Category Archives: Career Management

Calling All Future Procurement Leaders… Start Building Your Personal Brand, Now.

Creating a personal brand as a procurement leader not only helps you do your job better but also boosts your professional standing. So, how do you begin?

‘Personal brand’ seemed such a strange expression to me the first time I heard it.

It sounded like something one of those Gen Z Influencer types would talk about on a beach while flogging an internet get-rich-quick scheme.

Little did I know that building a personal brand would – in time – become a leadership imperative.

Or, crazier still, that one day I would be helping executives develop personal brands while uploading selfie videos of my large, round head onto the internet as a career coach at Executive Career Jump.

The benefits of a personal brand

Whatever your main challenge as a future procurement leader – be it attracting talent, supplier engagement or driving innovation – all these pressures can be reduced by building a strong personal brand.

More and more, jobseekers are told to ‘pick a leader, not a job’. So a strong personal brand will help you no end with recruitment.

It’s not only great for doing your job but also excellent for your career prospects.

When you build a strong personal brand, you’re rarely short of career development, mentoring or employment opportunities.

It is estimated that in today’s digital era 65% of decisions by key stakeholders are made in advance, before you have ever met them. Their decision is almost exclusively based on what they can find out about you online – on social media and on your website.

So what you’re putting out there for people to see is super-important.

It should be strategically positioned and well thought-out.

Three steps to (brand) heaven

Eddie Cochran famously sang that there are ‘three steps to heaven’. Below is a simple three-step process to help establish a strong personal brand as a procurement leader – and then continue to enhance it.

Push yourself out of that comfort zone and give it a go … you’ll be surprised at the results.

STEP 1 – GET YOUR HOUSE IN ORDER

Anything on the internet is findable.

And you will be judged on the basis of what you put out there.

So decide what you want to stand for (make it authentic) and then undertake an online clean-up. There are even apps that can help with this audit process.

Do you have posts out there that you wouldn’t want customers or employers to see? Take them down.

A drunken rant or risqué material? That should definitely go.

Even the pictures in which you appear are important.

I knew one guy who was overlooked for a job offer despite interviewing well as in one of his pictures on social media was next to someone who was smoking cannabis. 

He may have never even touched the stuff, but – fairly or unfairly – hiring him was seen as a risk.

STEP 2 – START PRODUCING ONLINE CONTENT

Once you have your house in order, you need to start producing online content and getting your message out there.

The ROI on this isn’t instant but if you’re consistent it will be significant. Besides, it’s free to use platforms like LinkedIn!

First, you need to decide what you want your personal brand to be. Make sure it is real and authentic.

Next work out which stakeholder groups you want to impress or attract most right now. 

It’s like building up a buyer persona in a marketing exercise.

For example, you may decide that you want your personal brand to be synonymous with promoting the procurement profession as a career of choice and that your biggest priority right now is recruiting entry-level procurement analysts.

That’s your audience.

You could give a name to the person you want to attract . . . ‘Graduate Grace’, for example.

Now start writing articles, producing videos and sharing posts that help promote the profession and will appeal to ‘Graduate Grace’.

Simple as that.

STEP 3 – CONVERT ONLINE BRANDING TO OFFLINE OPPORTUNITY

When you start gaining momentum and building an online brand and community you’ll create an ecosystem that generates offline opportunities, too.

So grab them with both hands. Appear on panels, start mentoring, go to events and deliver talks. Network with peers.

Delivering on your online brand in person is a powerful thing and will only continue to bring you satisfaction and tangible benefits.
Good luck with the journey. Keep striving and experiment often. Use these 3 simple steps to build and maintain your brand – and reap the benefits.

This article was written by CPO Roundtable attendee & Founder at Executive Career Jump, Andrew MacAskill.
In 2020, we will be holding CPO Roundtable events in London and Edinburgh. If you are interested in attending one of these events, please contact Laura Hine by clicking here.

Our Advice? Don’t Quit Your Day Job!

It’s one of the most popular times of year to think about changing your day job. But before you take the plunge it’s best to take some good advice on board.

Don't Quit Your Day Job

It’s the start of a New Year, so you might be looking to make some changes in your life. You might want to get in shape or join thousands of people giving up a habit, something like smoking or sugar or coffee (gasp!).

Or maybe you’re one of the many, many people who decide that a new year means a new career. According to recruiters and advisors galore, January is one of the most popular times of year to look for a new day job. And it’s also one of the best times to be looking for a new job too.

Why is this the case? Well there are a number of theories. One is that this is the time that many organisations and departments receive their budgets, so know how much, if any, recruitment they might want or need to do. Another is that employers come back in the New Year looking for a new start, so are more active in looking for new employees.

Get Some Career Advice

It’s also the start of a new decade, which may give rise to more thoughts on changing your day job. Have you been in your current role too long? Have you developed the role, or been developed in the role, as much as possible? Or is it simply time for a new challenge?

Before you take the plunge and quit your job in a flurry of paperwork, or worse, a fit of pique, it’s a good idea to get some advice from people who have already had hugely successful careers. After all, what better way is there to focus your decision making than learning from the guidance, achievements and even mistakes of those who have ‘been there, done that’.

