on technical skills and workplace experience but there is little insight from leadership about how they got to the place they are in now, often it’s soft skills and learnings around resilience and adaptability that lands our leaders in these roles. I like to remain open to anyone starting out in their career, pulling back the curtain and being honest about work life balance, coping mechanisms for pressure, priorisation skills and having tough conversations

Abby Vige, Procurement Manager – Ministry of Education of New Zealand
Coretta Bessi, Head of Procurement – Ausgrid

How can organisations help female employees careers’ progress more rapidly?

Starting by promoting more women at Top Management level. That’s the most powerful sign that an organization is not only embracing diversity but also fostering effective inclusion. If it happens at Top Level, it is easier to cascade down. #Lead by example!

Joelle Payom,  Global Strategic Sourcing & Vendor Management Lead
Carina Hoogeveen, Senior Director, Marketing EMEA – Icertis

Cathryn Vann, Head of Procurement – Accsys Group

Sally Lansburt, Rhylee Nowell and Pip McGregor – The Faculty

Helen Macken, Director
– Vladcat Enterprises Limited

Claire Costello Senior Director, GBS Indirect Procurement Solutions- Sourcing – Walmart and Kirsty Middlemiss Senior Manager, Procurement, Asda

Get involved with International Women’s Day 2019 

On this International Women’s Day, we’re campaigning to improve the visibility of women in procurement and supply chain management. We want to showcase some of the amazing things women are achieving for the professions and inspire you to do it too! 


1.Sign up to join the Bravo group on Procurious
2. Download your very own you can’t be what you can’t see poster from the documents tab in the group
3. Print out the poster and snap a shot of yourself 
4. Share the photo via the Bravo group on Procurious 
5. Share the photo on Twitter, tagging @Procurious_ and #IWD2019 #BravoWomen and LinkedIn. In your post, nominate a woman in procurement who inspires you and ask her to take part too! 

Want to get your wheels turning towards a supply chain career one could only dream of? Then don’t miss our upcoming Career Boot Camp with IBM – a free 5-part podcast series with some of the very best of the best. Check it out here: https://www.procurious.com/career-boot-camp-2019

How To Be Visible, Feel Authentic And Advance Your Career

You can’t be what you can’t see has become a catch cry for the lack of visibility of women in leadership roles.

It’s a bit of a Catch-22. To be prepared to be visible, to feel authentic and to advance your career is so much easier when you can follow women who’ve already blazed the trail. It’s so much easier to follow a path that someone has created than to forge your own. And what a hard slog if everyone is doing that!

To make your own path easier, find role models that you can emulate, help others find role models that they can follow, and this will increase your opportunity to be visible.

You can’t be what you can’t see

You can’t be what you can’t see has become a catch cry for the lack of visibility of women in leadership roles.

When there are no female role models, women’s belief in their suitability for leadership reduces. ‘You can’t be what you can’t see.’ The unavailability of female role models constrains the choices women make about their careers.

This has a significant impact on available talent. Girls are discouraged from pursuing careers that seem ‘male’.  Women do not choose to pursue career opportunities in male-dominated areas. 

This also limits organisations’ talent pools and pipelines. It compromises long-term future talent supplies across industries. It is strikingly evident in male-dominated professions, like engineering.

For International Women’s Day 2019, Procurious are running a new campaign to improve the visibility of inspiring women working in procurement and supply chain. Get involved here.

Why role models are so critical

Implicit self-beliefs are not simply private thoughts that remain confined to the mind. Rather, they impact intentions and goals. They encourage, or hinder, future professional success.

At entry to tertiary studies, and again at exit, young women agree that women-as-a-group are as suited to leadership roles as men. They express their own personal ambition to be leaders.

However, their unconscious beliefs about women as leaders, and their own leadership potential, do change. Without the right kind of interactions with role models, young women’s implicit self-beliefs diminish.

When all or most of their professors are male, their unconscious self-beliefs erode. They come to believe that women are better suited for support roles.

When women directly engage with successful female professors their unconscious self-beliefs improve. Frequent contact helps the association ‘woman = leader’ strengthen. However, only when contact is evaluated as meaningful do self-beliefs change: ‘I can be a leader’.  A sense of similarity with role models is created by a meaningful, quality connection. Women’s leadership ambitions increase significantly when they engage with such role models.

This same pattern continues as women engage in the workforce. Women are less likely to pursue leadership roles or roles in masculine domains.

