Tag Archives: Your Big Ideas

How To Convince Hostile Stakeholders To Adopt New Technology

Simona Pop’s Big Idea provides a recipe for convincing even the most unwilling departmental heads to embrace new technology.

Register as an online delegate for the London Big Ideas Summit 2017 here.

Deciding to adopt a new technology has historically been a pain in the ass. An expensive, dull, prolonged pain nobody wants to deal with. The problem I have is that those adjectives belong to OLD tech. Putting nimble new technology in the same pile with 90s software is like mixing vodka with milk. It may have worked for the Mad Men of the 50s but it is an unnatural association. (I watched Mad Men until the 5th series then lost interest, by the way.)

Here’s the gist of it: people need to be comfortable with the cost and potential risk of adopting new technology. How do you make them comfortable? By providing “proof of concept” and calculating these costs and potential risks. One simple guideline is the 10X rule: if you can expect a return of 10 times your investment, then it’s worth it.

However, with technology – especially if it spans across different departments – you must take into account that your gains will come from any of several improvements, or a combination of improvements:

  • Cost reduction
  • Efficiency improvement
  • Fraud prevention
  • Admin processing speed
  • Mobilising the workforce
  • Product/service enhancement
  • Competitive environment

Your gains will be the sum total of all factors. If adopting a new technology provides an improvement in one factor but it’s at the expense of another factor, it may not be worth adopting. This tends to limit everything to a financial view though. A far better formula includes non-financial factors, some of which will outweigh the financial ones. You need to also remember that some investments in new technology can require at least a year to show their true value.

Managing risk should also be incorporated into your analysis, but remember that you take a risk whether you adopt a new technology or not. The advantages a new technology provides may not be obvious – until a competitor adopts that technology and makes your competitive disadvantage clear. In that case, adopting a new technology reactively will put you on the back foot. Playing catch-up is never a good business move!

Risk Reduction Recipe

Let’s call it – new tech is the unknown. The unknown is typically scary to humans. And since I am all about the H2H in business, working to remove that fear is key to successful tech adoption.

One sure way to reduce the risk is to go for a taster: a proof-of-concept implementation. Starting small & early allows you to identify problems early when they are far easier and less expensive to correct. It also makes it easy to start over if the proverbial hits the fan.

When rolling out new technology across multiple departments, you’re guaranteed to encounter a mixed bag of responses. From enthusiastic stakeholders who “get it” straight away, to nervous – and sometimes downright hostile – departmental heads who are terrified of change, you’re going to have to manage them all.

Here’s the secret – rather than trying to beat hostile stakeholders into submission with the force of your arguments, ask the willing departments to do the job for you. Carry out a proof of concept with your supporters so you have the evidence required to overcome any objection, and go back to the risk-averse stakeholders with your advocates at your side.

Also keep in mind that both organisational and process changes will be needed when bringing in tech. Procedural changes are very common. The reason why you are looking at that tech is typically to improve current processes you have found lacking. You must be aware that tech is here to improve NOT replicate. Trying to fit clunky processes on efficient technology is not only frustrating but a complete waste of time and resource. Changes to previous processes will need to happen and you will have to expect some resistance to those changes. Again, human nature.

The mark of good technology for me is its accessibility and great user experience across the board (from top to bottom, from left to right). Because you are effecting change (and that’s difficult enough), the very last thing you need is that change to come in the form of clunky, pain in the ass – MS-DOS looking software.

In my quest to empower people through tech, one problem I come across a lot is: “How much resource do I need from our side because we really cannot spare anyone?” This question is proof of a bad reflex left over from dealing with old tech. The type of tech that takes a year just to implement, another year to train for and another to realise it’s not right for you anyway even though it is costing you serious cash. The type of tech that is SO unlike what you know and love in your personal life, it might as well be alien. A vintage alien at that.

Clear communication will help overcome the organisational and process challenges. When people get that you are in fact trying to empower them to work better and easier, they will want to be part of that higher drive.

As Richard Branson says: “Screw it, let’s do it!” Move quickly, find out what works and what doesn’t. Stalling, procrastinating of burying your head in the sand are NOT ways to avoid a pain in the ass.

This article was first published on InstaSupply.

Stay tuned for more Big Ideas from Simona Pop as we lead up to the Big Ideas Summit 2017!