Join our Webinar

Procurious has just the solution, and plenty of answers, for you as we kick-start the new decade with a new webinar, ‘Don’t Quit Your Day Job – Your Path to the Top’.

We’ve put together an all-female panel to tell us what it takes to have a successful career. Joining Helen Mackenzie, Principal Advisor at Procurious, we have:

  • Lara Naqushbandi, Finance Director, UK and Ireland, Google UK
  • Christina Morrow, Director, Global Procurement, Ricoh USA
  • Imelda Walsh, who is the manager, at Procurious’ sister company, The Source

Sign up now for our webinar on Thursday the 23rd of January at 14:30pm and you’ll hear from this expert panel on a range of topics including:

  • What the one thing is that they have got wrong in their career that webinar attendees can learn from;
  • Why it’s important to have a plan set out before embarking on something new in their working life;
  • How women in leadership roles can pave the way for aspiring future leaders; and
  • How to use your past and current roles to provide a platform to step up to a more senior or C-suite role.

FAQs

Is the webinar available to anyone?

Absolutely! All Procurious members can register for the webinar and it won’t cost you a penny to do so. Simply sign up here.

How do I listen to the ‘Don’t Quit Your Day Job’ webinar?

Simply sign up here and you’ll be able to listen to the on-demand. 

Help – I can’t make it to the live-stream of the webinar!

No problem! If you can’t make the live-stream, and you have registered, you can catch up whenever it suits you. We’ll be sure to send you a link that will still work after the webinar is finished. That way you can listen at your leisure!

Don’t Miss Out!

This webinar promises to provide real insight into success, how you need to prepare for the next stage in your career and what it’s going to take to push your career all the way to the top.

Make sure you don’t miss out – sign up today!

The Resume is Dead – Long Live the Digital Footprint!

Well, maybe not quite. But they should be! And we should all be focusing on our digital footprint now…

digital footprint
Photo by Magda Ehlers from Pexels

I am often asked about feedback on resumes. I’m always happy to help but if you want my true feeling on the topic RESUMES ARE REDUNDANT! Well, maybe not quite yet but they should be – here’s why…

We live in an era where most people have access to many more creative ways to present themselves. In my opinion, if you’re not using one of them you won’t truly stand out no matter what you do. Resumes are also super subjective, what’s perfect to the person you ask for advice could be worst practice in the eyes of someone else.

Your digital footprint is where it’s at!

Your digital footprint is more important than you might think. Creating a good one involves more than deleting your best friend on Facebook and asking them to make sure all of your drunken photos are locked away using the privacy features. If anything, your aim should be to become more transparent digitally so you take the guess work out of getting to know you.

As someone who has recruited in candidate short markets, I have a few pearls of wisdom for candidates (and you’re all candidates) regardless of whether you’re open to new opportunities right now or not.

Use your digital footprint to make your brand known!

Everyone has a personal brand whether we realise it or not. I may be preaching to the converted given we’re on LinkedIn but the creation of your personal brand is what will see you snag the ‘dream job’ you have been hoping for. There’s a few reasons for this, the most important being, most awesome jobs aren’t advertised.

In the age of social media some of the most interesting (niche) jobs are never advertised. They don’t need to be because superhero talent scouts and hiring managers are well connected or well versed in finding top talent.

Here’s some of the ways recruiters like me are finding people just like you every day:

1.     Keyword searches for role titles, job tasks, education, previous experience:

Some organisations have very creative titles and that’s great (is anyone else noticing the increased amount of ninjas around??). This being said, you can’t always expect your network to know who you are or how to find you if you don’t give them clues. Make use of key words, mention parts of your role, interests and achievements which can be searched even if your title really is “The People Whisperer” or something equally as unique.

2.     Following articles/posts in your industry to find people who write and engage with relevant content:

So important! Add value through content – yours or shares. By engaging with content, you are subliminally letting people in your network know what you’re passionate about and building a profile. You don’t need to be a content creator for this to work. Your recent activity will show posts you have created, liked, shared, and commented on. These actions represent you when someone visits your profile or scans articles in your industry for potential candidates.

This kind of ongoing activity and profile building is FAR more powerful than any fluffy list of skills on a resume. This shows your character and is likely to result in a tap on the shoulder telling you about opportunities you’re well suited for. This is because consistent activity will keep you and things you’re passionate about front of mind for people in your industry.

3.     Looking for authenticity and cultural alignment:

We want everyone to want to reach out to us with job offers right? WRONG! We’re not all purple squirrels (rare candidates in high demand) but even those who are should let organisations opt out! Be yourself in your personal description and interactions. One of the biggest mistakes you can make is portraying yourself in a way you think you should to be considered for certain roles.

If you’re not being yourself and someone offers you a role, chances are you won’t enjoy the environment/role they have identified as a good fit. If you’re authentic in the look and feel of your profile and your interactions, you give people the chance to opt in or out of reaching out.

Whether you’re comfortable with it or not, you’re arguably always a “passive candidate” so be a good one! Instead of spending time perfecting your resume when you’re looking for a job (which is exceptionally subjective by the way)…work on being yourself and amplifying your message and digital footprint! At the risk of sounding very 1984, George Orwell or Big Brother, Gretel Killeen, your network is watching!