Young women are unaware of their implicit beliefs

They believe that the way they see themselves and their career choices are down to their own motivation, talent and interests. Instead, context powerfully drives their choices.

A senior leader described her daughter’s reduced ambition as like the erosion caused by acid rain. She started her career as a confident, ambitious young woman. She was clear about who she was and what she wanted. Over time, she had given up career goals and her dreams of success. A drop at a time, and devastating over time, her interest in her career was being eroded. She was shaping herself in line with expectations about what women should be like at work. Not confident. Not ambitious.

The ingredients that best predict improvement in implicit leadership self-beliefs are:

  • Knowing that other women have achieved success in leadership or male-dominated domains, together with
  • The experience of personally connecting with those women.

Who are your role models? Fabulous, successful female leaders that you would aspire to be like. If you don’t have three or four that you see personally, or feel strongly connected to, get to work and find them!

Leverage the role model effect

Increasing the number of women in key roles increases the availability of role models. It increases identification with leadership roles and helps grow future supply. A diversity of role models expands the leadership profile, and boosts innovation.

Achieving a critical mass of 35% or more women enables:

  • Supportive alliances to form between women, increasing their retention;
  • Recognition of women for their individual talents, rather than for stereotypical attributes; and
  • Improved dynamics and culture of the larger leadership cohort.

The mere presence of women in small or ‘token’ numbers is not enough. It has been assumed that an initial appointment of one woman would lead to a flow of female appointments.  Instead, hiring more women often stalls. A 20 year study of US Fortune 1000 companies found that hiring one top female executive did not lead to a second.

To achieve a critical mass of women in leadership, hiring patterns need to shift. A powerful way for that to happen is by male leaders advocating for gender-balanced leadership.

If you are in the hiring game, make sure that you are removing all the bias you can from your process, including at the initial stage – make sure your work climate is inclusive and welcoming.

Harness the power of male advocacy

CEO advocacy is the primary driver of a rapid achievement of critical mass. Advocating pro-diversity views promotes acceptance of diversity and helps to realise its benefits. Advocacy by influential figures is persuasive. It can change unconscious attitudes. As CEOs and senior leaders are mostly men, their role as advocates is key.

The best ways that men can champion gender equality are by:

  • Being credible, trustworthy supporters of gender-balanced leadership,
  • Delivering clear messages about gender balance and their commitment to it,
  • Using persuasive power to change the minds of peers, and
  • Working collegiately with women.

The way in which senior men include women, model openness to difference and challenge exclusionary behaviour by others creates a new example and new model for behaviour. Who are the senior men that you can encourage to be more visible in their advocacy?

Because it is still uncommon to hear men advocate in this way, when they do, it stimulates a mental double take. It challenges unconscious thinking.

Engaging senior men as advocates is also a positive way to tap into their desire to look good to others. The male champions of change program does this very effectively.

How many male advocates do you have in your network? What might you do to nurture one more? Maybe you are a male advocate for inclusion and innovation? What can you do to persuade those around you to join you as an advocate?

Reset visibility

Align yourself with this year’s IWD theme of #balanceforbetter. Time for a reset in our thinking. Let’s work on both women’s visibility as leaders, and on men’s visibility as champions for balanced leadership. You can’t be what you can’t see will be an even more powerful catch cry when used to encourage men to add their voices as advocates. Make advocacy visible!

Be visible, feel authentic and advance your career

Set your sights on making it to a senior level role, or help those around you to do so. Increase your confidence in your own leadership identity, by identifying specific role models. Role models help increase feelings of self-efficacy in leadership, the development of your identity as a leader, and increase your positive feelings about being a leader.

Creating a strong, confident story-line that is congruent with your own values, and having a presence that holds attention, are critical to succeeding in leadership roles, and work on these will help you to advance your career.

Get involved with International Women’s Day 2019

At Procurious we want women in procurement and supply chain management across the globe, and from every walk of life, to be the best that they can be and reach the highest of career heights.

But it’s hard to dream big and aim high without a little leading light to show you the way.

Cathryn Vann, Head of Procurement – Accsys Group with Procurious’ Holly Nicholson

That’s why, on this International Women’s Day, we’re campaigning to improve the visibility of women in procurement and supply chain management. We want to showcase some of the amazing things women are achieving for the professions and inspire you to do it too! 

1.Sign up to join the Bravo group on Procurious
2. Download your very own you can’t be what you can’t see poster from the documents tab in the group
3. Print out the poster and snap a shot of yourself 
4. Share the photo via the Bravo group on Procurious 
5. Share the photo on Twitter, tagging @Procurious_ and #IWD2019 #BravoWomen and LinkedIn. In your post, nominate a woman in procurement who inspires you and ask her to take part too! 