Join the conversation and register as a digital delegate for Big Ideas 2017 now!

The Big Ideas Summit 2017: Welcome to the Party

They say there ain’t no party like a Procurious party. Thank goodness you’re all invited to The Big Ideas Summit!

Want to follow all of the action today? Register as an online delegate for the London Big Ideas Summit 2017 here.

It’s not every day you invite more than 50,000 people to join you online for a procurement event. It’s going to be a whopper of a party and we’re so glad that you’re able to join us.

The Big Ideas Summit

Today, Procurious is gathering fifty of the world’s most influential Procurement & Supply Chain leaders in London. For the third year running we present The Big Ideas Summit – the world’s first digitally led procurement think-tank.

Procurious’ Big Ideas Summit now has a global reputation as the most innovative leadership event for the procurement profession.

Today we need your involvement. Together we are going to spark vigorous discussions, light up social media across the globe and crowd-source ideas for the future of procurement.

What’s the aim of the game?

Our aim is to inspire a new generation of business intrapreneurs, people who can think outside the box. These forward thinkers will  drive innovation and lead change into the future.

Now with 20,000 members from 140+ countries, Procurious is well on the way to becoming a United Nations, in kind, of procurement professionals.

We’ve made it possible for you to attend one of the best procurement conferences in the world. It doesn’t matter if you’re siting at your desk, lounging on the sofa or on the go. There’s a lot of ways to get involved throughout the day and have your say.

Get involved, get ahead

If there’s anything you’re burning to ask one of our procurement thought leaders, why not put them to the test? Ask them the toughest questions you can possibly muster.

Or, if you’re looking for a way to build your personal brand and market yourself as a global procurement superstar, send us your Big Idea. It might not be Hollywood, but putting your video up in lights on Procurious offers an unprecedented chance to grow your profile as a thought-leader and a true influencer in procurement.

You can submit your questions, comments or your Big Idea videos via the Procurious twitter account, @Procurious_ using the hashtag #bigdeas2017 or on the Procurious Big Ideas Summit group.

Procurement 4.0

What are the Big Ideas that will disrupt and transform the procurement profession in 2017?

This year’s conference is primarily focused on uncovering the mysteries of Procurement 4.0. We don’t want you to feel intimidated if you haven’t yet got robots running your production floor and Watson doing your negotiations!

In fact, one of our key goals for Big Ideas is to determine exactly where the profession should be in the journey to Procurement 4.0. We want to help the profession get calibrated.

Procurement 4.0 is something we are consistently discussing on Procurious but confusion remains about the term’s definition. Procurement 4.0 simply describes what the profession will look like in Industry 4.0. From the creation of digital networks, to the increasing use of technology and digitalisation in all facets of business – it represents a transformation in how businesses will run.

The Big Ideas of Big Ideas 2017

What are the top themes and discussion points for this year’s event?

  • Courage is the number one attribute required for procurement pros wanting to succeed in the future world of Industry 4.0. We’ll be giving you a wake up call to be brave and embrace the future.
  • We’ll also be narrowing our focus as we learn about the unexpected shifts in the geopolitical landscape. How will this will affect your supply chains and global trade? Last year we talked a lot about Thinking the Unthinkable. We considered how procurement must stay agile to respond to unexpected macro and micro economic changes. Well! Our advice couldn’t have been better timed given the series of political events in 2016.
  • It wouldn’t be a procurement event without discussing cognitive technology. How things have changed in the past year! Last week more than 600 people registered for our webinar, Man and Machine, with IBM. This is testament to the global interest in this critical topic. We want to help procurement understand how artificial intelligence, such as IBM’s Cognitive Technology solution Watson, is going to help make more informed decisions, with deeper insight and greater certainty.
  • In the face of all this uncertainty, companies’ ability to anticipate and swiftly respond to change is more important than ever. To tackle Industry 4.0 head-on, we will need to build agile, creative and diverse teams.
  • Another new term you will hear today is “neuro diversity”. Britain’s intelligence agency today employs more than 100 dyslexic and dyspraxic spies. They say many of their most talented code-breakers have trouble reading or interpreting words, but this can help them crack codes because they see things others do not.