This article was written by Catherine Triandafilidis and originally published on LinkedIn.

7 Negotiation Tricks Procurement Professionals Must Know – Best of the Blog 2019

Every procurement professional has a special bag of tricks for a negotiation – let’s see if you recognise these seven tips from experts in the field…

negotiation tricks
Photo by Kaique Rocha from Pexels

This article was written by Giuseppe Conti and first published in April.

The benefits of countless hours of negotiation experiences is that you know what you should be doing more of and what to stop doing. We discover the key traits and tools that make us perform better and are better armed for our next negotiation.

Giuseppe Conti, Founder and Managing Partner of Conti Advanced Business Learning interviewed seven procurement leaders to find out their favourite negotiation trick that played a key part in their business success.

1. Making the first proposal right away

I like to come to the negotiation table well prepared and well-aware of the market alternatives. Making the first proposal allows me to anchor conditions to a level close to the bottom of the market offer, immediately reducing the amplitude of the BATNA of my counterpart. Then I try to improve the conditions that are more valuable for me by making and requesting mutual concessions.

Francesco Lucchetta, Director Strategic Supply – Pentair

2. Preparation, Target, Value

I make sure I follow these three steps at the starting point in any negotiation where I am leading. The first is undoubtedly being well prepared. Secondly, to have a clear understanding of the desired outcome with a predefined “target range”, and thirdly, to fully understand the “value” of the business in the context of the potential suppliers being considered.

Les Ball, Chief Procurement Officer, ABB Motors and Generators

3. Profile your counterpart

Understand whom you face before negotiating! I use initial negotiation meetings to pique the interest the person I’m negotiating with – letting them discover all the potential benefits of working with my company. Then I encourage the speaker to talk as much as possible whilst showing genuine interest in their activities. I try to understand the way they work, their objectives and challenges. Having key objectives clearly in mind, I can better understand where our common interests are and how to shape the deal accordingly. From this moment onwards, I consider it the precise point where the negotiation starts.

Olivier Cachat Chief Procurement Officer, IWG

4. Asking yourself the right questions

It depends on the scenario but for mepersonally, negotiation always starts from knowing your position versus the market. You need to ask yourself ‘what you need to achieve’ and ‘what is the nature of the parties and the cultures you are engaging with’. Nothing beats preparation and being able to explain ‘what you need, why you need it and what is in it for the other party’. My go-to-guide for knowing the best methods in discussions are those from ‘Getting to Yes’ and its methods of principle negotiation. Be firm on your expectations, be open how to get there.

Jon Hatfield, Director Global Supply Management, PPG

5. Do your homework!

Preparation is the essence of a successful negotiation. Knowing your targets, your limits, and your BATNA is extremely important however it is useless if you fail to understand the other party. Put yourself in their shoes to know what they are looking for and how they would conduct research about your company. Do they really need your business? Are they looking for volume, for margin, for market share or for a combination of these? With these insights you will be able to drive and steer the negotiation to your preferences.

Christophe Schmitt, Head of Strategic Supplies, Omya

6. Make them love your vision and strategy

My preferred technique is to make the strategy attractive to the supplier and develop a common vision. Once the supplier is onboard, you can design an agreement in a very favourable direction.

Fabrice Hurel, Director Global Indirect Sourcing, Emerson

7. Questions, Questions, Questions

Asking questions, particularly the ones carefully prepared for in advance. I recall a negotiation with a professional services provider where the negotiation lasted for 3.5 hours. They started the negotiation feeling very confident about winning the business. After two hours of thought-provoking questions, they decided to substantially reduce their prices and ambitions. At the end, we reached a satisfactory agreement for both parties (good for them, great for us!)

Giuseppe Conti, Founder and Managing Partner, Conti Advanced Business Learning

The answers were collected by Giuseppe Conti, Founder and Managing Partner of Conti Advanced Business Learning (www.cabl.ch), a consulting firm that specialises in negotiation & influencing. This article is part of a series aimed at collecting real-life negotiation experiences from Procurement executives.

Why You Need to Hyper-Specialise – Best of the Blog 2019

The days of the generalist are over. Today, the most influential people in your organisation are those with the ability to hyper-specialise.

experts hyper-specialise
Photo by Rita Morais on Unsplash

This article was written by Julie Masters, and was first published in February.

When I first started working in the world of influence and influencers, it was possible to own a massive space; whether it was leadership, real estate, finance, money or health. There were very few “gurus” who had access to a platform from to talk about their wide area of expertise.

Today, however, everybody has a platform. The internet is crowded with blogs, podcasts, Youtube channels and social media influencers, with the result that there’s way too much noise to own a huge space anymore. Now, the future belongs to micro-influencers; micro-authorities who hyper-specialise.

When stakeholders need help from a procurement professional, they need to be able to find you fast. They want to know – straight away – whether the space that you own aligns exactly with their situation and needs. An IT professional, for example, doesn’t want advice from a procurement generalist. They want to talk to an IT purchasing specialist – someone who understands the challenges involved and is well-known as an expert in that space.