Thanks Gillette. Why Men Should Aim To Be The Best They Can Be

The recent Gillette ad caused a massive response for a 1:47 minute film. Is it the close shave we had to have, or one that’s just too close for comfort?

The ad actively highlights the importance of rejecting toxic behaviour, showing men intervening when others are harassed or bullied, and helping to protect children from the same behaviour. Promoting civility, care and protection can’t be bad. Can it?

Alignment with the #metoo movement may be enough to raise the red flag to some. But even, so, just why is the ad’s message so controversial? Gillette’s strapline change from ‘the best a man can get’ to ‘the best a man can be’ seems nothing short of genius. Why is it not universally inspiring?

Unfortunately, diversity initiatives are now well known to backfire and cause backlash. Any attempt to change people’s attitudes and beliefs will almost certainly do this. The history of Civil Rights in the US is an unfortunately good example.

Whether this initiative does or doesn’t result in unintended negative consequences for Gillette, there are lessons that can be learned from the response. At the heart of the contention is the portrayal of the toxicity of hyper-masculine cultures.  

The key characteristics of a toxic masculine culture are:

  • Show no weakness – don’t admit you don’t know, don’t express doubt;
  • Show strength and stamina – stronger, longer, and bigger are better;
  • Put work first – work hard, don’t let family interfere;
  • ‘Dog eat dog’ – watch your back, you’re in or out.

These characteristics are traditionally associated with men’s work, and with leadership. They are prevalent in many industries and occupations, not just dangerous or physical strength-related ones, such as the military or emergency services. They also characterise engineering, construction, and white collar industries like finance, procurement and law. Many mainstream organisations conflate the demonstration of masculine traits with effective performance.

It’s not the characteristics themselves that are the problem. And it isn’t men either.

The problem with these characteristics is when they are the majority characteristics of an organisation’s culture.

An interesting feature of masculinity is that it isn’t ever settled, it always needs to be contested. The problem is not in the behaviour of individual men, but in workplace cultures that reward survival-of-the-fittest and dog-eat-dog competitiveness.

The expectations are neither inevitable nor are they universal. The nature of teams, the structure of work and the core tasks associated with specific occupations all moderate how cultures form and are experienced in male-dominated occupations. For example, where firefighting crews were encouraged to express camaraderie and work with good humour, they were much less likely to engage in high risk behaviour. They were faster to coordinate, had fewer accidents, and caused less property damage.

In one study of leadership climate, 56 per cent of people considered that the managers they interact with every day displayed toxic leadership to some degree. Masculine contest cultures are less inclusive, and there is a lower level of psychological safety. Higher employee stress, work-life conflict and turnover intentions result. Organisational commitment is low, as is wellbeing. The more toxic the culture, the worse performance becomes over time.

When men who strongly identify with masculine characteristics experience threats to their superiority, they also tend to reduce support for gender equality. If they see programs for gender equality (such as this ad) as a zero-sum game, ie, any gains to be made by women will be losses to them, they withdraw their interest, don’t get involved, or oppose the programs.

Moves towards equal pay, for example, are seen as reducing opportunities for men and placing downward pressure on men’s pay. In a contest culture where men are competing against other men, women’s access into the competition is seen as disrupting the advantage that men have.  Attempts to increase the representation of women will be difficult.

It is when men who identify strongly with masculine characteristics perceive threats to their masculinity that they are more likely to sexually harass others. And they may harass either female or male colleagues.

Where men believe that gender roles are fixed, they tend to rationalise the social system. They are more likely to justify the system and its inequities. On the other hand, where men are primed to see gender roles as socially ascribed, their identification with ‘male’ decreases as does their defence of gender inequities. Their views align more with women’s.

A real part of the problem for change is that working in a masculine culture is associated with greater work engagement and job meaning for some men. Some men find the prospect of winning masculine status so seductive that they will sacrifice their wellbeing for opportunities to be in the contest.

Finally, a major challenge is that those organisations that need training the most are the least likely to benefit from it. Organisations that promote masculinity context cultures won’t change through traditional diversity and sexual harassment training. In such cultures, conventional approaches have not been effective and in some cases have backfired.

Diversity and sexual harassment training is only effective in those organisations that support its purpose and content. When there is misalignment, when training is done to meet external reporting or is tokenistic, training is at best a waste of time.