Taking procurement out to the abyss

We’ll also be talking about unleashing our inner creativity in the workplace, sustainability, reinventing the public sector procurement wheel and how procurement teams can shape their workforce in preparation for workplace 4.0.

And, once we have taken you out to the abyss, to the brink of what is possible in the coming 50 years, we will bring our conversation back to the here and now. We’ll discuss why procurement teams should be focused on ‘doing the do’ and getting the basics right whilst still keeping their eyes on the horizon.

Don’t forget to register as a digital delegate so you can keep up with all of today’s events.

Don’t Judge A Procurement Job By Its Cover

Ever been attracted to a new job because of the flashy brand? Graham Lucas warns that you should be looking at the people on the inside. 

Register as an online delegate for the London Big Ideas Summit 2017 here.

Graham Lucas is Managing Director – Procurement & Supply Chain and Logistics at Michael Page. He’ll be speaking at this year’s Big Ideas Summit about procurement  recruitment.  We’ve picked his brain this week to find out what key skills procurement recruiters are fighting over in 2017 and what mistakes job applicants should avoid making.

Who are the best procurement candidates and why?

For me, the best procurement candidates are those that are highly commercial whilst having lots of emotional intelligence. We are also increasingly talking about bravery.

The requirement around influencing, communication skills, and category knowledge are well trodden boards and are still very valid. But the bravery and creativity it takes to innovate is underdone. This is something that we need to see much more of day-in and day-out if the procurement functions are going to end up as overall commercial custodians of their organisations.

What key skills are recruiters fighting over in 2017?

People who can demonstrate an ability to:

  • Deliver value to the bottom line in a dynamic manner and not just reduce costs
  • Unlock competitive advantage from the supply base through true partnership
  • Influence others, both internally and externally
  • Embrace technology that can help us move further, faster
  • Innovate by managing a supply base of experts to help their business compete

What are the biggest mistakes procurement professionals make throughout the recruitment process?

I think many people are keen to talk about the £30m saving they made.  This is great but I do think that, unless you are managing a huge spend, it’s easy to oversell your impact.

Talking about some of the more tangible things that you did, and how you delivered these, is more impressive. I met with a candidate last week who had identified a food material that was being cooled a further four degrees lower than was required before being packaged. He was able to explain the financial benefits across the utility and labour spend which amounted to a £400k saving. All whilst speeding up the manufacturing process, which supports their customer objectives. Evidently, the previous half-dozen people in his role didn’t identify this.

How has the recruitment industry changed during your time at Michael Page?

Fourteen years ago the market was fairly linear. The line manager or their personnel team recruited someone, or an agency did.

Now the market is much more varied, highly competitive and dynamic. Four thousand recruiters started up last year I believe and that’s just in 2016.

Add to that the advances of technology (job boards, linked in etc.) in-house recruitment teams, RPO’s, MSP’s, and we can see that many more commoditised markets have been eroded.

Whilst recruiters are having to evolve and embrace these challenges, I genuinely believe the right specialists, knowledge and strong relationships, have never been more required than they are now.

What two pieces of career advice would you give to any of procurement’s rising stars?

Don’t be blinkered. The more you can understand your broader business, the sector you are in, supplier challenges etc., the more likely you are to progress. Your ability to navigate organisations and departments outside of your own will be essential. That’s the secret to being  highly successful.

Don’t judge a job or organisation on the brand, or value of your category. A great career move tends to be based on the person you will work for, the people you will work with, and how those two things can personally develop you.

How do you identify innovation in candidates?

Someone should be able to clearly and positively explain what they have challenged, changed and most importantly, show what positive impact that has had on customers. For me, the best innovation has the customer at the heart of it, adding value to them even if at times it hasn’t directly benefited the bottom line.

Join the conversation and register as a digital delegate for Big Ideas 2017 

 

The Big ideas Summit 2017: Join The Ride

If you’re bursting with questions for our Big Ideas 2017 speakers, now’s your chance to put them to the test and have your voice heard.

Register as an online delegate for the London Big Ideas Summit 2017 here.

There’s less than a week to go until the London Big Ideas Summit 2017 but, there’s still time for you to make your voice heard as a digital delegate. Wherever you are in the world, you can help us to shape the event’s agenda by driving discussions and debate from the comfort of your own office, home or on the go.