Do you own your space on Google?

When was the last time you Googled yourself? Take a minute to do so now. What did you find out – do the search results make it clear what space you own?

According to Harvard University, over 50% of decisions are now made before we ever making contact i.e via what I would call “Google stalking”. When you first make contact with a talent prospect, a supplier or a potential consultant, one of the first things they will do (I guarantee it) is Google stalk you. If what they find is irrelevant, not specific to their needs or if they can’t find it fast enough, then you’ve lost that race.

To become an influencer, you have to own your space – but you can’t own a space unless you are clear on what space it is that you want to own.

Influence Intersections

But how do you find out the niche that you want to own? How do you discover the hyper-specialisation that will set you apart from everybody else?

Let me introduce a concept that I call Influence Intersections. Picture a Venn diagram: the first of the two circles is a world in which you have mastery, insights or experience. Then you overlay this with another world where you have mastery, insights or experience. The intersecting space in the middle is the space that only you can own. The space where your expertise will stand out.

Two celebrity influencers who hyper-specialised

Take Jamie Oliver – when he first started out there were many celebrity chefs from six-star hotels and restaurants. Then Jamie came along, and what did he have? He had mastery, experience, and insights into the high-end world of cooking, but he also had personality. The personality he brought to the front was that he understood families and what it’s like to cook for your children on a budget quickly in a healthy way. The place in the middle between those two spaces was a place that only Jamie could own.

Steve Jobs is another famous example. He took the world of engineering and computers and overlayed this with another world he knew – the world of the creative innovator. That space in the middle then became the key Apple needed to dominate the marketplace.  

Why should a procurement professional hyper-specialise?

One word – influence. Procurement professionals are typically frustrated by their lack of influence (or “seat at the table”) within their organisations, but building up your profile and becoming known as the go-to expert in your space will lift your influence and cause others to seek out your advice. Imagine, then, a whole team of hyper-specialised procurement professionals, each one famous in the organisation for owning their space. How influential would that department become?

It’s also a great tool to keep in mind for your next career move. If you begin hyper-specialising today with the aim of becoming known as the guru in your particular space, you might just be in a job interview situation one day where the interviewer says, “I’ve heard of you – your expertise is a perfect fit for this opportunity”.

Remember, the days of the generalist are over. Generalists rarely become voices of authority. In addition to not being renumerated as well as perceived ‘experts’ they also receive less engagement and fewer opportunities. People who hyper-specialise, on the other hand, receive more credibility, more respect, more opportunities and more influence. 

What are the two worlds you can overlay to find – and own – your space?

5 Favourite Supply Chain Job Interview Questions…And Answers – Best of the Blog 2019

There is no limit to the types of questions that can be asked at an interview for a mid-level role in supply chain management (SCM).  We have selected five of our favourites which come up regularly…

interview questions
Photo by Johanna Buguet on Unsplash

This article was written by Elaine Porteous and first published in August.

There is no limit to the types of questions that can be asked at an interview for a mid-level role in supply chain management (SCM).  We have selected five of our favourites which come up regularly but first, let’s pause for thought about what employers are looking for and why.    

Supply chain careers of the future

According to Unilever, a big global employer with complex supply chains, future opportunities are in:

  • Manufacturing
  • Data analysis 
  • Procurement
  • Transportation
  • Customer service

The accepted way top employers assess your specific skills and technical competencies and your future potential is by conducting a behavioural based interview.  You may be asked to describe situations or tasks you were involved in, your exact role and the results. 

They may say “tell me about a time when ………” The skill here is to steer the answers to the best work you have done. Aim to demonstrate how you understand the challenges of today’s complex supply chains, especially theirs. This should lead the interviewers to outline their current problem areas. 

What competencies are employers looking for?  

Problem-Solving

Day-to-day supply chain management involves facing unexpected problems, failures and disruptions. Interviewers need to find out if candidates can identify issues and establish root causes. You may be asked to explain how you resolved types of situations or if you did not, what lessons you learned.

Analytical Skills

To stay competitive companies have to find ways to reduce costs, move goods more quickly and manage supporting operations. You will need to demonstrate your ability to find solutions and implement process improvements using available data.

Communication

Interviewers want to know how you can manage difficult situations such as an angry customer or unhappy service provider.  They will try and establish whether there is likely to be a communication barrier between you and others, both internally and externally.

Global Perspective

Businesses are becoming increasingly global; online connectivity is available 24/7. Interviewers are likely to try to establish your grasp of economics, cultural differences and current world events that may impact their business. 

Five favourite supply chain interview questions

Q1. What is supply chain management? or  What are the key elements of supply chain management?

A. There is no one correct answer. Basically, the purpose of SCM is to make goods or services readily available to fulfil customer demand. One possible answer is “supply chain management encompasses the planning and management of all activities involved in sourcing and procurement, conversion, and all logistics management activities.” (CSCMP’s definition). 

Consider adapting your answer to suit the employer; its business may be more involved in services than goods.   

Q2. What experience can you bring this role?

A. This is where you can shine. Using what you know from the job specification, be prepared to explain what you have achieved in similar circumstances.  .The key is to be specific and factual when describing projects. Include actual values such as savings achieved, processes improved and size of teams. Go on to describe how these projects benefitted your employer. 