These issues highlight some of the reasons behind the strong, negative reactions to the Gillette ad.

If you are someone who sees the Gillette ad as a breath of fresh air, and you want to reduce the degree of masculine contest in your culture, keep these three key things in focus:

  • Let people control their own solutions to inequities, by engaging them in the problem, make sure they are volunteers, and use curiosity as a key hook. This makes it rewarding
  • Increase contact and connection between under-represented groups, and ensure they work together as this minimises status differences and focuses on work and learning;
  • Make responsibilities transparent, and make people accountable for their actions, which taps into their desire to look good to others

7 Steps To Telling A Story

If you want anyone to take action from the information you’re looking to share or the change you’re trying to create, a story has to be an essential part of your communications armoury.
We live in an of Netflix, LinkedIn and Instagram.  A big impact of us spending time on these platforms is that our brains are being rewired for stories – we spend time consuming story, after story, after story.
Not only that, we’re able to be highly selective about the stories we consume.There are companies now that actually study what makes stories, and particular advertising stories, ”unskippable”, what makes them compelling. Because, as viewers of stories, we’ve become the connoisseurs.
But when it comes to telling compelling stories for ourselves, many people struggle, despite the fact that the ability to tell a story is becoming an ever more critical skill in our professional lives.
We live in an of Netflix, LinkedIn and Instagram.  A big impact of us spending time on these platforms is that our brains are being rewired for stories – we spend time consuming story, after story, after story.
Not only that, we’re able to be highly selective about the stories we consume.
There are companies now that actually study what makes stories, and particular advertising stories, ”unskippable”, what makes them compelling.
Because, as viewers of stories, we’ve become the connoisseurs.
But when it comes to telling compelling stories for ourselves, many people struggle, despite the fact that the ability to tell a story is becoming an ever more critical skill in our professional lives.

The importance of storytelling

Every single day, more information is created than existed from the dawn of time up until 2013. We’ve got hoards of information being streamed at us, which ironically doesn’t really work because we are not logical, linear people at our hearts.
Julie Masters, CEO – Influence Nation  believes humans are wired for stories because they are how we connect and how we engage. “They are the only way you build empathy and a connection with someone else – I tell you my story you tell me yours.
“If you want anyone to take action from the information that you’re looking to share or the change you’re trying to create then a story has to be an essential part of your communications armoury.”
On Day Four of the Bravo podcast series, Julie shares her top tips for becoming a master story teller.

1. Make it compelling

If you want some guidance on how to tell a great story, Julie advises that you start watching Netflix with an eye for storytelling. Consider how do they do it , what happens in the first 20 seconds of a compelling story. “It is a formula, so if you’re curious, watch more television!  Ask yourself, what is the last story that caught your attention and what is the last story that lost your attention?”

2. Make a clear structure

Julie believes that we put far too much kudos on how we tell or present a story and not nearly enough focus on how we structure that message in the first place. The most groundbreaking pieces of information will fall flat if they aren’t structured in a way that’s going to compel attention.

3. Be relatable

Julie advises that you organise your story into a few main points. “Are you using useful ideas and useful examples to illustrate those points – examples that [your listeners] can relate to.”

4. Have a clear beginning and a clear ending

“This one flies under the radar all too often” Julie explains . “It’s important to consider what you want us to do with your story as a result of your story. Is there something you want us to do differently, or believe differently?” Having a compelling opening is also important to draw in your audience. Julie suggests opening with question, which will “guide you into an interesting space and usually gets attention fast.”

5. Take it slow

“One of the key things we do when we’re nervous is speed up. So slow down, take a breath and remember to pause.” Julie advises that it is especially important to pause following an important point. “Our brains take a while to catch up with where you’re at and if you just keep on talking we’ll miss the fact that you believe this part was important.”

6. Monitor your movement

“Don’t be afraid to be still” Julie asserts. ‘If you’re constantly moving around  it’s like listening to the sound of a washing machine – you tune out.  Similarly, if you’re still and rigid we’ll tune out. Use your body for impact, move at certain points if you’re illustrating a point and then stand still and grounded for another point.”

7. Vary your Voice

It’s important to avoid speaking in monotone and varying your tone, pitch, volume and speed. “Up the energy of your voice and then bring it back down again. Use all the tools you have to get and maintain our attention.”

In Bravo, our five-part podcast series celebrating women in procurement, five inspiring and courageous women share their stories and the secrets to their success. Sign up to now (it’s free!)