Helen Mackenzie attended the event last year and particularly enjoyed the opportunities for meaningful discussion:

The Big Ideas Summit offers a chance to take stock of where things are both in the world we’re operating in and also within the profession itself.  The chance to discuss and debate some of the biggest issues of the day with a fantastic group of senior procurement people is an opportunity not to be missed.

Among our key themes underpinning the 2017 event are:

  • Industry 4.0 and how it’s reshaping procurement
  • Rebuilding your workforce for  Workforce 4.0
  • Procurement in the digital age
  • Authentic Leadership – Inspiring Trust and Driving Change in Uncertain Times

But we need your input too!

Why should I get involved?

Everyone in our 20,000 strong Procurious community has a unique opportunity to put our speakers to the test by asking them the toughest questions. In the Big Ideas Summit 2017 group, the conversation has already begun . Participants are reading exclusive, advance insights from the event’s presenters and contributing to topical discussions.

Your contributions needn’t stop ahead of the event, either. On the day we would love your input on the day’s  key themes and topics, and further questions based on what you’ve been hearing.

If there’s anything you’re burning  to ask one of our procurement thought leaders, please don’t hesitate to get in touch.  This is your chance to connect with our speakers, senior executives, thought leaders and CPOs, thus gaining insights into the future of procurement.

We’ll be monitoring and updating the group and our twitter account throughout the day to feedback your questions.

Who’s answering my questions?

We’ve secured a stella line up for this year’s event and they’re ready and eager to answer the toughest questions you can put to them.

  • James Bannerman, Creative change agent and author of Non-Fiction best-seller Genius: Deceptively Simple Ways to Become Instantly Smarter
  • Chris Sawchuk, Principal and Global Procurement Advisory Practice Leader at The Hackett Group
  • Linda Yueh, fellow in economics, Oxford university and Adjunct Professor, London Business School.
  • Mark Stevenson, Futurist, entrepreneur, and author of global best-seller, ‘An Optimist’s Tour of the Future‘.
  • Paul Blake, Senior Manager, Technology Product Marketing at GEP Worldwide
  • Barry Ward,  Procurement Brand Manager, Global Business Services at IBM
  • Graham Lucas, Managing Director – Procurement & Supply Chain and Logistics at Michael Page
  • Deb Stanton, Executive Managing Director, CAPS Research.

How do I submit a question?

It couldn’t be easier to submit your questions and you’ve got couple options to do so:

You can also stay up to date, and get involved in real time via LinkedIn or Facebook  using the hashtag #BigIdeas2017.

Not yet registered as a digital delegate?

It’s as easy as pie to register as a digital delegate, simply join the group on Procurious and get stuck in.

And, in case you needed any more persuasion, here’s what Chris Cliffe, Director – CJC Procurement Ltd, had to say about last year’s event:

It goes without saying that this is a no brainer event to follow for everyone working, aspiring, thinking about procurement.  The quality, breadth and variety of the content was exceptional.

No budget, no problem! Join the conversation and register as a digital delegate for Big Ideas 2017 now!

In Business Relationships, It’s All About H2H (Human to Human)

Simona Pop shares her Big Idea on why procurement technology needs to promote – not obstruct – trust, transparency and common goals.

Register as an online delegate for the London Big Ideas Summit 2017 here.

We know that many organisations are still mired in decades-old procurement processes. Besides the inherent inefficiency of paper-based workflows, spreadsheets and other manual tools, the real concern lies in their opacity.

One of the things I’ve learned working with various businesses and multiple stakeholders within supply chain and finance is that there is no real B2C/B2B divide. It’s all H2H: human to human. The concept was coined by Bryan Kramer and is the real foundation for every single business relationship we cultivate, internal or external.

Now, human beings are complex creatures, but for all their complexity, they greatly appreciate simplicity. Finding, understanding and communicating the complex in its most simplistic form is the recipe for success when it comes to relationships.

And a more recent way of translating the very complex into simple formats is technology. For many however, the subject of technology is a double-edged sword to be approached with extreme caution. It is seen as both a huge challenge and an opportunity depending on the maturity of the business and its stakeholders. Zooming in on procurement departments in particular, distinct feelings of inertia and unease prevail when it comes to tech.