Interviewers use the STAR technique:

  • SITUATION  you were in
  • TASK performed
  • ACTION you took
  • RESULT of this activity.

Important: do not overstate your level of experience. It is possible that the interview will dig deep. 

Q3. How can you add value to our business?

A. Your research into the current financial and operational status of the company and its place in the market is useful here. Listen carefully to any additional information the interviewer gives you on what’s important to them so that you can respond directly to their problem areas in the supply chain. 

Explain about your ability to use the new tools and technologies available, how you would improve supplier relationships and what you would do to save them money, (e.g. reduce inventory, eliminate wastage, procure better).  The aim is to demonstrate your understanding of the role on offer and how you are a perfect fit for their needs.

Q4. How much do you know about our company and our supply chain?

A.  Organisations expect you to know what they do, where they fit into their industry hierarchy and who their main competitors are. You have to demonstrate that you have done the required homework. They may ask for example: “what do you know about our products and services” or “what is our approach to sustainability?”

Fast-moving consumer goods manufacturers and retailers are particularly expert at this. Interviewees at L’Oréal and Diageo have been asked for detail about product ranges, customer bases and global sales figures.

Q5. How are you keeping up with the new developments in supply chain management?

A. Explain what you are actively doing to understand the new developments in processes and technology, especially as it affects their operations. However, be honest and realistic when you express how you will use this new knowledge to further their goals.

The interviewer is trying to assess your future potential. Consider your answer to an imaginary question such “ what do you think we can do to improve our supply chain agility?”

A hot tip

Many inexperienced interviewers ask silly and irrelevant questions. Some questions are just pointless such as “what is your greatest weakness?” or “how would you describe yourself in three words?”  

Read up on these inane questions beforehand and be prepared to address them with stock answers.

At the end of the interview

Ask questions about any areas that you feel have not been adequately covered to your satisfaction. Remember, they may be interviewing you but you are also considering whether you want to work for them. After thanking the interviewer, ask about the next steps in the process and a possible time frame for an offer. This is the point at which you have the opportunity to close the deal. 

10 Phrases You Should Never Say at Work – Best of the Blog 2019

What are the phrases you should avoid in the workplace? We reveal the top ten most irritating and annoying phrases that are guaranteed to wind up your colleagues…

never say these phrases
Photo by Kat Jayne from Pexels

This article was originally published in June.

Some are just totally meaningless pieces of jargon – thrown into the conversation to disguise the fact that you have don’t know what you talking about. Others are downright rude or deliberately confusing. While some of the things we say at work just make us look stupid.

So, what are the phrases to avoid? Well the top 10 most irritating and annoying phrases to say at work (things that are guaranteed to wind up your colleagues) are:

1. With all due respect

When someone says this, what do they actually mean?

Often, it is the exact opposite… this is just a passive/aggressive way of saying, “I know better than you”.  Respect you? Well, they obviously don’t.

So, it is probably no surprise that these four words really wind us up and have been voted the most aggravating in the workplace by around half of those surveyed by CV-Library. If you are ever tempted to use this phrase (even ironically), don’t.

2. Reach out

The problem with this phrase, is that it can have so many meanings. When you thank someone for “reaching out” to you, are you implying they are offering to help you or that they are asking for help? Telling someone else to do this (as in ‘go and reach out to accounts’) is patronising particularly if what you really want them to do is make contact in a highly professional manner.

While “I’ll get my people to reach out to you” is incredibly confusing. What does mean? That they will be in touch next week? Or is this just a polite way of saying “don’t call us and we won’t call you”?

3. At the end of the day and 4. It is what it is

So, the boss is stumped…and cannot think of a solution. So, they say “it is what it is” as a way of saying let’s just accept a bad situation. Worse, “at the end of the day” implies that what will be, will be. Put the two phrases together – At the end of the day, it is what it is – and you might as well throw your hands in the air and give up. Please: just say it like it is.

5. Think outside the box

What is wrong with telling someone to think creatively and come up with innovative solutions? Context. Generally, you are told to “think outside the box” when everyone else is stumped for ideas. So, you are being asked to do the impossible. Also, most organisations don’t actually welcome unconventional and original thinking.

6. Let’s regroup

This is another phrase that has too many meanings. Is this a polite way of telling a group that they are all useless and new people need to be brought into the meeting? Or that you need fresh ideas? Or just more time to think of new ideas? Confused? You will be.

7. Can I borrow you for a second? and 8. Have you got two minutes?

Another irritating habit is using a euphemism to impose on your time when you are already extremely busy. Let’s face facts: the interruption is never for two minutes let alone a second. The person who uses this phrase, knows you would refuse to give up your afternoon to help them. But when they pretend that all they need is just a small amount of your time, it is really hard to say “’no” without appearing difficult. Irritating, isn’t it? When you are tempted to use either of these phrases, think about that.

9. At this moment in time

This is a great way to obfuscate when you do not have a clue/haven’t completed the project/forgot to follow a lead/don’t want to commit to a yes or no.  etc. So, “Is the client going to make that purchase?”. Answer: “At this moment in time, they are considering it”. The truth? Anyone’s guess.

10. Get the ball rolling

This is a bit last century when sporting metaphors dominated the world of business gobbledegook. Remember: “pass the ball”, “left field”, and “knocking it out of the park”?  Not only is this dated, once again it is not good communication… tell it like it is.

Surprisingly, motoring metaphors such as “in the fast lane”, “shift up a gear”, “put the brakes on”…or that highly annoying “let’s park this to one side”, don’t feature in the top ten.

So next time you are tempted to slip into jargon remember it is highly irritating. Also, being direct gets better results. “People may take what you are saying the wrong way,” says Lee Biggins, founder and CEO of CV-Library. “If you’re hinting a circling back to the task later or asking for more hands on deck, this can come across as rude. Are they not good enough for this task?”

….AND THE 10 THINGS THAT YOU SHOULD NEVER SAY IF YOU WANT A PROMOTION

While jargon is annoying, in an interview for a step-up the career ladder, it is being too informal that is the problem.

What are you trying to convey? If you are a more mature candidate, perhaps you believe (wrongly) that saying words like “epic fail” makes you down with the kids. It doesn’t.

Or if you genuinely litter your conversations with “totes” perhaps you don’t realise that this is NOT the way to get a better job (even if it is a very informal setting). It is just not professional.

So don’t be tempted. These are the buzzwords employers are fed up with hearing:

  1. Literally 
  2. Like
  3. Just sayin’ 
  4. Banter
  5. Totes
  6. Amazeballs
  7. My bad
  8. Yolo 
  9. Me thinks
  10. Sorry not sorry

“Be mindful that if you’re after a promotion, your employer won’t appreciate you saying a buzzword like ‘my bad’ to excuse yourself for making a mistake,” advises Lee Biggins who warns that using colloquialisms makes you appear less intelligent, can confuse colleagues if they don’t know exactly what you mean and frustrates those you work with because there is a “lack of substance” behind what you’re saying.

Half of us Lie to Get a Job – Can You Get Away with It – Best of the Blog 2019

Dying to move on? Then try lying. Don’t worry, you won’t be alone if you lie to get a job

tell a lie
Photo by Jametlene Reskp on Unsplash

This article was originally published in April.

More than half of us confess to not telling the whole truth on our CVs and one in ten people have even managed to land a new role as a result. However, there are certain do’s and don’ts to take into consideration.

Embellishing experience

This is the most common untruth according to research from The University of Law, with nearly one in three confessing to lying about past experience on their CV – and that’s because it is easy to get away with a few exaggerations, provided what you are saying is based on facts.

Careful wording is key. So, “experience of leading a team” is fine even if you have only done this once or twice. “Experienced team leader”, however, is probably a step too far.

Avoid any claims that are easy to check. You can be vague on dates (for example, 2015 to 2016 – is a way to get around a very short time in a job that lasted just a few months from November to January), but listing your title as “Operations Director” when your LinkedIn profile/the company website clearly states “Manager” is asking to get caught out.

Giving your skills a boost

This is another aspect of our CVs where we are more likely to lie. Skills are easier to exaggerate than qualifications (which are easy to check) and as such you are more likely to get away with a few embellishments.

With many CVs now scanned electronically make sure you include the exact words listed in the job spec to ensure you get through to the interview stage. Most of us can give examples of when we have been “target driven” or have shown “great attention to detail” so think of how you have shown these skills (just in case you are asked to prove your claims).

Hyping your hobbies

This is often the most difficult part of a CV to write. If you own up about spending your free time in the pub playing pool and drinking pints, it doesn’t do you any favours. No wonder one in five say they would be most comfortable lying about their interests (but don’t forget to do your research – interviewers often ask about hobbies to break the ice).

Keeping quiet about things you want to hide

This is not exactly lying. Around one in ten of us feel pressure to lie about our age. Why bother? The Equalities Act makes age discrimination illegal. As such you are not required to put your date of birth on your CV and should not even be asked about your age. The same applies to marital status, religion, gender and sexuality. In fact, if you feel uncomfortable lying follow the “if in doubt, leave it out” approach.

If all else fails…own your failings

If you don’t quite meet the job spec, don’t worry. Talent shortages mean that many employers are now looking for someone with potential rather than holding out of a candidate that can tick all the boxes. The world of work is changing so quickly, that the job you are doing today will inevitably change over the next five to ten years.

As such adaptability and reliance along with soft skills such as relationship building, communication and organisation skills are more important than experience for many hirers. So, don’t forget to add these to your CV.

But when it comes to tech…don’t blag it

You may be able to demonstrate your soft skills by giving a few examples, but one area you are likely to get caught is with tech. Some employers may even give you a skills test or ask you to give examples of how you have used a particular piece of software.

James, 35, a Project Manager from London, and one of those surveyed by the University of Law, shares this cautionary tale: “Earlier on in my career I applied for a job that was out of my reach in terms of experience, but the money was good, and the company was one I’d always wanted to work for, I thought, why not try my luck? To help me secure the role, I exaggerated on my previous roles and claimed to be able to use a software I hadn’t even heard of (how hard could it be to learn on the job, right?).