So many procurement professionals I have sat down with continue to apply traditional tools to the purchase-to-pay process even though better, more efficient alternatives are available to them. The reasons? That mighty focus on cost savings is undermining the VOI (value on investment) and the temptation to keep things as they are because “if it’s not broke, don’t fix it or risk it” is holding organisations in a “vintage” status quo that’s affecting their competitive edge on a daily basis.

The current climate is very much a head in the sand affair. Procurement processes that have been around for the past 10, 20, 30 years are characterised by a great degree of opacity. The reason for this is the historic dependence on paper, manual work and fragmented software systems. This opacity means the relationships between departments/stakeholders within a business are not exactly what you would call fully functional. There was a time when things had to be this way because that was the best there was. That is no longer the case and pretending nothing has changed is far more dangerous than “risking” change.

Always reacting to situations as opposed to being proactive towards challenges is a symptom of traditional process that needs upgrading. The ability to stimulate internal collaboration and valuable relationships is affected by the permanent race against time. There isn’t one finance professional I’ve met who isn’t completely incapacitated by “month end” as a result of delayed purchase approvals or lack of a PO system. Incomplete or delayed information passing between departments opens the door to fraud and perpetuates false data. These draining complexities can be simplified by shining a light on proceedings. That light? Technology.

Technology is an agent of empowerment, not a antagonistic nuisance that must be adopted just because everyone else is doing it, with no real merit of itself. The key advantages technology brings are speed and transparency. Moving the information processed from paper/desktop to cloud/mobile and delivering it in real time as opposed to post-fact is all about simplicity. Eliminating the need for 100 spreadsheets, lengthy manual approval chains and data entry clerks will empower people from the bottom up, the top down and across the board. Accessing objective information and using it in real time will ensure each task is performed to the best standard and in full compliance.

A move towards value-based relationships is already happening as businesses are acknowledging that well-functioning relations are worth as much as good prices or good bonuses. Trust, common values and clear, real-time communication are all hallmarks of good service. Something every business needs to achieve to stay competitive, right?

In conclusion, using technology to empower the talented people across the P2P process is the key to better relationships and ultimately, better business. Accessing data in real time and performing tasks on the go will not only make people better practitioners but better collaborators too. The human-to-human foundation of successful business is based on trust, transparency and common goals. Given the goal of procurement is to make a business successful, promoting trust, efficiency and transparency should be a natural move.

This article was first published on Spend Matters.

Stay tuned for more Big Ideas from Simona Pop as we lead up to the Big Ideas Summit 2017!

Join the conversation and register as a digital delegate for Big Ideas 2017 now!

Claim Your 60 Seconds of Fame: What’s Your Big Idea In 2017?

Looking for a way to build your personal brand and market yourself as a global procurement superstar? Here’s your chance to share your Big Idea with over 19,000 colleagues on Procurious! Get ready to launch your reputation as an influencer and help shape the global conversation for 2017.    

The Big Ideas Summit 2017 in London takes place on 23rd February. Register as a digital delegate here

Put yourself in the frame

In the lead-up to the world’s most innovative procurement event, we’re putting out the call for members of the Procurious community – that’s YOU – to share your Big Ideas via a 60-second video.

Why? Because we’re flexing our 19,000-strong community muscle to crowdsource innovation directly from our members! By sharing Big Ideas, we’ll break down competitive barriers, learn from colleagues with unique insights into procurement, and come away energised by a rush of new concepts that will launch the profession into new and exciting territory.

Amplifying your Big Idea is not only important for the profession, but it’s very good for your career. Although it’s not quite Hollywood, putting your video up in lights on Procurious offers an unprecedented chance to grow your profile as a thought-leader and a true influencer in procurement.

Join an all-star line up 

At the Big Ideas Summit 2016, we asked the thought-leaders gathered in the room to record their Big Ideas live on camera for the world to see. The result? We now have a remarkable library of Big Ideas available to all members under the Procurious Learning tab. The quality of ideas was amazing, and the range of viewpoints was even more so. From Guardian Journalist Lucy Siegle talking about fast fashion…

To RBS CPO, Laura Faulkner, on why procurement needs to focus on people…

… the scope for fresh, innovative ideas is unlimited! But Big Ideas videos aren’t just for the superstars appearing at the Summit itself – it’s over to you to help build on this groundswell by creating a 60 second video that will make YOUR mark on the profession.