I landed an interview but didn’t expect them to go into a detailed discussion about the software, asking me how I’ve used it to help run my projects and report effectively. I tried to guess my way through it, but they definitely knew I had no idea what they were talking about. Safe to say they didn’t call me in for the second round.”

So better to be safe than sorry…and if you are going to lie, don’t lie about being able to do things you can’t.

“It’s Not About Me” and Other Myths About Becoming an Influencer

Want to be an influencer in your space? And still think it’s not about you? Then think again – because it really is.

being an influencer
Photo from Tookapic on Pexels

“It’s not about me”.

That’s one of the sentences I hear most when working with people who want to become an influencer in their space.

It usually comes hand in hand with, “I know I need to stand out more. I know that the best way to a seat at the table is to focus on contributing as an authority. I know that I need to step out from behind my role and own my space as a thought leader.”

Then I usually hold my breath and wait for the next line.

“I just…don’t want it to be all about me”

Unfortunately, influence, like leadership, comes with one golden rule. It’s always about you. Now, I’m not talking about narcissism or arrogance, or stealing the spotlight or conversation away from other people who deserve the recognition. I simply mean it comes with responsibility. The willingness to stand behind your words and ideas, to take full ownership of the vision as well as the possible consequences.

Basically to step in the arena without the safety of the crowd.

However, just as important as that is another golden rule. For any idea, company or movement to be its most compelling, it needs a human face. Think about where Tesla or SpaceX might be now if Elon Musk, who is basically an introverted engineer, didn’t take the stage at any point to talk about his vision? Or the impact of the recent climate change protests without the courage of Greta Thunberg?

Here’s a simple framework for stepping out into the arena and building influence as a procurement professional without gambling with your integrity:

Accept That It Is About You

Here’s the rub. If you want to be a thought leader in your space, it is going to be about you. You are going to need to stand up and own a unique point of view and take responsibility and drive a conversation.

And that, at its very essence, is going to be about you – your ideas, your DNA, your unique standpoint.

Try this for a useful reframe: “What is the highest contribution I can make here?” By asking that question it becomes less about your identity – and more about your experiences, everything you’ve learned and what you can see that others might miss. It also gives you permission to speak from a place of high integrity – focusing on contributing something useful – rather than simply seeking attention.

So, what’s the highest contribution that you could make right now inside your organisation? To your stakeholders, or to potential talent that might be looking to join your team? It’s by answering those questions that we begin to build trust as an authority.

Remember It’s About Us Too

Now that you’ve thought of the highest contribution you can make as an expert. How can you then pull in members of your team – or other talented people in your organisation or network? Shining a light on their ideas and combining your voices and make an even bigger impact?

Your voice alone might be compelling enough – but combine that with other experts, other perspectives from other fields. Not only will the volume of your voices be louder, but the combined network (and collective influence) you bring to the table will be exponentially larger than going it alone. Not to mention the amount you will learn on the journey.

So, who can you collaborate with either internally or outside your organisation in order to drive a more powerful conversation? What credible perspectives would you need to get the right people’s attention? Who already has a network you need to tap into?

In this day and age the people we look to most as an influencer are the ones who can pull together the best information and sources – and then convert that knowledge into clarity.

Let It Be All About Them

When you start thinking about contributing to a conversation in your industry, first think about the questions your target market are currently asking. What pain is your organisation currently experiencing? What opportunities are out there that aren’t being capitalised on?

Take these and compile a list of the top five questions important to your target audience about the space in which you operate.

Now here is the most important part of this approach – avoid using jargon. Often the moment we feel people’s eyes glaze over when we present new ideas. It has nothing to do with the content and 100 per cent to do with the language we’re using.

Every target market has what we would call ‘charismatic language’ – which is basically the words and phrases they use in relation to this topic. Figure these out and you’re well on your way to cut through.

Influencer: Contribution Not Attention

So – the bottom line. It is about you. However it’s also about us – and about them.

The most compelling influencer isn’t in the business of seeking attention. Instead their focus is on contributing to the highest level, driving forward important conversations and collecting a variety of points of view to shed new light on the space they own. Focus on that – and whether it’s about you or not will no longer feel important.

Julie Masters is a globally recognised expert in influence, authority and thought leadership. She is the CEO and Founder of Influence Nation and Founder of ODE Management – responsible for launching and managing the careers of some of the worlds most respected thought leaders. Julie is also the host of the weekly podcast Inside Influence – an exploration into what it takes to find and own your voice – and then use it to drive a conversation, an idea, an industry or a Nation. To subscribe check out iTunes or via Juliemasters.com.

5 Awkward Conversations You’ll Have at the Office Party

Awkward conversations at the office holiday party are inevitable. But at least now you have some tips on how to deal with them!

awkward conversations

Need some advice for the inevitable awkward conversations at the office party? Here are some top tips for you!

Scenario 1: You’re stuck making small-talk with the boss and can’t think of anything to say. Awkward!

You’ve spent the entire party trying to avoid anyone in a management position and then you find yourself at the bar or buffet with the boss. And there’s nobody else there to share the conversational burden.

“So, are you enjoying the party?” enquires to boss. “Yes, thanks” is your answer. Then the conversation goes dead.

You have to fill the vacuum. After all, you don’t want him/her to think you have absolutely nothing to say. This is your chance to make a great impression…(or not!).

Don’ts:

  • Stand there grinning – come on, you can do better than that!
  • Walk off – that’s more embarrassing than an awkward silence.
  • Tell a joke – humour is subjective.
  • Make demands – now is not the time to say “as we are finally having a chat, I wanted to ask about a promotion”.
  • Try too hard to impress – avoid self-promotion. You may appear arrogant rather than self-confident if you start boasting about your sales or whatever. Now is not the time or place.

Do’s:

  • Prepare – think of something neutral you could say in advance. For example, I really prefer this venue to last year and then talk about best/worst party venues. But don’t rehearse the conversation (it won’t feel natural). If you are at the buffet you could even talk about the food. In desperation, ask about holiday plans.
  • Ask questions – when you are nervous there is a temptation to talk too quickly and too much. Remember a conversation is a two-way exchange so try to get the boss to do more of the talking by asking questions. And remember to actively listen.
  • Watch your body language – this can say more than words. Make eye contact, smile and try to look engaged and interested even if your instinct is to run and hide in the toilet.

Scenario 2: A colleague is flirting with you and is becoming increasingly suggestive and getting inappropriately close but you really are not interested.

Handle this carefully. If you publicly humiliate someone they will probably feel embarrassed and could accuse you of reading the situation wrongly. And if you have overthought it, you will look like an idiot for suggesting they were coming on to you.

Don’ts:

  • Be dismissive – telling someone that you are just not interested, even if you are being polite rather than rude, is a rejection. Most people don’t handle rejection well.
  • Go along with it – if you are not interested, don’t take advantage.
  • Make a big deal of it – drawing attention to the situation is going to make it worse.

Do’s:

  • Change the subject – if you can, and then find an excuse to move away and stay away even if you have to say you need the toilet. You don’t want to be left alone with them again.
  • Reject them without rejecting them – talk about your partner to make it clear you are not available. However, don’t lie (for example, say you are married when you are not) or try to deflect their attention by telling them someone else fancies them. That could lead to even more trouble.

Scenario 3: Your colleagues are pressuring you to join in with their drunken banter. You really don’t want to get involved because in past years this type of behaviour has cost people their careers.

Peer pressure is very powerful particularly when it is in the public setting of an office party. Everyone is doing shots, playing ‘truth or dare’ or ‘snog, marry, avoid’ (or other variations such as snog, marry, kill).

If you don’t join in, you might find you are not invited to the pub in future. But if you do, you could damage your career.

Don’ts:

  • Criticise – it is not your place to tell others what to do or how to behave (unless it is your place – in which case, you’ll have to come up with a more acceptable activity. Anyone for karaoke?)
  • Go along with it – if you are not comfortable with the way the conversation is going or are being asked to do something that could compromise your career, just don’t join in – even if you are called a chicken/wimp/loser etc.

Do’s:

  • Say no – do not do anything you are not comfortable with just to fit in. You can be identified as a trouble maker/sexist bully/aggressive drunk etc., just by associating with people who behave in this way.
  • Deflect attention – even if it means offering to buy everyone a drink to avoid the situation.

Scenario 4: The office gossip or political Machiavelli is grilling you for information. You don’t want to reveal too much, but you don’t want to get on their wrong side either.

The last thing you need is a reputation as the office gossip. For one, it may ruin any level of trust you have built up with colleagues. For another, you may end up hurting someone.

Don’t

  • Blurt out everyone’s secrets – they will find out it was you.

Do’s:

  • Be non-committal – don’t agree that someone is ‘awful’ but don’t disagree either. Say as little as possible.
  • Feign ignorance – pretend you don’t know what they are talking about. They will soon get bored and find another victim.

Scenario 5: You are desperately trying to talk to people, but they all make excuses and walk away leaving you standing awkwardly by yourself.

This can be a problem if you work from home part-time, usually leave early when everyone goes to the pub on a Friday, are not in the same age group as your colleagues, or suffer from social anxiety.

If you are not part of the “in” crowd, a work party can be a living hell particularly if you are left standing all on your own and everyone you smile at or say ‘hi’ to looks away.

Don’t:

  • Give up – leaving won’t solve anything. You will still feel left out next time.
  • Force the conversation – you cannot just slide into a group and interrupt. It’s rude and you are leaving yourself open to a brutal rejection.

Do:

  • Hang around in places where it’s easier to make conversation – the bar/the buffet/outside with the smokers. I know people who fake-vape just so they have an excuse to hang with the smokers who tend to be happy for company particularly if it’s freezing cold.
  • Prepare – try to find out who is going to the party, when they are arriving, etc. See if you can tag along with them – just be honest and say “I don’t really know anyone, can I walk there with you… it’s a bit awkward going on your own”.
  • Take support – if there is a +1 policy find the most fun friend you can and at least you can enjoy the free drink (assuming there is some)
  • Be helpful – offer to give people a lift. They will be more than happy to include you for a free ride home.