Who can contribute?

Anyone and everybody! Whether you work in indirect or direct procurement, whether your focus is manufacturing, technology or logistics, whether you’re a CPO or a student – your ideas deserve to be shared. That’s because every procurement professional possesses unique insights based on differences in personal background, role, industry, and business type.

It’s super easy to create a 60-second video via your computer, phone or YouTube. You’ll find our recommendations on the best ways to create and share your video with Procurious at the end of this article.

Need more inspiration? Check out this 2016 Big Idea video from one of our community members (and competition winner), Kelly Barner:

How to submit your Big Idea

It doesn’t matter whether you film your Big Idea on your phone, tablet, laptop or PC- we’re not picky! But, to help you out, we’ve put together a list of some of our recommended methods for reaching out to us. Once you’ve completed your film, you can reach us by email (Procurious@Procurious.com) or on Twitter (@procurious_).

Youtube

Alternatively, if you have always dreamed of being an Internet star, YouTube might be the tool for you.

  • Head over to https://www.youtube.com/uploadand either select a readymade video to upload, or hit ‘Webcam capture’ to film your piece on the spot.
  • Select ‘Start recording’ to get the camera rolling (remembering to tick ‘Allow’ should you be prompted by YouTube’s Privacy Settings)
  • When done press ‘Stop recording’ followed by ‘Continue’.

Don’t be daunted by filling-out the ‘Basic info’ – all that’s required is a title, short description, and some tags. For your title we’d suggest using something along the lines of: My Big Idea is… [insert here]

In order to make your video easy to find, we’d recommend using the #BigIdeas2017 and Procurious tags – but feel free to add more!

Click ‘Publish’ when you’re happy and remember to send us the YouTube URL when it’s live.

Email and phone

Want to submit your video using a good old-fashioned email? We’ll accept that too! Did we mention we’re not picky?

Attach your video to an email with the subject line ‘My Big Idea Video’ and send to Procurious@Procurious.com.

If you’re using an iPhone or iPad you can also record your video using iMessage. Android and Windows Phone users can choose to use Skype (Windows Phone has Skype already built-in)

We look forward to sharing your videos with our Procurious community of 19,000+ members! Happy shooting, and be sure to register as a Big Ideas Summit digital delegate so you can catch the wave of Big Ideas in 2017.

Showcasing Your Big Ideas – Procurement-as-a-Service

Ahead of the Big Ideas Summit 2016 on April 21st, we’re on the hunt for your Big Ideas. Philip Ideson discusses his Big Idea of procurement-as-a-service models.

At the Big Ideas Summit 2016, which takes place on 21st April,  we will be asking our speakers and attendees to record their ‘Big Ideas’ live on camera for the whole of our Procurious community to see.

But we also believe that every single procurement and supply chain professional has a unique vantage point in the industries, communities and businesses they work in. You have been submitting your Big Ideas to us, and so far, we think they have been great!

Philip Ideson, Host, The Art of Procurement

Philip believes that procurement-as-a-service delivery models will transform the procurement value proposition. Companies will be able to access procurement talent and technology “on-demand”. This means the cost of accessing procurement expertise becomes a variable cost rather than a fixed cost.  

The result? Organisations of all sizes can now access specialist domain expertise which allows us to pull value levers that over and above cost savings that elevate our role and transform our value proposition. 

Philip elaborates on this big idea further here. You can connect with Philip on the Art of Procurement website, or on Twitter at @aopshow or @pideson.

How to Submit Your Big Idea

We don’t mind if you film your submission on your phone, tablet, laptop or PC. However, to help you out we’ve compiled a list of some of our recommended methods for reaching out.

Once you’ve completed your film, you can reach us by email (Procurious@Procurious.com); on Twitter (@procurious_) or via Google Drive or Dropbox (using Procurious@Procurious.com).

You can find all the information you need on recording and submitting your Big Idea here.

Want to know more about Big Ideas 2016? Then visit www.bigideassummit.com, join our Procurious group, and Tweet your thoughts and Big Ideas to us using #BigIdeas2016.

Don’t miss out on this truly excellent event and the chance to participate in discussions that will shape the future of the procurement profession. Get Involved, register today.